It's done! For us , it had been a little longer project than…read moreanticipated based on our home. But it's done! Thank you to Dan Moran, our project manager, who was always available whenever I called with answers or solutions. Dan has a very calm demeanor and an easy flow in explaining different processes and how the system and the app work. I really appreciated Juan Carlos, our electrician. In addition to upgrading our panel, he had to do a couple of hole patches in our wood siding , which is out of his general scope of work , but did a nice job at it. Juan was very thorough and I appreciated his cleanup when he was done.There was no scraps of wire, electric tape, nothing left on the ground, which was very much appreciated. And as a side note, there are four houses on our street who have used Northern Pacific Power for their solar needs. Which I would think in itself, is a pretty good recommendation.

Five stars for the installation -- outstanding project manager and crew: responsive, punctual,…read moreprofessional, top-quality work. One star for the sales process. When we raised concerns, I believe the salesperson my partner dealt with wanted to make things right, but sales leadership stepped in, dismissed our concerns as unfounded, and offered nothing. Those concerns were (and still are): 1) Sketchy contract execution. NPP offers a 5-year prepaid lease in partnership with Balto Energy. It lets homeowners offset installation costs because the leasing company collects a 30% federal tax credit (no longer available to homeowners) and, in NPP's words, "monetizes that tax credit over 5 years." The contract was executed by sending the DocuSign to just one partner, with all owners lumped onto a single signature line -- one person signing on behalf of the other. For a married couple in California, that's legally questionable under community property law, given a) the encumbrances placed on jointly owned property, and b) no power of attorney authorizing one spouse to sign for the other. I never saw the agreement until installation was underway. 2) Misleading claims. My partner was told, verbally and in writing, that we'd "own the system outright" at the end of the 5-year term. In truth, the contract contains only vague language about a fair-market-value buyout, with no detail on how to initiate it or who to contact at end of lease. We've had zero contact with Balto through this entire process -- only NPP -- yet NPP's sales director told us they have no role in the lease agreement once it's signed. In other words, they don't stand behind the product they sell. Don't be like us -- do your diligence (especially if you're over 65 and new to solar leases), verify every claim against the actual contract language, and make sure all owners review and sign every agreement.

Great crew, from sales to project manager, to installers, to inspectors, to accounting. Very…read moreresponsive and pleasant. Quote was reasonable for the value of the solar panels and battery back-up. Highly recommend Vital Energy.

Please do your research and get everything in writing before hiring this company. Based on our…read moreexperience, the company has only been under the current ownership for a few years, which was different from the impression we were given when we hired them. We are currently in a terrible situation and have incurred a significant amount of additional expense. Our home is not currently safe or suitable for us to occupy, and we have been unable to live there. Communication from the company has been extremely disappointing. We have not received meaningful responses directly from the company and have primarily been communicating through the owner's attorney. I strongly recommend doing your due diligence, getting everything in writing, and making sure you fully understand who you are hiring and what is being represented before moving forward. This review is based solely on our personal experience with the company.

Don't hesitate to give Earthwise you Solar project... You'll…read morebe 100% satisfied! I had an exceptionally good experience with Earthwise Energy. From the very beginning to the very end, every detail of the installation was thought out in advance so there were no unexpected delays along the way or issues with the inspection! I had great communication with everyone from Jason (the owner), to Louis (the facilitator/advisor), to Eddie (the tech and permit guy), to June (the administration person) and with all the install guys as well. In my experience, it's relatively easy to get 80% on a job, but achieving that last 20% is as difficult to get to as the first 80% is. Earthwise never dropped the ball and unbelievably... I'd score them at 100%. SO RARE! I built, own and operate a world class recording studio which has been in Marin for 30 years. Believe me... I know what the difference feels like between that 80% and the 100%! Again, don't hesitate to give Earthwise you Solar project! You'll be 100% satisfied!

Earthwise Energy is great to work with. Jason the owner is very responsive and has excellent…read morecustomer service. I have a design build company based in the Napa Valley and Earthwise Energy is my go to Solar company. Excellent prices and even better customer service.

