This gym and staff are amazing. There are always 1-2 people walking around cleaning the machines, vacuuming, etc. it's unbelievable. I have been a member of LA Fitness, 24 Hour Fitness and Life Time fitness which all have much higher dues and this gym is cleaner than them all by far! For $15 a month, it's a steal to be a member here if you take your health and fitness seriously. read more

I have been a Planet Fitness member for quite some time and have never experienced anything like what occurred on June 10, 2026, at approximately 8:00 a.m. I entered the gym as usual and presented my membership card for scanning. An employee refused to scan my card. When another employee appeared willing to assist, I observed the first employee instruct him not to scan it either. I calmly asked for an explanation and repeatedly requested to know what policy I had violated. No explanation was provided. Instead, I was told to leave. The situation escalated to the point that police were called, and I was escorted from the facility for alleged trespassing despite being an active paying member attempting to use the gym. Even the responding officers indicated they were acting at the request of the business and could not explain why I was being denied access. The entire experience was humiliating, confusing, and deeply concerning. As a long-standing member, I expected professionalism, respect, and a clear explanation if there was an issue. Instead, I was removed without being told what rule I had violated. I have requested a formal investigation and preservation of all surveillance footage related to this incident. I hope Planet Fitness leadership reviews what occurred and takes appropriate action to ensure no other member is treated this way. read more

Me and my wife were in the Bolingbrook area and decided to stop at this Planet Fitness for our workout. Honestly one of the more better Planet Fitness that I have been to - the lockers are very clean and seems as if they have been renovated recently. The cardio area has many machines so they are able to support many people at once along with options for weight lifting as well. 5/5 solid gym and worth joining for your well being. read more

Planet Fitness - Gyms Near Me - Bolingbrook, Illinois

This is the only location in the area that has a hydromassage bed rather than the loungers. When I am in the area, I go here for my cardio workouts. The showers are a huge disappointment since they only have rainfall showerheads which make it hard to wash one's hair or shave one's legs. read more

Very difficult to transfer your membership from this location!!! Somehow, I missed one of the monthly fees last year (even though my bank account info is accurate and they have been doing monthly withdrawals since 2019 and my balance has always been $0 on the app). I was never notified of this via app and my balance is always $0. I called them and they say there is a $22 charge that only they can see on their portal... So now my account is not transferable because of this. She told me I couldn't pay via the app and for some reason it had to be in-person. I drove 1.5hrs there this morning and made the payment via card. I go back to my new PF location and am trying to transfer the membership and i still can't! Shortly after I left, they added a $15 "late fee" and once again I have to go through this process! read more

First time Planet Fitness member, and I got to say I'm loving it at this location. Nested right next to the Meijer shopping complex, this is easy to find. I started my membership on a promotion, and I encourage you to do the same, as they have lots throughout the year. Take a look at their website. Currently, high school students can claim a free PF subscription for the 2019 summer! The gym is tidy clean! Like ultra clean. I have never been to a gym that is so tidy, where everyone, actually wipes down the equipment after themselves. There are over 30 treadmills, so you'll always find an opening. There are 3 row machines that work flawlessly, and several ellipticals and bikes (of all fitness levels). They also have more than 2 stair-masters! (Who would have thought!). I haven't tried their weightroom yet, but I heard the heaviest dumbbells are around 60lbs. So if you're looking to lift heavy and bulk, using free-weights, this may not be the gym for you. However, if you're looking to cut, or tone down, you can easily do so, through high-reps, low weight. This location does not have a functional room, however, but there's enough space for cool down stretches and burpees, etc in the back section. Great gym, for those who are still finding their groove or fitness identity. I'd recommend this for people with low- to mid- level fitness levels. read more

Planet Fitness - Front Desk always has 1 attendant - Gyms Near Me - Bolingbrook, Illinois

