SolarCraft installed 18 solar panels on our roof and we love it! Our PG&E costs are so much lower, and it's only been 1 month. We had a great crew at our house, and everything went smoothly. Thank you for your fantastic service and profession installation. read more

SolarCraft completed their installation on my house today. The complete system (14 solar panels and 2 Enphase batteries were installed in a day and a half). The experience has been great from the start - the process started with a very knowledgeable sales technician who put together the proposal while working very closely with me to understand my design criteria, power requirements and budget constraints. Then a pre-site inspection phase to ensure everything everything would fit as designed and to scope out proper placement of batteries and control panels. SolarCraft did all the work to obtain the proper permits from the city and then installed the system. It hasn't been turned on yet (need to wait for approvals from PG&E), but am looking forward to being energy independent soon. SolarCraft did all the work (no subcontractors) and I couldn't be happier with the results. read more

When I was having trouble with the solar company I hired ( not Solarcraft), I was at wits end, so frustrated and unclear on the process to get Permission To Operate from PGE and my solar company was blaming everyone else for delays, I called Solarcraft and Maddie answered the phone. she patiently walked me through the process and offered that Solarcraft could take the application over if necessary, I was overjoyed! I wish we had hired this professional and resourceful and helpful company if Maddie is an example of their employees! read more

So far so good! I have engaged them in a contract to get solar panels placed before end of year. Sales team has been stronger than the project management, but when I pointed this out to them they responded with accountability and grace and had sales step in to support project management as they are in a pickle if having lots of people wanting solar before the end of the year due to the changes in Federal subsidies so project management is under a lot of pressure. I will update this review as things progress read more

We selected SolarCraft because of their years of experience and the fact that they are employee owned. Our neighbors and friends recommended them too. We had another company tell us it would be thousands of dollars (and months of wait time) to get PG&E to move our panel to allow for installation, but that's when SolarCraft's experience come in. They didn't flinch at our current arrangement and talked us patiently through the plan. Robert Arnold did a great job showing us the numbers and recommending the right amount of panels and backup batteries (2 Enphase). Installation was clean and quick. Our lag time was because of the city permitting process but all of that was managed well by the company. Now we can charge our electric car, have a backup plan when we lose power, and pay less to PG&E. read more

We had been eyeing Solarcraft for some time now, and we finally decided to pull the trigger and committ to Solar. David Berry (the initial consultant) was very patient and knowledgeable, continuing to answer questions throughout the process. The pricing, service team and communication was all true professionals (Janelle was our PM, with support from Chiara and Tricia). We have a flat Eichler roof, and so it was nice that Solarcraft is partnered with Wedge Roofing, (another Terra Linda favorite who also happened to install our roof as well), to install the mounting on the roof. During the actual installation process, Taylor? (the roof specialist) and Andrew? (the battery specialist) and their respective teams were on time, knowledgeable, and friendly. These guys really know the Eichler housing, and so I felt comfortable knowing that they had experienced these types of structures previously. I was kind of dreading the process initially because I always have to explain to contractors how these houses have their unique qualities, but as soon as I saw these guys work I knew they were well seasoned. Overall a fantastic experience, and have been recommending to our family and friends. Thanks again! read more

We chose SolarCraft as Darren, one of the partners, suggested the equipment that we wanted, and the overall cost was less than expected, and less than the other quotes we had received. We were both really happy with the level of workmanship, both in removing the old furnace/AC and installing the new heat pump. The guys (Ray and Eli) were fast, clean, smart, helpful, and one couldn't ask for a better experience. Our furnace room is now a clean work of industrial art. Love it! read more

I love working with SolarCraft - they did my solar panels and heat pump. They know their business and use high quality products. They're speedy, attentive, friendly, and it's consistently a positive experience. read more

Over three years in a new house SolarCraft has provided installed panels; then two years later Heat Pumps. Never a glitch, hitch, delay, complaint, or unsolved problem. First class experience from office to rooftop. In a very competitive industry this company has been faultless for me. read more