We had backup battery systems installed at two different homes--one in Napa and one in Marin--and…read morehad an excellent experience working with SonoMarin Solar on both. The original solar systems were installed years ago by SolarCraft and Ambrose. When it came time to add a backup battery in Napa, we chose SonoMarin first. That project went so smoothly that we later asked them to install a battery on our older, more complex Marin system as well. Despite the added complexity, they handled both installations efficiently and got everything up and running without drama. Ayelet in the office deserves special mention. She provides near-instant responses to texts and emails, keeps everything moving, and somehow manages to coordinate all the moving parts with ease. If you've ever dealt with solar projects, you know how valuable that is. She had seemingly infinite patience for my never-ending questions, handling them with professionalism and speed. She also helped me apply for relevant rebates and helped interface with the nightmare that is PG&E, making it all look easy. The whole team jumped through hoops to get the system in before the tax break expired. SonoMarin is a small company, localled owned and run by the same people I originally worked with at SolarCraft on our first install years ago, which really shows in the level of care and accountability. Avner and Nick have built a great company. Pricing was competitive--frankly, all three bids we received were in the same range--but the execution and communication set them apart. I would recommend SonoMarin without hesitation.

Amazing in every way!Incredible service and great group of people who love what they do!!win//winread more

Sun First was outstanding with my solar system installation which included 2 Tesla batteries. The…read morecrew worked efficiently installing 21 panels and exterior conduit with great workmanship and teamwork. Courteous and responsive to a few special requests. Armando and Jose followed up with the batteries, control panels, internal wiring and operating instructions. Their quality of work was excellent and their skills matched. A fairly complex configuration which required extraordinary physical efforts from Jose to access various crawl space locations. Armando's skills in electrical, plumbing, construction and solar engineering knowledge backed up by Jose instilled in me a high degree of confidence that the work is of the highest quality. Braden did a thorough and detailed presentation. Breelyn, Rey and Kim provided courteous and responsive office support. Sun First deserves 5 stars!

Sin First was so customer service-oriented that I chose them for my rooftop solar. I was so happy…read morewith their performance that I have recommended them to family and friends. We all had the same stellar results. They are straightforward, honest, reliable, and professional and they stay on schedule. They will answer all your questions and go over all the details. I was so impressed with the team and that is why I was happy to pass their name to all who asked why I chose Sun First.

Having East Bay Power Systems design install and certify a rooftop solar panel system has been a…read morewonderful experience. Working with the team (Darlene, Jeff, David etc.) to get the system designed and installed was very easy, they took care of everything, including getting the city to approve the design/installation for PG&E. Installation was a simple one day process, and best of all, we were essentially off the grid the next day. Interestingly East Bay Power Systems use American made solar panels (Aptos) and an American made power backup system (Tesla). Not only does the system perform flawlessly, because of there high output of the Aptos solar panels (up to 450W per panel) the whole array of 10 panels is virtually unseen. As an added bonus, they set up a Tesla app on your phone so you can see at a glance how mush power the system is generating, how much is being used to power the house, how much is used to charge the backup system and how much power is being sold to PG&E. For a system this good, overall cost was relatively low, far less than what I was quoted 5 years ago by two different companies. You may have noticed all my reviews to date on Yelp have been 5 star, this is deliberate. Life is too short to focus on that which does not make us happy. This is why I restrict my reviews to those things/places/services that make me happy and appreciate life. Sure, I have been to some really dreadful shops, hotels and restaurants etc., but, like I said, life is too short to spend time thinking and writing about them.

The product is good, the process left us wanting…read more Eric, David, Jose and the crew did an excellent job. My frustration was with the post installation process. I got answers from Darlene that did not make sense. Sometimes her computer was down other times her phone was down. Sometimes she would call to give me a message only to realize that she had called the wrong customer. Did not enjoy working with her. Finally, Kara engaged and we got the Permission to Operate about two months after the install. Supposedly Jeff (the Business Owner) is no longer with the company and has gone back East, so not sure who is leading their future efforts. For future customers: hang on to a portion of the payment till the Permission to Operate is received not just the installation.

I've had a great solar power installation experience with Simply Solar. SS's customer rep, David…read moreFrank, patiently answered a million questions in easy-to-understand terms. He found many savings and benefit enhancements along the way. In spite of the solar credit expiring at the end of 2025, David put together an HDM plan far superior to anything I found when getting competing quotes. It simply lowered the cost without complicating ownership or savings or adding any ongoing cost. Speaking of competing quotes, they beat everyone else. All together, I saved about $20,000 without undue complication. Production Manager Jack kept me fully informed along the way. He always responded promptly and clearly to every query. He scheduled and completed the solar installation much earlier than promised. The installers also travelled a long distance outside of their service area to do the job in the Sierra foothills. So, even if you think your home is outside of their service area as shown on Yelp, you might give them a call and see if they can do it. Installer Gio and his team were excellent. Our panels were going on a tile roof and I had concerns about the L brackets pulling up the tiles as they slide under the downhill side of tiles. They ground channels into each of the affected tiles for these brackets so that the roof is still as water tight as a duck's a**. Gio, the electrician and main contact on site was both smart, friendly and patient in explaining the details while the solar panels, Tesla PowerWall batteries and solar inverter were installed. I'm now using Tesla's app to monitor the whole system, which is working perfectly and is fascinating. I couldn't be happier. Thank you, Simply Solar!