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Very clean modern body building exercise machine, staff are very hospitable and alert when it come to use the massage chair , hydro lounge massage. they give you extra 3 tokens for the massage chair, I highly recommend this Planet Fitness location. People exercise here does wear mask majority its very safe.. before and after exercise sanitize. Its a Pro Fitness Center. read more

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I was a member at this PF for over a year, switching from xSport because PF has the express circuit training room, xSport doesn't. Early on, I enjoyed this club - it's good sized, has plenty of machines and equipment, and was never too crowded. However, over the course of 2019 more than half the time I would visit the club, while doing the express circuit routine I would experience other members, who weren't doing the circuit workout, hogging the machines. When my circuit workout would get blocked my someone hogging a machine, I typically would ask the person if they were doing the circuit and if not remind them the machines in that room were for that purpose. More often than not, I received rude responses to the effect of 'I don't care what the rules are, deal with it, I'm not moving'. I raised this issue several times with (typically understaffed) employees and received tepid responses where nothing was done by the employee to rectify the situation. I experienced and especially contentious interaction with another member who was disrupting multiple members' circuit workouts and raised the issue with the front desk worker, who I asked to call the manager after being told he had 'just left'. After further discussing the issue with the front desk employee, and generally nothing being done to rectify the escalated situation, I requested the manager call me the following day when he was back at the gym, providing my contact info, and was told he would. I never received a callback and rather than continue to deal with further bad experiences with this Planet Fitness, I simply left this gym for good. It's too bad, if management and employees put some minimal effort into checking on the circuit room (as they often did in the early period after the club first opened) reminding members and enforcing club rules, then the experience would be good (and I'd still be a member). read more

Can't believe what I experienced today. At 3:55 PM on Saturday the desk clerk was so busy flirting with the customer she ignored me and my partner to get signed onto a massage chair. She Never even looked up and we waited for an extended period of time. We gave up and left. She didn't care. She never acknowledged us. read more

I love this place! It's neat, friendly, with new equipments. Bathrooms have weigh machine, lockers, showers, and restrooms that are kept clean. Best part of the gym is SPA and 30 mins. express workout. Open 24/7 near everything you need, food, groceries, coffee. Btw, black card members get 50% off on drinks. read more

It's always clean which is great, usually not too crowded, nice basic well-rounded equipment. BUT like other locations I've been to, the clientele is questionable. You'll always see some weird couples lingering around machines together as the girlfriend just follows their boyfriend around like a bored puppy not even pretending to workout (why do they do this?) as well as some weird guys lacking social boundaries ready to move in as soon as you walk through the door. Take the planet fitness stereotypes seriously and workout at your own risk. read more

The only reason I'm giving this location is two stars is because I'm hoping third times a charm. I went in to learn more about the gym in hopes of receiving a tour of the facility and receiving information about membership. Upon inquiry I was told to "sign in and look around". I thought someone would give me a personal tour to myself and my two daughters, but no, we just looked around. However, someone did sit down and briefly explained the membership pricing. After, joining online I was told to expect a picture and a tour of the facility upon arrival at the gym, but nope, the front desk staff took my picture and told me to enjoy. I was very disappointed that I didn't get a tour of the facility and I felt a little lost. read more

This is the review for the Bolingbrook Planet fitness. Their policy is very unfriendly and bad service for members!!!!!!!! Due to pandemic, we are over 60 years old. It is not safe to workout at the gym; therefore, we want to keep our account be frozen, and we asked for the monthly fee refund on Jan. 20 2021. ( We had been charged monthly fee on Jan. 17 2021). They refused to process the refund.!!!!! January / 20 / 2021 read more

Great price for planet fitness and most of the staff is super friendly. Lately the club on Weber Rd Bolingbrook has been kind of dirty and they don't seem to mind if the TVs work or not. Depending who is on duty depends on if they will assist with the extra black club services or not. For the most part I do enjoy going read more

very clean gym.. even before covid. friendly staff. a lot of different machines. i understand as of now they are not 24 hours because of covid and the extra cleaning. but i do wish they'd open earlier then 6am on weekdays and 7am on weekends. even maybe pushing it back an hour would be helpful. thanks. read more

