Plainridge Park Casino has been sliding down in quality for a while now. Winning at any gambling whether it's at the slots or the Trotting races is a rare achievement. The service is bad ( waitresses on the gambling floor are few). There's usually only one bartender on duty at the main bar and when she goes on break the bar is closed. The bar at the racetrack has an extremely limited choice of drinks/beer. The bet takers at the window don't pay much attention to what you're betting on because they are talking between themselves. Overall this is a second class operation. Save your money and go to Encore. read more

What a nice place, very colorful and quite exciting. The machines are awesome - and we came out of there last time with roughly 1,800 dollars, thanks to the Wheel Of Fortune machines. The gift shop is very pretty, and it's great to be able to breathe without consistent cigarette smoke. Not many good non-smoking casinos out there. We do love the self serve soda machines, and the friendly guards at the front. *Bathrooms are also very clean and we know I'm a stickler on clean bathrooms! :-P read more

This place for some reason never pays out. And yea hey maybe I'm just unlucky... I'll take that. I live a town over and have visited casinos like Mohegan and Foxwoods. At least I get to play a while. But again maybe my luck isn't with me. It's a game of odds and I know it's against me. But you'll never feel like it's more against you than here. Makes you wonder if the lottery commission is in their pocket. But... beyond my "bad" luck look at the elevator I rode in on... took the same one out and the same stains. 2.5 hours later. Obviously not taking the pandemic serious. I'd honestly never leave a review during covid that wasn't 5 stars or positive but via website you can't contact anyone. I will remove my review if I can talk to someone. read more

Plainridge Park Casino - Dripping with what and this is was 3 hrs after I entered same elevator no cleaning - Casinos Near Me - Plainville, Massachusetts

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The casino is still undergoing renovations. The food court only has Dunkin Donuts. There is a restaurant named Sportsbook where you can watch sports, eat and place bets. Slacks is open with a new menu. The rest of the of food court is blocked off including the seating area. The renovations for this area are not supposed to be done for at least 2 months. New machines have been added. A few more are in place but not connected. A new video blackjack machine and roulette has been added. They are near where sports betting can be done. The machines that had broken buttons and most have been fixed. read more

We absolutely hated this casino! As did the other couple we were here with! The machines do NOT pay at all. I don't come to her expecting to win big, I come expecting to be able to play for a while and have some fun... The machines just wipe you dry in a matter of minutes. Very boring games and you NEVER see any bonus rounds like you do at all the other Casinos. The only good thing about this place was the fact that they do not allow any smoking whatsoever!! At least you don't leave smelling like an ashtray! There are two main restaurants, Slack's Oyster House and Fluties Sports Pub. We planned on going to Slack's Oyster House and when we got over to it, they were closed. Why on earth is a restaurant inside the casino CLOSED??? Made no sense at all... Fluties ended up being descent... We actually tossed our player Club "Marquee Rewards"cards in the trash as we were leaving because we will never step foot in here again. read more

I have gone to many casinos in my day. I got a bonus play twice on a machine and I didn't even win 10 cents. Seriously?

Decent casino just a little small for what I'm used to. Unfortunately, they have to deal with Mohegan Sun Foxwoods and Encore. read more

Came here as a last minute "something to do" invite. Very easy to get to as it's right off the highway, I didn't take notice, but it didn't seem smoky like Tiverton, band was really good, set up great. Main bar/lounge was a little odd. Basically it was a bar Built-in the middle of slot tables.... Didn't really see anybody winning, But Hey, it was something to do! Would probably go again if invited, but wouldn't Go out of my way. read more

I was very surprised to find. I had absolutely no free slot play, and all of the money that I had on my card was gone. I haven't been to Plainridge and probably over a year and there is a reason for that. My friend and I have been going to the Oxford Casino up in Maine and they take care of the Casino when the machines need fixing they fix them. They don't have old machines with the screen embedded in the glass, so you can't even enjoy playing the fireball machines. And two of your ladies rooms have paper dispensers that not even working and I believe they were broken the last time we were there. Although you revamped it and put in that nice big huge, racing book and updated the chairs and everything in the food court you really haven't fixed some of the machines that need to be replaced. It also seemed like the percentage of win on some of the slot machine has been changed because usually I get a bonus on the slots. Only had one bonus game. I only went today as a few friends were going and I was curious about how the casino looked with the new race book. And when I got home, I checked the app to see what kind of credits I earned today. Really five cents I spent like $300 today and I made five cents. You might as well keep that because I doubt I will ever be going back. No free slot play!!! Oxford here I come!! read more

most of the machines were broken it was not a good place drinks were watered down also i was winning on a machine and it broke down and i was really told to bad read more

