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    Pinnacle Decor Window Fashions

    5.0 (6 reviews)
    Closed 8:00 am - 4:00 pm

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    5 hours

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    3 months ago

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    1 month ago

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    Hi, Tyra. Thank you so much for leaving us a stellar review!

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    10 months ago

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    1 year ago

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    3 years ago

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    Ask the Community - Pinnacle Decor Window Fashions

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    Blackjack Blinds

    Blackjack Blinds

    4.9
    (140 reviews)

    My husband and I needed shutters and he researched companies for some time. He chose Blackjack…read moreBlinds and they did a STELLAR job. It was a simple and seamless process. They have THEIR OWN CREW, therefore they do not sub out work. The crew was courteous and quiet and let us know what they were working on every step. There was a tiny problem and a small problem but both were taken care of very quickly. Their clean up was excellent and we recommend them 100%. We chose a simple clean design and it has greatly reduced the amount of light and heat coming in. I am glad we left two high south facing windows uncovered as there is no overhead light in that room. ALSO, the estimator was great. Geoff was on time, courteous and efficient as evidenced by the great work turned out from his many measurements.

    From start to finish, everything about our experience was absolutely fantastic. Geoff coming by to…read moregive us the initial quote was a great first impression--professional, knowledgeable, and easy to work with. The entire process, from production to installation, was smooth and right on schedule. The installation crew was truly outstanding. They were not only highly professional but also incredibly polite and respectful of our home. Their attention to detail and craftsmanship really showed throughout the entire install. We had 13 plantation shutters installed, and the end result exceeded our expectations. They look amazing and have completely transformed the feel of our home. We couldn't be happier with how everything turned out. Why did we wait so long. Highly recommend--top-notch service, quality, and people all the way around!

    SunOff Blinds & Solar Screens

    SunOff Blinds & Solar Screens

    4.9
    (192 reviews)

    Found Sunoff Blinds and Solar screens here on yelp. Spoke to Ben and he came out measured and gave…read moreus a very fair price for our front windows that we had the rest of our home windows. The quality is great and no issues with the I stall. Highly recommend

    This has been an okay, yet a little disappointing experience with positive resolve in the end…read more Having seen the other reviews on this company, I had higher expectations that things would be customer focused and efficient. I called on a Friday night close to closing time to see if I could schedule with them to get an estimate on some window solar screens. Ben wound up calling me back to let me know he can come by on Monday morning to get me an estimate. He came on time at 9am to get measurements and provided me a quote thereafter. That initial meeting was the only pleasant part of this experience because the communication after I made the half payment was horrid. Ben mentioned that he would be in another country on a trip the following day after the estimate was provided, but let me know that in two weeks the product will be ready and installed. Two weeks passed and I never received any follow up regarding our install. I also never received the digital receipt and invoice I was told I would get for the payment I made so I made sure to keep the text confirmation to him directly along with my payment detail on my end. I followed up with the company and called three times to speak with someone regarding my installation and product. I received no call back all day and called again the day after. This was when two weeks had already passed. I texted them on their business text line thereafter when I received no follow up. I had to text them twice for me to hear back from Juan (JD) who explained that he was in charge of things while Ben was out of the office in Indonesia. When I expressed my frustration with the fact that no one has contacted me regarding the product and installation, he said "do you want me to help you out or not?" That response was incredibly not empathetic because I was expressing my frustration that it took me asking them 5 different times regarding the service to get any feedback. He connected me with Caesar who was the one doing the installation. Caesar contacted me saying that he would be at my house Thursday to do the install. Thursday, he calls me again to say the product will be in after 330pm so he will have to move the installation to Friday. Caesar said he would be at my home by 9am, but no communication at all till after I called and texted after 910am to receive a text from him saying he will be 30 minutes late. Despite the lapse in communication, Caesar and Miguel both made the ending result of this experience better. They were both polite and took their time to make sure everything was aligned. Both of them deserve 5 stars alone. Aside Caesar and Miguel, communication has honestly been quite bad with this company and the way it was handled when I followed up was quite rude and lacked empathy for the frustration. No client should ideally have to contact the company various times to be acknowledged for the job to follow through. Price for everything was fair, I just wished the customer service was better. Currently, still waiting for an invoice record since the company has not provided that after I tried to call again multiple times to make final payment. I know with travel and everything factored that it wasn't all one person's fault for the horrible communication, but the service just wasn't what I expected because Ben seemed to really care when I met him for the initial estimate. I understand delays, but I had to re-explain the project to Juan (JD) and Caesar because Juan (JD) didn't even know who I was and addressed me as another client named Camila. The whole process after initial estimate was a headache because the staff wasn't prepared and had I not called or texted to follow up multiple times, my project would have been even more delayed. Juan made "promises," he didn't intend to keep because Gina from the office line called saying he never intended to send over the invoice today and that Ben would be the one sending over my warranty and invoice info. Not a great impression of the company as a whole and I am still waiting for the invoice and warranty details. In the end, however, I have to say Ben is trustworthy for his product quality and escalation service. He contacted me as soon as he touched down and provided me with what his staff could not. I know things fell in the communication pipeline when he was away, but I appreciated his urgency to fix the issue.

    Day and Night Blinds

    Day and Night Blinds

    5.0
    (113 reviews)

    Chuck and his son were so awesome! The price to do blinds for my house and shade for sliding door…read morewas unbeatable. I got a few quotes prior and I am glad I gave them a call . Took less than 3 weeks for the product to come in and the installation was prompt! Chuck even put in a some temporary covers for our front windows while we waited for the binds to arrive.

    As a new home buyer, we had a slew of things to do/install for our new home and quickly found that…read morethere are some good and some bad salespeople. Happy to report that Chuck is one of the good ones. It can feel weird to have someone inside your home, looking at every room (as is needed for a consultation), but upon talking to Chuck on the phone and meeting him in person, we instantly felt at ease. He's honest, great at explaining his recommendations, and most importantly, never pressured us into making a decision we weren't ready for. Ironically, that is what led us to signing a contract with him on the spot. What also made us feel more comfortable was knowing that it would be either Chuck or his son, Carlos, handling the install. Carlos was very respectful when he was installing the roller shades and proactively asked whether we were happy with them. Even when I asked Chuck about the valances, he came by to check them himself the same day. We're super happy with the service and also the quality of the roller shades we got and would whole-heartedly recommend them to anyone.

    Pinnacle Decor Window Fashions - blinds - Updated August 2026

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