I could not have imagined the positive impact this place made in my life. The coaching is above…read moreanything I have experienced anywhere else. The program is perfect and results are amazing. My chronic back pain is gone. I can handle road trips again without being immobilized with back pain upon arrival. I have been able to do all kinds of outdoor activities without the injuries and pain that had been getting worse over the years. No matter where you are currently, this place and the team working there will get you capable to handle any task you desire. I wish there was a way I could get everyone to do this program and feel as great as I do.

Whether you've never lifted before or whether you're a serious lifter, Starting Strength's…read moreindividualized coaching is perfect for getting you stronger. I've seen clients from their 20's to their 80's in the gym there, all getting stronger.

I've been training at Harter Strength North Plano since June 2025, and it's been an excellent place…read morefor strength and conditioning. The programming is structured and intentional, with a great balance of lifting, HIIT, and MetCon classes. Every workout feels challenging but purposeful, never random. What really sets this gym apart is the coaching. Tara and Val are knowledgeable, approachable, and very attentive. They pay close attention to form and technique, offer corrections when needed, and know when to push you or scale things appropriately. You truly feel coached, not just led through a workout

My coaches are THE BEST. Val and Tara will get you in shape! No drill sergeant instructing, just…read moreapproachable, knowledgeable teaching that produces results! Thank you Val and Tara!

They desperately need to divide memberships between people who are using the daycare and all these…read morenonsense things like "easter helicopter egg drop" and adults who are coming there to work out. Classes are mostly just the obnoxious group fitness on the overly-lit fitness floor. Good luck finding a yoga class F-S. Those are all at Plano. Corporate needs to actually treat this place like a GYM.

Employees are kind, coaches care and spa is pricey but staff is educated in their respective roles…read more Cleanliness is top notch.

- Showers have had consistent bug issues - crowded…read more - people lack gym etiquette - hot tub is nice and massage chairs are nice. - solid tv collection with sports on - great selection of machines

WARNING about cancellation and billing at EōS Fitness…read more If you are thinking about joining this gym, please read this first. My experience trying to cancel my membership has been unbelievably frustrating and feels designed to make cancellation nearly impossible. When I attempted to cancel, I was told that I could not cancel unless I paid a renewal fee that had not even come due yet. In other words, I would have to pay a future renewal fee just to stop my membership. That made absolutely no sense. Because of this, I went into the gym in person to resolve the issue. I spoke directly with the General Manager, Chris Marriotti, explained the billing situation, and told him that I had been unable to cancel my membership properly. He told me that both my wife's membership and my membership were canceled and that everything was taken care of. Unfortunately, that was not true. Despite being told in person by the general manager that the memberships were canceled, the gym continues to charge the account and has now even added late fees. The memberships still appear to be active even though we were told everything had been handled. So now I am dealing with charges, late fees, and a membership that was supposed to already be canceled by management. This has been an extremely frustrating experience. When a customer goes in person, speaks to the general manager, and is told everything is resolved, that should be the end of it. Instead, it has turned into an ongoing billing issue. If you are considering joining this gym, I strongly recommend reading the contract very carefully and understanding exactly how their cancellation process works before signing anything.

I was present when my wife signed up for a couples membership on March 4. Shortly after, we needed…read moreto cancel because we are relocating out of state. When we asked about canceling, a staff member advised us via text that we needed to wait until the first payment drafted before canceling. Because of that instruction, the cancellation ended up being outside of the three-day rescission window in the contract. When we tried to resolve the issue and explained that we followed the guidance given to us, the refund request was still denied. What's frustrating is that we have the text message showing the instruction we were given, and the membership and sessions were never used at all. We also asked for corporate contact information to have the situation reviewed at a higher level, but were told the billing department was the only contact available. Very disappointing experience with how this situation was handled.

I signed up for a couples membership on March 4 but needed to cancel shortly (March 10) after…read morebecause I'm relocating out of state. Before canceling, I asked the gym about the process and was told via text by a staff member that I would need to wait until the first payment drafted before canceling. When I tried to resolve the issue, my refund request was denied strictly based on the contract terms. During the conversation, Jason (GM) also mentioned that staff are trained NOT TO MENTION the three-day cancellation period because it is a Texas law rather than a Cowboys Fit rule, which was surprising to hear given how important that deadline is for customers. The frustrating part is that I have the text message showing the guidance I was given, yet the situation has still not been resolved. I also never used the facility or any sessions after signing up. I asked for corporate contact information so the situation could be reviewed at a higher level, but that request was refused and I was told the billing department was the only contact available. Very disappointing experience with customer service and how this situation was handled.

I don't know how Crunch does it, but every gym has fantastic staff and clean equipments. We decided…read moreto switch from our usual Plano location and check out the last one in our area. This gym has a layout similar to the one in Allen, with two floors; weights on the first floor, and cardio/group fitness classes on the second. The front desk staff were super chill and friendly when we came in with our buddy pass. They didn't try to complicate things or push memberships on our friends. The weights are spread out across different sections rather than just one row like at other locations. Two of the wipe stations were out on a Sunday, which isn't great, especially since that's not even a particularly busy day. Overall, it's still a great location and closer to our friends, just in case we decide to do group workouts.

I wish I could give zero stars. I signed up for an advertising package and never received the…read moreservice. They continued charging my card even after multiple cancellation attempts, and I had to involve my bank. Now they're trying to collect for a membership I never had. Customer service refused to connect me to a manager or provide basic support. Buyer beware. Do not do business with this company.

Came here on a Saturday as a guest of a member. They don't provide any free trials/guest…read morememberships I guess. The gym was spacious, included an indoor/outdoor pool & waterpark, had a bag area, and plenty of machines and weights. Their facility was clean and did not appear crowded. They close at 6 pm on Sat, which is not something I am used to. My gym in Ca closes at 11pm on Sat & 10 pm on Sundays.

Great staff, clean and spacious, good value if you use it! Love the natural light and…read morefamily-atmosphere. Lots of workout machines, idk what they do, but they seem useful. Gets very busy, I like that it's all ages. My only 3 complaints are: 1. The randoms who watch their soap operas or whatever without headphones which adds unnecessarily to the noise level (the workout music is already too loud). People, if you bring your granny, buy her a headset. We have stuff we want to listen to, not her stuff. I'm a granny too, but I don't act like I'm the only person in the world. 2. Also people. Pipe down if you are on the phone. Nobody wants to hear your business. Keep it down Boss Baby, nobody cares you are working at the gym. 3. The hours are meh. It needs to be open longer on the weekend. How am I supposed to work out when I don't even get done running errands until 6?

GREAT gym! I went as a visitor with my homegirl and I was HIGHLY impressed with the…read morefacilities...tons of cardio machines, lots of room to do your thing in the weight area. I loved that they had a BBL weight room strictly for the glutes, that was impressive. The movie room, with cardio machines is genius, so many options for whatever you're looking to improve. I'm sold and I'm truly considering becoming a member. Great experience, great workout!

I joined EOS several months ago, purchased personal…read moretraining, as well. While the trainers (Orphan & Alex) were good at trainings when they showed up, they were completely unprofessional on the business-side, missing appointments, not responding to texts, late for appointments or not scheduling me like we had agreed upon. On 5/27/26, I submitted my complaint. On 5/28, I was responded to by Keanu & Rhyian, which I appreciated such a quick response. I was told on 6/1 that there was approval to cancel my personal trainings, but it still hasn't been resolved. I was charged twice for personal trainings since I brought this issue to management's attention, and I continue to get charged, I had asked to freeze my membership until this was resolved, and I continue to get charged for that, as well. I'm beyond frustrated!