Haven't been back to this Pizza Hut in years since my last bad experience with their food quality. I recently took advantage of a T-Mobile Tuesday deal to try some new items from Pizza Hut, primarily focusing on the new Flatzz pizza. As part of the free promotion, I purchased "something", so I ordered My Hut Box to get a free Flatzz. The Flatzz pizza was a small, thin flatbread (not really bread like, but a really thin piece of pita dough). Each slice was topped with a small sausage ball, which was an interesting touch. I tried the Nashville Hot, it's not too bad, had a bit of a kick. It had an intriguing taste that was a pleasant change from standard pizza, but it wasn't something you had to have. The My Hut Box was a decent value for a quick meal. It included an appetizer and a main entree, and while it was just "okay," the real star of the entire order was the Chicken Bacon Parmesan Melt. This melt was almost like a chicken alfredo pasta served as a calzone. The flavors were rich and satisfying. Overall, if it were not for the T-Mobile deal i would not come back. While the Flatzz was just an average experience, the Chicken Bacon Parmesan Melt was a definite win and a great new discovery. read more

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I love this Pizza hut location. Always super fresh and consistent every time. I think the young man thats always at the register is the manager? he's really great. I enjoy spending my money somewhere that is clean, delicious and professional. Kudos to this team :-) read more

Pizza Hut - Pizza Near Me - Baldwin Park, California

Won't ordered Pizza Hut per delivery . Was cold . You heard of where's the meat . Order chicken Bar - BQ . Never tasted it as well . If you like the crust was only thing that was good . . Since prices have gone up . Quality and service has comedown . Medium pizza . I ouch !!! Never again I pick up frozen from stater brothers for 11.99. read more

Pizza Hut - Pizza Near Me - Baldwin Park, California

Order said it was ready when i paid I wasn't aware or informed they were gonna start from scratch a second time.! due to unforeseen circumstances. Communication would be nice instead of leaving the guest misinformed and expecting a pizza that's never coming . 50 min wait time in total. Absurd... especially when i was expecting the pizza at time of pick up like any other person in the world. read more

The pizza was horrible and I was missing items for my order. The team members did not even know of too good too let go so not trying again

Cute triple treat box design got 2 pizzas a dessert an with some sticks for a great deal $20. All food was delicious and worth the price. Great service and cute Christmas theme box. read more

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If you order over there phone they over charge compared to the prices you see online and online does not say "online only" it says the price of each item. My fam has ordered by both website and calling and it was a $30-40 difference and it was not even delivery. They don't tell you anything about the price difference or of any deals. read more

It's late at night, I have the munchies and a pizza craving. They're open till 1 am. So I gave in. Used the app and chose to pick up. There is a service fee and it also has the option for tips. Order was ready in 22 minutes as quoted. No more free crushed pepper packets. They sell them now. Original pan pepperoni pizza was piping hot and hit the spot. The Melts was greasy and hard. It tasted like it was reheated. Mini Cinnabons are freshly made. Soft, sweet, and ooey-gooey. Inside the store was bright and the floors clean. Parking is a little hard to find during the day because it's shared with other businesses and a grocery store. Service was ok. read more

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Went Tuesday noon for the $2 deal. And the gentleman at the cashier was rude I understand they deal with a lot. But I was being patient and no attitude giving. Then I notice they weren't using gloves and they were touching everything with their hands. Lastly the pizza was so cold I had to reheat the pizza in my home. It sad how people don't take their job serious anymore. read more

worst bbq chic pizza EVER! I ordered stuffed crust bbq chic pizza 1) Crust was paper thin and hardly any cheese in it There was hardly any onions or baco! No BARBECUE saice!!'n I paid almost $30 dollars and I am glad I forgot to bring cash because the do NOT deserve a TIap! Carmen was nice and the place loooked clean but in my 50 plus year only Little Caesar's $5 pizza tasted this BAD (like cardboard!) Will NEV ER order pizza from this location AGAIN!!!!!!!!! read more

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Called and did a phone order W Daniel R. general manager. Such great customer service and was able to accommodate and answer all of my questions. Even gave me a deal that wasn't listed online. 2 medium pizza 1 topping for $ 8 each. Can totally tell off the bat Daniel loves what he does. Voice so liven and an energize soul. Wanting to make sure the customers are happy. We got the Pan crust Yummy Large Specialty removed black olives & replaced w pineapple. Mediums pepperoni & 1 cheese pizza for my fathers Bday dinner. If birthday boy wants pizza for his bday. He'll get pizza from yummy Pizza Hut! Will definitely be back to order more pizza Daniel. Love your attitude and willing to go that extra mile 3.05.21 read more