It's nice because no smoking and no free drinks keeping the normal rowdiness to a minimum. They have a nice variety of machines that are newer than Vegas, been going since their opening, however the payouts have diminished. It's clean and offers free soda and coffee. The staff always friendly, the food court I give 3 stars as well. Fluty's 777 is the best deal, especially using points. read more

Very poor payouts. Loud construction. Men's bathroom broken toilets for over a month. Odds of slots paying out mini 95%. They don't respond to any complaints. Free slot play very low. Casino cards don't work 80% of time, so one is unable to gain credits and Casino probably doesn't record money input. Casino since PENN has taken over is all about there profit. read more

Well, where do I start!? It's really become cliche to share a lousy review of this place, but it now appears that they have given up, literally waved the white flag, and said screw it! For context, my buddies and I (five total) go there once a year, today, the day before Thanksgiving. We go there knowing that we are ALL going to lose with their "virtual black jack," but it's once a year, and it's something different. We also know that the place is going to be empty, but we weren't expecting a Caesars Palace vibe, so be it. However, and management please read this, the service is at rock bottom!!! As I said, the place is empty, and the "servers/waitresses" actually have to ignore you in order to NOT serve you, whilst you give your money to their virtual machines. This is unacceptable, and the overall mood, vibe and attitude of everyone that works there is horrible! Management, this is a controllable and it's fixable, but I'm convinced that management doesn't care either. Maybe an investor will read this because I do have fun when I go there, but it's now an insult to my sensibilities, and as a result, Plainridge is dying a slow and painful death. read more

I am very upset by the situation which happened a lot times to me in Plainridge Park Casino , Seems it is not a Casino , just a mafia( I am talking about aggressive stuff) , they got mad at me when I decided to record the cheating of one of machines PANDA, I am going explain what exactly happened guys. So I hit the bonus and Pandas let me to choose bonus boxes and when choose the one which is Maxi or Jackpot(175$-1331$) it slips down to 25$ , So today I decided to record it because I knew it is going to do the same thing and it did!!! I called supervisor , thought she gonna help me since I have a proof of video record, you know what she said l?? She is like we cant do nothing, it is a touch screen problem, so basically it means they robbing us instead of fixing touch screen to stop stealing our money from pocket And most funny part they called security guard on me to make sure that I delete the video tape but that is not going to happened!!! I am going talk to my lawyer tomorrow morning! Thank you guys and please be careful and do not let them steal stupidly from you read more

The customer service at this casino is nonexistent. Recently, I misplaced my credit card, and the last place I used it was at PPC. I called and left four messages, asking if they could let me know one way or the other whether or not they had it in lost and found. It wasn't being used, so I knew it had to be somewhere safe. No response to voice messages. Tried email. No response. Finally drove down there (45 minutes each way.) Nice guy up front confirmed in five minutes they didn't have it. Found it elsewhere later in the day, but not after a very frustrating five-day lack of communication from PPC. We've started spending the extra time driving to Tiverton. Better, newer machines, NO BACKGROUND CONSTRUCTION BANGING that sounds like gunfire and a friendlier vibe. read more

Slots are totally rigged. I play many casinos and this is rigged. Hit top bonuses over 300 times and got nada. Hit with 5 dollars forty bonus games, could not even get 100 dollars out of it. This was a common experience, hitting huge bonuses and getting nothing. Played one machine, put in 1000 dollars with out getting one decent hit, not even 20 or 30 dollars. I wont be back, that's for sure. read more

I'm a avid casino player, I have never in my life played $1000 and not got a bonus or won anything!!! Something is not right the percentage 97-3 they win 97% you win 3% if ya lucky enough. it's rigged the machines glitch , if you want to win big go to twin river known as ballys thay are fair and honest casino and stay far from Foxwoods but you still win more at Foxwoods then plain ridge!!!! DONT GO -YOU WILL LOSE BIG!!!! read more

It's all about the rush ,I love to gamble, Some may even call me a gambling dege. Have you ever played a game that was rigged. You're guaranteed to lose But decide to go in anyhow. That's plain ridge park casino. Don't let the lights draw you in. the guy who's working the door, Who used a whole cup of bacon grease When he did his hair. That should be a huge red flag of just how Slimy The plain ridge park casino is. If That's not enough You should question why their wait staff All get the senior citizen's discount at Spaggs. All I'm saying I love to gamble and it's just way too much of a gamble to go to plan ridge park casino. I would highly recommend Encore Or twin river It's a waste of time and money going to plane Ridge park casino . I guess the mafia Explains the kid with bacon grease hair read more

4 stars for a non smoking casino, that is clean, with decent food. The only drawback is that slot machines didn't win for us. When we go to other casinos, we usually win something. read more

