I was in the area and decided to check out this location of Planet Fitness. It's similar to most of the other gyms in the area, lots of different cardio and weight lifting machines. There was a water refill station and a cooler with beverage's to purchase. This location doesn't have much room to stretch in their "stretch" area without getting in the way of the people trying to walk to the machines but I think you can take mats into other areas that have more space. This location was very clean and the people working were friendly. read more

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Out of the 5 PF locations I have visited in the past week, this one sucks the most. It started with the front desk. The lady up front told me that in order for me to check a guest in, I have to have the app. Again, none of the other 4 locations I went to demand I have the app. I have an older phone and do not DL apps unless it is for navigation. All my banking/shopping/betting/game apps are on my tablet. She "let us slide" this time, but told us to make sure the next time we come in we have the app. No thank you. I do not want to haul around my tablet to work out. I think I'll just pass on this location and go back to the 4. Some of the machines are noisy anyway, like they need to either be greased or bolts tightened. Another thing is that the bottle filler at the water fountain wasn't working. The fountain itself was, so I did it manually. Also, music selection was about 90% bachata when I went. I like the other locations that tend to sprinkle in a little of everything for everyone...mixing up genres so everyone gets a fair listen. read more

Today 6-29-26 at 3:00AM I arrived the planet fitness on 5121 W Glendale Ave Glendale AZ to workout, but the club was entirely closed despite their posted business hours indicating they should be open. I was highly disappointed by the lack of reliability, as it completely DISRUPTED my schedule. As a Paying member, I expect the club to be Open during business hours. This incident is not the first time I've experienced this, I Hope management addresses this Operational Issue so members can depend on Consistent access. read more

815 am ...I was in the locker room showering when I text my guest Salina E. ..how she was doing ..while working out your female front desk worker told her she would have to keep her possessions in the locker room while working out...When she explained she was charging her phone while on a treadmill...because locker room outlets weren't working...Your employee was extremely rude causing me to cut workout short ...Would not let my guest use massage chair claiming being my black member guest yesterday excludes her from using benefits today...They targeted her for her current li ing situation...Unexpected....William Brown read more

friendly PSA that as a girl, you are not welcomed by staff members. Peter will harass you throughout your workout and scream at you if you don't acknowledge him. April (assistant manager) is the only way the place is in good standing and it's apparent. Chris has done nothing but refer to Peter as a "Godly man" and CLAIM he is taking action on this. yet I have been told instead of worrying about it to come in when Peter gets off shift... the only appeal to this location was 25/8. just disappointing, never transferred so quickly!!! read more

I have been a member at this gym location for 5+ years and for the most part it has been great. But it keeps seeming to have issues that put its members health at risk. Today, there was a PF message on the water fountain that it was, "Out of Order." Shocked and kinda confused by this I walked the whole gym looking for another water fountain, thinking, they have to at least have water available for its member... it is a gym right? After not finding one, I asked the girls at the front desk and they casually said "no, there isn't another water fountain" - not a sorry or even an explanation. I enjoy Planet Fitness as a whole, but this specific one, is obviously the outlier. read more

Planet Fitness - Wow... let's see how long it's out of order. - Gyms Near Me - Glendale, Arizona

Stop by while in Phoenix and the front desk task were very be polite. The gym was clean and I enjoyed my workout and the other members around me. Would stop by again glad I found the gym! read more

Everything in facility clean and well maintained. The workout environment calm were it is almost meditative. The staff friendly and you get positive vibes when talking to them. I really like this gym. read more

I'd give les than one star if I could because really... how hard is it to run a tanning machine? Few buttons? They can't even train these folks they hire to do that. I moved from North Phoenix and started using this location for tanning. Last Sunday 12/3/23 they could not get it to work, I had to walk back out to get them to try again. Same thing tonight. The young woman working is fiddling with the Ipad for tanning, then her keypad, told me there was a 5 minute delay, I go in, it doesn't turn on. That's frustrating too. So I went back out, said forget it, now I will go in tomorrow and cancel because I won't support any gym that can't bother to train their employees in the most simple tasks. This location is a joke. Silver lining, I'll save money now. My Psoriasis will get bad, yet it's worth it not to deal with that gym ever again. Update - I just went to the PF site and you can cancel there now!!! That is awesome. No more having to go in and deal with folks who probably weren't trained in how to cancel an account anyways. Another Update - PF responded to me here, so for a moment I thought they cared about their customers. Yet as soon as I emailed them with what they asked, they told ME to contact the manager at this location to do THEIR job!!! They can't even bother training their customer service right. No thank you, your entire company is a joke. read more

