Been going to this gym for a year. What's with the negative reviews? Staff is terrific, machines are just fine, and have very rarely had to wait for treadmill use. And then only for a few minutes. Nice crowd too. And the price is right. read more

Been going for about 4 months now. There has been a huge increase in the number of non PF personal trainers working with 2-3 clients. They take up multiple machines at a time making it impossible to work out. Even when they are not using the equipment they will not share with other gym goers. It's unfortunate that this is happening. I'm really considering cancelling my membership since I can't wait an hour for a private trainer to finish their job at my gym that I pay for. Leadership please get involved. read more

Not super impressed with this gym. It is a very busy location so all the machines depending on the time are occupied. It is a very large gym so there is a lot of equipment. The good thing about this location is that they have a large parking lot which is convenient. What I didn't like was the mat area by the elevator in the basement, looks very messy and not a great area to have the mats. I feel like this gym can be organized a bit different to make it more desirable to workout. read more

I'm not a fan of big box gyms but decided to give Planet Fitness a try since this new location is close to my house and has a huge parking lot. I was discouraged the few times I went to sign up because this location is packed and full of kids. The key is to go during off peak hours! Gym is clean, staff is friendly. Black card lounge has lots to offer, my only complaint is I wish they had a better system to turn on the machines, staff usually forgets to turn it on, and then you have to go upstairs to remind them. read more

Planet Fitness - Gyms Near Me - Fresh Meadows, New York

Location is convenient but there's a few machines that have been out of order for a couple of months now.

Despite the negative, I find this planet fitness to be very convenient because of the location, parking, and size of the gym. The equipment is new considering this location has been open for less than 2 years. My only complaint is going in the summer time when the kids are out of school. read more

Planet Fitness - Treadmill - Gyms Near Me - Fresh Meadows, New York

I'm very frustrated with PF customer service. I've been charged late fees every month for no reason. Although the billing information is updated and correct, the payment is not charged by the due date and a $20 late fee is in the charged next day. Then I spent over 20 min on the phone with their 3rd party services (ABC) which recognized the issue but informed me that they couldn't process the payment without the late fee. That a note would be posted on my account, and I would need to come by the gym and ask the manager to wave the wrongly charged late fee and process the correct payment. To add a layer of disrespect, at the gym I'm informed by the staff that I need to come back during BUSINESS HOURS when the manager might be able to help me?! WHAT?! It is so unreasonable for them to put me through such a headache to fix their own mistakes. PF advertise less stress, but delivers inefficiency, wrong charges and costumer disrespect. Very sad. read more

Planet Fitness finally has a location in the area (Fresh Meadows, Flushing, and Bayside)! No more driving to Great Neck or Jamaica to go to this chain of gyms. And wow, this gym is surprisingly huge! Go scan your barcode, go up the stairs, and there it is. It's right next to the movie theater, so there's a parking lot. Yay! read more

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Customer Service did not greet me I was looking to see the gym to see if I wanted a membership. I waited almost 20 minutes for another member It was a Sunday afternoon so the gym was not as packed because of basketball games so that being said I LEFT!!!! read more

I just would like to express my deep and sincere gratitude for the kindness of employee Ayden that works here. Not only is he one of the kindest people I've ever met in a gym or any capacity but he truly goes above and beyond for us customers. He's always willing to help and answer any questions. Overall a great gym and experience. Thank you, Staff! Thank you, Ayden! Cheers to you, Sir. read more

Like someone mentioned previously something is wrong with the HVAC system here the air quality is poor and the gym is always crowded worsening the issue. I genuinely thought it was me despite never feeling like I was going to pass out following my regular workout at any other location. Despite that the gym itself is decent and there is free parking. read more

I tried to cancel the account in October of 2024, I was informed by the club to email them. Which I did, they sent no confirmation of cancellation, I repeatedly contacted them via phone and email to cancel, with no response. They continued to charge me for 7 months. I have contacted corporate, customer service, billing department, as well as media team (as per their suggestion), yet they still continued to bill and refuse to acknowledge cancellation in person, as well as via email - which contractually is a legal way to end the contract. Avoid this gym at all costs unless you would like to be taken advantage of. Not to mention the gym was never clean, they rarely ever had spray to clean equipment with, the water stations often did not work. read more

