We have a lot of choices here on this side of town. This pizza is our favorite, the toppings are generous and if you get extra sauce it makes the pizza even better. But that is not why I am giving 5 stars, they get such a high rating for the customer service and the way they treat their customers. They know our names, they remember us and our likes and can cater to my very particular kids. Also, they are very clean, even the pizza bags for delivery get cleaned. You will be paying more than those other chains, yes. But your putting your money into good pizza and more importantly, good local family people! They are now our ONLY place for pizza to go here. read more

I would never order anywhere else if they were just consistent and cared at all about customer satisfaction. One time, the pizza is Awesome! The next 2 times it's "ok", but not worth the way more expensive price compared to other pizza joints...and about every 4th time it's terrible! The last time I ordered, it was so bad that I called to see about getting a refund. The person on the phone was very nice and took a message for the manager....3 days later...never heard from them. Next time I feel like pizza I guess I'll just make it myself. It can't be any worse than what I got the last time from these "Pizza" guys. I might as well have just burned $25 in the trash and tried eating that...it would have tasted better. And now that I know they aren't too concerned about customer satisfaction, I won't waste one more penny on them again. read more

By far the worst pizza I have ever had. They should not be able to sever pizza in buffalo. Truly terrible. Should be a negative 0

Unbelievable!! Ordered an XL pizza. Website said ready in 20 minutes. Online order was time stamped at 9:16pm. Arrived at 9:38pm and they told me they didn't think I was going to show up so they gave my pizza to someone else. They wanted me to wait for a second pizza to be cooked. I said "thanks, but no thanks" and left. Glad I didn't pre-pay for it. read more

Ok..I am not sure what is going on there.. But we have ordered TWICE and I never ever get croutons on my salad, not a big deal. I also never get chicken or bacon? It says bacon and chicken on the Mediterranean Salad, but I never get any!! Now when you order the wings, the chicken is basically RAW, so you have to tell them WELL DONE on chicken. I am just wondering if I will ever get my chicken or croutons as promised on both salads? If you order from Eat24 they will come to your house and say "PSYCH! We cannot deliver to you, you never paid!" Really? Can't you just call us first? Not HOLD our FOOD outside for hours!? TERRIBLE! It is sad too cause we had high hopes. read more

I. LOVE. THIS. PLACE. I called and spoke with the employee on staff, and he 100% suggested the dankest of dank zah's. I mean these pies are premium rack em stack em and send em on delivery cus this man's about to smack zahs and best believe that delivery driver is getting an Andrew Jackson as a tip. Seriously, dude was professional, made me laugh, and agreed to a late delivery. i ONLY called so late because your boi is hungry, don't call too late homies have fams b. Holler. read more

This location has the best customer service (especially the employees Zach & Kevin)!! The indian style pizza is the BEST thing on the menu. I would highly recommend this location over any other ones in reno. read more

I usually order from this location because they are quick and communicate with their customers but this time they took an hour to get my pizza out as I was told it'd be 10 minutes I waited at their store for 30 min for my pizza to just be sitting on the back counter even after asking for it. No offer to accommodate for cold pizza. read more

By far the worst pizza I've ever had in my life. lil ceasers is so much better for so much cheaper. This place truly sucks. When I went to pick up my order they hadn't even started it. The pepperoni was way too salty and Terrible I asked for light cheese and I don't think I got it. And the dough was eh. Horrid. read more

Pizzas made here are darn good and well priced. My first choice for delivery. Clean facility and staff is friendly.

If I could give zero stars that would be too many. I was told 25-30 and still no pizza 2 hours later. Worst pizza service I've experienced in my 35 years of ordering pizza. Please never give this place your business. Anything over 1 star must be an employee or owner. read more

Pizza is decent but the owner's customer service was sub-par however all the young employees were very nice and helpful.

I think this place is pretty good. My kids absolutely love it and it nice that they give a choice of ice cream or soda with your purchase of an extra large pizza..... Or a purchase of $19 or more ( I think it's $19) . read more

We loved the Pizza Guys Combo! The boys had a small half & half - cheese and Hawaiian! The staff were very helpful, and came around to see if we had everything we needed. We have Nutella Big Bites, to go too! It's wonderful to have a great place in the Northwest neighborhood. read more

So I'm a pizza finatic and this place is AWESOME!!!the pizza is just so right and good the garlic bread??!! Awesome and good 10-10

the worst pizza ever- dough was uncooked it was half hawaiian and mushroom and tomatoes- what a joke place!!!!!! *****sorry but the truth****italian background***who was making the pizza from india or iran- ****indian pizza are very good**** don't take me wrong, i had it there in deli nd in the country side. mrs blue-moon read more

When they first opened it was pretty dam good. But now I have ordered something like five times now they have gone down hill real fast. I think I'm done with this place. They don't seam to be able to get a order right and there salads come on guys try chopping up the greens. The pizza is not even that good. read more

I was looking for a quick lunch near my hotel and decided to try out Pizza Guys. When I walked in, I was courteously greeted and felt like a valued customer. I ordered a small pepperoni pizza for the $4.99 lunch special. It was done in about 6-7 min., much quicker than their estimated 10-15 min. The food was really good, the dough is made fresh everyday and had a nice fluffy crust. The sauce was sweet and tasty and all around a great pizza. read more

Pizza Guys - Small Pepperoni Pizza - Pizza Near Me - Reno, Nevada

Awesome pizza and fast delivery!!! I always go for the thin crust and have yet to be disappointed. The pizza is always so fresh and is exactly what I need after a long day of work!! read more

This pizza is excellent. I had it for the first time today and was pleasantly surprised with the crust and the flavor! The people that work there are really nice and helpful and the pizza was hot when I picked it up. I will definitely return! read more

Love the different pizza's they offer. Great service, and great pizza. Won't go anywhere else now.