Although the staff is always nice and amazing the hours are the opposite! i bought this membership so i can come anytime i want because its 24 hr ... they are constantly changing their hours .. i have to leave work by 7am and id like to go when its not packed ! smh this makes me want to get a refund on my membership ! DO BETTER! read more

bring back the 24hr services, I like to go workout when there's hardly anyonaround due to my ptsd & social anxiety etc also I am a late night early morning perso. I chose planet fitness due to them being 24/7 also a reason why I've kept my membership for all of these years. maybe I need to cancel and find a different gym to join.... read more

Won't go back to this location. Just went for our 3rd time and this time was asked for id in addition to the app AND picture on their system since we have a membership from another location. i asked why after 2 times, and was told 'i'll have to talk to my staff' they were supposed to. we've been to many locations and never asked for id as well as the rest. The biggest issue is the attitude -- no customer service just 'that's my way'. someone needs customer training ! read more

TORI DESERVES A RAISE!!!!!!! Tori is exceptional with her customer service skills. She is an amazing employee and deserves a raise for all the hard work that she does. She goes above and beyond to help our planet fitness members and has helped me various times with certain issues. I have watched her deal with really rude customers in a professional manner and for this I believe that she is probably one of the best employees that the company has. Periodtttttttttttt read more

Decided to get a membership here recently. Chose this location because it got the best out of all the nearby PFs in my area (I drive 20 minutes for this location). Staff is friendly, the equipment is clean and so is the gym area overall. It's never crowded when I come. Not sure if that's the time (around 8am), but even on the weekends I don't see many people here. Which is actually amazing because the gym is quiet and to me empty gyms are much better than packed! Only downfall is that you have to pay for a lock on the locker. Most PF gyms have the lock already configured into the locker, but not this location. I just bring my phone/headphones and car key inside with me. read more

I recently signed up at this gym due to Youfit's screw up. I signed up for the black card for $20/month. With the black card however you are required a contract for a year but only a $1 enrollment fee. I've been here a few times and love it more than I thought I would even like it. The staff members are always friendly. The gym is busy during peak hours in late afternoons like most gyms but aren't too packed. Their hydro beds and hydro chairs are my favorite after my workouts. It massages your body parts to your choosing and is like foam rolling my body out without the work! The locker room is always clean and showers are available I can highly suggest trying this place out read more

I go here 3-4 times a week so for $10 a month this is an excellent! Staff is always pleasant and happy to help. Bathrooms and floors are always clean. Plenty of entertainment with the TV's and plenty of different machines to work out every muscle you'd want. Oh, and I LOVE bagel days! read more

I go to planet fitness around the valley as I travel for work. The thing that disappoints me in this gym is that the shower curtains are always dirty and some showers are grimy towards the bottom. If I want to work out during the day when I get a moment and shower, I feel like I have to avoid touching the curtains which is too bad. Otherwise, staff and equipment are nice and no problems. Quick, efficient gym minus the shower read more

Love planet fitness ! The 3 stars are for the location equipment and size. The missing 2 stars are due to the fact that the staff needs training in customer service. Friendliness will grow your business. read more

Love this gym! When it first opened I was kind of skeptical because of the color, yes the color. Not only was the color a little too purple for my eyes, but the reviews I've seen on youtube were pretty bad I decided to give it try because the location was so close to my house. I walked in and quickly greeted with by the manager. The manager asked what my interest was and explained that for $10 dollars I have access to that location only and to only the gym itself. If I got the "black card" for $20 a month I will gain access to the entire gym including the massage chair, self tanning and any planet fitness. Also the black card gets you access to the personal training sessions offered throughout the day which is a great highlight to the gym. I got not only the black card but a free t shirt for signing up. The gym also has 24 hour access which I really love. like any another gym don't go during the peak times in the evening between 5-9pm. The gym is always clean and well organized. I love the location,the price and atmosphere. read more

I come to this gym 3 to 4 times a week. I'm always greeted when I come in and when I leave. It's a really clean gym, with great massage chairs and functioning machines. I used to go to 24 hour fitness but it was 30 dollars a person and the machines were always broke. Planet Fitness is NOT like that. For 20 dollars I can bring any guest I want each day and I get access to personal trainers if i choose to make an appointment. Is it as big as some of their competitor gyms? No. But I think this is a great place if you're just trying to focus on a general, healthy workout routine. It has all the necessary stations to workout the different muscles and there's even 30 minute workout stations that focus on specific training goals. It's been a great investment for me so far. read more

This place is a joke they take money that they are not authorize to take and refuse to refund they are unprofessional the manager is rude I want my refund and I will go to all extreme trust that especially when it was agreed upon to do so read more

Best gym for the price. Immaculately clean. I am a black card member and the tanning alone would cost more anywhere else. Staff is always friendly (even when I came from out of town and lost my card). Now if only they had some free weights and a hot tub... read more

I came in and spoke with Maria who promptly provided me a tour of the facility and kept reminding me that PF is a no judgement facility. I signed up for the black card and is happy with the explanation she provided. read more

