Fantastic pizza and friendly new owners! This is the second time this week my family has been in for pizza. We were so impressed with the new ownership, the quality of the pizza, the clean restaurant, and the updated facade. Colin and his staff were friendly, responsive and professional. They recommended several pizzas so we got an extra large half Greek-half specialty combo. We also got a mini cheese for our daughter. The pizzas came out quickly and we were amazed with how many toppings they piled on. It was delicious! They also brought us plenty of ranch, no charge, and they checked in to make sure everything was perfect. If you haven't been in yet since the ownership changed hands, check it out.This is our new go-to for pizza in the Carson Valley. You won't be disappointed! read more

Pizza Factory - Half Greek, half Pizza Factory Specialty Combo - Pizza Near Me - Minden, Nevada

The pizza was typical pizza factory quality but the people working don't know how to cut it. I went in around 1:30 pm and I was the only person there with 2-3 employees yet there were multiple tables that hadn't been bussed and none of the tables, booths, or chairs look like they had been wiped down. I don't know if the tables on the booths had recently been painted but the felt sticky like they had. I also think it's a bit unacceptable for a family restaurant to not have a single high chair. I ended up changing my order to carry out because I felt uncomfortable with the cleanliness. read more

Perfect; puffy, chewy, crust, appropriate sauce/cheese browned delicately, & plenty of toppings consistently placed. Proof was each & every extra large pizza for each & every month of 2020! Pandemic quarantine has been so easy thanks to Pizza Factory! read more

Awesome pizza, lots of toppings and excellent crust. And they'll deliver to the Shoe Tree brewery . We heard there is a new owner and she is doing a great job. I will go back read more

Well whoever took over this place is doing a good job, had bad experiences in the past and decided to give it another shot, there's a lack of good pizza in this town. We were pleasantly surprised and everything we ordered was delicious! Service was very good and short delivery time. If you have been put off by the previous owners like I was do yourself a favor and give it another shot. You will enjoy your meal. Thanks for bringing this location back to high quality we expect from pizza favorites! read more

I was initially skeptical of this place due to the fact that it only has 3.5 stars, but once I read into the reviews, I noticed that the restaurant is under new ownership, so I figured why not! Let me tell you, that this place is the BEST! The pizza was delicious and did not skimp on any of the toppings, the restaurant was clean and the staff were very nice and prompt! I even had the pleasure of meeting the friendly new owners, Angela and Kevin! I'm told that they deliver to the brewery next door which is a huge bonus! All in all, I'd say that this place has earned every positive review it's received since it's been under new ownership and hats off to the owners for what appears to be a drastic turnaround! Will definitely be back soon!! read more

Thank you for your response, Angela. I do appreciate that you recognized my concern in this matter and your willingness to correct the issue promptly. I rarely leave a review that's so harsh, and had the circumstances been different it may have been a little less frustrating for me. I had looked your hours of operation that evening and decided to make a trip down to Minden specifically to get a pizza from your Pizza Factory. Of course, i knew to call in the order so they would have enough time to make it before they closed at 9pm. So had i not planned my trip per the hours posted online and had my heart set on eating the best pizza around. I may not have been so upset. But, after receiving your response, I will definitely return to accept your offer as soon as i am back in the area. I've been working out out of town in SLT for the past few months, but came home (Mariposa, Ca) for the holidays. So upon returning to continue my work in SLT this week, i will absolutely come down to your Pizza Factory to give it a second shot. Thank you, once again. Talk soon. read more

The young man who answers the phone is unbelievably polite and helpful!! Pizza was fabulous, wings were as well! Even during so much delivery, they were only at a 45 minute wait time. Highly recommend them and management should give the phone guys a RAISE!!! read more

Good pizza fast service. Ordering online worked well for our takeout order. Close enough to David Walleys for a quick meal

Best pizza in town! The staff is very friendly and the pizza is amazing! Dine in or delivery it's our go to for pizza! Highly recommend!