Too crowded most days most hours. Music is too loud and awful. I am wearing my headphones and the gym music is drowning out my own. 2 stars for parking and affordability. read more

I have been a member of PF since 2013 and i believe that PF business hours should be 24/7 like before and Any Gym which operates 24/7 with affordable membership fee would be #1 Gym in the US . I am sure that I would move to the gym right away even though I should pay some more. read more

I'm here now . Hordes of teenagers hogging machines on their phones filming and taking pictures , a group was rough housing last week and one of them was pushed into me . No sorry . The teens don't clean the machines or know how to use the machines . No staff walks around supervising or reprimanding them . So they don't pay dues and take over the place . My two adult children were thinking of joining , told them not to bother. If Planet Fitness wants to continue this free summer camp , have set hours because all you are doing is alienating your paying customers . read more

I like the place overall. The quality and amount of machines they have are good. Love the black card member benefits. The staff at this location are very hit or miss. Some of them are nice, others are extremely rude and unhelpful. I just try not to even bother with them most of the time. I wish they would limit the amount of people sometimes, as it gets way overcrowded at certain times. But as for a place to work out, for the price it's excellent. read more

A maze of a gym to get through. Always a wait for treadmill because there are always a few treadmills not working. Doesn't help they have a small amount of treadmills I rather drive an extra 10 mins to go to great neck location. read more

Pro: Staffs are friendly and the gym is not as crowded as before. Packing is really good Con: Shower drains are constantly clogged. Soaps are out half of the time. Floors can be cleaner. Two old dudes keep using the same shirts and towels over and over again, they are super super smelly. read more

I was so surprised they were able to turn this space into a gym! There's about 5/6 Smith machines and a lot of cardio machines so they really used the space well. The first floor when you walk in is the check in area with vending machines and seating, the basement has the black card area, the bathroom/locker rooms, the circuit section, some ab machines, mats and weights etc. the second floor has all the cardio and weight machines. There's also an elevator and it's probably the cleanest PF I've been to. The whole time I was there I swear I smelled fried chicken. And then I was like wait! It's the butter from the movie theater next door. Somehow it's seeping in Also, To PF, PLEASE GET THE HIP THRUST MACHINE THAT SOME PFS HAVE NOW PLEASE that would change the game fr. It's so crowded at night time it would clear up the Smith machines . read more

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This is the worse gym with broken equipment that doesn't get fixed for months. And don't bother paying for a Black Card membership to use the amenities. They don't even check your card for black card status when they schedule sessions in the black card room. I ask them if they want to check my card. Then the say Oh sure! Or they say we memorize who has black cards. This really irks me because why pay for the black card if anyone can use it? I go to the Great Neck gym and they always check your card status when secheduling a message, etc. And the Fresh Meadows club manager is just plain rude and unfriendly. There is not enough equipment here to get a simple work out done. The members are so entitled and inconsiderate when they are into working specific areas of their body. If its their arms, they use the machine for half an hour and some of them alternate between 2 machines and leave their belongings at both machines so no one else can use them. Alot of members carry on conversatons with other members while sitting on the machine. Or they are texting. Working out at this club is a stressful experience and not enjoyable at all. The Great Neck location is the best with more knwledgeable staff and more considerate members. read more

its the worst gym you could possibly want to go to many machines broken then theres hundreds of non paying high school kids that they let have summer free they take up machines and hold them for friends,, mgnt does nothing about this dont join here if your looking for a good gym read more

Planet Fitness - Gyms Near Me - Fresh Meadows, New York

If I could give less than one star I would. I went to planet fitness in fresh meadows, and I must say, it was a disappointment. A girl with blonde hair who went by the name of "Kayla" kicked me off the hydro massage bed after I spoke to a rep at the front desk to turn it on for me. I had no issues prior when I went tanning and she rudely kicked me off the hydro massage bed and embarrassed me after I told her I am in fact a black card member and I'd be willing to show her my status. I have never in my life been treated this way at a gym and it's making me want to cancel my membership with planet fitness because of this incident. I hope you can resolve this bc this is by no means a representation of fine customer service. I really am so distressed and disappointed from this occurrence today. read more

