they locked the doors when i had an order that THEY confirmed & the man inside told me he would cancel it (he didn't.)

I ordered from here for delivery after waiting about an hour with no word from the restaurant I called them and they said they didn't have a driver. Since at that point it had been over an hour since I placed the order I told them to just cancel. The lady on the phone could not have been more apathetic! Then when I called their corporate support office they began taking down my information and then hung up on me. No wonder Pizza Hut has such horrible reputation since this is how they treat their customers. Not worth the trouble. The majority of restaurants in our area, from time of order to delivery, is about 35 minutes and if there is ever an issue they ALWAYS call me to see how they can make my experience better but NOT PIZZA HUT, NO WAY! Yikes, don't bother with them, don't get your hopes up. read more

Commercial pizza is trash and it doesn't have to be The promo for the new Detroit style pizza got me. How bad can it be? I forgot, it's Pizza Hut and they use the type of cheese that really doesn't have the flavor or consistency of any Italian cheese especially mozzarella. The sauce wasn't seasoned for Detroit style it was seasoned for a middle school cafeteria. The cheese was not to the edge and there was no sauce on top. The color of the final product ( not food) was very unappetizing. **only had one piece because I had to try it. Tried to get a refund and wasted gas and time. Only the owner who is the Manager is allowed to provide customer services. Guess who wasn't there? Yup. Thanks Moni for living up to the reviews for this location. This is why I don't mind driving to NYC for many things. This being one of them. It took a few tries but I finally got a hold of the owner/manager Moni. He absolutely refused to offer a refund as I admitted I ate one slice. He also stated emphatically that the Pizza Hut corporation will do nothing for the customer so I should continue to call them and get nothing. Dudes a real pompous chode. read more

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They deliver but not to Peekskill other services or establishments near them deliver here. When I asked him why the guy on the phone said "because we don't" really? Hello Amici! Best decision I made! read more

I haven't had Pizza Hut in decades but remember it as being tasty. I was disappointed today. The pizza had a cafeteria style taste to it. The cheese was bland and flavorless. The wings, on the other hand, were delicious. Mozaarella sticks were standard mozaarella sticks. The place was empty yet service was inattentive. I doubt I'll return. read more

I KNOW the employees are just being efficient doing their jobs, but after coming home late from work one night all I wanted was a SIMPLE order of Buffalo Wings. Was it truly necessary to ask me a million Qs to who,what,where,why(exaggerated sarcasm here). On top of that, there was an EXTRA charge for a tiny blue cheese cup! nope The wings were packaged well and piping hot, yes. Taste appeared as if they were doubly deep fried because the coating was too crisped of skin Surprisingly the chicken wasn't greasy. NEXTTIME back to Brodie's for this. NOT Mohegan Diner(see previously written reviews) read more

Sat and watched 2 family's eat and leave before I got my ONE pizza and Breadsticks. Won't be coming here again

The Detroit pizza was so dope! I substituted bacon instead of the little pepperonis! also tried the mini Cinnabon mini rolls and they are so good! Haven't have Pizza Hut in a minute so was glad to have it.. the delivery was actually mad fast and the delivery guy was very respectful and kind! Thanks guys love you! read more

Pizza Hut - a hand holding a slice of pizza - Pizza Near Me - Mohegan Lake, New York

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Service at this pizza hut went down the tube once cooperation took over. No one cares about having a local puzzahut. Plus they got rid of pizzahut delivery, they use outside delivery companies now. Been waiting an hour and a half. Horrible read more

I'll give it 5 stars as Pizza Hut needs to be appreciated for what it's worth. For people old enough to remember, BJs or costcos etc used to sell Pizza Hut and I would eat it while shopping at BJs way back in the day. The pizza has a unique taste and hasn't changed a bit This is not a traditional pizzeria, it's fast food pizza but there is a time and a place for both read more