After checking out several solar providers, we settled on SolarCraft because they are local to Marin, have been around for quite a while, and were highly reviewed by others. As well, their response to our inquiry was by far the least pushy. While others hustled to sign us up after blazing through a flashy presentation, SolarCraft simply gave us the details we asked for and told us to talk it over and get in touch when we were ready. No hassle, no fancy slide deck, no pressure. The finance process was also the least complicated of the ones we were suggested. There's no power production agreement and no situation where they get the tax incentive. If you're not paying outright, you can get a loan with a bank, which is what we did, plus an initial down payment. We'll get the tax credit next year at tax time, which will offset the down payment we made this year. Once the loan is paid off, we'll own the setup, which is nice and simple. If equipment fails inside the warranty, they will work on it using the warranty. Outside the warranty, the equipment and labor would just be what it costs, like any other sizable purchase. Throughout the installation process, SolarCraft was very communicative via email and let us know what to expect, what the next steps were, and when they would happen. We now have a beautiful, working solar setup, batteries, and monitoring system. We couldn't be happier with the way this went. If you're on the fence about going solar or want to put an end to PG&E's ever-increasing rates, give SolarCraft a call. read more

SolarCraft - Enphase batteries, combiner and monitoring box, and cutoff switch - Solar Installation Near Me - Novato, California

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David explained the process and benefits really clearly and came to explain the system after install. Janell and Chiara were responsive to every inquiry I had during the project. Great work and service for our solar and battery install. read more

I just installed mini-splits in my rental cottage to take advantage of the tax credit that disappears at the end of 2025. I was very happy with the solar panels SolarCraft installed two years ago (that are cooking along just fine) so I asked them to handle the heat pump. No regrets at all. They're competent, efficient, use quality materials and are very pleasant to deal with. I'd recommend them any day of the week. read more

We started our solar process with Robert Arnold at SolarCraft on the recommendations of a couple of different friends that had worked with him. Robert was very quick to respond, knowledgeable and helpful throughout the process. Even after we signed our agreement and the install occurred, he was there to answer questions on our system. Really a pleasure to work with and we are very pleased with our system. I would highly recommend SolarCraft and Robert if looking for a system in the north bay. read more

SolarCraft - Solar panels - Solar Installation Near Me - Novato, California

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This company has been so easy to deal with and works with the customer every step of the way. I really appreciate how well they communicate the process and don't mind answering our endless questions (thanks Taylor). It definitely seems worth the money for the system! I know two other friends who have used this company for their residential solar system, and they've had it longer than myself with no issues. I am looking forward to saving money big time on my electricity bill, as I have now been for a couple months. Thank you to everyone at SolarCraft for all that you did for us! -Weston B. read more

SolarCraft helped with a maintenance item. It was an easy, seamless process, all done via email at my request. They coordinated with the onsite tenants, were professional, on time, and no changes in the estimate. I so appreciate their straightforward and friendly service! Highly recommend! read more

SolarCraft just completed a beautiful job on our roof, installing a 12-panel array that will sufficiently generate enough energy for our entire household, and then some. From start to finish, the process with SolarCraft was relatively easy to navigate, schedule, and complete. They were easy to work with, their sales guy Darren (who has since moved on to other things) was excellent and transparent. At times, communication & coordinating was a bit of a challenge (hence the lack of a 5th star), but overall, we are very happy with their quality of work, customer support throughout the entire process, and of course, value. read more

SolarCraft - New solar array - Solar Installation Near Me - Novato, California

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I highly recommend SolarCraft and Robert Arnold for their help with our solar installation. They walked us through the project every step of the way and made sure that everything went smoothly. We are loving the extremely low PG&E bills and our battery has kept us going during the many power outages this year. read more

We chose SolarCraft because they were local, been around 40 years or so, and are employee owned. We got three estimates (Sun Power,SunRun). SolarCraft was the best fit for our needs. From Sales, Permitting, and scheduling, SC kept us informed re the processes and the timelines. Our system was installed this month, June 2024. We had one minor glitch. One of the inverters failed after a few days. Rather than wait for the inverter company (Enphase) to respond/deal with it, SC took the initiative to replace the inverter from their own warehouse stock. This expedited the resolution of the problem. Hindsight oftenhelpsyou tothinkhow things might gobetter if there could be a "next time." In this case, Icannot thinkofanything that would improve the process. read more