Pizza Hut - Yummy Large Specialty removed black olives & replaced w pineapple. Mediums pepperoni & 1 cheese pizza 3.05.21 - Pizza Near Me - Baldwin Park, California

If I could leave a 0 I would, I placed an online order & still had to wait over the time it said while there was a line of people out the door. Gotta hire new people instead of the ones there all the tickets were thrown all over the floor & they didn't know whose order was whos ‍ never again to say the least. read more

Awesome service by the man in the front curly hair with glasses couldn't help but notice he had to pull out his own change from his pocket to complete my transaction cmon Pizza Hut you can't give your employees change???? Also they were on top of the orders with just 3-4 employees big props but they looked stressed. Overall great service just from a management pov get it together read more

Pizza Hut - Cheese pizza - Pizza Near Me - Baldwin Park, California

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They have the Slogan of "no one out pizzas the hut", but I think everyone out pizzas the hut. I don't know what they did, but the pizzas don't taste good, in the past they used to be overly salty, now it became bland. I don't know if it's only this Pizza Hut, but my last pizza experience was terrible. When people comment about pizza tasting like cardboard, I always think that's an over exaggeration, but this pizza literally tasted like cardboard. The crust wasn't crispy at all, it tasted like cardboard and had the consistency of cardboard, it wasn't flaky or crunchy. The pizza dough wasn't raw, but it was really bland. The sauce wasn't sweet or salty, and it tasted really watered down. The Cinnabon's are basically sugar on bread, there is so much sugar on there it spilled over into the box and caked it, I don't know if the Cinnabon and the pizza dough is the same dough, but they had the same consistency. Also, this pizza charges a surcharge to compensate for the rising costs in California, this is not a corporate thing as I don't see this in other Pizza Huts, but I don't see this at other Pizza places either. If there are rising costs, they are literally passing it straight to the consumer and they don't even try to hide that fact. I'd rather take my business to another Pizza Parlor, you have been out pizza-ed Pizza Hut. read more

Pizza Hut - Pineapple with half sausage and pepperoni - Pizza Near Me - Baldwin Park, California

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They need serious improvements. I tried calling them for two hours; they either didn't answer or hung up after picking up the phone. It is very annoying. I finally have to drive to order When I tried to mention the problem to the employee taking my order, without even listening to me rudely responded, DO YOU WANT TO ORDER OR WHAT?! Extremely disappointing read more

Pizza Hut somehow sent my order to Door Dash.... With the delivery address of the Pizza Hut pick up location. After 45 min of no pizza I tried contacting Pizza Hut. They won't answer the phone or pick it up and hang up. An hour and 10 min later the pizza shows up, COLD and OPEN like someone was looking inside AND the driver tried pretending not to speak English when I told him to keep the pizza. Once I said I was going to complain and not pay for the pizza - suddenly he starts texting me ... as though he understood everything I said when he was at my door for fearing of not getting paid. I have yet to reach the store (2 hours later) AND door dash doesn't want to take responsibility. Now waiting on Pizza Hut as I had to file an online complaint. Horrible service! Horrible! If I could give it a zero I would. read more

Horrible Service. They don't include any ranch with $50 worth of wings and pizza and then when you do want each it's $1.50 per 1oz. Go anywhere but this horrible location read more

Idk what's happend to Pizza Hut. My order today was nothing short of a disappointment. I remember them having the best pizza, always Hot, Fresh, & full of toppings! Now, you get Luke warm pizza, one topping on each slice (maybe) and when you ask for square cut, it looks like a spazzed out maze. SMH. Sorry Pizza Hut but your so called New Pastas suck. They're dry, and flavorless. Prefer your old ones with rotini noodles. I guess I'll be taking my order of $80 somewhere else. Maybe a family owned place cus these chain restaurants are skimping on quality. No bueno. read more

This pie was smacking compliments to the chef girl that pizza was bussin' and wings too! read more

