Best customer service we have seen in years! Every encounter with every employee was over the top service! We had so many people cleaning our table and checking if we need anything! One employee stopped by our table and did magic tricks! Grandparents, this is try place to take your grandchildren! Get the senior price and kids price and unlimited food and drinks. I purchased arcade cards and they had a blast! The entire restaurant was clean! We'll be back! read more

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Always good, always fresh. Love their chicken and salads. Staff are friendly and welcoming. Nothing negative to say, something for everyone. We had a back room to ourselves which was quiet held our group perfectly. We are regulars. read more

MAtthew Reason, the man in charge of this place has an accountability problem. Your kids threw up after eating warm ranch? He will claim it's not their fault. He has no issues with serving people old food because someone in the back was too lazy. Robert Figueroa, some kind of magician, has no issues opening a gas powered torch right next to the buffet, leaving harsh fumes lingering around the food. He obviously doesn't know what he's doing. Paint is peeling everywhere, carpet has disgusting stains, plates and silverware have stains, chairs and tables are never fully clean, buffet is always empty and they're charging almost 20$ per person to eat. Kids over the age of 12 are full priced. CRAZY. read more

What happened to this place. I used to love coming here. The salad tasted right out of a bag, hot bar is lukewarm, chicken over fried and who serves fish in Wisconsin WITHOUT tartar sauce!!!! The service is good, but clearly management and ownership is cutting corners. Don't come hungry at 6:15 and expect to eat before 6:45. JS.... read more

We always stop at Pizza Ranch when traveling. This particular location is gross. We waited a good 2-3 minutes to be greeted. No one was at the register. He was very polite when he did finally arrive. He asked if we'd like a speciality pizza and he delivered. It was eerily empty except for another table. The food like pasta, potatoes, chicken, etc., looked like it had been sitting out for hours untouched. After tasting it, we realized that it had indeed been sitting untouched for hours. The restaurant looked and felt dirty. The windows were filthy, the flatware didn't look the cleanest, and the buffet area needed a good once over. Some of the seats were ripped and the woodwork had a lot of wear and tear. Usually Pizza Ranch locations take pride in their restaurant. This one didn't seem to do so. It would have been one star if not for the employee who was trying to do his best in a difficult situation. read more

The chicken and mashed potatoes are awesome. When ever I go there I always have that. I almost never have the pizza. Desserts are awesome and the ice cream is real. Not iced milk. Service is great. read more

Despite the previous harsh reviews, this place seemed great to me! This place has a good variety of pizzas that you can choose and if you don't see a pizza that catches your eye, you can place an order for free. There are lots of sides to choose from such as: mashed potatoes, gravy, stuffing, pasta, salad, and plenty of desserts. This place also has an arcade in the back so you can easily entertain kids while you eat. This place is clean, moderately priced and has great customer service. Great place to take a family. read more

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No buffet options, rude employees who don't actually work, messy tables and cold food.

I've been to this Pizza Ranch a number of times and I think this is my best experience yet! Their place is updated and looks very sharp inside. Their staff was on point today. They were fast and very pleasant. The food was especially delicious today! Came at about noon and was greeted with fresh chicken and all my favorite pizzas out hot. All the food was hot, fresh, and phenomenal. Very pleased with this visit to Pizza Ranch. I'll definitely be coming back soon! Thank you Sun Prairie Pizza Ranch. Just a tip - the cookie pie is over-cooked each time I come. Might be a preference, but everything else was great! read more

Don't go to this pizza ranch. I'm a huge fan of pizza ranch don't get me wrong. But this establishment needs a whole revamp. The employees seem uninterested in working, EVERY single table there was dirty, the floors were filthy, the pizza was lukewarm at best and not a single new pizza was brought out for the hour I was here. This is a shame to the pizza ranch name and I'm disappointed. Please change. read more

I was not impressed. To be "Pizza" Ranch, I enjoyed the chicken and veggies more. IF I happen to return, it will NOT be for pizza.

Horrible place, they are not fully staffed so the wait time to even get any food is long! The staff wipes the food on the floor! Salad bar empty, no chicken, would not recommend to even waste your money on this place! read more

They use to be pretty good The last few times I was there They went way down hill They use to have a great salad bar They use cheap salad mix now The pizza are over cooked and burnt.They place is not even that clean anymore They use to have great staff they are no longer there Pretty sad read more

Ill pass next time and so on. My daughter became ill after eating PR food. The games were fun and the staff was nice. The lights were bright as heck. PR is not for me, but if you like less than mediocre food at a budget price, go for it. read more

Took my family of 12 there for a graduation we got there at 6:30 and we were turned away. There was a lot more people. Just not good service they were so very rude. My family was very disappointed. read more

Best fried chicken around. Delicious!!! Today bring home the home meal. Have not tried their pizza yet.

