OK - my relationship with DucatiNYC got off in the wrong foot when I got some bad information about…read moreinventory. I went ahead and bought a Scrambler then a Streetfighter from a dealer on Long Island. Turns out Marcos is a friend of a friend and when he found out he called me personally and made good. Since then everything I've needed has been done here and I am 100% satisfied! Angel in service is awesome, Marcos is always helpful and happy. This is the busiest Ducati dealer in America and I can say I know why. Yes, great location helps but without the solid team it wouldn't matter. I strongly endorse these guys - the best! Already eyeing the SFV4SP....

They don't help with future Ducati owners of private sales. You have to purchase from them if you…read morewant to be treated kindly. Other Ducati dealers like Hudson Valley were very helpful answering all of my questions and encouraged me to become a Ducati owner.

Most incredible motorcycle builder in America,, plus throws the most awesome block party around,,,…read moreI'll be there in two weeks for it can't wait.

they host a killer block party in the summer .....take a ride down to nyc and get pumped....so…read moref'ing sick.

Delivered my unrestored original 1969 corvette for three simple jobs. 1) clutch replacement 2)…read moredistributor recurve 3) carburetor tuning. Was invoiced by Mark Spencer for over 15 hours for clutch replacement which is 5 times the book time. Immediately (while leaving the shop) the clutch release bearing was squealing, linkage was maladjusted, and obvious odor of clutch material. Owner destroyed an original distributor during recurving, which was restored and blueprinted 2 weeks prior. Mark was aware. Also Terminally damaged a valuable original distributor cap, and fried the original Delco B-R 270 ignition coil. Immediately leaving shop, car would not accelerate past 4500 RPM. Mark was made aware. Carburetor on car was original professionally rebuilt 7029207 Quadrajet. Mark said he made adjustments, and stated whoever rebuilt carb doesn't know anything about quadrajet carburetor. A simple google search of "Lars Quadrajet" proves otherwise. Car performed much worse than initially delivered. Update: Car was brought to a reputable mechanic because Mark was refusing phone calls and emails. It was discovered the clutch release bearing was incorrectly installed on the clutch fork, pilot bushing was incorrectly installed. Flywheel was destroyed by heat cracks. Total time new reputable shop took to for clutch replacement was 3.7 hours. Mark billed 15 hours. Distributor and carburetor was mailed to CA for second opinion. It was determined while Mark attempted to recurve distributor, the breakerless system was fried, resulting in excessive current. Therefore, fried the module, destroyed original distributor cap related to arcing, and made the original coil unusable. While in possession of Spencer Cycle the steering wheel locking plate was broken, half shaft bolts were not torqued to spec (bolt was missing and others hand tight). Mark made one attempt to revisit the clutch issue. When he was moving the car in the shop he out loud shouted "the Linkage adjustment is F*cked up, Fredo (shop mechanic at Spencer Cycle) has no idea what he is doing". While on lift Mark sprayed lubricating oil as if that "adjusts linkage". Also he observed the loud squealing of the release bearing. Picked up the car the following day and all problems persisted. My father was with me as witness. As mentioned earlier, another shop this week performed a new clutch replacement and attached are photos of the flywheel and bushing. Important to note: he does not carry Shop insurance Over $6000 in vehicle damage to the car while in possession of Spencer Cycle Shop. Mark is made aware of everything. Never offered to cover the cost of damages he directly caused himself.

This place is great! John in parts was amazing. Helped me with a part that has been impossible for…read moreme to find. I would highly recommend!

While bumping around in the back of Fairfield NJ doing other convenient things in my pt job's…read moreneighborhood.. I realized that this long time reputed motorcycle repair company initially established out of Fair Lawn NJ was now tucked away conveniently accessible right here in FAIRFIELD NJ. *The owner and employees are some the most kind, patient and empathetic folks I've come across in this recent industry.. where there can be a lot of ego; rushed tending; and, assembly line care that only brushes the surface of all that should matter. I was nervous and anxious starting new care to my vehicle due to past ill-handled business dealings, but I was handled with the utmost respect and consideration! Especially when it came time to pay, the bill was more than fair and that's hard to come by in our current world climate coupled with that was their sense of humanity surrounding my slight 'woman in distressing'. I pleasantly learned THEY DO A SURPRISING AMOUNT OF AUTOMOBILE WORK as well. I was in dire need of a 'Fred Flintstone hole' in the driver footbed to be be repair!ed! They did a *lovely job* and handed back my aged vehicle in better cleanliness than it was left to them. I'm looking forward to tackling my auto issues with them one at a time. It's a plus that I can leave my car to be taken care of here down the way while I'm at work.

I needed to have a front tire installed on my victory cross country. The 2 other bikes shops in the…read morearea could not do it. Tribal choppers had put on a rear tire for me before. I called Eric from tribal and he said they were extremely busy. He was able to fit me in and I had my tire installed and the work was completed on time and at a very fair price ! I would recommend Tribal custom choppers to everyone who needs to have work done on their bike. They do fantastic custom bike work as well. THANKS Eric Joe T.

You need something fixed he is the guy good price and he doesn't bullshit he gets it doneread more

I have been going to Danny from the time I got home from the military...USAF 1991, Danny has done…read moremaintenance and repairs on my bikes for many many moons.. He and his mechanics are specialists. Harley- sportbikes- off road etc. Danny knows his shit... I only stopped going to him because I moved away... but literally getting my bike on a trailer to bring it up to him because no one around me can fix it... I know Danny and his guys will figure it out and fix it without breaking my bank account. See ya soon Danny. I know you will save me. Pierce

I've written before and I feel that I must write again. Yesterday at around 4pm just before the…read morestart of a big holiday I ripped the kick stand off of my road king. I called Sal and he said come on in . Since they close at 5pm I figured at least I'd be able to leave the bike inside for the long weekend. When I got there Sal, and his 2 mechanics Jose and Joe all started working on my bike. Even though it went past 5pm they never stopped working until they fixed my bike. They love fixing bikes the way I love riding bikes. It's the beginning of a great weekend and thanks to Sal and his team I'm riding. I wouldn't let anyone else touch my bike

I had a squeak coming from the back of my bike, and I called the shop and they told me to swing…read moreby. When I arrived, Sal stopped what he was doing and inspected my bike. Immediately, he noticed the belt was too tight. He didn't have time to road test it at that time but he told me how to prep the bike and come back first thing in the morning. I followed his instructions. First thing the next day, he met me and took my bike out. We didn't hear the squeak but he told me to wait so he can adjust the belt on the spot! When has a mechanic ever done the work while you watched and waited?!! It was so great that he took the time to talk things through and give me the attention we deserve. When I asked how much I owed, he shrugged and said a number that I couldn't feel comfortable without adding 50%. I highly recommend and I will never go back to the dealer again!