We worked with Robert Arnold at SolarCraft. Robert spent significant time educating us on the costs and benefits of solar systems and batteries, and explained how the system works. He also steered us toward quality and safety, and addressed all of our concerns. And he did a great job estimating our electricity demands- the system size is perfect. I could not be more pleased with Robert's service and the value he delivered us. We have now had our SolarCraft installed system for more than 2 years, and we are very happy with its performance and associated economics. Our utility bills are very low, and we expect to get pay back on the system exactly in line as Robert estimated. read more

I selected Solar Craft as they had installed community solar panels where I lived and several .local residents used SolarCraft to install their system. Their representative, Robert Arnold, was helpful through the purchase and installation process and kept me updated on proposed changes to the change in rates proposed by PG and E for solar customers. My system was successfully installed before the NEM 3.0. I also purchased a battery which has been great when we have power outages. The longest power outage I experienced was approximately four hours and essential electrically powered appliances and lighting worked well. The Enphase battery has been a great investment and the system monitors itself and will conserve energy in the case of storms other other weather related alerts. I was able to take advantage of their referral system where I received $500 for referring a relative who also purchased SolarCraft. The entire team maintained good customer communication throughout the process. I highly recommend SolarCraft for your Solar needs. read more

This is one of the most professional contracting teams I've ever worked with. From sales to provisioning, every step was handled with enthusiasm, skill, knowledge and a lot of customer empathy. Taylor, Craig and Grey enjoy their jobs and it shows in how they treat customers and challenges. No large-scale home improvement project is problem free. What distinguishes the Solar Craft crew is how they handle the problems. Sales -- Starting with the sales process. Buying solar is an aggravating process. Hyperbolic savings claims, no line-items bids, entirely new terminology to understand, etc. The thing that distinguished Solar Craft from ALL the other providers (I received five bids) is that Taylor answered my direct questions. They provided a line item bid when asked and stuck to it! Moreover, Taylor never practiced any of the high-pressure sales tactics other companies tried. I felt he genuinely wanted to provide a great service. He would periodically check-in even after the contract was signed. He followed the entire project from beginning to end. Installation - Craig ran the installation crew and spent a lot of time with me making sure the design would work. He did three site visits prior to starting. He genuinely listened to my overall lot plan and modified his plans to ensure future building expansions would not be impacted by code or zoning issues. His crew showed up on time, worked hard all day. They were professional and gracious, letting my six-year-old daughter write her name and handprints in the concrete foundation. Due to high demand Tesla batteries were backordered, but the installation team stayed on top of Tesla and got batteries on site as soon as available. Provisioning - We installed in September/October and of course PG&E announced a public safety power shut off before our inspection was scheduled. Not only did Grey pull strings to move the inspection up as soon as possible, once the inspection was done he came onsite during his wedding anniversary weekend! to complete the final provisioning. He spent three hours on a Saturday making sure everything was running and walking me through the Tesla app. Communication with the team was really a highlight. It may seem like a little thing, but I can't tell you how refreshing it is to have a sub-contractor answer emails in a timely fashion. Also, they may hate me for saying this, but all three of the above folks gave me their cell numbers and answered txts and phone call promptly and pleasantly. I always felt up to date with the project and that the team cared about getting it done fast, well and right. read more

SolarCraft - Solar Installation Near Me - Novato, California

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People may not realize how important it is to chose the right solar company. You don't just need someone to put the system in, but that company better be there to stand behind their work. My inverter went out, so I needed to have Solarcraft come out and figure out what the problem was. I had no clue, only that my solar / Tesla battery system wasn't working. Zach at Solarcraft was incredibly responsive to me, getting a team out and figured out the issue. Then went to the manufacturer to get me a new unit. I'm a big fan of Solarcraft and love my green, cheap energy. read more

After interviewing several solar installation companies, we were very fortunate to have a meeting with Robert Arnold from SolarCraft. We were looking to provide solar to three of our contiguous properties, with Robert's knowledge of this process and SolarCrafts team this became a reality. We could not be more pleased with all the staff interactions from beginning to end with this project. Our solar system is functioning at designed output and meeting our expectations and then some. I recommend for those of you that want a seamless professional solar project, SolarCraft would be your choice. Many Thanks! Brian read more

