I called to see if they were accepting new patients I was told by the receptionist yes but that…read morethey have a tight network and anything out of network you'd have to pay put of pocket which didn't work for us because we like going to the dentist under our preferred network to get the best benefits. If they are in your network I'd say give them a try from reading their reviews they seem like a great place to care for your children's dental.

Eastshore pediatric is the BEST! They make all my boys visits so smooth and easy on me. The 3 of my…read moreboys have been coming here since they were toddlers and I can assure you they give 100% care each time with little prizes for the kiddos at end of every visit. Dr Kim and Dr Thea, along with the staff are AMAZING.

Dr Sabbadini really came through for us in a pinch and we were super grateful to him for seeing our…read moredaughter when he did. He was very kind, thoughtful, and helpful! Would definitely recommend him!

Absolutely THE WORSTTTT experience I've ever had at a dental office…read more I scheduled an appointment specifically to have my chipped tooth repaired. When I checked in, they asked if I wanted to do my overdue 6-month cleaning while I was there. Since I was already in the office, I agreed, assuming they knew how to manage their own schedule. Big mistake. Not a single person informed me that getting the cleaning would either leave them without enough time to fix my tooth or cause my gums to become too inflamed to complete the repair. Instead, they went ahead with the cleaning anyway. After Gary finished my cleaning, I reminded him that the entire reason I came in was for my chipped tooth. His response? "We don't have time today because we have a team meeting." He then sent me to the front desk. When I asked the receptionist why they offered me a cleaning if they already knew they couldn't complete the appointment I actually came in for, she gave me a completely different excuse: "We all have to take our lunches." So which is it--a team meeting or lunch? The stories kept changing. She then told me I could come back at 2:00 p.m. the same day, and I agreed because I needed my tooth fixed as soon as possible. Then, only about 10 minutes after I left the office, the same receptionist called me saying my gums were now too inflamed from the cleaning to repair my chipped tooth. She even said, "I'm sure the dentist told you that in the room," which is completely false. He never said that. The only explanation I was given in the office was that they didn't have enough time. To make things even worse, after telling me I couldn't be seen that afternoon, she tried to reschedule me SEVEN DAYS LATER for the repair. During the call, she even admitted the situation was confusing and apologized because nothing they were telling me was making sense. Every time I asked a question, she had to put me on hold to go ask someone else because she didn't seem to know what the actual explanation was. It was obvious no one in the office was on the same page. So I came in with an emergency chipped tooth and left with a cleaning I never asked for, no repair, conflicting explanations from multiple staff members, and a recommendation to wait another week because of a cleaning THEY suggested. The communication in this office is unbelievably poor, the scheduling is disorganized, and the staff couldn't even give me a consistent answer about what happened. My time was completely wasted, and my dental issue was left unresolved. I expected professionalism and honesty, but instead I left frustrated, confused, and still needing the treatment I originally scheduled.

We enjoyed our time at Hercules Kids Denistry. The staff is always kind, helpful and engaging. We…read morealways feel welcomed when we visit. They take great care of kids teeth. Thank you!

Horrible experience on multiple occasions, very discriminatory and racists at the front desk. The…read morestaff are inconsistent and long wait times each time. They get information incorrect and blame each other. We really wanted to like this office and gave multiple chances but each time they failed our family. Verry frustrated

Dr. Nuttle and the entire team at Pinole Shores Dental are amazing! My son came for some major…read moredental work and everything was handled seamlessly. Everyone is so warm and welcoming. They make you feel at ease as soon as you walk through the door. I'm so grateful for the care they gave me and my son.

Dr. Nuttle is a top-notch dentist that doesn't just treat teeth, but the whole person…read more Our family -- myself, wife and son -- had lost a long time dentist, so were quite worried about the transition. However, Dr. Nuttle and her team demonstrated exceptional professionalism, knowledge, and humanity, making it easy. I needed not just cleanings, but a bridge -- and was quite nervous about the process and cost. However, Dr. Nuttle made this process as easy as possible, and was mindful about communicating costs. Most of all, I feel like she truly cares about her patients. I live with a serious chronic condition, which I communicated to her about, and weeks later, she called to see how I was doing -- not about my teeth, but just about me. Highly recommended.

Amazing service and very friendly team. Very educational about flossing, water pik, and Invisalign.read more

Dr. Hosseini is incredibly qualified, thorough, personable, efficient, and timely. She's…read moreexceptionally friendly and the office is well-run, and operates smoothly. The insurance process was very easy even though I'd left my insurance card at home, they were able to use a copy I had on my phone. So far, everything has been covered 100% - even the permanent crown I needed to replace a temporary one I got from a separate Endodontist, more than a year ago.

