Great service and food was good! Jordan was a great waitress! I was disappointed that I paid $14 for a grilled chicken and only received ONE medium sized grilled tender.. I expected at least twice that much. read more

Pinstack - Simply Grilled Chicken $14 - Bowling Near Me - Allen, Texas

Great environment nice fun staff. Drinks are amazing. And the food is delicious. I will definitely go back there and continue to host our Christmas parties there. read more

Beautiful Place, great atmosphere and energy. Raising the bar and setting the standard, offering chef quality gastropub food, cocktails, wine & craft beer. Head and Shoulders above the old used up Shenaniganz & Main Event. read more

Pinstack - Bowling Near Me - Allen, Texas

Is it too much to ask for good customer service? We purchased a lane online, which we thought was pretty steep for a weekday afternoon ($112 for 90 minutes - up to 6 bowlers), but didn't know there was a price difference between paying online and in person. When we got there we saw the sign for $10/hr and asked if we could cancel our online reservation and pay in person to get this pricing. The cashier called over his manager who in few words said no and walked away. Even if he were unable to refund our online reservation, he could have given us a game credit or food credit for the difference or even apologize that they didn't post their special in-person deal online. Well, in a few words, we won't be back. read more

Pinstack - Wish this advertisement was found on their website. - Bowling Near Me - Allen, Texas

The games are mostly broken. They will eat your money away not worth it. The bowling staff was nice but they are short staffed for sure! Sad because this place has potential! read more

Although this is a bowling spot, the food here is super legit-totally on point! You would never guess the Tomahawk steak was from a bowling alley! Super juicy, tender and the presentation was spot on. The truffle Mac and cheese w/truffle oil was al dente and not overcooked and not what you would expect...again from a bowling alley! Always ask for JEFF when you go because he will definitely take good care of you! Super friendly and attentive and has the best food suggestions. This place is a hidden gem! Highly recommend! read more

Great service by Anthony. He ensured that we were taken care of and kept checking on us. First visit at Pinstack and it was Awesome thanks to Anthony Morris! We will be back!!! read more

At best this just average. That said, let's face it, the draw are the activities. Bowling was a blast and the teen enjoyed that for awhile and then off to the arcade. As far as the food you have two options. There is sit down bar and dining with several TVs if the adults prefer to sit and let the kids run wild. 2nd option, rent a lane and get lane side service. The menu is typical bar food. We order the Deluxe platter for six (4 adults 2 teens) and we didn't finish it. Our server Brianna was spot on. Did a great job. So, all in all, this is a great family venue. My dropping of a fourth star is the cost. Lanes in peak time are pricey per hour ($36/hr). If the kids want to hit the arcade you will pay handsomely. It isn't a dollar to dollar equation. You buy points. That keeps the kids from knowing exactly how expensive the games are. One last comment, this was way less crowded than the Plano location. read more

Only one person waiting tables and tending bar on a moderately busy night during Christmas break. I literally waited thirty minutes for water and a drink! Poor guy was running all over and thanked me profusely for being patient...not his fault but poor workforce planning by management. The two people at the front desk (yes, two compared to the one poor soul waiting on tables!) literally blocked off the entrance to the restaurant to keep people out. Did they not realize if they block people out, they're also blocking people in?? My son walked behind the host stand, and they reprimanded him like he was stupid. Regarding the food itself, I ordered the game night nachos with brisket, and both my son and I were sick by the time we made it home. I do not recommend eating here until they get their act together. It's a fun place, but eat somewhere else first. read more

I love the service here everyone went out of their way to be so so kind, also the place as a whole is hugeeee and so much fun with a variety of everything you could ever imagine. Im giving it a 3 star because my friend and i got the beyond meat burger it tasted and looked different than the actual beyond burger im not sure why but it was not good i was only able to eat a few bites and i got sick afterwards as did she, also we orderes avocado toast and it never came and we were charged for it and i didnt realize till i went home. You also cant pay with your phone so ugh EVERYONE at the restaurant is sooo nice but the food is bad bad I appreciate the effort of vegan options tho read more

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The bartender is amazing! Listening to everything you ask and is super respectful! His name is Riley! Always willing to pour you more water if you ask for it! He genuinely cares!!! read more

Amazing Game room quality, huge underappreciation on the technical side of the business, management was great, bowling attendants have a great attitude coming to and from the bowling lanes, absolutely recommended, and the food quality is spectacular every time! read more