Horrible customer service. Charged my card forgot to put zip code in. Waited a hour and they called back and said they needed to charge me again before they would even make the pizza. So, we waited another hour for our food. They forgot a pizza and an order of wings. Spent $140 on the food. To make it worse they charged my card twice and now don't have access to another $140. Called back and was promised a call back and never got it. I called back and got the owner who felt it was no big deal, and you should just wait for the money. Enjoy your okay pizza and wings. Hope you only get charged once and you get all your food when you are suppose too. First time ordering and last. If I could give a zero I would. read more

Great staff! My pizza was made fast and was very delicious with fresh ingredients. A great place to bring the family and friends.

I have a huge family and everyone is beyond picky. My sisters are horribly picky. One is gluten free, the other only does salads and everyone else wanted something special. This place went above and beyond what my sisters wanted and thank god. I swear it was the first time in my life that they didn't complain about the food. We had it delivered. They said about 45 mins for 6 different items. They were there in 40 mins. The price was a little high but the food is seriously good. You get what you pay for definitely. We'll be ordering here from now on. read more

We had them come to the office for a catering event! And the food was wonderful! Pizza was delious and warm when they got here! The wings were cooked just right! I would highly recommend them for events or just going and grabbing a bite to eat on a quick lunch break! read more

Great customer service!! Last pizza I got was good. Another one on the way

Delivery was prompt, the pie was great for the price, and the driver was courteous. Will be ordering again, looking forward to eating in!

Oh boy!!!!. I was reallly impressed with these Pizza guys... As a construction dude, we are always hungry ..lol.. I will definitely do lunch at any of the 2 locations . The only issue is that they don't deliver to the north valleys. But they are worth a a try for sure!!!. The owner is very nice !! read more

First off, I am a passionate enthusiast about pizza... with that being said, Pizza Guys did not disappoint. The taste, the service, the atmosphere Grade A! I will most definitely be coming back and spreading the word on this establishment! Bravo! read more

Excellent Service & I love the decor/cleanness of this place, seemed well organized!! Everyone is always so friendly and nice! Their pizza and wings were so tasty! read more

My family was in this location the other day and witnessed a fight break out amongst employees. Plus, they had some very vulgar TV show on. Said the food was good though. Doesn't exactly make for a comfortable dining experience read more

At over $25 for an Xtra LG vegetarian, the toppings were not enough to cover the pie leaving 2 to 3 inches of crust all around. Although I asked for a well done pie, the crust was limp. Sauce and overall taste was good, but just not worth the money. read more

I ordered a pizza last night I asked for a specialty pizza which had tomatoes and green onions on it I asked not to have them and just put onions on it and to cook it crispy well when I got the pizza home should've have checked it,wasn't cooked and had tomatoes and green onions on it without onions the dough wasn't even cooked through. read more

Pizza is pretty good, not a big fan of the wings! Pretty short review but that's all I got to say! Peace!!!!!

I love this pizza guys they are always friendly and do a great job with my order. I love the pizza and the boneless wings are outstanding. The location is great and easy to get in and out read more

Amazing pizza! Great flavoring and love their gluten free pizza. My family and I will keep going here :)

OK food... HORRIBLE customer service! One weekend I ordered 4 extra large pizzas (totaling $65 WITH a coupon) and when we received our order it was completely wrong. I called to report the issue and Adam (who claimed that he was a manager) said that he would "take care" of my order next time. He also asked me to take pictures of my pizzas (which I did). The following week I called Pizza Guys to place my order. Prior to placing my order, I informed the girl of my arrangement with Adam. She responded with "Hmmm... hold on and let me figure that out". Adam came to the phone and when I reminded him of our arrangement, he took my order (which was the exact same order as the one they messed up on), he told me that the total was $88! When I reminded him again of our agreement, he then stated that he can "discount my order significantly" bringing it down to $60. I told him that I was not satisfied with that. If I had them correct the order the first time, I would not have paid for their error then, so why should I pay for it this time? Adam told me that was the best he can do... even as a manager! I asked who his boss was and he stated that she was standing right next to him. I asked to speak with her. He placed me on hold for about five minutes only to return and say that she sent him back to the phone and tell me that the best she can do was to bring the cost down to $55. Come to find out that this was the OWNER! She did not even have the decency nor respect to come to the phone and talk to me. Instead of trying to correct their error, they acted as if I was just trying to get some free food! I have NEVER been so insulted nor experienced such poor customer service! I will NEVER order from this location EVER again! I even spoke with Director of Operations regarding the issue and although he apologized and asked for another chance, I told him that I would not feel comfortable nor would I put it past that staff to put something in my food! In my opinion, customer service is just as important as the quality of food I am purchasing. Again - I will NEVER order from this location again, and if you think that customer service is just as important as I do, then you won't order from them either! read more

our dearest lord Ryan did nothing wrong, his customer service was outstanding and only elevated this establishment to its true potential

It cost me $40 to have a large pizza and six chicken wings delivered and that was with a coupon. I tried to order online but when I got to the payment option it was only accepting cash upon delivery so I had to call the store and talk to a young lady who clearly was struggling which took much longer than I would hope. I had to repeat my order and my address several times. Despite reviewing my address and even giving instructions on how to find my specific condo within the complex I still got a call from the delivery guy that he had no indication of which unit I was in. The pizza was cold and it was rather blasé tasting even though I got their special red sauce. If I'm going to pay that much for a pizza I'd rather drive all the way to Grimaldi's. read more

The service was very fast and friendly! Didn't wait long at all, and it wasn't too expensive. We got two pizzas, two sides, and a dessert for about 45. Not bad at all. Would recommend. read more