We stopped at the Pizza Hut in the Palmyra/Annville area because my boyfriend's son wanted it for his birthday dinner before we went bowling. When we arrived, there were no employees at the counter and only one other customer waiting. It felt very understaffed, and we were the only ones dining in. There's no table service anymore you order at the counter, and the food is brought out in to go boxes, though they did provide plates, utensils, and napkins so we could eat there. We ordered the heart shaped pizza, a large pepperoni pizza, and the bacon cheddar cheese sticks, plus six drinks. The employee helping us was incredibly kind and helpful she mentioned it was the first heart shaped pizza she had made and made sure we had plenty of plasticware and extra plates since we brought a birthday cake. Her customer service really stood out and made the experience better. The food itself was fresh and really good. Everything was hot, not overly greasy, and enjoyable. For around $50 total to feed six people, we felt the price was reasonable. That said, the restaurant had a very "ghost town" feel, and there was a noticeable smell of old fryer oil when we walked in. It's been years since I'd been to this location, and it definitely feels more like a takeout spot now than a traditional dine in Pizza Hut. Overall, while the atmosphere and lack of staff were a bit off putting, the friendly employee, fresh food, and reasonable pricing made it a decent experience. We'd probably go back for takeout. read more

Pizza Hut - Pizza Near Me - Palmyra, Pennsylvania

We ended up ordering while in the area. Food arrived hot and tasted so good. Ordered the bundle box deal to feed some hungry kids- and it did not disappoint. If I'm ever in the area again- I'd definitely order from here. read more

Pizza Hut - Pizza Near Me - Palmyra, Pennsylvania

Pizza Hut has been on a downward spiral in the last few years. Back when I was a kid, it was the place for birthday parties and large family gatherings, but in this new world of fast food culture and the like, it has become more of a relic of days gone by. The location in Palmyra, PA is my favorite place to reminisce about what life was like back when I was a kid. Today, you can still order the same great pan pizza but have it to go instead of eating inside the restaurant. My kids usually prefer Papa John's pizza over the Hut, but the last two visits to this place were both better in terms of taste and class. Service was top notch both times, and our hostess even gave us a discount for waiting a minute longer for our food. A sweet gesture on her part, and totally unexpected! I highly recommend taking a trip out here if you're feeling nostalgic and hungry for a personal pan pizza! read more

The pizza here is the freshest pizza my taste buds have been in connection with. I love this location.

I had one of the most unacceptable customer service experiences I've ever encountered at this location. Upon walking in, the manager--a middle-aged white male--offered no greeting or acknowledgment and displayed a cold, hostile demeanor. I ordered a large cheese pizza, a large pepperoni pizza, and a 2-liter soda. He charged me $48.21, without mentioning any of the clearly advertised deals ($9.99 for one large pizza, $19.99 for two). When I returned and calmly questioned the price, he told me, "You didn't ask for the deal, so I didn't give it to you," and refused to issue a refund. He would not provide his name and claimed corporate complaints wouldn't affect him because it's a franchise. He even threatened to call the police--despite me remaining composed--an intimidation tactic that felt racially charged. He also never gave me the soda I paid for. This is more than poor service--it's deceptive pricing, refusal to honor promotions, and behavior that borders on discrimination. This individual is misrepresenting the Pizza Hut brand and mistreating customers. I strongly urge corporate to investigate and take swift action. read more

I don't know who manages this restaurant, but they are rude AF. I got a survey asking what could be better there, so I gave my honest opinion: cheese should be a topping, not an upcharge. I received a very mean email from their manager, basically telling me I'm a cheap ass. I'm shooketh. lol. Well, this cheap ass will spend her money at an actual quality pizzeria. DO NOT GIVE THIS LOCATION YOUR MONEY. Ps. They have mice. read more

My family and I were in town for the weekend to spend time at Hershey Park and went to pizza hut for dinner and had a great time! If your ever in town head over to the Pizza Hut located at 101 N Londonderry Sq Palmyra, PA 17078. The general manager Joe was awesome and made our dinner experience a great one! read more

Thin tall woman Serving us my family we really enjoyed her she was very pleasant and nice and suggested we get the meal instead of the individual items she was very friendly and she was cleaning the whole time it look like she was working by her self I give this place five stars because it has cleanliness and friendliness probably one of the better pizza huts I've visited in a long time read more

The new manager went out of her way to make my eating experience a great one. The pizza was tops and the service was outatanding. They are now on the right track again. I will be eating here again. That is for sure. read more

There is a super annoying delivery car that has a super loud exhaust & POS car. Can't stand seeing it anymore and will no longer dine in at the restaurant because of the bad image the car gives this place. If the car wasnt so loud it would be okay. read more

Came for the buffet which is only 5.99 and comes with a salad but be warned, there is not much of a variety for those who are not meat eaters or pork eaters. My friends described the pizza as average nothing to write home about. We were disappointed that the salad wasn't part of the buffet, that would have been a great addition. I ordered the Asian wings and curly fries, both of which were ok. Overall no complaints. read more

Ordered pizza and my husband drove 15 minutes to pick it up. Pizza was supposed to be garlic Parmesan sauce. Pizza arrived home with no sauce or cheese, only toppings. Not sure how you mess up a pizza that badly. read more

I went to this pizza hut in Palmyra ,and there wasn't any hostess to be found. We waited around for over 15 minutes, and still no service. I shouted towards the kitchen and I received no response whatsoever. It was Halloween night so perhaps they were out trick or treating. If this Pizza Hut was closed maybe they should have locked the doors and went home for the evening. read more

If I can give this restaurant a 0 star rating I would. I ordered 2 pizza's last night spent $38 dollars plus delivery tip. The delivery person was very polite and showed up in a fast amount of time. But the person who made my pizza obviously did not try to make presentable food. There were gaping holes in the center of the pizza. I would save my hard earned money and go elsewhere! The store manager clearly didn't care when I called to complain. Not going to recommend this store to anyone! I just wish I could post a picture of the pitiful pizza that I received. All my Facebook friends were disgusted by its appearance. read more

Ready to leave, buffet was okay, never got a drink or salad. One person can't do this alone, if you want return business.