Haven't been to this location in years and now I remember why. Placed an order, they charged my credit card, and then when I was just about to arrive they called me and told me they don't participate in the promotion I used! Let's see if I actually get a refund or I have to fight with my credit card company. Shady and unethical, don't go!!! read more

Delivery order. Was craving a Supreme Pizza - original crust, onions, peppers, sausage, pepperoni, mushrooms...almost the works...shame on me. Ordering online as a "guest" was a breeze. Took less than 2 minutes. Received an email saying delivery would be at 5:37 Got a confirmation call from the store saying delivery would be at 5:45 Pizza came at 5:55, and was warm, but not hot. It was, however, delicious and hit the spot. Total cost with tax and a 20% tip - $25 Would do it again if the craving hits... read more

It is what is but they do a good job and the food has seem well prepared. The sauce is better than I expected . read more

This place I will never go to again,!!!! They serve pizza that is not fully cooked. I showed the waitress that it was still doughy and she still didn't get her manager and I paid full price for my meal. What a shame I will never go there to eat ever again!!! Also 8 was trying to get the smaller appetite special and she said it's the kids menu even though it doesn't day that on their menu. What a waste of 11.59. read more

I ordered from Uber Eats and when my order came the blue cheese was missing so I called them. They said I need to speak to the manager who tried to convince me that the driver opened my food just to steal the blue cheese. He then told me to go f$@! Myself and call Uber Eats to deal with the issue. read more

I was thinking of pizza and that's when I remembered. Pizza Hut. My favorite. I went there and the employees were really nice the food was ready in 12 minutes but I didn't care. Really nice place. May not look like a fancy pizza restaurant from outside but inside there's a good smell of pizza and it's really big. Also the store has a bathroom so if you want to stop and use it then uhh yep. read more

I went in hoping to regain that excitement feeling I used to feel as a kid. It never returned, the pizza and wings were pretty much tasteless. It's clean but extremely quiet. Mid afternoon and basically just us there. I recommend that Pizza Hut just stick to Take out and reduce the size of this restaurant. Plus add some more sauce to the pizza to regain the wow effect it used to have. read more

Pizza Hut - I'm hoping this is amazing - Pizza Near Me - Mohegan Lake, New York

Wow Amazing grilled cheese Pizza and wings Oh sorry forgot to mentioned frozen yogurt in the same spot yes we took frozen yogurt home too Sorry domions you have nothing on Pizza hut Also let me acknowledge the manager and the staff Very professional and respectful Nice spot My wife and I went for carry out but will bring the kids for dining in Great staff beautiful restaurant Try it you won't be disappointed read more

Pizza Hut - Yummy - Pizza Near Me - Mohegan Lake, New York

This place is really close by. I haven't been there in a long time! I'll go there again someday. That is, if I'm in the mood for it read more

I called to ask about the triple treat box and I was called a bitch by the man on the phone. When I called back to speak to the manger he proceeded to curse me out and threaten to call the Yorktown police. This location then called me back several times and I had to block the caller. Awful experience!!!! read more

It's pretty hard to screw up Pizza at pizza hut but service was poor, waiter had no idea about menu and mist weird, pizza was salty!! When we got home from lunch it was a mad dash to bathrooms..ugh never again!!!! read more

Like others I have had the issue of the store refusing to honor coupons, and changing orders after accepting them. The pizza is poor quality with even worse customer service. There are plenty of real pizzerias in the area that offer a superior product that actually deserve your business. read more

With Moni (as we later learned, the owner of this Pizza Hut) serving us as dine-in customers, we luckily got service way beyond what you'll ever get from an entry level employee. Great food and service at a great price. We'll be back soon! read more

Loved it. Obv who ever has anything bad to say about this pizza hut never experienced the ones in the city. Deff the best hands down

They used to be so great. Lately, they've seriously gone down hill. My fiancé and I would eat here often & the food was always great. Recently, we haven't been receiving the correct order. Always extra sauce when we ask for little sauce. The entire pizza extra cheese when we only wanted half. Things like that, and it's so disappointing. I guess the people that answer the phone these days don't know how to relay orders? Or maybe the cooks can't read or just straight up don't care? I don't know if we'll be back for awhile. read more

I ordered a pizza from here for the first time and I found it to be truly satisfactory. The pizza was exactly as i had requested and was truly delicious to eat. Despite previous reviews this place is worth it. For years I was skeptical of Pizza Huts quality of their food but man my opinion has truly changed now that I've tried it so many years later. read more

I love love love Pizza Hut! This one is so clean and the manager is super friendly. And of course the food was yummy as always.

