Great experience from start to finish. Gary baby is knowledgeable, honest, and genuinely cares…read moreabout helping his customers. He quickly diagnosed my vacuum and had it running like new at a fair price--no upselling, no surprises. It's hard to find service like this anymore. Highly recommend this shop and Gary in particula

We have used YL Vacuum for years and they have successfully and expensively repaired all of our…read moreitems. However, we will not return because of a policy they have now implemented - requiring a payment of $100 to assess the item. It was paid, but we were quite surprised that although they could not repair the item, no refund (even half) was made or even offered. Beware - you may spend $100 to find out that nothing can be done to repair your appliance - unbelievable!

They fixed my Janome Air Pro, after a thread disaster of my…read moreOwn making! Highly recommend!

I've had my Dyson since 2021 and it recently started not working. My husband and I were so…read moredisappointed that we'd have to purchase another one because it's so expensive. We brought it here and they cleaned it and gave us a new filter. We have the animal hair vacuum and so it was just so clogged. They made it work like it was brand new! All for $190. Thank you!

DO NOT GO TO THIS BUSINESS!! I came to drop off my vacuum to get fixed and was told that the brush…read moremotor burnt out. The owner offered to sell me a used Dyson vacuum that was similar to mine for an an additional $150 and would give me credit for my vacuum he couldn't fix. I agreed and took the vacuum home. He sold me a broken vacuum! I went to return it and asked him to sell me a new vacuum for the $150 I paid and reminded him of the $89 credit he gave me and he had the audacity to ask me for an additional $20. At Walmart, the new vacuum he offered me retails at $159. I asked for my money back and he told me he would lose business if he did that. I will never come here again!!! DO NOT TRUST THIS MAN!

Came here to have my Miele vacuum fixed. Honest and thorough service at affordable pricing - so…read morerare these days! I will be coming here again and again

My refrigerator had been on the fritz for about a week. I tried to troubleshoot the best I could…read morebut no amount of cleaning the coils and resetting the fridge was fixing my issue (fridge was no longer keeping cool but freezer worked perfectly). I looked for help on Yelp and came across the numerous positive reviews for Marcello and figured I'd reach out to see if he could help get my issue fixed. I try to work with people who are a small business and thought Marcello sounded like a good gamble. I contacted Marcello in the late afternoon of Wednesday and he came later that same day to diagnose the problem. Showed up on time, figured out the issue, and told me he would order the part in the morning and come back the next day to fix it. Literally exactly what happened. No fluffs, no upselling, cleaned up after himself, was professional on the phone and in person, and just told me what to expect and that's how he delivered. Service call was $75 and it would be applied towards the repair. I knew that was fair based on cost of gas, travel time, his knowledge of appliance repair, and the time to diagnose and repair the problem. My parts cost was roughly $200 and since I paid in cash I received a little discount as well. I would absolutely recommend Marcello to my family, neighbors and friends. His contact info is saved into my phone now so I will for sure give him a call for any future appliance repairs. He's definitely 5 stars . Thank you Marcello!!

Marcello was quick to give me a quote and schedule the job for 1 hour after our call. He is clean,…read morethorough and polite. The job was quickly done and my washer no longer leaks. Thank you O.C.prime Appliance Repair!

They are very professional and very affordable. They have quality used appliances and the service…read moreis wonderful

Great prices and always there when you need him. Replaces and hauls away your old appliances for no…read moreextra cost. Pretty great deal!

!!! THESE PEOPLE ARE CROOKS!!! Long story short: Our dryer…read morestopped working so we gave them a call. They ended up sending a repairman to take a look and see what the problem was..he told us the circuit board would need to be replaced and that we should look online for one so they can come back and fix it..my father said we wouldn't need to since it was covered under our warranty... So later that night my father was in the middle of taking out the part but noticed the part looked a lot different from before and since the repairman was the only other person to touch the dryer, he realized he must've swapped it and left an older looking one in its place. So now we have to get a new dryer because having a different part voids the warranty..So don't even bother calling these guys, they'll just end up stealing from you like they did with us.

I purchased a washer and dryer. 2.5 months ago. They fixed 2 items within first month. Now that I…read morehave third problem I have called 6 times. They say they will come out and see it or pick it up to repair. I DO have 1year warranty I paid extra for, they still haven't made it or even bothered to call back to reschedule. I sat home 2x waiting for them and they never showed. I'm done with these people!!!

This business charged a visit fee that they said they would deduct from the repair cost. They…read moretotally blew me off, did not answer phones or return texts. They have an annoying AI voice answering system that is total voice jail. They should call their business OC Appliance Ghosts. I do not recommend this company at all unless you want to spend $80 for a diagnosis and then waste a week trying to contact them. They deserve zero stars but I have to give one to post my warning to others.

The business responded the same day we inquired about their services. He requested additional…read moreinformation about the problem or any error codes that may have appeared. A time and day was agreed upon, which was a Monday. The tech arrived a little early and started diagnostics right away. The issue was resolved same day preparedness and efficiency.

Great service and always friendly. They also show in a timely manner and text when they're on the…read moreway.

I've never left a bad Yelp review...until now. I've been a homeowner for 28 years, with many…read moreworkers in our home, including appliance repair companies. Alex (the owner) wanted to charge me over $2,000 for a standard job of clearing a refrigerator drain line. About every 18 months it is necessary to do. Every other appliance company over the years, just come in and take care of it and are gone in 15 minutes. D & V appliance repair said he wanted to do a comprehensive service without even looking at anything inside my refrigerator. I told him I called to have my drain line cleared, not a comprehensive service. He said he would not clear my drain line unless I did the $2,000 comprehensive service. He refused and charged me his $95 service fee. My 19 year old daughter's boyfriend was here when this happened, and said he could fix it. He did! It took a 19 year old college student less than a 1/2 hour to do what D & V Appliance wanted to charge me $2,000 for. DO NOT HIRE this fraudulent company who takes advantage of innocent people. I Wish I would have gone to Yelp and saw this companies low rating and reviews before hiring.