As a local I frequently this spot. It's dated and at times can be disorganized or busy as most chain restaurants tend to be. But the food is always good as you would expect from any Pizza Hut. The service and workers are nice and friendly. I would recommend using the app or ordering online. If the store has issues or wants to confirm something they will give you a call as they have called me on such occasions. read more

The pizza, pasta, and garlic bread were delicious. Great value with the meal deal that we got. The service was prompt and polite. The restaurant itself is dated and the toilets needed some attention. read more

By far the worst Pizza Hut I've ever been to. Took 15 minutes for them to not ignore me. Then after i start trying to place my order im being told I can't order a soda due to a system error even though I'm looking right at the soda in the refrigerator. After my order is placed we sit in the fly covered lobby that just feels dirty. After 20 minutes our food is ready and I ask so kindly if I can trade sodas for the one I want and get told no cause the manager will have a problem even though the system is glitching. Never again. read more

I walked in and was greeted right away by Adam. I saw him working alone, so I was prepared to be patient and wait since he had many other orders. He stopped what he was doing to immediately take my order and send me on my way. I ordered one of their deals, which Adam did great at explaining. They don't have a menu, so I was a bit confused. He did amazing at catching me up and he even told me to download the app for online exclusives! The place was very clean inside and out. My food was perfectly hot and fresh! If Adam isn't there, I don't want it! Also, please schedule him some help! Just because he can run it alone doesn't mean he should! read more

They are constantly messing up my order I always order pan crust and I get hand tossed and still get charged extra. This is ridiculous don't answer any phone so they can fix the mistake read more

Tried to call ahead with an order so I wouldn't have to wait so long for my pizza. Spoke to someone from India and they could only take orders for delivery or takeout. Called the store directly, no one answered the phone. All tables were dirty and not cleaned. Every one was dirty, guess no one wipes down tables anymore. The fountain drink only has 3 choices. Food was great, just not the store or a way to talk directly for orders. read more

If i could leave no stars I would this place was awful dirty and empty the food was terrible and rude service i will never be returning to this Establishment again i ordered a big Newyorker Pizza which comes with cheese and Pepperoni so i added two more toppings to my order Sausage and black Olives and what i got was not what i ordered i went up to the server who took our order By the name of Heather i politely asked her for the manager she said she was the manager i told her that this pizza was not what i ordered she replied to me i gave you a build your own pizza I repeated to her.I ordered the big new yorker I did not want a build my own pizza. She Rudely argued with me. And she really didn't care whatever happened to customer, always right They took my money and gave me something that I did not order.I would not recommend this place to anyone rude service dirty So called restaurant The employees are unprofessional. You can hear them in the back laughing having a great time but no work being done. The pizza that I got.I donated it to one of the homeless sitting outside I will be contacting corporate about this incident. It's absolutely wrong. read more

Pizza Hut - Pizza Near Me - Barstow, California

Pizza was not to bad customers service sucks They delivered the wrong wings i called them and the told me they would send the rite ones in 30 minute i told them can they remake my order since im waiting for my wings I even told them they can have the whole order back And they don't even care I told there worker i would call there corporate office and there worker said its not my problem and he didn't care Don't expect much from this place besides subpar service and the wrong order read more

I'm not sure about all the negative reviews. I was on my Harley and had to use the restroom. I stopped here. I saw the sign on the bathroom door that said it was for customers only. I get it. Totally. I walked up to the counter and a staff member asked if I was carry out or pick up. I said I was dine in and asked him for the key to the restroom. No problem. Dude gave me the key. The restroom was absolutely spotless. I mean, that's why you gotta get the key! It was really that clean. Like, military barracks clean. I said effit. I tried the garlic parm wings. Ima tell you... Perfectly done, skin crisp, hand tossed in an Alfredo sauce. OFF THE GD HOOK GOOD! I don't know who is in the kitchen. But, rest assured... whoever it is can make some wings that will make you just close your eyes shake your head and wanna say, "Damn that's how a wing supposed to be!" read more

Pizza Hut - Legit. Hand tossed, crisp skin in a garlic Alfredo type of sauce. It's how a wing supposed to be! - Pizza Near Me - Barstow, California

