I have been a patient at Pinole Modern Dentistry for almost 3 years and I am very, very satisfied…read more As it states in the name the office is modern, spotless and the staff members are warm, friendly, and professional. I am one of the many people who were traumatized as a child in the 1950's by a brutal dentist. To this day, at age 74, I am freaked out in the dentist chair. Dr. Madhura Sen isn't just a great dentist but she is also empathetic, compassionate, and very patient w me which helps me get through My fears. I highly recommend Dr. Sen and the staff of Pinole Modern Dentistry.

I came here 2021, and I'm just writing this now (shocker). You guess it right, profit over patient…read morecare. My experience was... yep you guess it right terrible. 5+ hours for a filling is insane. They had so many patients with not enough staff delayed appointments which resulted to a "rush" job. I was presented with tx plans that was unnecessary, and from what I can remember I paid hefty out of pocket costs. They gave me a document that stated " if my insurance rejects billing that I'm liable to pay for all of my dental costs" lol Overall this business is for profit. Think twice before coming here. Do your RESEARCH or yelp reviews to make sure you have the best experience and quality care for your insurance and money. **Statements from previous clients should give you time to think thoroughly before making any decisions** Good luck.

The stuffs are very friendly and helpful. I had good…read more experience Doctor Benjamin was very patient

I hadn't been to a dentist in a while, so there were a couple bigger procedures I needed done. An…read moreold filling had come out, and I needed to get my wisdom teeth out. Dr. Rosales handled both very skillfully. The filling is on the outer face of my tooth, and it was immediately unrecognizable from the surrounding surface. Not to mention that he always calls to check on me and see how I've been recovering after the procedures. I'm still recovering from getting my wisdom teeth out last week, but I'm glad I came to him for it!

First visit with Dr. Tsang and staff. From my first phone call to Crystal explaining why I was…read morelooking for a new dentist, to the efficiency of new patients forms emailed (less direct contact during COVID-19), to discussions of wether or not I should get prior records to my first visit, I could not have felt more positive about being a person that was cared for and not a faceless number. Welcoming, professional and compassionate at every encounter. A day before my appointment I was emailed a Covid questionnaire, and my temperature was taken upon arrival. Staff wearing masks and face shields. A very efficiency run practice. Crystal who answered the phone also did my x-rays, the doctor also took photos of my teeth, did a full examination, went over my hot spots with suggestions and treatment plans, and he did my cleaning. The dental assistant was in there assisting with water and suction while the doctor used the ultrasound to clean, picks for under the gums and polished. Quick, painless (always checked to see if I was comfortable and could raise my hand to indicate sensitivity) and professional. Dr. Tsang and I had a frank discussion about my gums and overall teeth health and I left with a plan, follow up visit and equipment to better care for my oral health. Your parting gift bag does not include a .50 generic toothbrush and floss, but a spin brush for better gum health, floss and toothpaste. He also suggested using an air floss which I purchased from him for less than Target prices (I checked). Dr. Tsang and his office are true professionals who care for your health and treat you as a person and not a wallet. Their cash client discounts are significant and much better than my prior who only gave me 10% discount. I would highly recommend him to anyone. Thank you Dr. Tsang, Crystal and staff!

(Update 02/12/2026) Received a following up call to resolve…read moremy concerns, at least this small family business is willing to help out their patients' needs and offer options. My bad I didn't ask enough on my first two visits but the concerns have been resolved in today's visit. Receptionists and dental assistants are still very nice, helpful & thoughtful. Dr. Tsang tried his very best and did a great job on fixing the diastema and reshape without numbing. This time I asked lot of questions, make sure there was no miscommunication and on the same page before the fixing processes. Dr. was willing to explain and communicate, which ended up I am satisfied with the results, no pain, that matters the most in a dental visit - GENTLE WITH NO PAIN!

I am glad I found Dr. Ghaoui here on Yelp. Though she didn't have good news for me about my crowns,…read moreshe was kind and obviously cares about her patients' dental care. The front office people are helpful and responsive. The hygienist is careful and competent. Thank you, Yelpers, for the reviews that steered me to Dr. Ghaoui.

The entire staff is so pleasant and professional. Always greeted with smiles and by my name…read more Quality of care is stupendous. I've been coming to this dental office for years and years and have never had an unpleasant encounter. They are a 15 out of 10.

I was really thrilled to find this dentist. It's been a few years since I had a dentist I could…read moredepend on since a lot of dentists started dropping Delta Dental. I am vulnerable to covid, so I need to take precautions. They were great about that. All staff wore masks, as well as patients before they were being worked on. They had an air purifier running and they opened the window upon my request. Beyond that, Dr. Yu was patient, intelligent and I felt like I could trust her. She answered all my questions. If you need a new dentist, I would highly recommend this place.