More than half of the two player games broken, so definitely not a date night place. Also when it comes to bowling, the service is terrible even if you pay for VIP lane. Had to grab our own drinks before the server even checked for them. Also doesn't tell you when ice cream shuts off, closes at 12 even though they close at 2 AM, so no milkshakes. Place started out great but going down hill fast! Favorite game has been crashed for at least two months now! read more

Lavaryon Davis was an exceptional help, wonderful steward and overall fantastic employee. Not only did he see that my purse was unattended and too it to safety, but he came around to our AIL sponsored event area and asked us how we were doing and if we needed assistance on a regular enough basis to be helpful without being oppressive. Give this guy a raise. He and the barstaff plus the girl manning the Brussels sprouts station (you know who you are!!) are the reason why I recommend American Income Life do all of their leadership conference events here!!! read more

Pinstack - Lavaryon, who is an asset to this company. - Bowling Near Me - Allen, Texas

My son had his 9th birthday party here last month. I got the Spiller package, which came with 1 hr of bowling, 2 hours of unlimited video games, choice of any 4 attractions, 30 player card points, unlimited drinks and your choice of pizza with mozzarella sticks or chicken tenders and fries. Let me just say the kids had the best time. According to my son and the party-goers, this was the best party ever! That's all that really mattered to me. There's so much for the children to do here. However, I don't understand the 12% service fee they charge. I was told only $7 would actually go to the hostesses so I left her an additional tip. Other than that, I was completely satisfied with everything. The staff was friendly. The kids loved the pizza and mozzarella sticks. Definitely worth the price! read more

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They are so accommodating! I have been here with my family and with birthday parties, but most recently I have brought several corporate groups. The staff is AMAZING dealing with our groups. David takes care of us often and is so wonderful. read more

It was a great time for my daughter to go to a friends birthday party, but they had this one employee she had just the best attitude, and smile on her face and she treated the little kids that wanted to buy stuff in the store perfectly with accommodated small children, sometimes people lose mind dealing with other children she is a class act. Her name is Lisa one of the great managers here read more

Great atmosphere! Good food and fair prices! We bowled for an hour for $40 and spent about the same in food. Shoe rental was $7 for two people. No wait!! read more

Pinstack - Bowling Near Me - Allen, Texas

The staff was I'll informed of policies and procedures. We were not given the discount like we were told and it was a hot mess

I'd like to give spotlight to A waiter named Cody- we had got a lane for bowling and was waiting forever to have our order placed , but a waiter named Cody came and took care Of us promptly and was very courteous about getting our order in fast. He was very attentive to his guests he was serving! read more

The staff is going out of their way to make everybody happy and make sure everyone enjoys their visit. The service is at 100%, Bryan and Anna went out of their way to make sure we weren't left wanting for anything. My wife and I even sat and watched her kids bowl for an hour and they came by several times to make sure that our waters stayed full... Even though they know that they are not making anything off of that. Personally I think it's time for the world to make an effort to get back to some sense of normalcy and support our local businesses and the people they employ! read more

Pinstack - Cleaning between customers. - Bowling Near Me - Allen, Texas

Omg! We celebrated my daughters 12th here and it was amazing we had such a great time! Her favorite was bowling we will definitely be back soon! read more

Pinstack - Bowling Near Me - Allen, Texas

Looks good. Fries a bit scrappy. Longer fries would make it perfect . Not sure if this is how the fries suppose to be but looks like scraps. Also a bit stale. Fries got to be made to order just like the burger. Burger was done to my liking. Going bowling and playing some video games. read more

Pinstack - Fries to small and stale. - Bowling Near Me - Allen, Texas

We came in on a Sunday evening. Of course it was busy which is to be expected. Service and food was in point, loved the servers. My poor review is sadly because we didn't have anywhere to change our kids! my son is 2 and friends daughter is 18mo. I went in the women's restroom and found that they did not have a changing table. A woman was changing their newborn baby on the counter where the sinks were. I needed to change my son so I went in the family restroom. There was a changing table in there but when I put him on there the table was leaning down. On top of that the buckle was snapped. Honestly, very disappointing. Do better Pinstack. It doesn't look that pretty outside for nothing. read more