I really didn't even want to give them a one star but beware of this Pizza Hut bunch of scammers. I placed an order online paid for all of that. because they out source their call center I couldn't reach the store to confirm my order. I called over 15 times from 10am till about 158pm . I drove up to the store since they didn't answer and apparently the worker eugine isn't allowed to answer the phone. he confirmed my order it all seemed great. Turns out my order was canceled. I never recieved a email of my cancellation nor did I cancel the order. I never got my money back and the call center couldn't give me a solution. Horrible don't ever come here because they "can't control the orders and the call center handles it" this was a heart shaped pizza I was trying to make special for my kids and this is the outcome. first Time ordering and my last time read more

Might be the loneliest Pizza Hut in the universe. I felt a certain sense of heroism knowing my purchase helps keep the place afloat for at least a few more weeks. My pizza felt like chewing through a squish toy; however, im not rating this place as if it's in a normal city with a normal sized population. I shall rate it using the Barstow scale. I give this place 4 Barstow stars out of 5. read more

Pizza Hut - Create Your Own Pizza - Pizza Near Me - Barstow, California

Pizza was delicious, crunchy yet soft crust. The ingredients were fresh as well. Best of all the older gentleman at the counter was attentive and courteous. A few arcade machines made me feel as if I were at an old school pizza parlor like Shakey's pizza. Very clean place. Would come here again! read more

Pizza Hut - Cruisin USA - Pizza Near Me - Barstow, California

Due to Social Distancing, I really don't want to go into any crowded restaurants, right now. So I put in an online order for a Pizza. The "four" rating is because the ordering is not a joy. The Barstow store has a drive up window, so I didn't need to go in. The young lady working ng at the window was nice, efficient, and had me check the order before I drive away. Her enthusiastic demeanor, and yummy pizza, make this a solid place that say eff-you to a boring Keto Diet. Carbs away! read more

Gave them a shot with that low star reviews but I'm happy with food and service. Ordered a Thin crust super supreme, it's good read more

Pizza Hut - Thin crust super supreme, it's good - Pizza Near Me - Barstow, California

Left HUNGRY! Ordered my food & 4 minutes later received a call that I can't order individual breadsticks for $1.79 for 3 with sauce like what is on their website & like what I get for lunch at any other Pizza Hut & was told no they don't do those but offer them on their website once again. Trying to force me to pay for 5 breadsticks with 1 sauce for $8.25 ????? Pretty much FORCING me to have to pay triple the price for breadsticks & keep in mind this isn't even a loaf of bread we are talking about something no that can be eaten in less than 2 minutes. Horrible place to order from due to management just tryna penny pinch because they get no service. If you had better service a better deals and didn't try to force people to pay for the most expensive offer you'd probably have better ratings and more customers smh. Now about to order some good ol dominoes read more

We came here driving through the desert on a whim because we parked for a bathroom break and I saw the sign then thought "gimme". Deserted, like everything else, the OPEN sign was off but the games were playing inside so we went in. Nobody was at the counter, nobody was in the store, the employee walked up as soon as he saw us. We got cheesy sticks, cinnamon rolls, drinks and a stuffed crust make-your-own pizza with pineapple and some other veggies. They brought the cheese sticks first, then pizza, and cinnamon rolls so we had the snackers while waiting for pizza. Pizza tasted like Pizza Hut should. Bathrooms need a key. Games were on. Satisfied with the experience. Also, shout-out to guy at counter for letting us know about the specials as we were ordering a bunch of things. It's the kind of employees that are looking out that make me trust a place. Keep it up. read more

I have to say that I have always loved Pizza Hut pizza but this location leaves less to be desired. The cheese is always lacking, even if extra cheese is ordered, and the cheese that is on there is burnt up. If cheese sticks is ordered, it should look like cheese sticks not breadsticks with cheese accidentally spilled on them. Wish they would return to what they used to be. Just be prepared to be disappointed. read more

So every time I order here I'm more and more disappointed! First time I ordered I bit into a frozen but not cooked wing ! I could have barfed! 2nd time pizza was not good ! Well I figured third time a charm and hoping and praying it's good because it's to cold to go outside! Well anyway I ate the pizza and the cheese is not layered on top! It's like stuck together like the cheese is old, the Dough was soft at the bottom and not cooked at all! Please don't waste your time and come to this Pizza Hut! I'd rather eat Valero pizza and that's sad to say!!!! I hope customer service sees this and actually cares! I need a refund! read more

