I love Pita Jungle. As a vegan, it has a plethora of delicious options that are light, healthy, hugely flavorful, and reasonably priced. The single reason I'm docking a star is because of the awful service I received this previous trip (Friday, Aug 21). To preface this review, I've been going to Pita J's across the Valley for YEARS. I remember shoving my face with their hummus while studying for college finals, taking first dates there, and so it was a pretty cool milestone to be able to take my newborn and husband there as well. As a fellow restaurant patron, I always try to be hyper-conscientious about ensuring my kid doesn't disturb anyone's meal. The moment my baby's fussing becomes louder than speaking voice and makes noise lasting longer than a sentence, I'm picking her up and heading towards the door. Incidentally, she becomes silent the second I pick her up, but I subsequently walked across the restaurant a few times. Anyway, our food arrives. I encourage my husband to eat his meal and not wait for me. When I sat back down after heading towards the door, our server comes... and drops off the bill. No asking if we needed anything else, if we wanted dessert, nothing. She then says, "I'll bring you a to-go box for your food." I looked confused at my husband and asked, "did you ask for the bill?" He looked surprised and said, "...no... did you?" It was hard not to take offense at a server who clearly was trying to push us out the door. It wasn't even like we were holding up a large table during rush hour--the restaurant had few patrons and plenty of open tables. We actually asked her if she wanted us to leave, and she stammered some excuse. If she had been at all friendly to us during the meal, I might try to interpret her gesture as helpful and proactive, but instead it just seemed like a terribly rude gesture from a bad server. We walked out of the restaurant feeling embarrassed, unwelcome, and, for me, still hungry. I'm hoping this to be a one-off event. I have positive memories of great Pita J service, such as getting 10% off as a "biker's discount" when I rode in on my Harley. Normally the staff is wonderful... but this was one bad apple. read more

You guys really step up your game in the last 2 weeks quick fast service. Also ALLEN is a awesome waiter so knowledgeable about you brand. Thanks for making the improvement. read more

Luv the food here, especially the gyros. Friendly, laid-back atmosphere. I'm a frequent flyer

Great place to eat and the service is excellent. I forgot the ladies name at the bar. She did an amazing job though. Answering calls taking orders and keeping up with it all. Let alone remembering everyone's name with a smile. Highly recommend this place for a quick take out or dine in. read more

I don't know how people can say best service ever , I will rather Driver 15 min to the Tempe location , waited 10 min for a server , host took our drink order put her hand in my face when I asked to order and an appetizer and told me to wait for my server .food is delicious but not worth the HORRIBLE SERVICE! read more

My fiancé and I had dinner on February 26th at this Pita Jungle and we were greatly impressed with the conduct and management of Fabian, the manager on duty. The appetizers were good, but one of the mahi-mahi entrees was over-cooked and leathery. We mentioned this to our waitress, and Fabian came to the table, and inquired about the fish. He took the dish, and reappeared moments later with some hummus and pita chips, and brought perfectly done fish back in a few minutes. While waiting we noticed he was not only directing his staff, but was himself busing tables, checking orders, and visiting customers. His professionalism was stellar, his relational ability high, and he made a very positive impression on us both--and he did it all with a smile. read more

Update April 2013 - Love PJ!!! Had some new burger on the menu toda with real beef too!! It was this month's special I think...Anyhow, it was TASTY...and I was smothering it with more hummus and siracha...mmmm.....(cleaning up drool). So Rachel is the best server and this is mainly to give a shout out to her. She always remembers what we like to drink, that we get veggies with the hummus and not the pita, and the other sinful indulgences that we love to eat. A good server knows their customer, is prompt with service, and has a smile on their face. She really does enjoy her job and that makes a huge difference. I think this PJ has the best food and service out of the ones that I have eaten at. Rachel is a big reason that we keep coming back. If you go, hopefully you get her :) and you should have a great experience. Just don't be a bitchy land-hag or douchebag because nobody likes those customers anyhow!! read more

This location by far is my favorite of all of the pita jungles in the area.Great service the Pita's are always fresh and the Green tea is always amazing! If you havnt had the Babaganosh its a must have!! I bring all of my family and friends from Chicago here when they come to visit and they wish they had an amazing place like this back in the city!! read more

Are you hungry? Do you like standing in line in a half full restaurant to be ignored? If so, then run to this Pita Jungle and prepare for your jaw to hit the floor as you witness their lack of customer service skills. Took them 10 minutes to seat the two people in line ahead of me and for the next 5 minutes I was passed by at least 4 other servers before the lady behind the bar (who was swamped with phone orders) came up for air and said she would try to help me in a few. I'm assuming that meant hours because I continued to wait (stubbornly at this point) and be ignored by the same servers still passing back and forth in front of me. Don't waste your time here. read more

This place always seems to be mentioned as a good vegetarian place to eat. It's ok. Not super good but not bad.