The Solar Craft Team that worked on the project for our house was awesome. Starting with Robert Arnold the residential clean energy consultant, who outlined the job for us and gave us a quote that was within our budget. They were all very professional, nice, helpful and prompt. The job ran like a well oiled machine from start to finish. Every phase of the job was perfectly coordinated with installation dates, obtaining permits, testing, inspections, PGE hookup,etc... A HUGE thank you to Robert, Janell, Corey, Taylor, Andrew, Christopher, Chiara, and Tricia and anyone else I may have forgot. We will definitely recommend Solar Craft to anyone looking to add solar to their life. read more

SolarCraft sold me a residential solar system in February of 2016 and claimed that the payback period would be 7-8 years. Here we are in 2023 and I'm paying huge "true up" costs to PG&E (over $2000). My system may never pay for itself. I've tried several times to contact the company to see if they can help. I was disappointed to find out that they can't add more panels because the inverter won't accept more. The person who sold me the system is no longer with the company. read more

Solar craft in my experience with our solar installation is reliable, straight forward and deserving of trust. They did a great job with communication, updating me throughout our project, at each of the many steps. Each team member was incredibly patient and thorough during my billions of questions! I'd highly recommend them (and have!) to anyone looking for a trustworthy and reliable professional team to handle their solar and backup battery needs. read more

We initially started talking with the "leading" solar company. Without coming to our home, they decided what system we needed and wanted us to enter into a contract. Thankfully a friend recommended SolarCraft to us! They came out to look the project over, took the time to correctly size the system we would need, and explained everything about the process in detail. The CEO (Phil Alwitt) even came on the second visit when they were doing the detailed look at our roof and wiring in preparation for the install. Phil and his team did a great job and I highly recommend them to anybody looking to have solar put on their home! read more

I highly recommend SolarCraft for anyone considering a solar energy system. They were professional at every touch point: from the on-site visit, quote, installation and follow up. We've had our 13-panel system running since December 2021 and it's producing more than we anticipated. We couldn't be happier! read more

They installed a 10 kW solar system on our home in Sonoma. They were very easy to communicate with for both the install and a subsequent panel removal due to a renovation. The crew on site was very respectful of our home and kept the site clean (they were also pretty efficient). My husband works in the commercial solar sector and so we know solar (this is our fourth system install). We recommend them to our friends. read more