Pizza Hut - a bowl of chicken wings - Pizza Near Me - Baldwin Park, California

I can not express just how friendly and helpful Daniel was! Unfortunately we had an incident occur on Christmas Eve and we couldn't get any helpful answers once the business was opened again after the holidays with any one else, it felt as if we weren't being heard and they just didn't care. BUT my husband called the company again after waiting a week and spoke with Daniel. He was so amazing right away was able to find our last order and give us some answers. He made everything so easy and stress free. Best customer service we have ever experienced!! I really hope who ever is his manager or supervisor notices what an amazing employee this man is. His customer service is just amazing I can't say it enough Thank you Daniel for everything ! read more

Included one star for the dasher and the Mnt dew. This Pizza Hut, its employees, and its food are horribly disappointing! Our order was sent out minus a DOUBLE order of breadsticks and even better the ones they did manage to send were completely unseasoned just baked bread. After calling the restaurant and reiterating that we were missing a double order of breadsticks and their receptive 2 marinara sauces they had said they sent out the missing items. Unfortunately when they arrived and I've tipped my second dasher only a single order of breadsticks arrived. I called back AGAIN and was told that after talking with the original employee I had spoken to when the first mistake was made that the employee was saying I had only told her one breadstick when I had REPEATEDLY stated it was a double order. I was told beings they had sent out the order there was nothing else they could do. I am extremely disappointed, angry, and confused because sending out the order should include the whole order and preferably prepared correctly. Cherry on top is the employee hung up on me! read more

Pizza Hut - Pizza Near Me - Baldwin Park, California

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Have had 3 incidents with them and all 3 times they said they would fix it and they never did. The food is great just sucks that they don't care about fixing problems when they have them. My fault for going back but after this I will never go back read more

My go too when it comes to there breadsticks. Cant go wrong with there cajun bonless wings as well. Pizza is always good too

Food was good but what's with service fees ? Also if you advertise $7 specials why are you charging $9 ?

Best customer service award goes to Ryder! He suggested certain items on the menu and definitely sold us on it! He was very explanatory, friendly and professional . We were incredibly satisfied with his service! They're also open late on this location. Thank you for the best customer service! read more

I've been coming to this PH for years. I have had my share of experiences with this establishment. When I come in , I see everyone working fast and hard. This shop is always busy. I ordered a rather large order (8 medium pizzas), all of them were ready on time for pickup. Unfortunately, two pizzas were missing a topping. This wasn't a huge deal, the pizza was still edible. I brought up my concern to the manager, Veronica. She was super nice and expressed remorse. She was able to get give future credit for the next order. Which I will use cause I love Pizza Hut in general. LOL I don't blame people for mistakes, but I do ask them to make up for them. They did just that. I cannot complain. Pizza party was still a success. read more

Pizza Hut - Pizza Near Me - Baldwin Park, California

Never had an issue with this spot. Always ready for pick up at the predicted time and super close to my house. Lately, they do curbside pickup because of covid19, which is nice. read more

my name was on the board but wasn't ready. floor is disgust dirty and not swept! very disapointed read more

I have been ordering from this location for the past 8-9 years. Orders always came on time and fresh! I am also raving about their customer service, on one of my recent orders I decided to use the online ordering... and it didn't fully process my toppings correctly. My pizza came delivered as plain cheese instead of pepperoni, I called right away and one of the customer service person placed the correct order for me to be delivered right away! Thumbs up!!!!!!! read more

I always get dominoes. It's cheap and tastes a bit better than Pizza Hut. Sadly, I was craving Pizza huts stuffed pizza. There were three things wrong with my order. My "stuffed crust" pizza hardly had any cheese! Second, my pizza was extremely thin! I would pick up my pizza and it would bend! It was thin as paper! Third, my pizza was thrown or dropped. Since my pizza was thin the pizza was moved all around and was bending inside the box. I spend $30.10 for a pizza! If I spend that much, I would expect it to look decent. I understand that orders need to be rushed out, but the people that work at this location should be considerate. I'm sure they wouldn't like their food thrown around and get shitty food. Beyond upset and will never order here again. read more

Pizza Hut - Horrible! - Pizza Near Me - Baldwin Park, California

This is the worst Pizza Hut. I keep giving it chances since well I get hungry but I'm always disappointed. When will I learn. Picking up undercooked chewy pizza is a no. Chicken wings semi raw, salmonella risk , this place should just close down already, come to think of it the pizza huts that I remember that have been closed down had no reason to be. Go to a diff Pizza Hut people read more