This review is for the Planet Fitness in Fresh Meadows. I called over 25 local gyms trying to find a particular machine--a recumbent elliptical cross trainer and Planet Fitness is the only gym that has it. I used this machine in physical therapy and wanted to continue using it in a gym setting. At Fresh Meadows they have 2 of these machines as well as 2 sit down upper body exercisers. My insurance paid for my membership so it was a good deal for me. Even though I went there on a Saturday evening the area where these machines are located wasn't crowded. read more

Planet Fitness - recumbent elliptical - Gyms Near Me - Fresh Meadows, New York

Complaining on Bianca worker, very rude, arrogant, unprofessional, she crew unfriendly environment, I'm like customer of the planet fitness absolutely don't feel safe , respectfully and friendly policy, so she was very arrogant, talk with me rude and arrogant, which is inappropriate absolutely, it looks very disgusting for customer service that type of business especially, if she so hates peoples she needs do not work in this field, and now she presents the company Planet fitness, which announced about opposite corporation policy. Please , make sure that it never gonna happen again (fresh Meadows location queens on 190 St read more

Was so happy to hear that an affordable gym was finally opening up in the neighborhood, until you actually go and find a swarm of high schoolers EVERYWHERE!!! All weight machines and dumbbells are taken up by the high schoolers, unless you're just going for the treads ( there are plenty available). Planet fitness should really rethink about this free high school program. At least, set a specific time where high schoolers are allowed to go because it's really unfair for paying customers who actually paid for membership and then having no/limited equipments to work with. My two stars is for the free cancellation after going two times. read more

I left NYSC to join PF. I since rejoined NYSC. It's a shame, because it's a great gym with a great location. The hoards of teens ruin the experience. It's great an organization is promoting health and fitness to youths, but there has to be some kind of guidance. I see these kids hogging machines, not doing the exercises correctly. The staff is good, but they look overwhelmed. read more

the facility is clean. the staff is helpful. and I've only had one issue where a treadmill wasn't working one day. other than that i have nothing negative to say about this location. i am a black card member, so i occasionally bring someone with me. also, the free parking is the best which is why i chose this location. read more

14 hours ago NEW STAY AWAY from this location! The Free Membership for Teens is a horrible concept for paying members due to poor mismanagement for the following reasons: -swarms of 14 year olds chatting idly by on machines while not using them -teens taking selfies/filming themselves on equipment while paying adult members wait around to use said equipment -constant overflow of trashcans -the amount of people in here on any given day and time would help buy a Fire Marshal Inspector a summer house from the violations due to the overhaul of maximum capacity occupancy -The stench and lack of respect for the area is visible from the pools of sweat stains and trash everywhere -teens misusing machines (I get so worried an accident will happen while watching a 15 year old attempt to use weight machines while his friends are filming) -staff that seem to always be chatting to themselves while not cleaning or teaching these people how to properly use or wipe down the machines Honestly, if you are thinking of signing up for this PF, wait until the free teen program ends. read more

I do not think it was the smartest thing to apply for the free promo teens program on a brand-new gym. I feel like it is not fair for those who are paid to join. Also, the machines are not being used with courtesy by the teens who come. I recommend holding on joining until the free promotion for teenagers is terminated. read more

How is a gym this crowded ALL times of the day?? it is almost impossible to get on any weight machine. The place is full of teenagers jerking around, sitting on machines scrolling their phones, and doing everything improperly, just asking for an injury. The free teen membership needs to be discontinued. It is not fair to paying members or people serious about working out. There is very little gym courtesy at this location in general. I know this is not a gym for elite athletes or anything but people don't seem to understand the basics of not clanking machines, not tying up machines by just sitting there ("oh I have one more set"--sure you do.), and knowing that once you walk away from a machine, it is no longer yours. The Black Card spa setup is antiquated-sign up sheets for amenities?? So basically anybody could go in and hop on anything at anytime. There is no proof of black card membership required (I assumed you would have to scan your pass or something). if you are serious about working out, this is not the place for you. Sad as the area really lacks in gyms. read more

Hoarded with teenagers with their free teen program . Unfair for paying customers, I dont recommend this to anyone who's not a teenager starting there fitness journey. read more

Horrible , it's stays packed . Never have cleaning supplies . The young ones walk around in groups debating on life or a machine . I mean you can not enjoy yourself in here . I have to drive to a further location to enjoy my workouts read more