Expectations vs. reality: sorely disappointed. Reading the most recent review from Frank B, I wish I'd had a similar experience. Unfortunately, this was the most frustrating contracting experience I've had. I'll try and make it short and concise, but also include useful, actionable feedback that could be insightful for the company and other potential customers: - **6 months** end to end, from signing, to system getting activated. I signed in May, missed the entire summer of solar generation, and was up and running mid-November. On the contract I signed, "Total Design and Build of Project: 4-10 weeks + AHJ & Utility Interconnection Approvals" (interconnection approval was 6 days, so PG&E pulled their weight). So, TL;DR, expectations given for timing were extremely mismatched. - This wouldn't necessarily be a big deal, except I'm renovating the entire house, and since SolarCraft needed to install footings before reroofing happened, and because they needed to install a new main panel before I re-wired all the electrical in the house, they delayed work first on the roof and then on literally everything in the house while walls and floors lay open waiting to get the electrical finished. I chose SolarCraft over other (less expensive) contractors because they were recommended by my roofing contractors, who said they'd worked well together in the past and could take care of coordinating between the two teams, and had a reputation for responsiveness and good project management. I was sorely disappointed. I had to follow up repeatedly with both them and the roofers since they clearly weren't communicating right from the start, and both projects were delayed as a result. - Project management and communication was at the core of what went wrong here. Installing solar is a complex process and involves several steps that should be closely sequenced. Sometimes they can and should be done in parallel, since they rely on PGE and others that have lagging time frames. The folks at SolarCraft failed to pay close attention to each step, update me where we were in the process, and proactively communicate when they needed something from me. They also treated every step as if it had to be performed serially when often that wasn't necessary, further delaying the project when it could have been moving along if they simply kept pushing instead of sitting back as soon as something was blocking. For example, the main panel upgrade on my project (which eventually became the blocker for completing work) could've happened right after I signed in May, but it didn't happen until October for no obvious reason (once engaged, the panel contracting team was available almost immediately, and PGE took a month to be available for a power shutoff, which SolarCraft must have done, what, a thousand times before)? - Part of the communication problems I had too, was (in part probably because the install took so damn long) I had two project managers that I was passed back and forth between, so I had a few occasions where I had to re-explain context that should've already been in someone's hands. - Actual installation (once scheduled and onsite) was top notch. The installation craft and build were top quality, despite missing one microinverter connection that I found and corrected easily. Electrical work, conduit work, main panel installation (which was contracted out) and solar racking was all done very professionally and safely, given COVID restrictions. I wish that I could give a review to those guys separately, because they were excellent. That's what my 2 stars are for. - Post-installation, I've found the interactions to be a little frustrating too. 1) I had an issue with the panel configuration in the Enphase online app and wanted to get it fixed myself, but had to wait a few days for someone to respond to my emails and update the config from their office. I'm a software engineer and owner-builder, so would just prefer access to the configuration myself. Perhaps this is something not in SolarCraft's control, but thought worth mentioning. Maybe Enphase just doesn't allow owners access to their own equipment configs, which seems weird and vaguely illegal to me, but *shrug*. 2) Similarly, I've asked about what options there are for tilting some of my panels that are racked at a 5 degree North angle, since they're generating less than half what the rest of them are despite being well-exposed to the sun, and the response was basically, "you're an owner, we don't share see engineering information like that, we recommend cleaning your solar panels occasionally". Maybe I am an unusual customer here, but I have a feeling there are often techie solar customers who want to understand and get hands on with their solar installations. Disappointed with response. - I haven't had the need yet to reach out for warranty support, but I don't have high hopes. If the need comes up and I have a good experience, I'll update my review to reflect that! read more

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After deciding we wanted solar at our home we researched and reviewed many solar companies. We went with Solar Craft based on their outstanding reputation as a local business. Robert Arnold was our Solar Consultant And could not have been more pleased to work with him. He is polite, patient and worked diligently to answer and research any questions or concerns we had. Having Robert walk us through the solar process made the experience and final outcome one we did not regret. read more

SolarCraft installed a 20MWh/year solar electric system at my property in Marin County in August 2022. The entire experience was a pleasure. SC's sales rep, Robert Arnold, was thorough and efficient from the time he first came out to size, design, and configure the system, through installation and post-installation follow-up. Most importantly, he and the SC staff were communicative, regularly updating me with the status of the project without my having to call them. We were rushing to go live (formally connect to PG&E) before some changes to the net metering regime, and SC made sure we were installed in plenty of time. Robert also advised me from the outset of potential pitfalls or delays (such as PG&E being slow to grant a permit, and the possibility they would insist on my installing a new transformer at my expense), which fortunately did not materialize. I was impressed that Robert wanted to manage expectations appropriately--a practice that is far too rare among contractors. Solar electric power has been the target of PG&E lately, with widely reported efforts by it and the California Public Utilities Commission to roll back some of the direct financial benefits of solar power. But with the price of electricity rising steadily at record-breaking rates, solar still provides substantial cost-saving benefits to homeowners and businesses (not to mention the environmental benefits to everyone). Give SolarCraft a call, and Robert or one of his colleagues will review the numbers based on your property's electrical usage, and give you an honest assessment of whether it makes sense to go solar now. I highly recommend SolarCraft. -David L Marin County read more

I researched the market exhaustively, and it was clear early on in the quote process that SolarCraft treated their customers like the neighbors they are, rather than just a prospect. I really appreciated the personal attention Robert and the entire staff at SolarCraft gave throughout the process, from initial evaluation of our property to follow up months after the installation was complete, and I've recommended them to everyone I know who is considering solar. read more

We looked for awhile to find a partner we felt we could trust, particularly with the electrical upgrades we would need to make to install a solar setup. Several neighbors had worked with them and were very happy. As we went through the process, they were resonsive, accessible, knowlgeable and transparent every step of the way. That said, it wasn't until we encountered inexplicable delays with PG&E that we really came to appreciate our decision to go with SolarCraft. They got us through it, and remained responsive and supportive, even after the final hookups were complete. The whole process was quite a journey. If we had it to do again, SolarCraft would still be our choice. Recommended. read more