Been going here for about 2 years now. The gym is pretty clean most of the time. Shower curtains get gross sometimes (like, how bro?) But the place is nice. The staff is pretty chill. The crowds come on Monday evenings, so I stay away at that time, but usually there isn't much competition over equipment. Good times. read more

I travel for a living, so have the opportunity of visiting a lot, and I mean a lot of Planet Fitnesses. This one by far is the cleanest, uncrowded, and helpful staff ones that I have visited. The only reason I didn't give five stars, was because it is also the only Planet Fitness that I have visited, which their dumbbells only go up to 65lbs. read more

I've been to Planet Fitnesses all over the US and this is probably the nicest. The locker room and showers were the best that I have seen, from Alaska to New York. Staff was professional and streamlined the guest process. read more

Good gym! Pros= lots of new equipment Cool amenities Cons: gets busy sometimes read more

I give this facility 3 stars for its general appearance and the services that it provides. This location is pretty clean compared to most gyms I have been too. The water massage tables are very comfortable for either after working out or for a good warm up. Occasionally it seems like One is always leaking. The machines and work out stations are fairly clean. Staff here is not very personable and there always seems to be new people working here. I recently canceled my membership and due to the incompetence of one of the staff...it did not get done properly. I ended being charged for three additional months before I caught it. Corporate Planet Fitness is worthless when it comes to any type of help due to the fact this location is Independently owned. I give it 2 stars because of this. Can promise you will never sign up at another planet fitness due to corporate structure in place. read more

I've been a member here for a couple years. The staff is helpful & polite. Not to mention the fact that the price is fantastic. I have use of the hydrotherapy massage bed & the tanning beds. I did however only give 4 stars due to the times on the tanning beds being too low. read more

Do not go here... I've been a serious and dedicated over all in my workouts.. Been going to this location here for about 6mos but just 2 nights ago somebody broke into my car and stole all of my valuables. read more

Machines are frequently broken, bathrooms are gross frequently missing toilet paper and soap and the stalls are so dirty in the corner s you could use a putty kindergarten to clean them. The members are great, staff seem to be disengaged. TVs don't work on treadmill. Sort of wish I did not join, because there are many cleaner and more functional gyms. read more

This is a really nice fitness center. I haven't been to the gym in years because I am actively involved w/ CrossFit so coming here tonight was the first visit for me to the gym in over 5 years. This gym may not be in the best location but it's very clean. I mean, overly clean. It's designed really nice and it's also very spacious. I went w/ my friend who is a member & her membership allows her to bring a friend to workout w/ her whenever she goes. I was craving a nice run & I tested out their treadmills for my 2 mile run, it was great. I would definitely come back when my body craves that cardio. read more

Planet Fitness of Glendale is my favorite because Marie H. makes every experience great. My gym partner and I love her. She's notably the MVP there. Say hi to her and you'll see for yourself (^: She's so sweet. She'll always make you feel welcome and feel better than you did before you came. read more

Mike, a graveyard crew member is the best. The gym is always clean when he's working. Gym is bright and airy, up to date equipment.

Very friendly people and a very clean gym and locker room. First time using this one and I will use it again when I'm in the area. The staff was great and the customers were nice. First class organization read more

They only have female cleaning the restroom at night and they don't care if you have to go used it at all the staff don't care I give them a zero if I could don't go here . read more

i love this place. I am 71 and I work out often. This place is clean, super organized, offers trainer assistance and is an incredible value. The best thing though is the staff. They, including Patrick in a special situation today, go out of their way to assist. Join. You will be glad you did! read more

Love this gym!! All the employees remember my name and remember what I like, now that's service!! Always clean!!

This gym is crazy with the cleaning, I love it! You know it's a clean gym when even the manager is out on the floor cleaning!!!! Great gym highly recommend!!! read more

I was visiting Phoenix from Los Angeles for the holidays 2017. I have a gym membership from Los Angeles. I did not think it was going to be a big deal to go to this location to do one hour cardio routine in one of the machines. I went to this location on Jan 1st, 2018 at around 9:30 am. When the manager noticed that I was a member from out of town she told me that I couldn't use the premises unless I paid for it or upgraded my membership for multiple locations. She was really rude and kept saying "I can't", "I'm sorry you have to pay." The reason I don't pay for that upgrade is because I don't really travel much. That time was an exception. It doesn't make sense to pay for something I don't really use. I explained this situation to her. It was only one hour. I was driving back home the following day. She was rude. She could've been more sympathetic and say " you can workout today here as a courtesy. Enjoy your workout." Some people don't really know what being nice, sympathetic and common sense mean, right Brenda? that's the manager's name at this location. And as for me, I'm cancelling my membership at Planet Fitness and getting one from a gym where people make me feel welcomed. This is the Planet Fitness on the corner of 51st St and Glendale Av in Phoenix, AZ. read more