Pizza Hut - Ugh the cheese has to be old - Pizza Near Me - Barstow, California

Asked for pizza baked extra well done, it was definitely baked extra well done. Pizza was tasty, still hot when I got home, prepared with all the toppings I asked for and in the half and half way I asked for. Absolutely no complaints. I recommed this place for pizza prepared the way you like, quick service, polite servers, comparable prices, very easy to find for travelers (right off the northbound Barstow Road exit off the I15), and tasty pizza. Good menu selection, pasta, wings, French fries, just wish they had some salads, no beers though (oh well..you can pick some up at the gas station right next door. I hope you enjoy a meal here. read more

Went in and headed toward the restroom when I was stopped by apparently an employee who said "restrooms for customers only". I said "no problem I'm buying something". She then said "no you need to buy it first." I said "no I'm going to go to the bathroom first"... I really had to go. She responded by saying "I'm calling the cops." I walked into the bathroom anyways and she proceeded to POUND ON THE DOOR. I finished and proceeded up to the counter to BUY something. She refused to come to the counter while she played around on her cell phone. I stood there almost 5 minutes while all employees hid in the back and refused to serve or acknowledge me. Don't come into this establishment if you want any kind of service, food or human decency. read more

Just went in and picked up an order. The entire staff stood there and watched me stand there while they carried on their conversation. Just a bunch of unprofessional people working, and I can see why this place has such a low rating. The only reason it received two stars because the food was actually good. Word of advice to Pizza Hut: stop hiring crackheads and hire people with people skills. Smh read more

Worst service ever !!!! Never ever sending my money to this location with these uneducated employees! Speaking to their customer ms like they are crazy ruined my lunch read more

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Ordered carry out but decided to dine in during our stop from Los Angeles to Las Vegas. Heather was amazing in taking care of our requests and made sure we have everything that we needed and exceeded our expectations. 5/5 stars. read more

Pizza Hut - Pizza Near Me - Barstow, California

Very disappointed with the pizzas. Cold, spardely topped, and too thin for supposedly "hand tossed". Like they were not allowed to rise enough. They credited our card, but not a good overall experience. The breadsticks and garlic knots were okay. read more

This place continues to have the WORST customer service!! Whoever answers the phone is very unprofessional and sounds like she doesn't want a job. I can see why it takes so long to get pizza from Dominos, it's because this Pizza Hut is trash so everyone is ordering from them!!! read more

The customer service here is horrible the manager and General manager that work here are rude. Who argue with a customers about their order i understand it's not to much to choose from out here so you have deal with bad staffing fix it pls Pizza Hut I love pizza just not from here anymore read more

We just ordered over the phone with Josh. We ordered a couple pizzas and some wings. And he also helped us when we went inside. We thought he did a fantastic job and then he told us he was new and surprised us with his excellent customer service. He is extremely nice and very professional. read more

So insane.... no one communicates with anyone Told me on the phone it would be 20 minutes and got there ended up waiting an hour. Pizza was cold The whole lobby was filled with irritated customers who went through the same experience read more

Pizza was not bad but not as good as other pizza centers. Dine in place not too clean and looked old. Preparation time 30 min , way too long we expected. The employees working were very nice but it felt they are under extreme pressure. Would recommed a take out rather than dine in. read more

This pizza place is located on a questionable area; however, the costumer service is wonderful. Heather was amazing and very polite to us which made our visit to pizza hut more pleasant. read more

I didn't think they could get much worse, but I was wrong. I've been waiting over an hour and a half for a simple take out order of 2 pizzas and it's still not done. Finally got so fed up with this place, I canceled the order and decided to get Chinese food instead. Maybe one day Pizza Hut will get their chit together. read more