Everything from the Introduction through the Installation and Operational phases were all 5 STAR quality! The Solar Team members were very friendly and professional and answered all our questions in a manner that I did not possess an electrical engineering degree but still had an understanding of the terminology. Special note to the Installers- they were always watching that our 2 dogs and cat did not escape our house or assist in construction of system. read more

If I had written a review when our panels were installed in 2011 I would have said the same as this reviewer "SolarCraft is one of the best run companies I have ever had the pleasure to work with...the project could not have gone more smoothly." A few years later, we had edge guards installed to protect from pigeons roosting. After a small issue was quickly resolved, the manager offered me a free panel cleaning. Fast forward to 2020 when we needed a panel cleaning; the manager had moved on and SolarCraft was no longer doing cleanings. To honor the offer, they hired an outside cleaning company that did a great job. THAT is excellent customer service, 9 years later! read more

SolarCraft - 2020 after our panel cleaning. - Solar Installation Near Me - Novato, California

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Hard to know who is an honest, reliable solar company, right? Hire Robert Arnold at SolarCraft! We called 4 top-reviewed companies. 3 said we needed $60,000+ system and promised to generate 75+% of our energy bill. Only SolarCraft (who has Powerwall and Enphase) shared the Lidar map and said our home was (unfortunately) not viable for solar due to location and shading. Honesty, transparency and the best systems and service! Hire SolarCraft! read more

SolarCraft is one of the best run companies I have ever had the pleasure with which to deal. Beginning with a $1,000 deposit on August 20, 2021, the project could not have gone more smoothly. I was immediately sent "What to Expect When Going Solar", a step-by-step description of the entire installation and it went exactly as promised. On September 9thI received the final layout of the solar panels. On October 12th, the main electrical panel was upgraded for solar. On November 24th the solar panel installation took place. On December 9th the inspection by the town of Tiburon took place. That day I received the smart phone application that allowed me to watch as the sun gave me electric energy. So cool! I charged my Tesla for free for the first time in my garage. The application shows the total energy created and breaks it down by each solar panel so you can see immediately if there is any issue. There was none. The fine step was the contract between PG&E for "Net Energy Metering", the agreement between the utility and me that they would PAY ME for any excess energy my solar panels produced. That occurred just a few days later. Every step of the way my questions were immediately answered and my concerns (one or two) alleviated. This is a great company and it was a great experience. read more

SolarCraft - Solar Installation Near Me - Novato, California

Solar craft came to my rescue. During the fire evacuation in October 2017 my solar panels were stolen right off my roof. after calling multiple solar companies, all of which either flat out ignored me or wanted to replace everything at huge expense, SolarCraft came to my rescue. they worked with what was left and made great suggestions to optimize the existining older panels the thieves did not take and upgraded what was really needed, retaining some of the system yet getting me up and running. Taylor, my account rep was very professional, communicative and worked with my particular situation to ensure i had it right. the cost was reasonable and the installers did a great job working with what was left behind. everyone i interacted with demonstrated top quality professionalism, did excellent work and i had no issues. i highly endorse Solar Craft for your existing and new solar needs. ed read more

My project included both rooftop solar and full battery backup. Before meeting with SolarCraft, I had minimal knowledge of the components of rooftop solar. I was also unaware of the continuously evolving complexities imposed by the fire department, the State, the County, and the city. SolarCraft flawlessly oversaw the license requirements and the ordinance intricacies. They altered their design, as necessary, to meet the unique challenges of my architecture. SolarCraft collaborated closely with me to understand their offerings and the offerings of their competition. No other solar company took the time to go as deep as necessary, making me an educated buyer. Throughout the installation, SolarCraft kept me well informed of the project status and estimated timelines. All SolarCraft employees were knowledgeable, competent, punctual, and professional. In summary, SolarCraft did a fantastic job and I felt as though I received the best implementation possible. My solar solution is working as designed. I highly recommend SolarCraftfor all your solar needs. read more