We love this spot! We usually get pizza and salads, and they're always super fresh and delicious. Friendly staff and the owners are also fabulous! Yummy beers on draft as well. They also deliver read more

Staying at David Walley's Resort and wanted to take the fam out for some dinner. Did a quick Yelp search and found this place. Whoa! The Pizza was awesome and the staff (new ownership) is rad. This was a pleasant surprise. Will be coming here for dinner throughout our vacation. Highly recommend! read more

Pizza Factory - Pizza Near Me - Minden, Nevada

Delicious pizza, I ordered over the phone, it was ready in 20 min. The service was outstanding. We arrived by the time they were closing, they were very friendly. They did not rush us, We are very happy with our overall experience. Thank you read more

Under new ownership, the food is great and customer service has improved 100%. We had our end of the year soccer party here (Fall 2021) and the new owner was so accommodating and welcoming! Our youth team really enjoyed it and I'm glad to say we will be going back. The food is amazing! read more

Good pizza, ok prices. Pretty much what you would expect. Only gripe is once I waited and hour for a take out order, when I showed up she hadn't started it yet because I she was behind (this was the owner). We had to sit and wait 40 minutes after already waiting an hour. She had us take us seat, And I asked for two bud lights on the house for making us wait so long. She denied, and then let me know "these ovens are expensive to run, can't just be giving out free beers" Not the best customer service. But it's pizza. I order less often from there now but it's so close I still go back. Overall pretty good. read more

I really hate to have to give this place a bad review, as I have always been very happy before (even considering that EVERY single time I call in an order for pick up I am told 20 mins and it ends up being nearly 45!)....the pizza has always been great and the service friendly. However, this time I was once again told about 20-25 mins and while I arrived early, I still waited almost 30 minutes beyond the time I was told. You would have thought it would have been nice and fresh but when I got home, it was cold and the cheese had that cold, hardened look to it. AND....the pasta was inedible!!! $8 for beef ravioli in alfredo sauce...upon opening the container, most of the sauce was burnt to the sides of the aluminum tray and it was over cooked to the point that what remained of the sauce was dried up to almost evaporated. They must have had a lot of delivery orders, as there were only 3 other people in the place. And I have to believe that since it was the dinner rush hour, and there were only 3 people working in the place, part of the service/quality problem could be that there was not an adult in sight/charge. It appeared that the 3 people working were all high school kids. And no, high school kids can be responsible and hardworking, but I don't think any adult (especially the owner) would have looked at the quality of the food they made for me, and sent me home with it. Again, I have always been relatively pleased with the food/service, but this time was highly disappointing. I will give it another shot, but mostly because it's close and convenient. read more

Pizza Factory - Beef ravioli with Alfredo Sauce (which I was charged $1 extra for) - Pizza Near Me - Minden, Nevada

There are ants in the soda machine. Lots of ants. Don't come here. The business has fallen to neglect. I have contacted the health department. I'm getting queasy just thinking about it. So many ants. read more

As I understand, this place is under new ownership. It was very clean, staff was nice and pizza and wings were great! Will definitely be back! Thanks guys! read more

My order was never delivered, I called twice. The first time they said the delivery should be arriving any second the second time they told me they have been waiting for me to pick it up. They blamed the mix up on me, saying I ordered a pick when the guy even verified my address! Then I they canceled my order all together. I've ordered here plenty of time with no problems, really disappointed. read more

We rarely go to the movies, tonight was different. We decided we would have pizza right before the Jungle Book started. Here we are 40 minutes later still waiting for our pizza's. Wasn't offered anything in exchange for the wait and or experience. Gentlemen comes in loads up on soda's and gatorade leaves, calls the owner or manager and he is put before everyone whose waiting. Ask the progress of our order with no response. 1st and last time we will eat at this establishment. Very, very disappointing. After a long 40 minute wait, we get out pizza's the cheese pizza for the kids looks like the dough was cooked with little to no cheese. My wife and I treated ourselves to the minden special and there was hair cooked in the pizza. Other customers had to enter behind the counter to get their own beers. Can we give a no star rating on this one? Because I know I would. The little manager dude on duty was extremely embarassed by it. read more