Would not recommend. Carolyn herself was great, but unfortunately, some of the other dentists she…read morehires was terrible. It seems like she is too busy running the business to properly quality-control the people working under her. I had a filling done on my back molar by one of the other dentists, and it was not done properly. My bite was noticeably off because the filling was left way too high and was not ground down enough to fit my bite and tooth anatomy. This caused a lot of pain and toothaches afterward. It was also extremely difficult to floss because the area between my teeth was left rough and jagged instead of being properly smoothed. I brush my teeth multiple times a day and floss regularly, but despite that, I later developed decay underneath that filling and had to have the entire thing redone by a different dentist. I also had an experience where one of Carolyn's dental assistants could not floss between my teeth. I understand that I have a very tight contact between my teeth, but I have never had that happen at another dental office before. Overall, I was extremely disappointed with the quality of care I received here. Carolyn may be a good dentist herself, but based on my experience with the other staff, I would not recommend this office.

It has been quite a while since I've been to this Dentist office. The staff has really improved,…read morethey get you into see the dentist very quickly, Dr. Patel I like a lot she has a pleasant personality Her professionalism really build your confidence. What I like best about her was she gave a fair evaluation of my issues. The dentist hygienist was really great the best I've been around. At this point I would highly recommend this place. Everyone had a pleasant personality which is quite different than the way it used to be.Jamie the hygienist was the best I have ever had . My teeth have never felt better. I am looking forward to all my regular cleaning . She is a real professional , Jamie is pleasant to talk with.

Anyone who goes there must know that they are total scam. See the attach photos once, estimated me…read morearound $4300 for deep cleaning which is freaking nuts. I wish I had zero star to give them. I went for my regular cleaning via insurance, they charged my insurance $171 (which is fine) for x-rays and regular checkup but denied me for regular cleaning now my insurance doesn't help me go somewhere else for cleaning because they have already wasted my six months quota. It's horrible that they charge this much for cleaning..... Need Update ASAP: on time of visit the staff told me that i have to pay nothing from my pocket and everything will be paid via insurance and made me sign on bill of $171 before services, now i can see that my insurance emailed me about an unexpected payment of $236 for x-rays which i was told that will be covered by insurance and now telling me that i have to pay from my pocket, now my question will be if i didn't get the service i requested and denied me for regular cleaning, how come you can send invoice to my insurance for such incomplete services? I will surely go ahead and do a complain agains you guys for a misleading hidden charges and i want this matter to be solved on earliest convenience.

This office is a total rip off. My mom was referred to this oral surgeon by her dentist. It was…read moremade clear to the office that she had heart issues which we were told Dr McDonald and his staff could work with. He charged her hundreds of dollars for a consultation. Then he refused to proceed with her treatment because of the heart issue! Not only did he refuse to treat her but spoke to her cardiologist and said she would have to be treated at a hospital, which would cost her thousand$. This place is a total scam and they should be ashamed of themselves. We told them she was on a fixed income but we knew they came highly recommended by her dentist because they were used to cardiology patients. Nope. They took her money and left her with no solution. If you are looking for a reputable, kind, oral surgeon drive a little further to Dr Blatter in Concord. He was wonderful with my elderly mother and reasonably priced. The whole procedure cost a few hundred dollars more than Dr Mc Donald's consultation fee. Shame on you.

Dr. M. Mc Donald again saved my life, me with serious bone lost, deep pockets, multiple gum…read moreswollen, infections, 3 molars now gave me great deal pains, so i'm here again for sos help. during the entire procedures, Dr Mc Donald kept me informed step by step he's voices make me claimed & comfortable, not just from anesthesia but with my full trust to him. yes, I 100% recommended Dr Mc Donald to anyone needed an oral surgeon's helps, in the area or not. gave two thumbs up to office staff Alicia, Julie, so professional friendly and kind, you guys are awesome.

I've been a patient of Dr. Jang's for about 10 years, and the level of care he provides is truly…read moretop-notch. He is highly knowledgeable, takes the time to make his patients feel comfortable, and always provides excellent care. He is also genuinely funny and has a great personality, which somehow makes dental visits as enjoyable as a trip to the dentist can be! His staff are always friendly, welcoming, and professional. You can tell they genuinely enjoy being part of the team because they're consistently happy and positive, which creates a comfortable atmosphere from the moment you walk in. I highly recommend Dr. Jang and his team.

The staff, office, assistants and Molly - the dentist are all excellent and extremely kind. I…read morehighly recommend them.

Office staff here is welcoming, fun, and informative. From the moment I walked in, before I even…read moresaid a word, Patty was super sweet and funny. After explaining my experience with my previous dentist's office staff, she reassured me that I would not run into the same issues here. As for Dr. Oliver, he is chattier than most dentists I've met/seen but in a good way. He's laid back and relatable, is straight forward on the treatment plan of your teeth.

I needed to put a crown on my tooth. When I tried the crown on, it didn't hold on the tooth. But…read moreDr. Oliver still attached it with cement. Not a quality job. He knows that the crown won't last long if it doesn't hold on well. But his clinic doesn't offer any guarantees for their work.

Some of the best dentists in the world work here! In addition the staff are friendly and they work…read morewith you about insurance questions you have. Shout out to Val for holding the front office down!

I was highly disappointed walking into PFD as a first time patient . This women in this photo not…read moreonly was she rude and negative during my visit ,she was wearing a " maga hat" and said " I hope you have one of these too, or else the service won't be as great wink " what kind of shit is that.... Her demeanor was pretty dark and racist .. please avoid coming here at all cost.