I ordered a large 3 topping yesterday with que papas, online. Extra sauce on the pizza. It arrived in around 30 minutes and looked like glue. I still can't get my head around it even now, but I tossed all but the one slice I tried to eat. Extra sauce? I wondered if they put any sauce. In special notes, I asked for parm & crushed red pepper. Nope on nope. For $26, I'll just order a pie from BP Pizza Co, that I also won't like the reheats from, but at least the first slice will be tasty. Never again. Horrible pizza. And I even tolerate little cesars! read more

A customer not wearing a face mask was kindly asked to leave or put one on. The customer was extremely rude and obnoxious towards the Pizza Hut employee yet he was very professional and kept his cool. I was impressed with how Daniel handled the situation. He didn't notice that my husband and I had witness the encounter so I wanted to compliment him. Plus we enjoyed our pizza and garlic knots. Nicely done Daniel! read more

Worst Pizza Hut ever. Would give 0 stars if I could. I placed an order around 5pm they said it would take 40 mins for my order to arrive. At 6:15, still no pizza so I decided to call and they said it would be taking another 40 mins because the pizza was still in the oven. Ok? Called back at 7:05 pm (by this time it was already 2hrs since I placed order) and they said yet again that the pizza was still being cooked. WHAT FRIGGIN PIZZA COOKS FOR 2 HRS? Anyway, I had enough by then so I just canceled. I understand that they might have been extra busy today due to super bowl, just wish that they would call you and inform you that the order was gonna take a little longer not just leave you starving. Checking the window every 5mins. I am currently at in n out waiting in this long ass line, hungry af. Update: The time is now 8:45 and I'm barely having dinner with my family all thanks to you a*******. read more

Again I really like this place, great service and staff. BUT @#$% their green bell pepper sucked! I attached photo, it is so shriveled up eating it felt like chewing a piece of plastic candy wrap. I am not happy about this.... But other than this great place, just remember, don't ever pick their green bell pepper as topping. read more

Pizza Hut - Pizza Near Me - Baldwin Park, California

I went in today and the food was really good, customer service was A1, the cashier who attended me Jose was very kind and professional. I enjoyed my visit and recommended 100% read more

This pizza hut store , has great employees .. good actitud all the time.. that's one of the things that makes customers come back to a place ... I highly recommend this Pizza Hut .. and shout out to Daniel.. he always make sure customers are being taken care of ... read more

** 3 YEAR, BREAST CANCER PATIENT, COVID POSITIVE, CLIENT REVIEW** This is my first review so forgive me if it's annoying. My name is Brandon. I have ordered from this Pizza hut many times. I feel compelled to actually give it a rating like I always say I will do. That doesn't ever happen so today ladies and gentlemen, it will. I will admit for the first time ever publicly that I am covid-19 positive, on top of breast cancer and nearly lost my life during this fight. I wanted to ensure the safety of their staff in the event someone were still contagious in my home. I unloaded that on the gentleman that answered and he immediately put me on the phone with there manager or general manager, Daniel. Probably to make me feel good:-) or to ensure the highest priority of safety and delivery. both were just fine with me. It worked out to be such a great fit. I didn't feel shamed for having the disease but rather, I felt special, supported, and as weird as it sounds, I felt loved. Daniel and the staff personally took the time to get to know me and make sure everything worked out perfect. They were here in 24 minutes!!! Not to add, the hot pizza, goodies were perfection! Cooked so yummy that it nearly put me my family, kids, son-in-law into a food coma!! (Not really, just sleepy) I thought I'd give a shout out cuz I rarely do. Thank you so much for making our dinner and family night awesome. I now trust Pizza hut to deliver during these dangerous times. read more

I must say when it comes to customer service and making sure that their customers leave happy , they are rite on point !!! The manager is a very very nice young guy and does what it takes to make sure his customers leave fully satisfied no matter the situation . There's been a couple times where my order was not perfect but it was never a problem because it was always fixed and I was also given free pizza n dessert for any inconvenience. But hey I get it things like this happen by mistake and it's called a message for a reason but sometimes people forget what it's like on the other end . If I can give them 10 stars I would every places needs to take notes a manager like this will get you far!!! read more

Pizza was decent but the service was awful. Got the stuffed crust pizza with pepperoni and jalapeño. The slices had two types of texture, the crust was soft but the other half was stiff, like cardboard... The lady that handed me my pizza just laid it on the counter and walked away. Usually when I get a pizza they open it up to make sure the order is correct... Won't be coming back here again until they get their act together read more

Pizza Hut - Not a sit down place - Pizza Near Me - Baldwin Park, California

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