I've recently moved into the area from New York and visited the store with my friend since we were…read moreexploring my new neighborhood. I've always loved Aesop products and love to visit their store but never purchased anything (until this visit). I would say a lot had to do with the genuine encounter with the sales rep, Astrid who was very knowledgeable and intentional with the products they recommended. They were very attentive with what scents I was into and what would complement my style. The whole experience was so lighthearted but also very informative, Astrid knew what they were talking about when it comes to scents and even aesthetics. I barely write reviews so this means something to me, the vibes were *chefs kiss* thanks Astrid!! I can't stop thinking about this hand soap that sits on my kitchen counter, the texture, the scent the feeling it leaves on my hands.

I was visiting my best friend who just moved back to Cali from New York, and since she lives about…read moreten minutes from Abbott Kinney, we wandered through a few fragrance shops. I'd already bought some samples at another store, but the service there was pretty hands‑off. As we walked by, something about the aesthetic caught my eye, but it was the inviting scent -- the kind that makes you want to linger -- that pulled me right through the door. I complimented the representative, Astrid, on how incredible everything felt the moment we stepped inside, and he immediately brought over a candle for me to try. From that moment on, he stayed with us and walked us through candles, hand soaps, hand creams, and fragrances with this calm, attentive energy that made the whole experience feel unhurried. One of my favorite parts was the hand‑washing station right in the middle of the store. I didn't even realize it was functional until my friend started washing her hands mid‑conversation. Astrid invited her to try the Reverence Aromatique Hand Wash, and as he was describing the texture, the exfoliation, the creaminess -- I couldn't help but join in and see for myself. The scent, the hand feel, the way it exfoliated without drying my skin at all -- it was divine. He followed it with the Eleos Aromatique Hand Balm, which complemented the soap so well it felt like the two were meant to go together. At one point he even joked about the working shower they have in the back stocked with product, which made us laugh. With my background in sales, I can tell you he's genuinely talented -- personable, kind, knowledgeable, and somehow persuasive in the most subtle way. I didn't feel pushed at all, but I absolutely felt sold. I was genuinely compelled to buy some of the products based on the interaction with him alone. I bought the hand balm he recommended and have been using it nonstop, while my friend grabbed the Reverence hand soap. But I can't stop thinking about that hand soap -- I took a picture of it so I'd remember exactly which one I'm coming back for. I also felt genuinely seen by Astrid -- like every curiosity had space and every question was met with intention. Meanwhile, Le Labo down the street was overwhelming: so many scents, little to no input, just "what did you like?" No journey through the notes, no sensory experience, nothing immersive. After that, the difference was night and day. Aesop actually feels like they care about the experience -- and having someone like Astrid on the floor proves it. Honestly, after reading some of the existing reviews, I realize my experience at Aesop was completely unlike the negative ones -- I went in expecting nothing, and they exceeded everything, enough that I had to sit down and write a review.

March 11, 2026 | Marina del Rey | I love this Sephora location! I've been shopping here for years!…read moreThere's plenty of parking, shared with other nearby shops and restaurants, it's always neat and tidy inside, and customer service is incredibly friendly from the moment you step in, throughout & as you're leaving! Even better, it's near my favorite Ralph's that I like to shop at for groceries! The area is a one stop shop!

Great Sephora location!!…read more Parking is free and usually available, but the Waterside MDR can get pretty full during peak hours and in those cases parking can be rough. When no parking in lot, makes it really tough since no close street parking nor other lots. Always greeted warmly by front entrance greeter and asked if we need a basket. Overall staff are usually friendly and very helpful. Mostly good selection and stock is kept up pretty well.

I am a big fan of Le Labo and discovered it in NYC around 2018 when Santal 33 was the rage. Now I…read moreprefer the orange blossom scent since everyone started wearing Santal 33. My tastes have changed over the years and steered away from woodsy scents. I still love the mandarin and hinoke shower gel I use every day. This store is larger than most and has a Photo Booth and cool pix on the outside.

If you love fragrance, you'll love Le Labo. I smelled a great perfume on someone yesterday and went…read moreinto the Venice store today. I love the Rose 31 and have been using it for years. Today I was able to buy a small sample bottle of #13 (samples are $7, small bottles are $110) which is the new fragrance that I'm obsessed with. I also love the body lotions. The only downside that I've experienced here is that one time I got a gift of a body lotion in a fragrance that I didn't like and I was not able to return or exchange it. If I buy gifts from the le Labo store, I always make sure to ask the recipients what fragrance number they use as I don't want them to have the same experience that I did. You can also buy the Le Labo fragrances at Nordstrom and it's an easy return if it's not right. Sales staff is very knowledgable and I can't wait to start trying my new #13!

