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    Plan B Customs

    5.0 (8 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Plan B Customs

    Home theater calibration

    Home theater design

    TV mounting

    Security system installation

    Security system repair

    Plan B Customs Photos

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    Recommended Reviews - Plan B Customs

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    Photo of Alex C.
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    8 months ago

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    1 year ago

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    5 years ago

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    Photo of Sean H.
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    6 years ago

    These guys are total pros, organized, very fair and great follow up. Highly recommend them.

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    5 years ago

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    8 years ago

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    17 years ago

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    Photo of James L.
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    11 years ago

    did a nice install of 6 camera syst i liked the way all cables were routed unseen outside

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    Destination Hifi

    Destination Hifi

    (9 reviews)

    North Hollywood

    This is another follow-up review on both the Legacy Focus SE speakers that I have had for about a…read morehear now, but also how outstanding James has been on being helpful on a few technical questions that have come along since my purchase in Oct, 2019. First, the speakers. They are awesome; like no other, with an amazing soundstage. I just marvel at the stage where the music I enjoy is coming from the center filling the "stage" on each side (Yello anyone?). I have had new listeners compliment me on how great my center channel is (Legacy Marquis XD), and after they have listened for awhile and complimented me again on the great center side, I love telling them that it is not playing- that is the amazing sound stage of the Focus SEs. You have to listen to the Focus towers (mine are the SEs) to get it. If you decide you love them, then make sure James sets them up for the maximum sound stage benefit. And also be sure and get the optional additional feet as they made a big difference- and the cost was so small I forgot how much. Plus, I almost forgot the CODA electronics which are amazing and well worth it- and substantially less than many "names" you see in the high end stereo mags. Then I want to say just how helpful James is with follow-up questions after the initial installation, which he did. I have reached out to him three times, twice due to Cox Cable gear that was performing poorly and he gave me an approach to improve it. Then when I had to move my gear for repositioning, I forgot to measure the locations, separation, and angle. He knew immediately and guided me through it as I wanted to restore what he did. Want to dazzle your friends? After you get a pair of Legacy tower speakers, model will not matter and only get better up the price curve, don't tell them that your center is off. Great fun to see the expression on their faces. Then sit back and just love live music.

    I drove to their address and it was closed, called to say I was here and no phone response. Mid day…read moremid week. Drove there based on reviews I saw on Yelp.

    Magnolia Design Center - Smart Home

    Magnolia Design Center

    (6 reviews)

    Absolute worst customer service. Great when buying a TV, not so much when providing help when…read morethere are warranty issues after the fact. Bought a TV with home install which now needs service and is still under warranty. Come to find out , Magnolia has pawned off tech services to the shittiest (there's no better word) support company. So much for the service motto- "promise to deliver an exceptional level of customer service from consultation to installation and beyond". In light of my current experience of the "beyond" this is just a flat out lie to gain your trust and spend your hard earned money with magnolia Best Buy. DON'T DO IT unless you love dealing with frustration, time wasting , don't give a "f**k" attitude from their 3rd party service vendors. It's been 2 weeks from my initial call to an actual scheduled appointment (8a-12p) where, not surprisingly, the vendor has yet to show up. And of course, not even a courtesy phone call about being late. What a fn joke! Go to Costco, Sam's Club , or Amazon. You will be better off!!!!

    What they dont tell you is if you buy your TV from Magnolia, you are stuck with them, and not…read moreBestbuy; they are completely separate stores. This means, if you need customer service, you call a number that closes at 4:30pm PST Monday-Friday. You also pay the same price for a 5 year warranty but get 4 years instead since you're going through Magnolia. Do yourself a favor, and buy it from the Bestbuy side of the store.

    Plan B Customs - hometheatreinstallation - Updated May 2026

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