About a year ago, I discovered that this cafe had garlic knots baked with gobs of roasted garlic on it. My friend tried the garlic knots and loved it, too. The customer service was good as well with the associates being professional and friendly. However, all this has changed recently. Remembering that the garlic knots were really good, I revisited the cafe only to find that the garlic knots are now sub-par. So I decided to try the spinach bourekas out of curiosity and the cashier appeared angry in an indifferent way when he rang up my order without saying anything except for the price of it. His rude behavior was a huge turn off. No eye contact or acknowledgement and not even a mere thank you. Wish this cafe still has the awesome garlic knots they used to serve to the customers! The vodka pizza slice was not bad despite the poor customer service. Unless the customer service changes for the better, I would be hesitant to come back to try more of their food. read more

Food is great under new ownership. Service fast and professional. Ambiance not noisy upscale restaurant. read more

Pizza Palace Cafe - Ver yummy grandma slice - Pizza Near Me - Forest Hills, New York

We ordered pizza for delivery for a friend who only eats kosher. I have never been disappointed by their pizzas. They are perfectly serviceable. The delivery was on time. read more

New owner is a great guy, food and service are great. I wish them much Mazel and bracha read more

The food is wow - got the pizza and grilled fish. Seriously gishmak. Helpful thoughtful staff. Keep it up Eli!

Under new ownership, new owner was very nice. Great pizza & fries. Under hashgacha of Vaad HaRabbanim of Queens.

Nice selection, spacious, chill atmosphere. Decent workers. I've had better pizza but its great for the price. read more

Pizza Palace Cafe - French fry slice - Pizza Near Me - Forest Hills, New York

So today I ordered from pizza palace cafe. I usually love the place but don't like the prices since it's rlly pricey. One time my little brother had spoiled cheese in his pizza and i was about to give this place a bad review. But now, im putting this review because i ordered at 8 and this man was about to place my order for 4 regular slices. But then i asked how many slices it would be he said 15.60. I said no im not asking in total im asking for how much each slice and he kept telling me he wasn't gonna make it lower even though I NEVER SAID TO MAKE IT LOWER I ONLY ASKED HOW MUCH EACH SLICE. However, he kept telling me he has no time for jokes and then hung up on me. I kept calling him over and over and afterwards he picked up. I asked him did you place my order he said no. I'm like why he said I was asking too many questions I said I only asked how much a slice is he said 3.90 finally after hanging up on me twice he finally place my order. I don't like this new service read more

Simply terrible. I don't think this institution knows what a food thermometer is. Without fail, every single time my family and I have eaten at Pizza Palace Cafe, we've all gotten food poisoning. Their cold foods and fish are noticeably too warm, and their hot foods are never hot enough. This breeds bacteria while the food sits there. Not to mention that it's often also exposed to insects and anything else that is airborne. If you like coming down with the runs, severe stomach pain and an occasional fever, then this place is for you. However, If you're like me and have reasonable expectations that food you purchase from an eatery won't make you sick, I would highly recommend steering clear of this place. A 'palace' it is not. read more

Just close the doors already. Rude and arrogant ownership plus bland and greasy food. Why bother supporting this place? I have tried Pizza Palace Café several times over the last year and a couple weeks ago was the final straw. I'm not sure what's more annoying, Edik's nasty attitude and fake persona or the drain/fruit/horse flies (depending on the season) that are regularly flying around inside... and always free of charge. Not exactly the definition of Kosher, gentlemen. read more

Placed the following order to be delivered: Salmon Salad with Pita 4 Tuna Wraps 1 Cheese Pizza 6 Bagels with Walnut Raisin Cream Cheese 2 Slices Grandmother's Pizza What was received: Whitefish Salad with Pita 4 Tuna Wraps 1 BURNT Cheese Pizza 6 BURNT BAGELS with Walnut Raisin Cream Cheese 2 Slices Sicilian Pizza Called to let them know about the errors and they only wanted pictures of burnt bagels and argued that whitefish salad and salmon salad are so similar we do not know the difference. Bye Bye Bye! NEVER again! read more

UGH. I want to give this place a good review, I really do- but unfortunately I just can't because I keep on having bad experiences. Don't get me wrong, I'm still going to go because there aren't many good options near my workplace and I eat out every day, but it's still not a good choice. I had falafel once and found a long hair in my food. Then two days ago I ordered a garden salad from them on seamless. I got the salad without dressing. No problem, thought I would call get the dressing in no time since I'm a block away. But this encounter shocked me. I was transferred to a guy who told me get this: THEIR GARDEN SALAD COMES WITH NO DRESSING. What?!? Who are you kidding? Own up to it. You forgot the dressing. If it is true and the garden salad doesn't come with dressing then that is just plain wrong. At least pair it with some oil vinegar- just something!!!!! I was so upset by this I had to ask every one of my colleagues for some dressing. #annoyed and not worth $12 if the damn salad isn't going to come with dressing!! read more

