Pizza Hut used to have their breadsticks at $7.11. FIVE I believe, breadsticks.... That's it. And I loved it. It's truly my guilty pleasure. I come here religiously. Maybe once every 2 months (I try to avoid doing it monthly). Now it's $8.90 or something. Inflation, I guess ¯\_(ツ)_/¯. They always hook it up with the extra marinara sauce. I can't promise they won't charge *you* for the second one (once I was charged), but I do suggest it having two sauces 1 isn't enough (for me). Do with that what you will. Happy eating !! read more

Pizza Hut - Front of Lorton Markets Pizza Hut - Pizza Near Me - Fairfax Station, Virginia

Decent place. This isn't award winning. Yet sometimes food at lunch, doesn't need to be a high end steak. I miss the red roof traditional ones. That's an age reference some might not. Nice staff here, always polite. They do make a good veggie pizza. Am not enamored by the sides. Yet the veggie without mushrooms, yuck everywhere, is surprisingly fresh. Also the sauce doesn't cause heartburn yet. That's a plus, as other pizza chains do. If you're in the area this works. read more

It's amazing pizza and has diversity types of pizza dough. Example - deep dish, regular type of dough. They would add extra sauce or/and cheese and/or meat if you included it. You pretty much can "customize" but sometime they will add fees if needed. read more

Not the best pizza in the world...it was too doughy for my taste, so the ingredients to crust ratio was off. The ingredients weren't the highest of quality, either. I do enjoy their breadsticks, but that's about it. Overall, I do not recommend pizza hut. read more

Pizza Hut - Sausage and pineapple - Pizza Near Me - Fairfax Station, Virginia

It's Halloween Night. Scheduled a delivery for 8pm so we could take the kiddos Trick-or-Treating. The delivered the pizza when we weren't home -- an hour and a half before the scheduled time. They also missed 3 items of our big order. Upon calling them, they apologized and said it was because they were busy. They also said they can't do scheduled orders -- but then why is it an option on the app? We haven't had Pizza Hut in years and decided to indulge since Halloween is on a Friday night. I guess it was a bad decision on our part. read more

The absolute worst pizza now on the planet earth. The manager is disrespectful and rude. He has zero customer service skills. They are not making the pizza so that it will be fresh. It is all dried out. Do not come here if you can. Best pizza is the personal pan anything larger is a disaster. read more

Worst experience ever after being a loyal customer for serval years! Place my order at 6pm, it's now 7:20pm and not a single phone letting me know that the driver delivered my order to someone else. I had two call twice, the first time I was told the pizza will be there in a few mins(6:50) called at 7:20 I was told that the driver made a mistake and they're remaking my pizza. Manager(Rahuo) said I can't get my back or the pizza free. I told thanks for the lack of communication! read more

The service is here was amazing!!, we got our pizza in about 10 minutes, the employees were so nice and caring. Come here for sure!!

This was the worst experience that I have ever had with a Pizza Hut! Not only was my pizza not cut properly, the order was wrong and my breadsticks were burnt! Not sure how you can cut a pizza into 7 slices. To top it off they were dropped at some point! I called and asked for a refund. I was told the receipt would be brought to my house.... that was an hour ago. Will never order from them again! PS. When you deliver a pizza, you should bring a pen to get the receipt signed. read more

Pizza Hut - two slices of pizza in a box - Pizza Near Me - Fairfax Station, Virginia

I used to love pizza hut. ordered from the one at the village shops, off of silverbrook rd tonight. the crust was stale and overcooked, they forgot the sauce, the pizza was cold AND they charged a $6 delivery charge (none goes to the delivery driver). wont order from this Pizza hit again!! Id heard it went downhill but this pizza was inedible! too many other pizza places to choose from!!!! read more

NEVER FOLLOW INSTRUCTIONS!!! I used to order from here every week but they just penny pinch too much. If I pay for extra cheese and want extra sauce then I expect that. At least respect your paying customers. Especially when competitors are $5 less per pizza! read more

I came in tonight because my kid was next door having his karate class. It took a few minutes for someone to arrive at the counter to take my order. I decided I would order a large Hawaiian chicken pizza, to take home to the family. The big dinner box looked pretty tempting, because it included bread sticks and wings. I thought it would have been a bit too much food for tonight. While I waiting for my son, I couldn't help myself, so I reached right in for a slice. The grilled chicken and pineapple toppings were scrumptious. After that I was able to wait until I brought the box home. I figured it would make sense to conserve the 350 calories for a little while longer. The four of us polished off the entire pizza in about 15 minutes. It was a delicious pizza! read more