Plainridge Park Casino - Burger at Fluties - Casinos Near Me - Plainville, Massachusetts

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We wanted to go out with our child to eat at a restaurant. We we're not there to gamble. They are advertising as a restaurant. There shouldn't be any restrictions under under age 21 to eat with your family. Very rude staff as well. I would never go there to eat or for anything else. This is one on the Mass holes not to come to. I would have given zero stars if I could. read more

I usually play once a week, Roulette mostly and have done well overall. I Hit and Run and lose and run. the slots are not friendly and I stay away from them. Clean casino not a smoking beer bar stench read more

Very poor experience as first time guest. Bartenders were pretty rude and arrogant. Ordered an old fashion and politely asked for it to be remade as it was full of soda water. They then charged me for a double, a manager corrected the error, then 20 mins later the bartender refused to make me a 2nd drink. As someone who's been to Vegas several times and lives in downtown Boston, don't waste your time here. Pass. :/ read more

Small, Not Bad I know a lot of people that don't like this place. It's small and you can't smoke indoors. These factors are a couple of reasons why I actually didn't mind the place. It's filled with new space aged slot machines that at the very least kept me entertained for a while. There is one issue, the place is a bit dry. It has a couple of restaurant options but they have a bit of a cold feeling. I guess they have love music some nights, but not the night we went. Overall: Cool slot machines, but small and bit cold feeling. Free soft drink bar. Bartenders at the steakhouse treated us very well, food was nothing special. Not great, but not awful. Not rushing back. Thanks read more

Make sure u EAT BEFORE U GO...and I agree with another reviewer that stated half the machines were out of order! Food court is horrendous ..you would get a better slice of pizza at Cumberland farms. Fluties Sports pub was the worst food we have ever had ...and it took about an hr and a half for a rueben sandwich and a burger..WORST ONION RINGS ON THE PLANET and WINGS ..someone needs to take those off the menu ..DONT ORDER A DRINK! Mom ordered a grey goose Black Russian and there was a 1/2 teaspoon of liquor in it! we were told it is a measured pour.....there were no servers and about 10 managers who seem to be doing nothing but standing around! We were told to try again in a month..no thanks! read more

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Enjoy the racing and simulcast wagering. I have always found the staff to be helpful and polite. Now, on the negative side, why were no fewer than 21 slot machines not working? As a matter of fact, several of them have not worked since before Christmas. There are a relatively small number to start with, and this makes finding a machine when it's busy nearly impossible. I enjoy the NO SMOKING policy, but since I bet the races, my wife hates to go with me as she enjoys the slots and isn't into racing. read more

Really like this place and major major props for being non smoking. Machines can be tight but I have won about 6 jackpots so I really do think they're fair. 5 stars. Main thing is I can enjoy some slots without getting lung cancer. read more

I went here on New Years Eve 2016 going into 2017 with my parents and two friends of the family. The machines were NOTHING like I had seen in other casinos. They didn't have all the popular ones. It was all one floor and not really a lot to do. Everyone ended up losing until we tried one popular machine they actually did have, a Wonder Woman one, and won a few hundred on it. There is so much land there, I would suggest building on. Making it two floors or three, more machines, more games to play. It's about an hour and a half away from where we live in Mass, so we probably will never go back there again. It won't be worth the drive. read more

First visit, Saturday morning. Not too busy. Close parking spot on 2nd floor. Easy walk to the casino floor. I saw a counter with a soda dispenser and coffee pots, but I also saw servers delivering drinks. We set up a member's card and walked around to see the food court and restaurants. Except for a coffee shop, Bean, other places open at 11. Didn't use the bathrooms, but there were plenty of bathrooms along the outside walls. No live table games, a few video table games, video roulette, and a bar. Rest were standard slot machines of all denominations. Noticed that the chairs were not connected to the slot machines like other casinos, which was okay, but I imagine messy when people push them around. Didn't see anyone winning. We left after 1.5 hours, as it was a bit boring. This coming from people who lived in New Jersey and visited Atlantic City every other month for long weekends. Place was okay, but not a destination casino like Mohegan or Foxwoods. Would not take out of towers there. Not much different than Twin Rivers. Plainridge's two main restaurants look good and maybe we will try in the future. read more