NEW BUSINESS: NEEDS TO WORK OUT KINKS. Service still needs help, but given time, they'll do just fine. On a recent weekday evening visit, the place was bustling, which is a good sign as people in the area are excited about this (and two other adjoining eateries) addition to the busy Route 6 corridor. Decor is great, but ambiance is noisy due to the height of the ceiling. There's a bit of a tight squeeze near the front door as people are both coming into the restaurant as well as paying on their way out. Staff is very friendly and willing to get your order going as soon as possible, but with the new kinks not having been worked out yet, you should allow the staff some time and yourself some patience. We ordered a pan pizza and two personal pizzas for the kids. The pan pizza was delivered immediately but this was due to a mix-up in staff communication. The kids' pizzas took almost thirty minutes to arrive. Both tasted great and we were all satisfied, however there is definitely something lacking in the flavor compared to the Pizza Hut in Pleasantville ... Pleasantville pans are maybe "greasier," thus making the pizzas more flavorful? Then again, they've been around for over thirty years. Give this location a chance and they'll be around for a long time. read more

Ordered the two pizzas for $6.99 deal from Pizza Hut 1751 east Main Street Mohegan lake, NY 10547 when I went to get my order my bill was $19.24 I asked the manager her name Sabrina why my price is more than the $6.99 deal where you can order any two pizzas any topping deal her response was she did not no and she could not give it to me for the deal advertised and she would not adjust the price. I will Never order or eat there again manager very rude and no type of managerial skills at all. They need to hire a person who can manage the store and have better customer service skills read more

They had me at FREE bread sticks. Seemed too good to be true so I called to confirm before ordering my delivery online. Annoying enough, pizza hut didn't send the coupon in my email asap so I called and they said to come in with it on my phone... I was going to get it delivered but whatever I'll drive the 5 mins for free cheese bread sticks! :D ONLY TO BE LET DOWN. the manager said I couldn't get the deal because I didn't order a large pizza (I ordered (2) orders of wings and a small pizza) UMMMMMM the point of me CALLING was to confirm 1. I WOULD HAVE ORDERED THE LARGE ! 2. I would have stayed in my house!! Then the manager tried telling me that its corporates fault for being misleading ....... Whatever. Really annoying and misleading. read more

Unfortunately this is a very disappointing Pizza Hut. I order two pizzas and two sets of wings. The pizzas were terrible, no taste and paper thin. I've never seen anything like it. The wings were bone dry, I mean literally dry, chewy and no sauce. Half of them were uncoated and you could see the chicken breading. I've been to other pizza huts and Domino's and this place is at the bottom of the list. They are also pricey and do not honor all coupons. I'd rather go to Domino's down route 6 for cheap fast pizza. read more

This location is super clean! Never waited longer than 10 minutes for our food drinks come fast also! Staff is super friendly! Not to mention only Pizza Hut around! Always going back!! read more

What a disappointment. It's the only Pizza Hut in the area and I'm not sure if its management but they skimp you on the pizza toppings. Every time I order pizza with chicken or any meat, they barely put any. Even ordered double chicken one time and it looked less than normal. Dominos is much better with their service. read more