Pizza Hut - Pizza Near Me - Fairfax Station, Virginia

I have patronized this pizza hut many times over the years, but last night 8/6/21 shattered the earth. 5 minutes after placing my order I got a call from blocked number. The person stated that an employee had rubbed his balls on my order and they will have to make another one. Excuse me was my reply and they hung up. Arriving there shortly, I asked to speak to the manager. Pleasant young man that I had often encounter there as we exchange pleasantries of the day. Telling him what happen on the phone call he apologized for my experience. Called the next day to speak to someone with more authority, I told of Mr Rahul Howlader....to be continue read more

WORST PIZZA HUT EVER. I ordered a large pizza. I thought I ordered stuffed crust but apparently I didn't. Before I noticed the pizza wasn't stuffed crust I had taken a bite out of a cold stale pizza. It was so disgusting. I called them up asking if they could send me a new pizza and one that's stuffed crust, which I'd be more than willing to pay the difference. The shift lead Eliseo didn't want to accommodate me. Instead he decided to argue with me because it was a mistake on our end. He got really rude with me and said he cant give a refund nor store credit. He hung up on me. I called back and my calls were ignored. I finally got him on the phone again his whole attitude changed and he was willing to give a refund if I came to the store with the pizza. That was fine with me because I had the time today. Anyways, I'll find a new pizza place. read more

One of their delivery drivers was speeding in their restaurant's parking lot and nearly hit my vehicle in order to park his red Toyota. I had a toddler inside my vehicle and that type of unsafe behavior is unacceptable. read more

Ordered wings for my parents (separate household) yesterday and I found out today that they only received half the order. When I called Pizza Hut the next day, he insisted that there was no way they could have received half. I explained that two people counted them and there were 10 from an order of 18. He then proceeded to say that I had to call right away if there was a problem. I explained they are elderly and didn't let me know until today. It probably would've cost $5 and a little understanding the right the wrong. This is the not the first place problem with this place. Take your business elsewhere. Customer service in the store is awful! read more

Nice enough staff but horrible pizza. We got meat lovers with a paltry amount of meat and basically no cheese and the chicken/bacon/tomato specialty pizza we ordered was completely tasteless. The kids personal pan was decent. We won't be back. read more

Pizza Hut - The "meat lovers" - showing no love for the meat and missing any real amount of cheese. - Pizza Near Me - Fairfax Station, Virginia

They constantly mess up my delivery order. Sigh. This last time, I think they forgot about my order. It was delivered significantly after the estimated time (I honestly thought they forgot about it) and then when it finally came, it was cold. Good thing I'm moving and probably won't have a reason to order from them anymore. read more

Before you leave, check your order! They will hound you over what they do and will not do, but the order is always wrong. I am here now, 3/15/2015 at 5:58pm. They offered me a bag and laid it on the counter--didn't bag anything. They didn't have my blue cheese with my wings. They didn't have my two additional orders of marinara sauce for my bread sticks. But they acted like they were doing me a favor by getting the additional marinara sauce. It's not one person--that's the funny thing. There are at least three of them who treat you like that. So it's not just a bad apple. It's got to be the management and/or ownership. That's a shame. I am not impressed at all, and from now on I would advise you to pass this place and drive 5 extra miles to spend your good money somewhere else. read more

Pizza Hut - Doodles bag: "would you like a bag?" And all you get is a bag. I guess I'm not too smart for assuming they'd put food in it. - Pizza Near Me - Fairfax Station, Virginia

While the pizza is ok, don't expect anything exceptional when it comes to the customer service. The customer service of one of the girls working was terrible. She was really rude when taking my order and tried to rush me in giving my order. I ordered a Super Supreme pan pizza. At least that tasted fine. read more

Bottom line up front: This is the worst Pizza Hut I have ever been to. There are always problems with my pizza and the customer service is TERRIBLE! I keep getting disappointed when I go here. At least 70% of the time I order from here there is a problem with my order. Generally, my pizza comes with little to no cheese on it. To compensate for this, I always order extra cheese and then let the person who takes my order know that I have had several issues in the past with the amount of cheese on my pizza. Of course, the girl who took my order was rude and acted as if I was bothering her by calling to place an order. The only reason this place stays in business is the location. The customer service is horrible. My husband brought the pizza home and I was annoyed because he didn't inspect it before leaving although he knows how bad this place can be. So I drove all the way back and showed the girl who said she was the manager my pizza. She barely looked at it and then offered to either replace it or give me a credit. She didn't apologize for how my order was made or for the time I had to take to return the pizza. She didn't care at all. It seemed like business as usual to have someone complain or return an order. I told her that I wanted my order replaced as well as a credit for my entire order to compensate me for my time. I explained to her that I have regularly had issues with my orders from her store and she said she could only be concerned with my order today. There is no sense of pride in the product from this Pizza Hut. It doesn't matter who I have spoken with, none have had any idea what good customer service is. In fact, while I was waiting for them to make me another pizza, someone else called to complain about their order and the "manager" was very rude to that person as well. Bottom line, this place sucks! I never write reviews, but felt compelled to this time. If you go to this place, make sure to check your order before leaving or before the delivery guy leaves your house. read more