This is probably one of the worst places I have ever had the unfortunate experience of being in the vacinity of. Unfortunately, it's not the food that was the problem. The food, as per usual, was fine. However, the experience was not. My husband and I ordered our pizza over the phone, which was where the initial issues begun. The woman who was doing the ordering would not, for the love of all that is good, stop cutting us off while making the order. However, we decided this was just a fluke, and let it go by. We were told that it would be about 25 minutes, and that was fine. My husband drove to the restaurant in order to pick up our dinner, and it was not ready within the time frame. Again, this was fine, as they explained it would be another 15 minutes. After 15 minutes go by, they then explain that the breadsticks need to go in, and just had so it would be another few minutes. After 30 minutes minutes of waiting, they had just put one of our other items in. 45 minutes go by, and finally the food is done(after the initial 25 minute phone call estimate - so equaling out to an hour and 10 minutes). The woman, Gina(who is also the owner, unfortunately), closes out the order. My husband informed her that we wouldn't be back due to the nature of the wait time, and the just general frustration. To which Gina decides to air her grievances to him, in an extremely unprofessional manner, leaving him frustrated, insulted, and downright angry. I am completely dumbfounded that a company would choose to higher such a socially inept individual to work in a customer service position, and I have never heard of anyone being treated like this by the old owners. Apparently, they have just undergone new management, and the management is horrible leaving the employees to apologize(to every customer, I must add) for the delay in getting their food in a timely manner. I will never be back, unless ownership is changed to someone with a more humanistic approach to customer service. read more

Weak. Antipasto had only meat and cheese? At least now I know to ask for added olives and tomato. Ranch dressing was good but watered down. Submarine sub only had a tiny bit of meat and some tomato. Piled on the shake Parmesan and crushed pepper so that it all tasted like something. Meh... read more

After being seriously injured in a car accident I was unable to drive. Thanks to the care shown by the lovely owner and staff I didn't starve. They wrote get well notes on each pizza box that they delivered. The pizza was excellent and so was the wonderful service! Thanks to everyone at the Pizza Factory! read more

I called Pizza Factory yesterday and spoke with Gina, the owner, with a special request; I asked her for a pizza with a heart made out of sausage to deliver to my dad who works in the area (it was his birthday). Gina not only did that, but bought him a balloon, wrote a little note, and delivered it herself! LOVE HER! She was absolutely amazing and I cannot emphasize how awesome the customer service I received was. Thank you so much, Gina! Oh, and my dad said the food was great too! read more

Pizza Factory - Gina delivering a special pizza order to a very happy customer/birthday boy! - Pizza Near Me - Minden, Nevada

Our pizza has been burnt the past two times. Went back the first time and they made a new one after telling me I was wrong. Not worth driving back this time. Will not be going back. read more

Pizza Factory - Way over cooked. - Pizza Near Me - Minden, Nevada

Pizza and garlic cheese bread was great. Good beer selection for me and chocolate milk for the kids. Only downside is that with enough young staff most tables were cleaned and wiped down. Sort of a loss of appetite to see. read more

Pizza is paper thin and bland. Your lucky if you get your order correct. I have ordered from here via delivery on the website a handful of times.. every time something was missing or wrong. So it was picked up this time and I ordered two salads and a pizza. When I picked it up and got in my car there was only one salad. When I asked about the 2nd salad they said I only paid for one. If I wanted another one they can give me a small discount but ya of course would have to wait back outside bc of COVID. Clearly said two salads.. they said sorry I only rang you up for one. They didn't see or understand the mistake they made. Every restaurant I've worked in we would have just gave them a free one for it being our mistake. read more

Called to have pizza delivered like always. The lady first said they don't deliver to my address which is literly 4 miles down the road. Like 3 right turns. Then finally got her to understand they deliver here all the time. We finally started to order and should would not let us customize or pizza at all. And we have to worry about this due to the fact my father in law is allergic to pork. She then got rude and mean on the phone and when asking her name she hung the phone up. Do not recommend going here at all. read more

Awesome pizza! This pizza factory was recently taken over and the new owners are doing a fantastic job! Hands down favorite pizza place around. read more