Was being charged with late fees every month because there was an "issue" with my bank account information (yet they were able to charge my credit card successfully every month), when I asked what the issue was with my bank account they refused to answer, stating there was no way to find out, I asked if I spoke your boss or corporate, would they be able to tell me what the "issue" was, she said no, I tried calling corporate at 1:30 on a Friday and the automated message said "our offices are currently closed, we are open Monday-Friday 8-4pm" ....., on top of that it's always overcrowded, even up until closing on weekdays read more

Too crowded,weird layout, you have to go up and down stairs to change machines or workouts. Way too many kids! Don't bother.

BYOO... bring your own oxygen Before applying for a membership at this location, you'll need to bring your own oxygen supply because sometimes the gym does not provide that for you. Their HVAC system seems to not be functioning properly fairly often. You end up in a crowded enclosed space, everyone's raised kinetic energy of their heartbeats exerting their own perspirations into the ether. They breathe in the little supply of oxygen from the occasional opening of the front door as another victim enters the suffocation chamber that is this gym. They whisper heat and moisture with every exhalation, filling the atmosphere with more perspiration and carbon dioxide. And without a functioning HVAC system to recycle the air, the viscosity of the atmosphere encapsulates the inhabitants, drowning them slowly. A lack of oxygen shuts down critical brain functions, leaving you mentally impaired, unaware of the very trap you are sinking into. You sink deeper with every set and every rep, further exertion results in further exile. This death trap has manifested shortly after the opening of this location and has been active ever since, it was at the height of its power during the humid days of the recent hot summer. The strongest I've ever witnessed the death trap's power was when the humidity was dense enough to cause water to condensate along all the machinery and walls. Minutes after entering and scanning my membership, a thin layer of slick moisture has developed over my skin. The layer of moisture on my body quickly escalated to liquids dripping off my body. My garments have become heavy as they absorb the excess of liquids. Worst part was, I could estimate that my own sweat made up only about 25% of the composition of the moisture, the rest of it was from the atmosphere of the gym and the other inhabitants. Unrelated but I also saw a worker wiping the piss off the toilets with a towel and then using the same towel to wipe the sinks, counters, and benches in the locker room. read more

It's an amazing gym, clean, lots of amenities, the black card membership club offers access to massage beds, massage chairs, tanning, and a red light/beauty angel machine. The staff are really great. The only issue is that it gets really crowded during the day. I also wish the weekend hours were a little longer in the evening. read more

This gym is not big enough for the population coming every day. I have to wait at least 10 minutes for most machines. Forget about using a cable. They come as a bunch and don't give anybody a chance ! It's all because of free parking. I live in this neighborhood but I can't properly take advantage of plants fitness in fresh meadows. It's really frustrating and I don't recommend this gym to anybody read more

I've been trying to speak with a manager. When I signed up via the PF app, I, in error, selected the Fresh Meadows location. I'm told a manager could force the change to a different club. I've called constantly to speak with a manager, and left messages to call me back. No one has ever called me back. I got the email address for the district or regional manager for this franchise, and emailed that person, and again no one has gotten back to me. I don't know if its the location or the franchise that is the issue. This has been going on for over 4 weeks. Stay away from this club and the franchisee. Poorly run. read more

I am very very satisfied with the gym at this location! The staff are great and help you if you need assistance. They are constantly cleaning --reminds me of a gym located in a sterile HOSPITAL read more

My issue with the gym is that they opened with medicine/exercise balls and then removed them. The staff was clueless when i asked them about it. One stated that i wasn't looking in the right place. I was. it was removed. Also the exercise mats are for children, they are smaller than the mats in other locations. Also to get one you have to go to another floor. They should keep some on the main work out floor. I thought it was a cost problem. But if they can pay the performers at Time square every year, they have money. Also another pec dec/reverse flye machine would be helpful. also someone should discuss with management on the bad model of hyperextension machine they purchase. they are constantly broken/stripped in every PF gym I go to. It would be nice to add one or 2 Stability balls. As far as the people complaining about the kids, which cause then to start "wait"lifting instead of weight lifting the idea of specific hours should be taken in to consideration.No entry after 7 seems reasonable. read more