Pizza Hut - This is my pepperoni pizza with EXTRA cheese.... As you can see, there is is barely any cheese on it! Just Ridiculous. - Pizza Near Me - Fairfax Station, Virginia

I've been ordering from this Pizza Hut on average about once every couple months for the last 10 years. It's certainly not my favorite pizza, there are better local pizza restaurants. I get Pizza Hut because it's quick and convenient, and my favorite pizza joint doesn't deliver and when I want pizza it's because I'm being lazy. I always order online, so I've never dealt with employees at their location or on the phone. I've only dealt with the delivery drivers. 1. Service: I'm happy with the service. Delivery drivers have always been polite and quick. On this point I'd give 5/5 stars (note I only have dealt directly with delivery drivers). 2. Food: It's okay... It's Pizza Hut, it's fast food. The pizza is fine. Their wings are overpriced and generally middling quality, but the sauce on them is okay. On occasion I've had a wing that was, eh, below par, but it's pretty rare. Otherwise the quality is fairly consistent for me. On this point I'd give 2.5 to 3/5 stars. 3. Price: Generally a good value, although the delivery fee is way too high IMHO (unless it is doing directly to the driver, but there is no evidence that this is the case) and their wings are, again, far too expensive given their quality. On this point I'd give 3.5/5 stars. So overall I give this location 4 out of 5 stars because they meet my expectations and the delivery folks are quick and polite. There's better stuff out there, but this particular Pizza Hut's combination of service, flavor, and value works when I'm too lazy to cook or leave the house and forage for myself. read more

Pizza hut quality has been getting lower and lower over the years.....so unhappy with my pizza

After ordering 100'a if not 1000's of pizzas from this location in my neighborhood ( Crosspointe, Lorton, VA) I will never go here again. I ordered 2 pizzas & desert over phone. When I went to pick up order manager said he couldn't accept a large bill to pay for my order, he didnt have change. He had 3-4 drivers in and out while I was there. He told me to go to another store and get change. They couldnt do it. or maybe even for customer relations say pay us later. Really....as many pizzas as we have ordered from them and they wanted me to go around looking for change! NEVER AGAIN! No where does it say online or over the phone that they dont except cash or large bills, especially at half time of Sunday football games! read more

I've been living in this community for 30+ years and I always went to this Pizza Hut used to be so good so professional customer service used to be on par now the customer service is horrible I will definitely don't recommend anybody should go here and drive the extra mile to go to the one in Burke never coming here again. Worst manager ever! read more

I ordered pizza and wings for delivery for me and my friends. Delivery about 40 minutes late. My friends ate the pizza and I ate the wings. The wings were the only thing I ate that entire day. I ended up with food poisoning from the wings. I won't order from this place again. read more

ON March 2nd, 2018 @ around 4:30pm When the power went out throughout Lorton because of the high power winds, I had called this location before ordering my pizza online. The phone call went through and someone had answered. Just out of kindness and consideration, instead of hanging up, I had asked if the place had power. Keep in mind, this was to make sure that I would be able to order and have cooked pizza. The woman who answered said, "uhhhh.. NO" Then I had proceeded to say, "Oh okay, I was calling to make sure that before I ordered you guys were able to." Woman: "No, we don't have power." What RUDE service. I can tell that this woman was trying not to laugh while speaking to me. If the phone call had went through then the power was surely on. But on my end I was trying not to be rude on just hanging up. Im not saying that Pizza Hut should fire this person, but maybe teach her some lessons on Customer Service. UNPROFESSIONAL This was just terrible and will NOT order from them again. I will be contacting the Headquarters directly. read more

Again they failed. I would much rather go to the papa johns across the street. It seems every time I try this pizza hut they fail. They need more training. How hard is it to make a pizza. read more

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Customer service sucks. Their food sucks. Their employees are rude. I have never had such a bad experience at any pizza but than this. They've messed up my order on multiple occasions but my son just loves Pizza hut pizza so I have no choice but DO NOT order from this location. Do NOT order. read more

I personally love Pizza Hut, but this Pizza Hut is the worst. I would rather drive extra miles then eat here. The service is very rude and they are getting orders wrong constantly. I honestly would recommend you not paying this Pizza Hut to get orders wrong, yell at you, and be rude. I hope Pizza Hut takes my review to my consideration and changes for the best. read more

One of the worst Pizza Hut's we've ever ordered from. Minimum delivery time is 90 minutes. We've waited over 2 hours before finally canceling orders before. Recently we waited over 6 months to try them again. Nothing seemed to change. Slow delivery, cold and soggy pizza. Don't waste your time. Try another pizza place instead. read more