The establishment was extremely clean, updated, lots of things to do other than just bowling. Chris, at the front desk, told us there was an hour waitlist (no reservations available, only walk ins) so we happily added our name to the list and grabbed a few drinks at the bar. Prior to confirming the # of hrs we'd be bowling, we asked Chris if we could add more time to our lanes if we decided to extend. He says "yes". Once we started bowling, we realized we wanted to extend for 30 more mins. I went to the front desk to ask for an extension and Chris told us they were unable to extend our time. His customer service needs improvement. He also asked our family the same question multiple times which was extremely irritating and made the process go by so much slower. On the other hand, Alexi & Ethan are AMAZING. They took great care of us. Ethan took great care of us and Alexi was extremely attentive. The arcade games were fun. Some were out of order and took up our credits but a gentleman gave our credits back and even let us play a complimentary game. I wish I remembered his name because he was super nice. read more

I would never recommend this place. We spent over $200 on the arcade game credits alone and half of their arcade games were non-functional and taking credit and not allowing us to play the games. I'm not over exaggerating when I say that I had to go up to the desk to try to get the credit back and I even had to fight with the staff who were very unaccommodating and very unwilling to give me the credits back that I paid for that their games had stolen. The lady in the picture argued with me that she had all of the games on her system and she could see what I played- when I got stern with her she logged onto a different device and refreshed and low and behold all of the stuff that I said I played showed up and it was true. They have a faulty system and they take advantage of customers in order to make more money. There was only one associate that was willing to credit me and help me and did not try to argue with me and cheat me out of money. This is a horrible establishment that is unethical and not honest and they purposely do this I saw and witnessed it myself today. And the only reason why I got my credit back is because there were several other parents that were pissed off and we all jumped on one employee at one time asking them why they weren't issuing any refunds. It shouldn't take three pairs of parents screaming about the same game to get you guys to do your job OR to be ethical. We did not have a budget today we came prepared to spend however much money we wanted to spend- and spent over $200. Just imagine if you were a parent that had been saving up and you wanted to do special something for your child and you took them to this establishment and their games stole all of your child's credits and they got to play nothing. HORRIBLE and staff that doesn't know customer service AT ALL. read more

Lots of fun at the bowling alley ! Went with my familly and everyone enjoyed it. We Will be back

The WORST service in the restaurant area of the establishment.... Here's the funny part... I had this review in draft since 2019. It is 2023 now. About a month ago, I returned to Pinstack only to be disappointed yet again. The service was awful! At one point, our bowling ball got stuck between the bumper and the gutter. I pushed the button for assistance. When the lady came to answer my call, she asked me "do you want me to go get it?" My reply: "as opposed to what?". She was very inattentive and seemed to not even want to work there. The food was sub-par. We ordered some combo appetizer thing. I was definitely not expecting five star quality food from an entertainment establishment such as this but, can the food at least be edible? Considering the fact that I do still have a couple of cards for Pinstack (provided to me after my complaints to management), I will return. Hopefully my next experience is better but, honestly, I'm not very optimistic given their record so far. I initially gave a 1 star rating but, due to the manager's effort to make it better by giving us a credit, I changed it to 2. Hopefully I remember to return after my next visit to provide an updated review regarding our next experience. read more

The games and activities were fun and entertaining for both adults and children. We came to get dinner and then have a bit of fun afterwards. When I originally looked on Yelp at the menu for Pin Stacks the food looked very appetizing. But the food was in face very unappetizing. It took at least 15 minutes to get chips and salsa. And the rest of our food all came out at different times. The food was very underwhelming to say the least. My husband even got his Philadelphia cheesesteak sandwich burnt and cold. If you're coming for a good time with your children this is the place to be but I wouldn't eat here, unless you're expecting mediocre bar food. read more

I'm just so shocked and disappointed at the amount of ice cream I was served, I paid close to $5 for this tiny amount of ice cream. The server didn't even try to roll an actual ball out of it. read more

Pinstack - Ice cream - Bowling Near Me - Allen, Texas

Don't waste your money here. Seriously. This place is overpriced, has the absolute worst bowling lanes (not oiled, slants, sticky, too short, etc), servers who don't refill your ridiculously overpriced drink, it smells of spilled soda that has never been cleaned out of the carpet, and the food was subpar. Seriously, save yourself the headache and your pocketbook and go elsewhere. read more

Service by Kat and Angel was perfect. I took my baseball team for end of season event and everyone had a great time.