Overpriced ($13 for dinner). Buffet is sad and minimal choices. Alot of the food tastes like it is from a can or from frozen bags. The booth table we sat at had torn upholstery and the napkin dispenser was empty. The bathroom didn't have soap or papertowels. The manager was yelling at staff for congregating by the kitchen doors telling them to, "shoo". Kids are at the buffet with zero supervision. This place is a grotesque nightmare. Never again. read more

Visited Pizza Ranch in Sun Prairie. We were greeted warmly by the cashier who was very pleasant. The chicken at Pizza Ranch is the best thing on the menu. The pizza isn't very good. The crust was over baked and the pizza had no flavor. If they want to secure more customers they should provide a few pizzas with gluten free crust. Small containers for marinara sauce should be provided near the bread sticks not just by the salad dressing. My spoon was dirty. We sat at a table for 4 but the table was small so we placed our dirty plates on an adjacent table so we had more room at our table to eat. A middle aged woman employee who was picking up used plates chided us for placing our dirty plates at the adjacent table and told us we need to keep them at our table. Oh, you aren't able to take one additional step to clear our dishes from the adjacent table?? Lazy much! Maybe you should be customer friendly and do your job! The restaurant was showing its age and needed updating. I'm not into the cowboy theme either. Will not return. read more

It was pretty quiet when I walked in to the restaurant. It stayed that way, which makes me sad. The food is AMAZING. The staff are really friendly ( no I don't work here ) and someone is always cleaning the salad and hot bar off. The Christmas music was on and I felt merrier when I listened to it after a bad day of work. Also, the staff will gladly make your favorite pizza to order for the pizza buffet. I don't know anyone else that does that for their customers! I cannot fathom why there is only three stars for this place, but they rock. Stop on in for amazing service and delicious food. read more

Pizza Ranch - New American Near Me - Sun Prairie, Wisconsin

The ACTUAL closing time is 7 PM. Tell me what in the H E double toothpick pizza place do you know that closes so damn EARLY??? Beginning on a Thursday night MOST pizza places are open until at LEAST 11 pm, at the VERY earliest closing at 10 pm. So in all actuality the closing time listed is INCORRECT. And EVEN on a Saturday they close at 8pm. Thursday is 7pm . Sad and pathetic for true pizza takeout orderers!!! read more

Food was all cold and very few pizzas on the buffet. Chicken was very greasy when I went there.

Desperately seeking a family friendly and moderately priced buffet in a clean and friendly environment? This Pizza Ranch is the ticket. This is part of a pizza and chicken chain. In Wisconsin, they have other locations in Wisconsin Dells, Baraboo, Manitowoc, and Waupun, at the least. For what they are, I think they do it very well and do not know another place like it here. A wide variety of pizzas, great fried chicken and a solid salad bar are the primary attractions and always well-stocked. Two soups, biscuits and gravy, wedge cut potatoes, vegetables, soft serve and dessert are also on the menu. They have a nice variety of fountain drinks and coffee. It is a pretty big place and I believe they can accommodate larger groups pretty well. They also have a couple of rooms they can quarter off if you need some separation from the main dining room. The motif is fun and kitschy country-western. I do not recall hearing any country-western music and if they were playing it, it was muted and not annoying. It is self serve but the courteous table attendants regularly check on you to clear plates and ask if you need anything. You can also request that they make a special pizza which they will bring to you and serve. Their fried chicken is awesome. Also, grab a mug of coffee with some soft serve ice cream. Delicious summertime treat! We have been there a number of times since it opened a couple years back. We have been there during busy times but it has never felt chaotic or that you were in the middle of a stampede. I typically avoid buffets and the mall during the holidays for that very reason. But somehow this Pizza Ranch seems to manage and keep things civilized. Perhaps it is our good Wisconsin manners. See you there! Yelp on. read more

Pizza Ranch - Cute decorations help keep things fun and light! - New American Near Me - Sun Prairie, Wisconsin

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We have been going to pizza ranch for over 8 years and have never been served like this. Upon entering the person up front had told us that we can only order 2 pizza it being the max. We usually go to pizza ranch in big parties so hearing this news was shocking. Had told us we would be called when our pizza was ready as it was being put up front. When we went to go check on it after being 15 mins we saw it being half gone. Being quite angry with half of the pizza being gone we requested having another one made. Nobody responded with a straight answer and telling us that we should've gotten here earlier. Would not recommend and would not come back ourselves. read more