Highly recommend this place. New local owner is doing a fantastic job. Hands down the best pizza in town especially for the price. We've had the regular pizza and the gluten free, both were delicious. Cinnamon twists are bomb according to our daughter. read more

Every time I call to place an order, it goes to voicemail. I went in on my sons birthday to order 2 pizzas and was told it would be 30 minutes. 75 minutes later, my pizza hadn't gone into the oven. They refused to refund my money. I called my bank and told them what had happened and they had said they would refund my money. The one time they did pick up their phone, they refused to honor the coupon I had received in the mail - the manager said I was an idiot for trying to use the coupon. When I had tried to speak to the manager a few days later, she yelled some profanities while basically saying "I was camping, I don't know what my employees are doing while I'm not here. This is ridiculous!". Needless to say, I'll never go back. read more

Love this place! We came in around 6:30pm and the owner was running it all by herself. Two people had called out, but she made us feel right at home. We had one of the best hand tossed pizzas and a bucket of 5 beers. The kids got free frisbees. We all had a great time eating and playing old school video games. We're from Sacramento, but we will make the 2 and a half hour drive to come back to this Pizza Factory. read more

In the times since last review, The owner has consistently harrassed me and my family. The experience has been horrible. She makes assumptions of my military service and refuses to leave us alone. This place used to have a good owner and provided a great service. Unfortunately the new owner is horrible. I really hope that this place cleans up the act here. So so dissapointed in this small business owner. Just letting all of you yelpers know. Dont get involved here! Do not try to get a job here. Do not eat here! Pronto pizza in the ranchos is worth the lack of Drama. read more

Came in to enjoy some pizza with the team after a Friday night game. They are the only pizza place in town that will stay open for a group coming in, and the staff was absolutely amazing with the 50+ people that came in all at once. We called in ahead to place several orders seeing as how we knew there would be quite a few orders for them. There were even some added orders after we arrived. The wait was very minimal for the extra orders. Not only did she appreciate the heads up, but all our orders were coming out soon after our large group arrived. They were totally on top of everything! The pizzas were perfect: hot, cheesy, and fresh! The salad bar was full of fresh veggies and the owner even put out frisbees for all the kids to take home! Great food for a great price!! Definitely highly recommended!! read more

I was on a business trip passing through town it was late on a Wednesday night and I was a starvin marvin. I had a craving for pizza and PF was close by. It was just at closing time so I expected to be turned away but the owner was a kind soul and stayed open a bit later and made me feel welcome. I ordered the small 10" all meat pan pizza with extra cheese. I was not disappointed. My pizza came quickly, perfectly cooked and needless to say it hit the spot. I had a long road ahead of me so I grabbed 1/2 dozen of the homemade cookies. :) Without a doubt I will be coming back here when I circle back through Minden next time. Bon Appetit. read more

Owner still hasn't gone back and taken a business class.. I can tell on the lack of professionalism on this establishment. Rude and nasty owner. Pizza not so good. I really won't be coming back again. read more

Pizza Factory - Pizza Near Me - Minden, Nevada

Went back again when they had a different set of employees and it was much much better. My husband reminded me that on the previous visit, they were short one employee, so that didn't help the situation. Sure, but that doesn't explain why it took so long to get our food when we were the ONLY ones there. read more

The new owners of the Pizza Factory are great! They have truly turned this place around! The pizza was made to perfection and the staff is extremely friendly. Definitely will be back! read more

Gave it another try and pizza was actually worse than our first try, this was a delivery and the pizza was cold, the crust was soggy and unfavorable, I think wet cardboard would have tasted better. That's it for us will not order from pizza factory ever again. read more

My family and I ordered a pizza and had it delivered to our house (we live 10 minutes away from them). The delivery took an hour and a half and they forgot a topping on our pizza. My boyfriend called them and the manager answered the phone. She was very rude and abrasive, and hung up on my boyfriend. I called back and nicely asked for her to refund our missing topping. I was calm when speaking with her, but she was loud and didn't want to refund our missing topping. When we decided to eat what we were given and had payed for... we found a hair in the pizza. Needless to say that they have lost our business. read more

Pizza Factory - Pizza Near Me - Minden, Nevada