Tried to order pizza online which went through without any problem. ordered pizza at 9:30pm when location closes at 10pm. Received a phone call from manager Sarah stating they will not deliver this late? why offer delivery online if you refuse delivery? this just adds to the long lists I have had to endure with this location. (Burnt pizza's, 3 hour delivery times, delivery person saying they delivered when they did not. Even had the manager come with the driver threatening me that I am a liar and was going to ban me from ever ordering again. not taking the coupons that corp office sends me to apologize for their behavior, and now refusing to deliver when their site says delivery is still available). I will never use this location again since no one seems to hold this location or their management accountable for their actions. read more

So Pizza Hut is definitely my favorite chain pizza spot. I LOVE their pan pizza, with bacon, and easy on the sauce. I was heading to play poker and decided to pick up a pizza on the way. I ordered online, which was easy and they always have deals on there. I only paid $7.99 for a large pizza with 2 toppings because of an online only deal......I love a good deal! The pizza was as good as I remembered and I would give the food 4.5 stars, but the rest of the experience was less than great. The store that I picked up at was small and just a carryout area. It seemed a bit dingy, but certainly what I expected. There were 3 teenagers working when I arrived. I didn't get greeted, but just told them my last name and I had a pickup. Then one guy goes and grabs my pizza and opens it for me to verify. It looked great, which I told him. He then dropped the receipt on the floor and picked it up, along with pizza sauce, and actually sat it on top of my boss. I said, you can just throw that away since it was on the ground. He looked confused and removed it. Then as I was paying, I asked another worker for plates and napkins. He asked how many plates and I said 6. Well he grabs a stack that looked about like 6 or 7 and began pulling each plate apart and counting. When he got to 5, I told him that I think I'm ok with what's there and you don't need to count each plate and touch them all. He again looked confused and sat them down. I understand that teenage labor is cheap and it doesn't take a brain surgeon to run Pizza Hut, but they need a little training, leadership, direction, something because clearly they can't be trusted to provide decent customer service on their own. read more

Poor service. I ordered online and was told my pizza would be ready at a certain time as most online orders work. I wouldn't mind a few minutes late but at this point nearly 20 minutes after my order was supposed to be ready I am still waiting!!! And I'm not the only one. There are several others waiting alongside me one who placed her order over an HOUR ago and has still not received her food. It's unclear if there is any management present. The current workers seem to be avoiding the 6 customers waiting. This pizza better be worth the wait! read more

Normally I don't review places and give them 1 star unless I feel that gave the worst customer service and food. I ordered pizzas from here before and always ask for light cheese and extra sauce. I usually get that, but this time I got practically no cheese and no sauce. I called and told them about it the manager said to me that she was the one who prepared it and that's what happens when you make the pizza light cheese extra sauce. I would have believed it.... But she's talking to someone who has ordered that kind of pizza for the past 3 years. So I know what it looks like. I told her no that's not right. She said well it left the store there's nothing I can do about it. I'm sorry? You can definitely fix this. She said well I guess we can make you another one. She made the other one, and when I came to get it I gave her the old box to show her what I was dealing with and left not looking at the pizza. I was honestly really disappointed and didn't want to deal with them anymore. I got home and my pizza looked as if it was extra cheese, the crust was burned to the point where it was as hard as a rock and there was barely Any sauce. I'm sorry, but you don't have great customer service skills, nor do you have the ability to make a proper pizza, how were you able to get this manager position? Here's the picture of both pizzas and you guys can be the judge. Dominos and PaPa Johns wins the local pizza here I guess. read more

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Pathetic. Kids running this place with all there teen drama going on while customers wait 25 minutes for an order of wings. 25 minutes!!!

I wouldn't even give this place a one but thats the only option I have to give. I have ordered now twice from this location and pizza didn't have any sauce on it. Manager claims she made the pizza herself but she obviously doesn't know what she is doing. I would not recommend anyone to eat at this location. There Delivery time is always a long wait and when you call and say you want to change it to carry out they still charge you the delivery fee. I recommend Papa Johns off of Silverbrook before this crappy junk hole. read more

I ordered for pickup. I had no problems with service and the person on the phone was helpful. By the time I drove over to pick up my pizza and breadsticks, it was ready for pick up and I didn't wait put a minute for the guy to go in back to get my order for me. I had no issues with this place whatsoever and we will give them our business in the future. read more

Either the meat was old or the bread. All three of us had severe stomach pain and vomiting. Never happened before it was definitely the food. Urgh bad experience careful all! read more

The worst customer service I've ever experienced. When I asked for a manager the guy on the phone said he was the manager. I then asked for his name and he refused. They completely screwed up my order and didn't bring everything I paid for read more