Ive been going Pizza Ranches since 2000 when I lived in Sioux Falls/Iowa. Probably more than 400 visits total. Ive been to this one more than 50 times. Out of all the PR this one has an issue with keeping up with the buffet. Several times Ive been here in the middle of buffet time and there has been close to no pizza's and/or the chicken was completely out. Next time Ill take a photo and upload it. Standing around waiting for several minutes for then to appear 2 cheese sticks, garlic cheese, etc. That highlights another common issue here, lack of variety with Pizzas. Most people don't want to see 2 cheese sticks, 1 cheese pizza, 1 garlic cheese, 2 pepperoni and some bizarre customer request. It also takes them a while to get around and clean used tables up and wipe them down. We like to use a booth and several times I had to wipe it down myself. I just went past the dessert pizza bar and my hands were full so no pic but it was bare. My wife noted the same thing several minutes before I went passed it. So what will happen now is when it shows up people have been waiting so long it will all be gone again within minutes.....Update...And thats exactly what happened...waited 10-15mins with multiple trips to the dessert bar and I guess my timing was wrong, I turned up to find 2 empty pizza trays. I do love Pizza Ranch along with my kids, this one is just poorly run at times. read more

Went here on a Friday night at about 6:00 for my son's birthday dinner they gladly took are money but there was little to no food. Yes no food. There were no pizza out just a few cheese sticks.. chicken all gone and just about everything on that stand were chicken is was gone. You could see the crumbs of food that was there. Unacceptable. I asked for a manager and thus young guy cones out and had no comments accept he only has been a manager a month or so??? 30 mins to get chicken because you had like 50 people wanting chicken. Then 20 mins out comes 1 pizza. Yes 1 Terrible service. Also salad bar was also out of salad. Not happy at all read more

Don't work here. It's a ship show. Mz bubble butt is like a drill sergeant. Food quality gross.

One of my daughter's single requests for our weekend away was to eat at Pizza Ranch. I think the food is decent. And the garlic cheese pizza is our favorite. It wasn't out on this visit, so we had to request it. And it did take quite awhile.... but it was a busy Friday night. read more

I'm kind of addicted to this place. Love coming here to get my pizza fix in. Definitely recommend the buffalo chicken and the Mac and cheese pizza. And always get the cherry dessert pizza!! My fiancé really likes their fried chicken. Only wish is they would have toppings the kids could put on their soft serve icecream. read more

Pizza Ranch - Blueberry dessert pizza. Buffalo chicken pizza. Chicken bacon ranch pizza. - New American Near Me - Sun Prairie, Wisconsin

Meh. That word couldn't describe this place any more perfectly. Now first things first, it's a buffet. Second, it's a cheesy western-themed buffet that serves fried chicken and pizza. (???) It's almost like it's having an identity crisis or something. I don't really get it. But, regardless, it's a cheesy buffet and you have to know that going in. For me personally there are two key ingredients to a successful buffet that will make me want to return again and again (because who don't actually love a buffet, when it's done right?!). Fresh Food & Clean Restaurant Now the cleanliness of this joint wasn't horrible. I was there during the busy lunch hour and it's typical for a place to get a little disheveled mid-day. Whatever. Could it have used a few more bussers? Yes. Could it have used a fresh sweep? Yes. Was it gross? By no means. But the freshness. UGH. It just wasn't there. The products seems very processed, the salad bar was wilted, the fried chicken was stale. It was a bummer. The soup had that type of film over it when it hasn't been stirred or touched in a while. The pizza just doesn't seem like it's made with high quality ingredients. I was able to load up a pretty decent salad, but even the salad bar was lacking in terms of available toppings. Would I go back? Only if someone *really* wanted to go, and wanted me to go with them. I would give them another shot. But for now I am happy eating elsewhere. read more

Pizza meets fast food buffet. The staff was all right. The quality of the pizza and the ingredients are not very good. This is definitely a quantity over quality type of place. If you want to pig out on pizza, and drink buckets full of soda this is your place. There were several pizzas for us to choose from when we arrived. The selection changed a bit while we were there. I'd go for many other pizza places before this one. If your group can't agree on pizza toppings everyone in your group can get what they want this way. read more