This is my main PF facility and I use it on average of 5 or so times per week. The staff is friendly, facilities are good and clean and the price is very reasonable. My main concern is that it can get crowded at times and this slows down your workout considerably during peak hours - I hope they read this review because I have some suggestions that, if implemented, would really help out this problem: 1) place signs (like the "no lunk" signs everywhere) but these signs would say "please do not rest on the machines between sets or read your texts or social media accounts, etc." If people would follow this, it would really free-up more machines and allow folks to move along through their workout. 2) 1/3rd of the space (the resistance training space) is used by 2/3rds for the members...especially the free weights area....while 2/3rds of the spaces (the cardio machine areas) is used by 1/3rd of the members. I would strongly suggest expanding the free weight area in front of the mirrors to redistribute and relieve the crowding during the heavy use times. Based on usage, the free weight area needs more benches, weights, smith machines, etc. That areas gets more crowded while other areas are almost empty. During COVID, this is particularly important - "social fitnessing" as you call it. 3) most folks are wearing masks again and the employees make sure you wear it upon entering the facility but so many remove them and work out mask free - with no attempt to even have one on at all. If you aren't going to enforce it the mask mandate, I would suggest not pretending. If you have a rule, ask folks to follow it - otherwise folks who follow it will feel their effort does not matter to you. read more

Signs are up saying masks are required, maybe 1/4 of people are wearing them. Staff is however.

There are 11 tv's - espn and fsn are turned off; cbs has no sound when you tune in to that channel, "hgtv" is set to an all infomercial channel, and you cant get to fox tv channel for sound on any of the machines. Brand new gym - turn on your brains and check that your stuff works! Also scale in men's locker disappeared. read more

i've been going to planet fitness, my home gym is woodridge i tend to go to the bolingbrook one seeing as close to my job i find it aggravating that i always have to wait and it turns to a dilemma. planets fitness should update their system!!! i come here regularly and they still don't have me in their system?? what type of staff do you have?? read more

I was a member of planet fitness located at 157 N Weber road in Bolingbrook IL. My husband was a member as well but canceled two moths prior. Today my husband went in this location to dispute charges made to his banking account while I sat in the car. A few minutes later I get a call from my husband asking me to please come in. When I got in, he explained that planet fitness has billed his cards 3 times for charges he shouldn't have incurred. When he ask the lady Katy to explain why she said that they were overdraft fees from his bank. The charges were clearly from planet fitness. After going back and forth with her and getting no clear explanation he then began to explain the situation to another who seemed like she would help. He was the told not to talk to her and they were calling the police. After he explained this to me I asked for the lady's name. She told me Katy. I asked for her store managers name and contact information and she refused to give it to me. I then asked for the number for corporate and their store number and she refused. By this time the police arrived. Katy explained her side and my husband explained his. The police asked her how can we get this resolved if they are not allowed too give out management information or corporate information. She said you email us. Even the police chuckled and say so if they have a dispute with you they should email you and hope you send the complaint on? How do they have proof that its been forwarded. The police were on our side and told my husband to dispute with his bank. As we are leaving Katie tells me that her manager said for her to cancel my membership. Why? Because I asked for coporate information and the names of employees? Jon Rosenbaum told her to cancel my membership for requesting higher management to get this resolved. I was not irate, didnt even raise my voice and I have video as proof. My contract shows canceled for violating policy. What policy did I violate? I will be pursuing legal action. read more

Planet Fitness - Guy who told Katy over the phone to cancel my membership - Gyms Near Me - Bolingbrook, Illinois

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First time at a planet fitness and I have to say it's pretty nice environment. I walked in asked how to start got my questions answered and more. The person at the front desk was the nicest and very helpful for being the only person working around this time. Lockers/bathrooms are beautiful. I would give a full 5 stars but the cons about this planet Fitness is the A/C wasn't working so it was pretty hot in there. Love it tho. read more