The Bartender Rachel was incredibly nice and helped me picked out the Cilantro Jalapeño Hummus with Chicken on top! The service was excellent and I was a priority while the food was decent. It wasn't much food for the $10.54 I spent without a drink but I will most likely revisit to try something else. read more

I love pita jungle but I HATE this location. The staff (with the exception of the sweet hostess) is rude and extremely inattentive. They take forever! The last time we went there I called ahead to be sure I could bring my dog and eat out on the patio I was told we could by the hostess but when we got there we were told we couldn't have our dog on the patio because they didn't have a dog license. So irritating! The manager said that because we were told we could have the dog we could do it. This was so embarrassing...everyone was staring. So we sit outside and no one comes over...for 15 minutes...so we left and went to Taco Bell (lol). The last time we were there they were super slow too. Ugh, that place is so below standard. I'll just drive to the Apache original-they have never let me down. read more

Thank you Thank you Thank you Pita Jungle for having gluten free options!!!! We absolutely enjoyed our lunch! I had to have gluten free because of my allergy and I totally enjoyed the nachos and hard apple cider!!! My husband had the hummus and ate every bit!! We will definitely be back. And our server was outstanding, which is always a big plus!!!! read more

I am from out of town and Pita Jungle was recommend by a friend who lives in Phoenix. I loved it! I had the arugula salad with salmon and my dining companion had the Greek salad. We split hummus. Everything tasted fresh and made from scratch. We both enjoyed our visit. Service was prompt and attentive. read more

Incredible service!! Very friendly and educational. In and out within 15 minutes in a rather complicated order for two. Ethan (the bartender), although we weren't drinking made this visit an experience. Can't wait to come back!! read more

Food sat readying widow for more then 15 minutes. Then tried to serve it. Management was rude about it. I have been here many times. This waiter was very cold. read more

Great food & hits the spot for a fresh feel, highly recommend to anyone. The food tastes amazing & able to feed me and 45 other girls!

Great service, large portions. We love thw hummus and gyro wrap. Ice tea is amazing! The outdoor patio is awesome during the cooler months, and they do have a happy hour menu. Plenty of parking all the time. read more

This is the last time I'm ordering from this location. Sucks because it's so close. But this is about the third time I've ordered to go and y'all forgot something. So annoying. How do you forget the salad dressing every time!!! GIT read more

This is one of my favorite spots to take my family! The kids meals are bomb with lots of options and I love the food too. The spicy chicken wrap and the chicken hummus are my favorite dishes. I've never had to wait long to sit or for my food. I never get tired of eating here. They have a little outdoor patio too. read more

We love getting take out from Pita Jungle! We love the humus! Yum-yum. And I always get the tabbouleh. I love that it's so tasty and healthy. I also tried the turtle cheesecake recently. I am not really a cheese cake fan but wanted something sweet. It was delicious! My only complaint is sometimes they forget things. A couple months ago our order was incomplete. I called to complain and they apologized and said they would refund us some money but they never made the refund. So if you get take out from here just check your order before you leave. read more

I have never been disappointed here! The happy hour tapas menu is amaaaaaaazing (although the hours aren't the best), but the full menu is pretty awesome as well! Love the vegan info on the website, and I love that the staff will help you figure out awesome substitutions. Definitely hipster but the food is excellent and the people are fun! read more

Servce was very disappointing. Waited 20 minutes for someone to take just our drink order. Getting our ckeck wasn't any easier this was my second attempt at this location. First time was a to go order, got all the way back to work an only had half my order No Pita!! I-ronic ugh!! Never again sad to say i love the food. read more

Great food, a little bit pricy for my liking but not anything overwhelming. The hummus and pita bread are awesome. My wife and I go here when we want something a little bit more fresh and light weight than our normal restaurant picks. Just be prepared to see a bunch if hipsters covered in tattoos and in jean shorts as the wait staff. It took me by surprise the first time I went in. read more

I have been ordering food to pick up from this location, and they are always prompt and courteous. Plus they get my order right every time. Recently dined in at their Tempe location, and it was great as well. So I think this restaurant chain is well managed. read more

Pita Jungle is always delicious! This location is my favorite that I have visited. Very friendly staff and a giant patio! Our waitress Morgen was friendly and did an excellent job, considering how busy it was. Of course, we will be back! read more

If I could eat their chicken pasta salad every single day, I would. Holy cow, it's so amazing!!! Their hummus is really good too, I always get the original and red bell pepper. So yummy :) plus the environment is right up my alley!! read more

Hands down the best Pita Jungle in the valley! The service is good, good is excellent. Can't get much better than this location!