what a poor, pathetic, sad place to call a casino. i would give it negative stars if i could. i have been an elite card holder for over 2 years now and noticed comps and free slot play have gone down the toilet. i have lost thousands of dollars and my host tells me that i am overcomped! wow! i received a 100$ food comp on a wednesday and only used 50$ and told my host to put the other 50$ back in my kitty. so 3 days goes by and i asked for the other 50$ she tells me no that i am overcomped now. are you kidding me? now my free slot play is totally messed up. i was only getting 5$ and 10$ free play play the last 3 months. i was told it is on a 3 month loop and should see it go up. it did for 1 month then on dec 2nd i received an update on my penn play app, management took all my free slot play earned for the rest of dec. 2024 & jan. 2025. they left me with nothing, even though i am an elite card holder and lost thousands and thousands of dollars and left me with crappy 10$-15$ dining rewards and a crappy party invite which i was told was already filled. this is the way you treat your customers. i will never be coming back to this dump of a place. do not waste your time, energy and money at this joke of a place. go elsewhere like a really casino - mohegan sun, foxwoods, encore. at least at those casinsos you will receive totally better comps and treat you like a winner and not like a loser this money sucking pit. i still get free comp rooms at encore and i have not play there over a year now. i thought the goal was to make your customer hasppy so they will come back and spend money. definitely not at this place. management does whatever they want and changes the rules in their favor daily. my choice reward program before this penn play reward program was so much better. on top of all this mess the drink prices are a joke as well. i ordered a draft beer from sportsbook restaurant and was charged 10$. what 10$ for a draft beer. my wife ordered tito's and orange juice and was only charged 9$. a mixed drink is cheaper than a draft beer. wow!!!!!! please do not give them your business. you will lose. the slots at plainridge are tighter than the nuts on a switch engine. read more

Didn't win but that's not a condition for a rating. It's dirty, place is packed, restrooms are small, a lot of broken machines, compounded by the problem they don't enforce etiquette ( people hold machines in a plethora of ways. read more

Spent a couple hundred asked if they serve drinks while playing, they said yes they will get someone, long story short 2 hours go bye still no drink Still here, lost another 100 still no drink read more

A $10 bill stuck in the slots machine. I've waiting for a half hour AFTER someone told me someone would be with me shortly. I want my $10.00 back and I'm out of here. read more

This place is OK. No real complaints. No table games but video blackjack - 5$ or 10$ mimimum. I used to hang out at the racetrack side - occasionally will throw 20$ in a machine. I made a Gerard Phelan reference to a server at Flutie's Pub but she didnt get it. Parking is ample and free. Unlike that nightmare up in Everett. read more

I am a frequent player at plain ridge casino and can honestly say I have hit every major bonus in the place and lost. Understanding slots are random, and luck plays a roll in all gambling, this place is rigged. I hit maximum amounts, with major and I mean major bonuses, and received zero, can you imagine zero, 99% of the time. I have not won at this casino in two years, which is absolutely impossible according to any odds. I approached management, saying the machines are definitely malfunctioning, and they said it was controlled by another company Who sets the machines so they have no control. I will not be going back to this casino in the future that's for sure. read more

It's much smaller than other local casinos in CT and RI, but they made great use of the space and I found it to be pretty spacious, modern, and clean/ smoke free. The staff were very accessible, knowledgeable, and friendly. they also have an abundance of waitstaff working each section. My only complaint was that they didn't really have a variety of gaming. every game was more or less the same with slightly different graphics. Overall I had a good experience and will likely visit again. read more

Went for a fundraiser comedy show. The show wasn't great but the location was good. Drinks were very high priced and inconsistent in both pour and in cup sizes. The casino floor seemed confused I do not think I would return unless for another charity event. read more

Have been frequent visitor since Plainridge opened. Spotless, great staff, safe environment, easy parking, nice clientele. I don't expect to win at a casino and I am often pleasantly surprised. Looking forward to their re- opening I hope the staff is ok. , read more

I like this casino. I think the food is decent and the service is good. I love the live entertainment and everyone I have met on the staff Is super great . Bartenders (ecspecially Julie) are Wonderful to deal with. I have won money too !! It's a nice little place read more

I do frequent this place often. Usually it's just average, quenches the thirst, then move on. This visit, on Dec.1 was probably the worst exhibit of customer service and absolute rudeness by an employee. On a night where there is maybe 15 people in the casino, the bartender was rude, ignored customers, would rather talk with friends than make money and serve the guests. Absolutely turned off. Worst service and a ridiculous way to conduct business with many other casino/slot parlor options. And a bunch of incredible BUTTHOLES. Watching this 'security' team work is laughable, considering all the underhanded and backdoor actions you see at Encore. Stop being a bunch of dicks over nothing. Stop being the training spot for douchebags trying to ruin people's good time. It's a damn casino. read more

A small, local casino located very close to Gillette Stadium and the Pat's. All video. No table games with real dealers. Flutie's is a decent joint to grab a bite. Plainridge is primarily a horse track...but I know nothing about that aspect. read more