Today there was a lot of frustration with this office, the inconsistent with documentation. Let me…read moreshare the front desk clerk Sandra Kennedy was truly unhelpful, she gave me two forms to updated, I've requested the previous ones as she kept giving me one form not willing to give me both to complete at once. As I asked her am I updating my signature and date since nothing changed. She informed me the full form, I let her know this has not happened- so I requested the original one when I started to get an idea of why am I doing this now. She then goes to say you don't have to do the appointment today (clearly I don't- but I am here) I asked for someone else, (manager) she said she will contact him and let him know (ugh what, no share his information so I can express this information on why you need training) hopefully this manager reads this, but your staff member (Sandra) needs training on active listening. As my frustration came about, you can hear in my tone I am over trying to rephrase my question and not getting a clear answer with understanding. Gladly, Esmeralda stepped in calmly to help with an updated medical/ history form for me to update my address, phone number, date and signature. I'll like to add, Sandra gets training with learning the forms at the facility to avoid irritating clients because that was an easy fix. My final request from my visit today is can this form be sent digitally when we confirm appointments so that it will be complete before hand and confirm at check in? In addition to this, I'll like to add the timing was well. We were able to be seen quickly after my irritating conversation with the desk clerk Sandra and the rotating Dr. hopefully the manager calls to discuss this incident since Sandra shared that she will disclose it to him.

I have never been to a dental office that when you come 5 - 10 minutes late they get pushed off and…read morewhen you come early they make you wait. Appointment is at 2pm didn't get called until 2:25pm and that was only for x-ray. Then we had to wait again for another 35 mins for her to get treated! The waiting time is ridiculous! Thank goodness they have a TV to keep us somewhat entertain. The facility is clean enough but it is cold! The staff don't smile that often either. This is not my first time here, and I can't say it has improved in the last two years. What really bothers me is that, the waiting area is empty and we waited super long than when it's packed in here! Maybe they are short staffed but it's no excuse!!!

The stuffs are very friendly and helpful. I had good…read more experience Doctor Benjamin was very patient

I hadn't been to a dentist in a while, so there were a couple bigger procedures I needed done. An…read moreold filling had come out, and I needed to get my wisdom teeth out. Dr. Rosales handled both very skillfully. The filling is on the outer face of my tooth, and it was immediately unrecognizable from the surrounding surface. Not to mention that he always calls to check on me and see how I've been recovering after the procedures. I'm still recovering from getting my wisdom teeth out last week, but I'm glad I came to him for it!

Angel dentistry was quick, professional and very helpful with my cleaning and checkup. They…read moreexplained details about my insurance coverage and helped me feel confident with my teeth moving forward. Thanks Angel Dentistry!

Dr. Naz was very nice and precise. Her staff was very communicative and was very helpful since the…read morefirst day I was there. I would 10/10 recommend for someone that is trying to get rid of dental phobia.

I had a wonderful experience here! Everyone was meticulous and thorough with my concerns. I am very…read morehappy with the results and am already looking forward to my next appointment.

Patient care was professional and welcoming! Great experience. Warm and friendly! Patient care was…read moreefficient and done in a timely manner. Every task was explained before. My phone call to make my appointment was awesome and well informed of anything that might come up. All of the team members were so helpful. Dr. Gretchen was thee best! I was a new patient and very nervous and they made me feel comfortable and gave me information and options. Love it!!!! Thank you all!

First visit with Dr. Tsang and staff. From my first phone call to Crystal explaining why I was…read morelooking for a new dentist, to the efficiency of new patients forms emailed (less direct contact during COVID-19), to discussions of wether or not I should get prior records to my first visit, I could not have felt more positive about being a person that was cared for and not a faceless number. Welcoming, professional and compassionate at every encounter. A day before my appointment I was emailed a Covid questionnaire, and my temperature was taken upon arrival. Staff wearing masks and face shields. A very efficiency run practice. Crystal who answered the phone also did my x-rays, the doctor also took photos of my teeth, did a full examination, went over my hot spots with suggestions and treatment plans, and he did my cleaning. The dental assistant was in there assisting with water and suction while the doctor used the ultrasound to clean, picks for under the gums and polished. Quick, painless (always checked to see if I was comfortable and could raise my hand to indicate sensitivity) and professional. Dr. Tsang and I had a frank discussion about my gums and overall teeth health and I left with a plan, follow up visit and equipment to better care for my oral health. Your parting gift bag does not include a .50 generic toothbrush and floss, but a spin brush for better gum health, floss and toothpaste. He also suggested using an air floss which I purchased from him for less than Target prices (I checked). Dr. Tsang and his office are true professionals who care for your health and treat you as a person and not a wallet. Their cash client discounts are significant and much better than my prior who only gave me 10% discount. I would highly recommend him to anyone. Thank you Dr. Tsang, Crystal and staff!

(Update 02/12/2026) Received a following up call to resolve…read moremy concerns, at least this small family business is willing to help out their patients' needs and offer options. My bad I didn't ask enough on my first two visits but the concerns have been resolved in today's visit. Receptionists and dental assistants are still very nice, helpful & thoughtful. Dr. Tsang tried his very best and did a great job on fixing the diastema and reshape without numbing. This time I asked lot of questions, make sure there was no miscommunication and on the same page before the fixing processes. Dr. was willing to explain and communicate, which ended up I am satisfied with the results, no pain, that matters the most in a dental visit - GENTLE WITH NO PAIN!