Great service extremely nice staff. Made us very comfortable and checked on us often. Great price…read morefor all you can eat & clean restaurant. Lots of parking. My favorite was the banana lumpia & battered fish. My aunt enjoyed the eggplant.

I recently had the luncheon buffet at Poly Feng Yuan for a Senior Christmas Luncheon. To be…read morehonest, because I primarily live on Oahu where there are so many good Chinese Restaurants, I didn't know what to expect. The buffet is very limited but adequate and overall decent! No dish IMO was outstanding! Many of the fried items, were ready made and heated (fried dumplings, sesame balls, lumpia, fried fish). Hot items were lukewarm at best. If they could keep the hot dishes at a better temperature, the food would definitely be more enjoyable. They had Shrimp and Clams on the buffet, which was a nice addition. Service is very good. Water and Hot tea refilled and dishes cleared as you ate. Although I won't be rushing back, if you like "all you can eat" buffets you may enjoy the one here!

This is my go to place when I visited Hilo. I like the fried chicken, saimin noodles soups, Korean…read morefried chicken, chili bowl and breakfast items. The staff are always friendly and on top of things. It's a great casual dining place.

We're visiting brought our Hilo family to this Zippys everyone got their order except my SIL????…read moreFirst was chicken popular be out soon, to sorry bad communication!!!! Do they compensate regulars

Ordered mobile order, we brought the food to the beach. After powering through my chicken sandwich…read morewe start on our burgers. My burger tasted funny, so we proceeded to look at the other burger. As soon as we open it a HAIR, protruding out of the cheese, cooked together in the cheese and juices of that burger. Absolutely disgusting!!!!! I called the restaurant, not for a refund. Not for replacement. Just to inform them, to look at their cook. Disgusting

Please train your employees…read more Since I need min 85 characters, Ill have to add details to rude customer service I received. I apologise if this location only hires people with special needs including ones needing personality adjustment.

Wow! What a change. I decided to give this Jack in the Box another try and I was pleasantly…read moresurprised with the changes. I've now come three times and each time the employees have been courteous and accurate with my orders. Management you guys did an awesome job at turning this place around. The inside of the restaurant is clean, food is made to order correctly, and employees have a good attitude. Keep up the good work! Hilo deserves this kind of service.

Waited in drive through for 50 minutes for mobile preorder. Order was incorrect. Manager was just…read morewalking around but not helping her team to get orders out. Lines of cars was at least 10 cars all waiting the same time. It's extremely poor customer service to have you drive through customers wait almost an hour for 4 tacos!!! Management needs to change to someone who can properly train their team. Never experienced such a bad customer service with other Jack in The Box sites.

I separated the meats in my beef broccoli and chicken with string beans also the extra small box of…read morebeef broccoli to see how much meat they put. Only had ONE piece of chicken and like 8 pieces of beef. Thanks pandas for the $h*t order!

Love that it is a drive thru. When I want something fast but burgers, fried chicken or tacos is…read morejust not it, this place is my go to. Excellent person taking orders. Generous portions and it may not be authentic Chinese food but it's still yummy.

Service is good but the drive through is lengthy always. The food is always fresh and except for…read morethe line wait they are pretty fast.

I do not recommend going to the downtown Hilo Taco Bell on Kilauea st. They are so slow, it defeats…read morethe entire purpose of fast food. Along with that, they can't even make and cut a quesadilla properly. To top it off apparently you only need 3 packets of hot sauce for your 5 tacos. I hate this place. Second time I've had to wait in the drive threw line for over an hour.

The classic American diner experience. No frills but tasty large portions. Did have to wait a while…read moreto be served but the food was great for the price point. Ordered a seafood platter that came with shrimp, calamari, and mahi fish. Served with a side salad and Hawaiian roll. Fish was nicely cooked, not too salty or dry at all. Shrimp had a good crunch and calamari was the perfect texture, not too chewy at all! Also had a chocolate pie for dessert. Decent size and had a nice chocolate cream texture without being overly sweet. Total for the food was $27. 21 for the entree and 6 for the dessert. Would recommend if looking for a cheaper alternative to the fancy restaurants around the resort area for a nice filling meal without any frills

Came here for dinner. It's a casual place to get local foods/plate lunch. I do not like that they…read moreserve frozen vegetables with your meal. The frozen veggies were taste less. The ahi was cooked well though, and the rice was OK. Service was good though

We have been to Mom's on numerous occasions. The food is absolutely delicious and the service is…read moreamazing! The seared salmon sushi, yakisoba noodles, and sashimi are some of my favorite dishes.

First time we tried this place who one of my friend recommended…read more They served Sushi and Noodles. As you know, there are no decent sushi place in Hilo other than " Takenoko", so I was little worried. Three of us ordered several dishes which appetizer, Sashimi, Sushi and Rolls... Surprisingly, the quality of the fish was very good and fresh. Sushi rice was little bit mushy but still acceptable. However, considering the price, the portions were quite small even I had Yakisoba after the sushi but still didn't feel full. At these prices, it would cost a considerable amount of money to feel full. Anyway, we were pretty satisfied and will try something different next time.

I remember coming here often when I was little for the fries and ice cream. This has been my first…read moretime in 5+ years coming back to Kozmic and I had to wait in the drive thru line for 30min! That's not why there's a two star review. I'm giving this a 2/5 because the food was so bland! I've ordered the Korean Katsu and there were no sauce! The texture of what katsu is supposed to be wasn't katsu! It was literally a chicken tender that tasted like jack n box tenders. So if you like jack n box tenders then come to Kozmic cones but if you want authentic katsu go somewhere else!

Usually opt for drive thru but first time dining in since the drive thru was insane per usual and I…read morereally wanted ice cream it was so hot lol. As busy as the drive thru was, the workers were banging out orders quick! Not sure why I never realized they make plate lunches but they look so good. Love that their prices are pretty reasonable too. Opted to share a banana royale and slush float, they only had melon at the time and some fries. Fries were literally fried to perfection. Kozmic Cones has always been a must go to when in Hilo! Our very own local Dairy Queen.

Had lunch here And everyone was happy…read more Cobb salad, fried mahi sandwich, and 2 kid burgers.

If you love excellent beers than this is one of the places to hit up when in Hilo…read more All though the food can be occasionally inconsistent at times, the good selection of Ola brews and great service can somewhat make up for it. Don't get me wrong on the food, it's good. If you come here and eat something delicious, on the next visit you want that same dish to be equally as good or better. Getting anything on a lower scale can be disappointing. I've experienced it first hand, but still am a fan of Ola's Brew restaurant. Every place has its hiccups, they are no different. Hopefully it's an off day. Also as a non soda drinker (wife's a soda fan) I think they should offer a few name brand soft drinks for families, though I do give them kudos for trying to substitute it with their own mixtures, but sorry soda drinkers are very picky just like most beer drinkers. I do love that they have free parking available and the restaurant itself is kept very clean and can accommodate larger groups. Overall a place to check out when in Hilo.