Right after we arrived, so did 90 people on tour buses from UW Stout. The staff knew they were coming because the special dining room plus additional tables were marked off for them. However, knowing in advance didn't help the output of pizza. The Stout people descended upon the buffet like hordes of flies, and when they walked away there was nothing left. People were literally standing around the buffet table waiting for the next pizzas to come out. Unfortunately, as soon as more pizzas came out, the Stout people rudely budged their way in and took everything. At one point, I was standing there watching the pizza disappear in front of me as grabby hands were reaching all around frantically, and some twat from Stout yells in my ear "OMG I still haven't had like any pizza!" She said it repeatedly. So many times in fact, I thought about slapping her with an empty pizza pan. Shame on you UW Stout team of whatever sport you were representing, for your lowest common denominator behavior, and shame on you Pizza Ranch for not being adequately prepared, thus letting the rest of your customers have a miserable experience. read more

My thoughts on this was "...not horrible". Pizza Ranch works well when you have growing teens that you just need to fill up. Not recommended if you are a diet because the salad bar is pretty bleak, you won't be satisfied and definitely not get your money's worth. But if you need a good old fashioned carbo load, this is your place. Besides pizza, they also have fried chicken, corn, carrots, potato wedges and few other standards if you are like me and aren't a pizza fan. As the name implies, they also have a decent selection of pizza although don't expect Glass Nickel quality because you know they are in back churning it out as fast as they can. I didn't bother with the "dessert pizza" -- not worth the calories for me. I found the online menu a little confusing. Although it provided a buffet price, there was also a la carte pricing which made me wonder if those other food items were included in the buffet. Fortunately, they were and perhaps that pricing was for carry-out. Beverage was included in the buffet price. On a final note, what I thought was the most interesting part of the "experience" was when you ask them to make a custom pizza they bring it to you first, serve you and then (I assume) put any remainder on the buffet. Certainly, a clever way to ensure you get the freshest possible pizza. read more

Luckily they do not open even a minute before 11am. I had gotten there at 10:56 and was able to rethink my poor choice and leave before they opened. read more

I normally avoid pizza buffets (honestly, I avoid most buffets when I can) but we were here for my cousin's baby shower. We had private room for our large group, which was quite nice. The pizza buffet was stocked well and when someone in our large group requested a specific pizza (as 6 people wanted some of), it was brought in to us directly. The pizza was good, pretty ok for buffet faire. read more

Worst pizza today was taco that I had ordered because there was none on the pizza serving station. She brought it to the table and my husband told her it was burnt. She served it anyway because I asked her too. I thought how bad can it be burnt? It was horribly burnt. Then I went to the pizza station and two employees were talking and I said that taco pizza right there is burnt. They did pull it. I go to the ranch and have always loved their taco pizza but it was very very thin and hardly any meat or toppings! I will not be returning to this one. read more

It's not terrible, but it's pretty far from great. Hardly any toppings. Their blueberry dessert pizza was quite good tho. Best slice we had. We will not return. read more

I went on a Saturday for lunch several weeks after they opened. The parking lot was full which I took as a good sign, but popularity is not a sign of quality. When you arrive you don't actually get to see the buffet before you order as it is around the corner. I thought that it would be like a better Cicis pizza but it wasn't even that good. They only have 6 small pizzas on the buffet for a dining room that seats hundreds of people, but they are actually doing you a favor. The pizza itself is not very good, it tasted like food service pizza you might have gotten from a high school cafeteria. They add exotic toppings to make it a little more palatable but the crust cheese and sauce are so poor that it is a failed effort. The other aspects of the salad bar don't fare much better. The pictures of the salad bar show a hearty looking spring mix, but the reality was that the salad was shredded iceburg like you might put on a taco. This is not an exaggeration, that was the actual lettuce that was present. Even though the name of the place is pizza ranch there were a lot more non pizza items present like fried chicken etc. This place must bank of one time visits, because I can't see anyone going more than once. read more

This place is amazing. The only place I have found macaroni and cheese pizza that i like. We go here every time before we go to the movies

Sooo it's a trough, just trying to be honest. If you want to stuff your self and don't care about taste go for it. The pizzas were just ok, they supposedly have delivery and take out, I don't know why anyone would ever do this option because the only up side is that you can stuff your self till you burst ala Mr Creosote (just remember don't eat the mint) . The dessert pizzas and are OK but horribly sweet but I guess their playing to their crowd . My children love it so I will probably be dragged back their again. read more

Went in expecting too much. This place is like Pizza Hut. You can order from the menu or you can pay for pizza buffet. There isn't much of a choice of pizzas out but you can always request for a pizza and they will serve you the first slice when they finish making it, then they set it out for the rest of the customers to try. read more

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