I've used Pender Bros before and was always pleased with their work. They are quick and efficient…read more The initial charge includes the house call and the first hours' work. I doubt they were here more than 15 mins. I would always recommend them

Pender Brothers HVAC have been my hero's. They have emergency 24 hour calls, a wide variety of…read moreexpertise, technicians who are well trained, excellently mannered, and extremely helpful. They answered all of my questions! And despite my large variety of HVAC problems, they solve every single one with speed and accuracy. I don't think they are the cheapest company, but you get what you pay for and lemme tell you, HVAC is important so expense is understandable! They give very detailed descriptions of the issues they find and they repairs they made as well. Pender Brothers is the way to go!

Great service! I recently signed up for their yearly maintenance plan. Over Labor Day weekend I had…read morea minor problem with my A/C. I called right after the weekend and much to my pleasant surprise, I got an appointment for a tech to come out less than 2 hours after I called. Beau checked out my system solved the issue. He was knowledgeable about the equipment, very personable and respectful and was done within a half hour. At this point after trying 6 different companies over 17 years, I will say Beaufort Air is a keeper. Thanks to everyone at Beaufort Air for running a professional, honest, responsible and friendly company. Another Happy Customer

Highly Recommend!!!!…read more I first used Beaufort Air when the air conditioning system at my new house stopped working. The response was immediate and within 24 hours the problem was fixed at a very reasonable rate. I then requested an estimate for a new system. I couldn't be happier with the overall experience. Matt patiently explained the options to me, including the tax credits for two of the options. There was no pressure to buy the most expensive system. Scheduling happened soon after I made my selection. The service technicians (John and Ben) were on time, very pleasant, and courteous. John took the time to provide instructions before they left. They took the old system away, and left a clean work site. I wasn't asked for payment until the job was done. I was highly, highly satisfied with every aspect of this service and based on my experience would enthusiastically recommend this company to anyone.

Outstanding service. Professional and knowledgeable. We now have an annual contract so we don't…read morehave to think about our AC not working in the future.

I had a dryer duct cleaning done. The tech did a very thorough job and also suggested the vent…read morecover be replaced. He was on time and was very respectful of our property. The amount charged was very reasonable. I would highly recommend them.

Pinnacle Heating and Air provided outstanding customer service with quality work. Had my 15+ year…read moreold HVAC system replaced in my house with an Energy Star heat pump system plus their recommended Ecobee thermostat. The initial quote from Matt the owner was an excellent value compared to a few others I had received. Follow-up technical questions regarding specifics of the units were handled adroitly by Steve who even provided a manufacturers manual for me to reference regarding how this particular brand unit was engineered as I had not heard of Heil before. Coupled with the 10 year warranty and commonality with parent Carrier at a substantial discount was what sealed my decision. Installation was performed by Derek and several assistants as scheduled with an unusual issue being taken care of to ensure our comfort over a long weekend. We have had our units for about a month resulting in noticeably quieter and efficient operations of our new system compared to previous. Rebate and warranty forms were processed by the very friendly office ladies Molly & Brittany with no bother. I had selected this company due to perfect Google and Yelp review scores which were spot on - Thanks All!

We had a wonderful experience with Pinnacle Air. Melissa and Matt was very professional and…read morefriendly. We called in the morning and was scheduled for later in the afternoon. Matt was friendly, knowledgeable and very professional. He fixed our air conditioner, and the charge was very reasonable. I would highly recommend them!!

Great service! Came to house when AC unit failed and was able to keep it going until we ordered…read morenew unit..

While initially a good experience things derailed quickly. After pointing out some damage done to…read moremy driveway and sheetrock after our ductwork was replaced, the company's employees got very defensive very quickly. I was not pointing fingers, but simply trying to determine what contractors were at fault. Gochnauer's employee Brian S. sent me the following e-mail verbatim: "I cannot believe the gall you have to even think this, let alone say this, Judd. We showed you proof the driveway was not us. And I paid for the ceiling we also did not do with proof. I let that ceiling go because it was already done. I am paying for that, personally, not the company or my guys because they didn't do it. Do not email me again." Really? This is how they treat their customers who just gave them two jobs and paid close to $10K. I will not do business again with such a thoughtless company nor should you. I called to speak to the owner today but I got a call back from the GM who never once provided an apology. Bush league company! Maybe I will dispute the last job they did since now I was told to not e-mail them again. Here is another quote from Brian S. regarding the sheetrock: "THANKS FOR THE INFORMATION. IF YOU BELIEVE THE SHEETROCK WAS TRULY DAMAGED ON SATURDAY, SOUNDS LIKE WE DID IT SINCE WE WERE THE ONLY PEOPLE THERE THAT DAY. I CAN HAVE SOMEONE TAKE CARE OF THE SHEETROCK IF YOU AGREE." - So he owns up to doing it in this quote but then says he didn't do it later. As for the driveway, it was recently poured and damaged during the install. It was done by either the HVAC company, spray foam company or ductwork install crew. Nobody will own up to it. Contractors around Bluffton have a bad reputation for a reason. Be careful who you choose.

Drain line clogged causing a back up, safety features kicked in and shut down the AC. D&S sent 2…read moretechs out immediately to fix the problem same day as the call. Techs were polite, knowledgeable and to the point. They explained the issue and showed me how to clean the line to prevent future issues. I will use them again.

Our ac went out and D & S came out the next day! Technician was very professional and personable!…read moreHighly recommend!