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Long time customer of pizza palace . Today I came in with my children for slices. I asked them to not heat them hot as I don't want to burn the kids. Slices came lit scolding hot , cashier didn't listen to request. That's fine I order 2 more slices and asked them not to heat.I noticed my kids weren't eating the slices and took the two extra ones home . I proceeded to try them and they were inedible . I called the cafe back and the manager had terrible customer service and attitude . read more

Pizza Palace Cafe - a half eaten pizza on a paper plate - Pizza Near Me - Forest Hills, New York

The name as it stands ranks among what I would consider the least thought out and sparks very little interest in my opinion. It speaks of trying to be most everything to most everyone. Who us Vaad Harabonim? A pizza pie guy? Its his name above the word PIZZA on the delivery / takeout menu. Just a odd image to create in my mind considering the next set of words have to do with kosher chalav Israel something something. Looking out upon passersby when your eating, that's cool -- and somewhat normal giving the circumstances. Being looked upon while your eating by passersby, --- extremely uncool -- not to mention the walk by traffic volume is steady and continuous. Sit and eat inside and you'll be continuously gazed upon as well, little tint? Little awning? Yuck. So I stood outside and watched eaters inside like all the peepers walking this little shopping strip. I thoroughly enjoyed the three items off the Borekas menu, Turkish style. Wow, the freshness, the lightness, the overall flavor profile was as good as the neighborhoods where these dishes are typical. read more

Horrible attitude from cashier. They have an outdated menu up on display, and when ordering something that was only $21, the cashier said it's $27 and change... I thought maybe she made a mistake, but she then turns to the menu, says "the prices changed since then, you still want it?" with nasty tone as if she's tired of explaining something to me. She didn't explain why a digital display menu was out of date, no apology for basically falsely advertising prices and just had an over all attitude. But I wanted to give this place a try because luckily, service and food quality is different. Hopefully the food is better than the service. read more

too late。about 45min late、 and the person who is late want me to add tip to him......（I did not know that chose Custom means should give 10% or more tip. --No one tell me about this rule. ） I feel sorry that just give ¥1,but this not the reason for late. If he was not late and talk to me about this rule.....I will give him more！ read more

Pizza Palace Cafe - Pizza Near Me - Forest Hills, New York

Overall clean and fresh great selection. The pizza is good and the bagels are always fresh. read more

Far be it abnormal to find a Kosher restaurant in Forest Hills, however, what I did find strange is that this Kosher Pizza joint also has some really good sushi! Never in my life have I even thought about eating sushi at a pizza place. Pizza Palace, however, has changed my mind, at least for this place. They serve some really good pizza and their eggplant parm is downright tasty! They have some pretty creative sushi rolls. I went with the dragon roll and the spider roll. Both of which were very tasty. read more

Beware. As soon as they changed ownership the place has gone to shit. The new owner is disgustingly rude, which doesn't matter if the food is good, but I ended up actually having to go to the hospital because of their mushroom pizza. I ordered 1 mushroom slice for myself as well as 4 regular slices for my family. Thank god my kids and husband did not eat the mushroom slice. Because about an hour after I ate that slice, I started vomiting and having diarrhea and an anaphylaxis reaction up until I passed out and had to have emergency ambulance take me to the hospital. After hours of tests, X-rays, cat scans, and iv fluids the hospital confirmed it was food poisoning. The next day my husband called them to let them know that they should take a look at the mushrooms they use for the slice and basically to be careful with expired produce and it was not much of a surprise when the rude owner denied everything and just couldn't care less. Basically which led me to making this post and will DEFINITELY NEVER be ordering from them again. It's unfortunate that it's the only kosher pizza in the area but now I will be driving a little farther to get pizza so I can guarantee better service and fresher food that won't end up having me spend a night in the hospital. read more

I've been coming to this Pizza Palace Cafe for years. However, this morning I didn't like their service at all. I noticed now different people working here. Maybe under new management. Completely lacking the knowledge of customer service. A customer doesn't need to feel like he/she does a favor by coming here. Plus I noticed their price level doesn't much their quality. Waiting time today was way too long for just an egg and cheese. I waited 15 min, and normally the egg and cheese has to be around 5 min of wait. The crew don't have smiles in their faces. And no "Thank You" for a customer. Please do yourself a favor, just because this place have a "kosher" certificate doesn't mean that the place is good and clean. So don't waste your time and money! read more

Best pizza in queens guys you have to try this place, getting my late every morning too ,love this place

I always end up giving this place another chance since it's right up the block from me and the food is actually good. Customer service sucks. The main people in the front taking orders always look so grumpy/give you attitude. They got my order wrong twice but figured it gets busy, so I didn't dwell on it. But today I ordered two burrka's and one had a long black hair on it that looks liked it was baked in. This I can't just let go. Very upsetting. read more

DO NOT ORDER DELIVERY FROM THIS RESTAURANT. I ordered delivery from this restaurant at 8:40pm using seamless.com. At 9:10pm around the time the food was supposed to arrive, they called me to tell me that they were not going to deliver the food because I live too far away. Leaving aside the fact that I live less than 2 miles away, why did it take them 30 minutes to let me know that they weren't going to make my food? When I asked them that, they told me that they were busy. They promised to cancel the order and refund my money, but they didn't do that. I had to call seamless to get them to cancel the order and refund my money. They need to figure out how to accurately set their delivery range, notify customers in a timely manner, and follow through when they promise refunds. This is terrible customer service. read more