Ethan was so sweet to our family and gave us exceptional service! We will definitely come back because of him!

The sign when coming in says open till 12:00, but we got kicked out at 11; so much for family night read more

Pinstack - Hours posted doesn't equal hours operated - Bowling Near Me - Allen, Texas

Came here with my family before the holidays to bowl. The place is under staffed considering it is right before the holidays. Waited at the bar for probably 10 minuets then left after not being greeted. Went to a lane where we were told a server would take our order. Had to flag down a server. Then waited 15-20 minutes for 4 drinks because "they only had one bartender for the bowling alley". With each round we waited 20-30 between drinks because it had gotten busier. The food came with out any napkins or silverware, and we still haven't gotten our drinks. The whole place was dirty and still had left over plates and glasses from who knows how long ago. I'm not sure if it is because it is busy or if this is how the service always is but I won't come back for food and drinks again. So far if bowling and games is all you want to do it's a cool idea but service here is not there at all. read more

Not a bad place to meet up with friends they do have the occasional specials so make the incredible over priced products not too bad if you catch them on specials. The lanes are nice decent selection of available balls. They have laser tag & bumper cars didn't really make it to those though. The arcades were a disappointment since most of them were out of order. All and all it's not too bad of spot service isn't that great so don't really except them to be too helpful. read more

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Do not have a company function here. Food was sitting out a half hour before our scheduled time. Servers were standing right by the table breathing all over the food. One even laid her head down on the table near a plate of food. Needless to say all the food was cold. They failed to tell us we were suppose to be bowling while we are. So we bowled two frames and out time was out. Bathrooms smelled like urine. Toilet tissue every where. I will not be back. read more

We usually love to bring our family and friends to bowl at Pinstack but this location was very disappointing. We had arrived there when it was completely slow and only 5 of us were bowling and we decided to add in an extra hour. We went up to the front desk and weren't acknowledged in the slightest bit. I asked a gentleman if we could add an extra hour and told us to go to another desk and wait in that line, even though he could've helped us out at the computer with no line, but we did anyway. After 20 minutes or so waiting in line, we were up next and seen that the employee helped out a couple of ladies that didn't even wait in line, they just came to the side and we were ignored once again. Then he said that they can't increase the time limit if there's a wait list, which makes no sense if we were already there and had our own lane to begin with. We walked away and went back to our lane and the employees were rushing us out of our lane and said we need to leave since there is a wait time, still not understanding how they're able to add time for new people coming in but can't for the people that had been there at first. Terrible experience, the machines don't even work and wouldn't recommend coming here because it'll end up disappointing your family, friends, and your pockets. read more

I want to start off with I have used Yelp in almost a year. This place made me download the app just to write how awful the visit was. First we waited to be seated a good 10 minutes. 5 of us. In the front waiting looking around. We are finally sat at a weird table both. We didn't want to sit there. But the patio was taking. Ok. The host left, and came back got our waters. We waited so long for 5 waters. Our server (Matt) came over to get our order. He doesn't ask if we want an adult beverage or an appetizer. I don't know if he was nervous, new or a just busy with his other table but he didn't come back for 15 minutes. No refill in hand, then when he did he couldn't even remember the lemon. The food Finally comes out. Kids food comes out right. Fires are cold and barely seasoned. Salmon was cooked good. But my smokehouse burger came over with no cheese, bun was cold no lettuce tomatoes or pickles (which I asked for) it comes back out. With fake melted cheese (the cheese peeled off cuz it wasn't melted on the burger) My med well burger clearly turned in a well done unseasoned burger. The bun was cold and honestly awful. Matt dropped off the food and came back once to deliver the check. Speaking of the check we asked for the check when the food got dropped he came back 12 minutes later. No two minute check back? No thought of refills? No asking how is yours burger ? No manager came out and checked. Friday night wasn't busy. You had 2 12 tops on the patio. And 3 tables in the dining room. We had to go. My girls mother was there we was leaving. I paid the bill and left a 20% tip. More because I think some servers just have bad days. The manager though when I called back could care less when I called. I know this isn't how business is done. The food was gross and the whole experience left an even worse taste in my mouth. read more

Bianca, Elle, and Elan were AMAZING. My company hosted our budget meeting in Allen and had an absolute blast. Great customer service from these ladies!!!!! read more