DO NOT DO BUSINESS WITH THEM. This company operates in bad faith and will bait-and-switch you. I…read moreWILL BE REPORTING THEM TO BETTER BUSINESS BUREAU TODAY. We originally chose them a few years ago because they offered free solar panel removal and reinstallation when we eventually needed a roof replacement. The initial install went fine, but trying to get them to honor their contract now has been a nightmare. Bait and Switch: They are suddenly demanding a $3,600 fee for the removal. Even their salesperson admitted this fee was not indicated in our main agreement from 2021, but is now picking apart vague fine print (outside of our contract) to justify it. We have sent the contract over multiple times and asked them to highlight the language where it specifies this charge. Unethical leadership: Leadership is aware of this $3,600 gap, but they don't want to back down. Terrible Customer Service: They are dragging their feet and refusing to coordinate with our roofer, who has been consistently asking for dates to remove the solar. Ignored Emergencies: We explicitly told them we have an active roof leak and asked them to prioritize the removal so we could fix our home. They did not care. Once they finish your initial install, they will abandon you and refuse to give you the time of day. I am reporting them to the Better Business Bureau. If you are looking for solar, be very wary and look elsewhere.

Diamond certification and prolific reviews turned out to be what we experienced with their work on…read moreour Guerneville house. Their estimator was knowledgeable and precise explaining options and what was required The resultant estimate was detailed and transparent. The two electricians were clear, efficient and communicative explaining one project that could not be completed that day. They also completed a clean-up of past gerrymandered wiring. All in all, we are pleased with their work, transparency and definitely for the value received.

Update: I had them come out to install an outdoor outlet and fix a couple problems. They showed up…read moreon time and got the work done perfectly in one hour. 5-star experience. ----------------------- I contacted B. Henry's Quality Electric when my solar inverter needed replacement. Even though they didn't perform that work themselves, they referred me to one of their installers and, in the process, saved me money by bypassing the markup they could have charged. That level of honesty is pretty rare. They could easily have kept the work in-house or added a layer of profit, but instead they focused on what was best for me as the customer. They also followed up several times by email to make sure everything was going smoothly and that I was happy with the outcome. Great customer service and a company that clearly values long-term relationships over short-term profit. Highly recommended.

I highly recommend Pac Solar (Eric Miller) if you are considering solar panels…read more We recently installed panels on our new roof and he coordinated everything with our roofer. Everything went off without a hitch!! Eric is very professional and thorough, the process is straightforward and he explains everything along the way. Once PG&E monetizes the system Eric provided a comprehensive binder with all relevant documentation, above and beyond our expectations. We will be adding more panels in the future as our electric needs increase, looking forward to working with Eric in the future!

I contacted Pac Solar because it was recommended by Marin Magazine. I telephoned. I communicated…read morewith a chat bot on the website, and I filled out a service request form. I received no response whatsoever. I question whether this is a real company.

My system was installed by another company approximately 12 years ago. The original system's…read moreFronius Invertor gave out while still under warranty and Fronius had SolarCraft handle the warranty replacement with a factory refurbished unit. All was well until the refurbished unit bit the dust. I contacted Zach at SolarCraft about getting a replacement invertor, since my prior experience with them was excellent. They recommended a current model invertor, and I hired them. A week later the new invertor arrived at SolarCraft, and Zach coordinated installation for the next week. SolarCraft's technician Talon arrived promptly as scheduled and less than 4 hours later the failed unit was swapped out with the new model. He verified that the invertor was working properly and we were done. I'm very pleased with my experience with SolarCraft's service and employees.

SolarCraft installed 14 solar panels on my roof in January 2025. The installation was completed in…read moreone day! I live in a wooded area of Fairfax, CA, but SolarCraft strategically placed the panels to get the most exposure to the sun. My experience from start-to-end was very professional and I love seeing MUCH lower PG&E bills every month. Ted Walsh and team made me feel like a VIP!! I also have a whole house generator running off of natural gas. SolarCraft planned out the best path for PG&E grid power, solar battery energy, and the generator to work together without issues: when grid power goes out, the system uses solar battery power, and then switches to the generator. We've had several outages since the installation and I've barely had to use my generator as I had enough solar battery backup!! I know that adding owned solar panels and a battery to my house will increase resale value in the future! I highly recommend SolarCraft for your solar power needs! Thank you for the great customer service!