I've been to this location twice. First time, 2 of my party had bad reactions to their meals. The second time, our party walked out before we even ordered. There was one other customer in the dining area, and we dat waiting for 10 minutes for someone to take our order. The menus we were given when seated were filthy. Super greasy with bits of food and sticky beverage stains inside and out. They were so grody, we hesitated to keep flipping through them. Seriously-- your menus are the first thing customers come into contact with once they sit. They shouldn't be grossed out by touching them! Not gonna trust your food prep standards. That, coupled with the long wait to have our orders taken, we decided to take as a sign. We grabbed our coats and got the heck out of there! read more

Can I give less than one Since the '70s been going to P.H. For both pizza and the salad bar alone...one or the other Now 1st of all, they discontinued all the good weekday takeout pizza deals at this location...ok...my family can go to dominoes just down the road and get great deals on their improved pizza which really is on par with p.h. ...so they lost my business for pizza for good at that location Went in alone and ordered salad bar as a meal....I don't pile it on because I can go up, get a fresh plate and get more...after 2 trips the waitress brings my bill and informs me it's only 2 trips to the salad bar...never had this happen and I also eat in the Pleasantville location..maybe it's a new thing chain wide read more

I came in for the lunch buffet. When I arrived there were 2 pizzas on the buffet which both looked like they had been there awhile so I opted for the salad bar first hoping new pizza would come out shortly. I had been there about 15 minutes..had my salad (definitely bad/old lettuce). A couple walked in, got seated, ordered an appetizer of cheese breadsticks and a pizza, were served both their breadsticks and pizza, ate it, paid their bill, and left. All the while a new pizza was NEVER put out on the buffet. If you are going to have a lunch buffet. Keep it fresh. So if you intend on going here for a quick lunch option at the buffet, you'll be better off just ordering a whole pizza of your choice. But I don't recommend going here at all. It's not THAT good and there are plenty of Pizza places where you can just walk in and get a slice quicker. Worst Pizza Hut experience I have ever had when going for a Buffet experience. read more

Amazing food and amazing service; servers Britney and Nicole are perfect and professional. Always quick and fun when I go there. Owners are very nice too read more

Employees were very nice when serving. Offered us the deals and discounts when asked. Busy when we visited but service of food was fast. Liked the food as well and yogurt next door, owned by same people, is great for desert! Will go back again! read more

WORST PIZZA HUT LOCATION!!! Ordered a Pizza online with a $10 deal for any pizza with any type of toppings and when I went to go pick up my order I found that half the toppings were not even on my pizza I asked them to fix it and they said they would charge me extra. I was very disappointed because there was no disclaimer stating that I would have to pay extra for toppings and I had to wait an extra 20 minutes even though I was in a rush. The people that worked there said that it was their boss' "RULE"??? Very dissatisfied and I will definitely never be back. When you create an order online they ask for a phone number if they were not able to add the toppings that I wanted they could've easily called me and asked to charge me extra or could have informed me rather than me arriving and having to wait another 20 minutes for them to fix the pizza. Even when I did receive my food it was not hot it was barely warm and the service here is so horrible. Won't be back Mr. Patel! (Boss/Owner) UPDATE: I contacted the owner himself and he seemed to care less and said he cannot give out toppings for free even though I clearly paid for my order, I contacted corporate and they will contact the franchise owner themselves. Mr. Patel (owner) hung up on me and said he clearly did not care if I contacted Pizza Hut Corporate. So sad. read more

This Pizza Hut must be the worst pizza place in this country. Manager/owner Moni believes customer is not worthy of voicing dissatisfaction. Don't think they will get your order right and he will argue with you all the way that you are wrong and he is right. My order was specifically 100 which 2 people confirmed but Moni wants me to accept order 106 even though I voiced to him my son has allergies. He is arrogant and dismissive and had to not only point out he is a manager but the owner. If you want to order fast food pizza for enjoyment choose any other spot but this one. This guy does not deserve any of your money or time. On top of it he threatened me that he would come to my house and look at the pizza and not take it back even though I was uncomfortable. I felt that he was a little abusive and so I said if you come you will be wasting your time. Just be warned this guy is a bully. Oh I ended up ordering Dominoes (much better service). read more