Was driving down 108th when their driver almost hit us. Went in to tell them acted like it was our fault. Shame on this pizza place to have careless drivers. read more

I've been their costumer for many years and dealt with some disappointments here and there but today was a deal breaker. I ordered food for my kids at 4pm to be delivered at 5. The food never came and at 6pm I find out it was never even made. When calling and speaking to "the manager" he said I will get a refund and didn't try to even solve my problem of having 4 hungry kids at he wh were eating for the pizza. He was very rude and abnoxious read more

They have a terrible ventilation system. I had one order of mushroom sushi. Next thing I know, I had diarrhea for three hours. Nothing good to say about this place. Eat sushi elsewhere. read more

I have been here before a few times. I really liked it. I came in yesterday for some late breakfast. Staff was beyond friendly. I got a regular bagel w cream cheese and lox. Was great, very fresh. I had their pizza the other day and bourekas. Tastes good as well, comes in different flavors mushroom, potatoe and spinach. They have good variety on the menu breakfast, pizza, sushi. Even freshly made smoothies. This place is kept very clean and usually pretty busy. I will admit it is pricey, but normal since it's kosher joint. I recommend for people in the neighborhood. read more

Delivery on Saturday night takes a while but not a big deal .... The pizza is pretty good and very saucy Delicious read more

Looking for a quick place for good bagels and omelets you are halfway there. Food was great, menu confusing for staff. We knew what we wanted, took a few tries to get it straight. Well worth the wait. Price was very reasonable, staff was friendly for the most part. Would recommend a try and you wont be disappointed. read more

Pizza Palace Cafe - Pizza Near Me - Forest Hills, New York

To ALL of my jewish friends from RP/FH community. If the place says KOSHER, it's doesn't automatially means that it is GOOD. Customer service in this place is pretty bad, in the words of the young folks which run this cafe -- it SUCKS! They don't pay any attention to the customers order. For example, the tall guy always tries to throw your bagel into the toaster even though I never request my bagels toasted. And if you mention it to him, he'll tell you that I asked for it... Never mind for asking for "little jelly" on your bagel, he doesn't care, you'll end up with jelly all over your shirt. Forget "light and sweet" coffee its never light or sweet with him. I could say that he is deaf, but he isn't. He just doesn't care about his customers. And why would he if the place is so popular with a"kosher" folks who don't care about good service as long as they see the word "kosher" on a wall. read more

Best glatt Koshor pizza in forest hills very good morning Belfast and sushi's best service to come over with family to enjoy good food..

Yummy pizza, very youthful staff. They make sushi, bourekas, wraps, salads and they are fast at what they do.

Despite ordering the same thing every time I go here, they leave my bread untoasted and I usually have a 50/50 chance of cheese being added to my order as requested. Food is ok, but they don't pay attention to what their customers ask for, even on a recurring and regular basis. read more

Great food. However, I wouldn't order anything to be delivered. Food always takes forever to get to you and when it arrives- pizza is cold. Best bet is to order and pick up. read more

the response by owner is absolute nonsense. i only eat kosher pizza, and this is the only one on the block, so i know for a fact i went into the right store. he urges me to go to 63-60, please, i already did, in fact i dare anyone to go in there and try the pizza. i dont care if this man succeeds or not, the bottom line is people eat there because of the location, not because the food is good. If you keep kosher and live nearby, you are stuck eating this pizza unless you are willing to drive to main street. shimons, benjys, labellas, pizza professor and even the worst kosher pizza, ( naomis) is still better than this place. ( if you dont believe me, please , please, PLEASE go in there and try it for yourself, i want more people going in there and tasting this so he gets the reviews he deserves) Again nothing against the owner, just because he makes bad pizza doesnt mean hes a bad person. im sure hes a really nice guy, he just lacks talent when it comes to making something as simple as pizza. read more

I will give you a zero stars. we order from this place at least twice a week and they decided to give us a broken box with our pizza inside and the second we take the box from the delivery driver it falls on the floor we call them back to get accommodated for our pie and they say they cant do anything about it. This place has horrible customer service ! read more

Awesome pizza! I like their variety of food. Don't really know about the hechser of the lettuce and veggies.....

Tiny place that's always full of screaming kids or screaming staff. Disorganized and waste of my lunch brake. Even when calling ahead of time to place a order for pick up you will still end up waiting 20 minutes, food is ok. read more

Great Kosher Pizza and Ministrone Soup. my kids and I eat there at least once a week read more

I must agree with Jimmy that this place is pretty straight forward, but I will say stick with the pizza because that's really what they're known for. We don't go there too often because there are better kosher pizza places in other parts of Queens that we can easily drive to, but when I've been, the pizza wasn't too bad but it was INCREDIBLY oily. That to me is a sign of lower quality cheese. If I'm starving and don't want to move the car, it's worth a slice, but otherwise I'd go to Benny's in Fresh Meadows. read more