They're food is always great! I order out mostly and they never forget any detail wether it's an extra sauce or don't use a certain ingredient there is never a mistake with my order. Food is always delicious and service is great! read more

First time here for lunch. Immediately greeted by the hostess with a friendly smile. Took a seat at the bar and the bartender (petite brunette) was extremely pleasant and accommodating. She told me what she usually orders and I opted for that choice...very satisfied! It was the gyro without the pita bread with the tzaziki and lemon dressing on the side. Atmosphere was very clean and inviting. Cheers! read more

I am a huge Pita Jungle fan, I think the food is delicious! I have been to multiple locations across the valley and always been satisfied. It seems every time I have been to this location the service is always so slow. I understand that during busy times you have to be flexible but with my most recent visit here (on a Sunday night) it was not overly crowded or busy. Everything regarding our meal seem to take extra time (from ordering drinks to waiting for our check). I will definitely be visiting Pita Jungle in the future, just not this location. read more

Sooooo happy I found this place!! Yummers and everyone there is so nice and it's healthy

Rachel is the best server Ive had in a long time! Food was great as always. Good music too.

While the food is delicious at Pita Jungle, I am yet again disappointed with the very poor level of professionalism and customer service. From my experience, it appears that the employees have low knowledge of their menu items and underdeveloped skills in the area of customer service. Additionally, this location has failed to complete my take out order correctly several times. I hope Pita Jungle takes action to remedy these errors quickly or more and more customers will choose not to dine at this or other locations- including us. read more

Not sure how to even start this review off because I'm so disappointed. I've been to this location 3 times. The first was memorable because our waiter not once checked on us to make sure we were doing okay, and we had to catch his attention when we were ready for our check. The second time was decent, but our waitress only checked on us once. The last time, today, is very memorable. I ordered some food online to pick up for a friend and myself. I walked into the door and waited next to the hostess area for 6 minutes (I timed it actually). Finally, a man came up to me and asks, "can I help you with something?". Okay. Yes I was there for a pick up but he didn't even ask if I wanted to be seated. I tell him, "I'm here to pick up an order I placed online", and he goes, "oh go over to Lindsey she's in charge of to-go"... Doesn't even point this woman out or anything, so I guess I was just supposed to automatically know who Lindsey was. I go up to a woman behind the cash register, hoping this is the woman I need to speak to. She hands me my food and she was the only pleasant person I encountered there. So I go to meet up with my friend and we sit down to eat the food. I ordered the spinach and cheese quesadilla, which I've had before. I take a few bites and it's decent. I go to take another bite and bite down on something extremely hard. The pain I felt was excruciating, so I had to spit out the bite to see what was so hard. I look to see what it was and find a small, metallic pebble type thing. I made sure it wasn't maybe a piece of a pit or anything, but this object shined like metal. I went to feel my tooth to make sure what exactly happened, only to find that my filling had been completely destroyed. Unfortunately I didn't keep the metallic pebble because I just wanted to get rid of the food as soon as possible, so I threw it away, which I now regret because I wish I would've kept it so I could've brought it back and shown them what I found in my food. Will never be returning to this location, and am still debating whether I'll be eating at Pita Jungle again, simply because of the experiences I've had. My family owns a restaurant and I even went to culinary school, so I know the proper etiquette and health standards, and I believe this location isn't passing either of them. read more

Great food, like always! Getting 3 starts because the dining room is extremely hot with only a few ceiling fans running, no A/C. It's arizona... a bit too hot to not have your A/C on. read more

I am not an avid reviewer. But I had to write something.... this is the absolute worst location I have been to. We waited for over 40 min for two items. Not to mention how many people came and went after us. read more

Wow this place is amazing! I loved the spicy chicken wrap. So much flavor. Definitely will come back!

Ordered my food online at 12:06 to pick up at 1:30. Got there at 1:50 and it wasn't even made because they didn't understand my order. Although my phone number was on the order, they didn't bother to call and clarify. They literally had almost 2 whole hours to take care of the confusion.The manager just made excuses as to why it wasn't made yet and suggested a different way to order. Completely unacceptable for a to go order. My point is, don't order from here if you're in a hurry, your food won't be made when you get there! read more

The food tasted okay - I've cooked many of the dishes they offered, and I wasn't particularly impressed. They are careful to cultivate "we're a healthy place for uppity people" and the service reflected that - dinner was hardly packed but everybody was waiting long periods for their waiter, we even talked with other tables who complained about the same thing. Our waiter spilled water on a party member and instead of apologizing and offering a free appetizer or something just disappeared. The food taste was okay, and it was more fresh than fast food joints but nothing particularly special for people who regularly eat healthy or fresh. I think they relied more on their reputation than continuing hard work. Portions were large, but the price was also higher than I thought fitting for the bad service and often dry breads - most of the meals were good but there was always something that seemed dry or bland, for me it was the pita bread. Joe's Farm Grill had astoundingly tasty, fresh food and Pita Jungle was just a decent downtown place. Probably great for time-pressed college kids, but too reliant on a reputation. read more