We went there last night I just read every review and they are spot on dido on everything.. dirty, people were rude, except for the delivery driver which was super loud and funny running through the place. I went to look at the salad bar which was empty, I asked the girl are you guys shutting it down or are you going to refill it? she said give me a few I will refill. That is all I really wanted beer and salad. We got seated between 8 dirty tables. Every salt pepper cheese and hot peppers were almost empty on every table. no one ever came over so we went up to the cashier who was laughing with the manager who was cooking and the delivery driver. We asked are we supposed to order here, no one has come over? She stopped laughing and said we will be there in a few minutes. We sat down and waited again a few minutes. We did not want to leave because we walked there from our house (.7 miles) We Asked questions about the salad bar and the new pizzas she didn't know too much about the new pizzas and told me " I heard you ask the other girl and she said she will refill it! (wow) I said ok cool. We waited ten minutes walked up there and still was not filled, about four things were completely empty, no croutons and the big creaser salad was out as well. I asked again are you going to fill it because that's all I ordered she said "I did" I said please look at it, does this look filled (see pic) She walked away and brought out some frozen eggs. lol... any way we sat back down and drank our beer ordered some wings, which were rally good and the new pizza with Spinach thrown on top raw, with vinaigrette dressing smeared all over it (yuk) No one ever came over to check on us. finally we were done she brought our check. We went up to pay and asked who is the owner of this franchise? She said oh I only work nights all I know is his name is "Ahmed" and he comes in the mornings. We said we were very disappointed in this pizza hut. ( I worked for a franchise pizza hut for years) We were on our way out, three more customers came in, stood by the register no one acknowledged them, one of the girls walks behind them grabs her sweatshirt walks out the back door to smoke a cigarette... read more

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I love Pizza Hut but this franchised location is worst in Customer Service and Pizza making in the entire region of the Inland Empire! Why? Well every time I order from here, they either forget to bring something with them when they deliver my pizza or they bring me some paper thin pizza when it was clear that I ordered all the extras. Oh yea, if you don't add on ALL the extra's, they will make your pizza PAPER thin pizza. Also, if you order any of their Specials online, they will also make your Pizza PAPER thin. The staff are all rude and the Manager makes it awkward when you bring up the problems of this location to his attention. This Pizza Hut is so bad, I can blatantly tell it's a franchised and operated location. Message to Pizza Hut, CLOSE IT DOWN. Your name is being tarnished by these amateurs. To everyone else, AVOID this excuse of a Pizza Hut at all costs. If you're getting some delicious Pizza hut, wait till you get to Vegas or go to Victorville. read more

For the record, didn't eat there. Didn't order out, either... sadly, didn't get that far. Was circling Barstow after a few nights on the road, and was ready for a good ol' pizza -- tired of the fast(er) food crap that makes the kid happy. But have the gluten challenges, so figured after Google suggested Pizza Hut has a gluten-free crust option, I'd call to see if they had it available. (And ask about salad options, just in case.) Called 'em at 6:45pm yesterday (a Thursday). Can you hold? Sure. And held, and held, and held. After 6 1/2 minutes, the wife calls the restaurant from her phone -- I'm still on hold -- and refuses to be put on hold. Do you have gluten-free crusts? She'd have to check. Do you have salads? No, just at lunch. And that was that; we headed over the Firehouse (review to follow) instead. And I hung up, still without the young girl coming back on the phone, with a 9 minute, 43 second call on the screen. So I'd have to second (third, fourth?) the comments of poorly staffed and poor interest in customer service here. read more

This Pizza hut makes great pizza! ingredients are fresh they lay out all the toppings evenly and the crust is good old Pizza Hut crispy and tasty. I drop into this particular Pizza Hut when I'm in the area and I'm never disappointed. Impressive for any chain which I usually avoid eating at. So well done to this Pizza Hut! read more

So I ordered a pizza around 6 PM online it says gonna be delivered in about an hour and a half. Paid for with a credit card it was around $50 I never received my pizza the next day my money was refunded to me. The problem I have is I didn't get a phone call I didn't get a email or nothing saying hey we're not gonna be able make a pizza for you today. I always order pizza from this place, apparently the staff now really doesn't care about their customers read more

Ordered online saying 29 to 30 min ready for delivery. 1 hour later ...nothing. call the store. No answer. Screw these giys

Been here getting pizza here since moving to the high desert, I would like to to call it pizza chic I got two pizzas cheese stuffed bread's, and some wings it was the best take bow pizza hut is the best. read more

Some how i just spent 70$ for pizza and wings for a family of 5. 3 of which are kids. This place is empty, and im sure this is why. Quality has gone down, prices are ludacris, and service sucks. read more

I ordered pizza and it took two hours and they stilled did not delivered.I called was waiting on the phone for them for ten min and still up awnser.I cancelled the order and did not get a refund DO NOT GO HERE. read more