Albion Gardens was one of the most relaxing spa experiences I've ever had. I arrived a little…read morehungry, so I grabbed a spicy tuna onigiri and a strawberry matcha from the café before my appointment--both were delicious. My skincare specialist was incredible. The facial was so relaxing that I actually fell asleep twice! Her touch was unbelievably gentle, and she worked the products into my skin so effortlessly that the entire experience felt like a face massage. I left feeling refreshed, pampered, and with a few skincare products to take home. Honestly, I'd stop by again just for the café alone, but the spa experience made it even more special. I can't recommend Albion Gardens enough.

Came here for a pop-up with kintsugi! It's a beautiful space and everyone here was lovely…read more The workshop included onigiri and a drink from the cafe menu. The tuna onigiri was alright, but the chicken one was addicting. So much more flavorful. I also tried the cream soda in the strawberry flavor and it was AMAZING on a hot day of walking around. I was probably annoying everyone in the workshop by sipping on it every few seconds. We previewed some of the skincare and makeup there. I definitely want to try a a facial here sometime!

Great place! Great location! Technician Chandler rocks!…read more This is the place. No drama waxing!!

I called to notify this Location that I was running 12 minutes behind and they said it's fine to…read morecome on in. I drove 25 minutes for them to then call me when I was two minutes away, saying they can only spray half of my body. Not a good feeling, especially after my last experience. My neck turned out splotchy right before a trip and they were unable to fit me back in to fix it. I don't recommend this place.

Briana is their newest addition to the store and she brings a new perspective to the store and…read morebeing the youngest (Gen Z) I love to know what products are worth trying. That generation is always in the know of EVERYTHING. This place has so many new products that it's hard to keep up and when I walk in they all look the same that I find myself walking in circles. She was so sweet in walking with me through the aisles and giving me all the info she had on every new product. That was so unexpected and appreciated! I've been here many many times and outside Lily, no one else has been very helpful until now. I bought everything she suggested because she simply sold me on them. It's nice to go to the same location knowing someone will take the time to help out.

I absolutely love this new location Very spacious…read more They have parking in the back of the building I think the front door is closed and you enter from the back Everyone is very helpful in the store. Check it out!

I had such a great experience at Things We Do! I went in for a treatment with Izzy, and she is…read moretruly the best. She's always so sweet, gentle, and makes you feel completely comfortable from start to finish. You can tell she really cares about her clients and takes her time to make sure everything is perfect. I always leave feeling refreshed and taken care of. Highly recommend seeing Izzy--you won't be disappointed!

I came in today as a new client for my first time getting PRFM and microneedling, so I was super…read morenervous. Isabel immediately put me at ease. She offered fidget toys to help with my nerves and walked me through every step of the process. She also gave a really thorough consultation and helped me explore my options. I'm super swollen right now, but already looking forward to seeing the results! Vanessa checked me out at the counter and was so friendly and helpful too. Thank you both!

A worker there, I think her name was Cat, helped me get a shade match, she helped so much, and put…read morea lot of effort into finding the best match for me, she didn't rush or give me something I didn't match perfectly, she probably looked at around 6-10 different shades before finding the right one. I was a confused on what to get, and she was so nice and really helped me.

This one seemed smaller than the other locations but I could be wrong. It's along the main drag of…read morethird street promenade. Not the same as it used to be. This place is pretty run down now and empty. Loads of empty spaces. Anyways, I stopped by to see if they had what I was looking for. There was a good amount of people working when I walked in and had to flag someone down to ask for help. If you haven't been inside a Sephora or heard of one you must be living under a rock. A Mecca for pretty much all things beauty. I needed some bodywash and lotion but couldn't find where the products were placed. Walked around a bit and finally had to ask someone where they were. I don't know if she was new but she too didn't know where it was located. We both walked around for a bit until she asked someone else where it could have been. Found it but they only had a small selections on what was there. It's a great concept of having pretty much everything in one place but sucks that what you want they didn't have...lol... But whatever else they had. If you want perfume, makeup, hair products, shampoos and so on. It's a one stop shop here. Plenty of things to check out and they have samples you can try.

This is the newest location in Venice and they opened in February. Sophie is so helpful and she…read moreknows everything about this great line of skin products. They have a newly launched holiday collection that includes products from all categories.

From the owner: Since 2004, MALIN+GOETZ has been guided by the philosophy of less, but better. Our…read moreexpertly-designed skincare, fragrances + candles are made with the highest quality ingredients and are created to fit into your life from day to night. Our cruelty-free products are made to be gentle, effective + efficient for all genders + skin types, even the most sensitive.