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    Planned Parenthood - Salem Center

    3.0 (14 reviews)
    Closed 8:00 am - 4:00 pm
    Updated 2 months ago

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    Salem Clinic

    Salem Clinic

    1.9
    (122 reviews)
    1.7 mi

    I would never go to Dr. Samantha Sondermayer again. I was told she could take care of some forms…read morefor me in the first visit, I was charged 330 dollars and she said everything looked fine and asked my to come back later to sign something and when I went back the forms were filled out saying I had a chronic problem because of a seizure 5 years ago and I haven't had one since. She lied right to my face and said everything looked good.

    I have been a patient here for many years. Never been happy with them but it has become far worse…read morein recent years. They are all about money and not patient care. They recently moved away from the more universal Mychart and implemented their own version. What a nightmare that has been. They lost records and I can't even work with them. I decided to start using a private lab because they offer substantialy more tests for significantly less money. Why should I be forced to use their lab? I assume they didn't like this because they absolutely refuse to load the results into their version of Mychart, despite me calling many times and providing them the results twice. I mailed them and delivered in person because they refused to accept them electronically or download them from the lab. Last visit they told me at least three times they are a business and eventually refused to see me as a patient. Keep in mind I owe them nothing so it is not a billing or payment issue. Go anywhere else if you can. They are horrible.

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    A snowy morning at Salem Clinic - west lawn
    A snowy morning at Salem Clinic - west lawn
    Salem Clinic, on Capital Street. North entrance.
    Salem Clinic, on Capital Street. North entrance.
    A snowy morning at Salem Clinic - Erixon Street parking lot

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    A snowy morning at Salem Clinic - Erixon Street parking lot
    Salem Women's Clinic

    Salem Women's Clinic

    2.3
    (52 reviews)
    3.5 mi

    I was sent to Dr Harmon due to a bad pap at my primary care. I have a history of cervical cancer. I…read moreonly had the pap at PCP because I'm new to Oregon and finding any care has been difficult. My initial appointment was ok. This must be how she sucks you in. I scheduled follow up for incontinence concerns (prior surgery and experience with this). Also depression/anxiety. I know my body and what I need to have done. Harmon mocked me for needing extra clothes at school like the kids because what I should do is the machine upstairs that fixes all that. She called me dumb for taking a SNRI for years and being pleased with it because that affects libido and everything should be about your libido. She is completely sex crazed and that's all that matters to her is if you're having great sex. She refused to treat my mental health with a prescription that I had been taking successfully for decades. She made me feel really insecure and terrible about myself but this was the only office I could even get in to for some legitimate health issues. I was pressured hard into some procedures that have left me completely numb so my libido went from low to gone. She did this by chiding and making fun. Other things too were pushed hard over insurance-covered things especially the pellet therapy. It was basically gaslighting and abuse that it's taken me a long time to realize. She never addressed my actual concerns. She screwed my hormones up so bad it has taken over a year to recover to a place where a thoughtful doctor can start over. Dr Harmon is preying on women and making a fortune with her trickery and scams. Avoid. I'd give zero stars if it allowed.

    LONG BUT PLEASE READ! SAVE YOURSELF & AVOID THIS CLINIC…read more Very disorganized. Rushed. Lack of communication throughout clinic staff and with myself.I spent over 15 minutes with the nurse asking me all of the health history questions I had just spent nearly 20 minutes answering on the phone a day prior. I also spent 30 minutes filling out paperwork before my appointment and answered all of these same questions. A woman poked her head in to say to the nurse that "we needed to move things along because we're already 15 minutes into her appt time and we need to make sure we get her done because the doctor has more appointments coming up". They said this right in front of me, and from this point on my appointment was very rushed and it was very obvious. I was there because I had a visit to the ER the day before and discovered a very large ovarian cyst that was causing me severe pain and bloating. The ER sent the scans to Salem Women's clinic and said I urgently needed to get an appointment. The nurse had zero knowledge of any of this or looked at any of my chart info or scans and asks me "So you're just here for your routine Pap smear?" I had to explain why I was there and she said "oh okay let me see if I can find the scans" Nurse leaves the room and told me to undress. I change into the gown and the nurse opens the door to tell me "Never mind you don't need to get changed". After I had already done so. Why do I no longer need to get undressed to receive the exams I came here for? Because they were more focused on cutting time than providing the care I deserve and need. I was told "okay never mind I guess since you're already undressed" I then hear the entire conversation the nurse and doctor had in the hallway. The nurse said to the doctor "Well sorry, now I feel there's an obligation to do her physical exam since she's already undressed. I was just trying to make less work for you." This is just wrong on so many levels. 1) I can hear you. 2) "Obligation" to do a physical exam on a woman who came from the ER after discovering a large ovarian cyst that is causing me severe pain is unbelievable. I guess doing the proper pelvic and vaginal exam is too much work and takes too much time. I hadn't even met the doctor yet and already felt awful, ignored, and unimportant. Mederline Paul finally comes in, I am once again asked some of the same health history questions, for the fourth time! What is the point of having a health history phone consultation, filling out a packet of paperwork and spending over 15 minutes answering the exact same question with the nurse? Just for the doctor to come in and repeat the same questions. Taking all of my appointment time and then they act stressed and rushed. How does this make sense? Mederline Paul is then typing into the computer as she asks me the same questions. She is condescending and talks down to you. Each time I attempted to talk about why I'm actually here and the amount of pain I was in while sitting there, I was interrupted and told to "hold on". She then asks me "So you're here for your routine exam?" I had to once again explain my ER visit, the large ovarian cyst that is causing me severe pain and that the ER doctor wanted me to urgently see an OB for an exam and to discuss next steps. She is now pushing the idea that I just have an infection and need an antibiotic which is just false. I was never given the space to talk about what's going on and be truly heard. I was in pain and holding back tears. She didn't even bring the scans that the ER sent. I finally received the pap-smear and pelvic exam. She explains nothing, we don't speak about the reason for me being there, she never asked me if I have any questions, tells me to come back in 2 weeks. Says "It was nice meeting you" and then rushes out of the room. It was so painfully obvious the entire time that the goal was to get in and out as fast as possible. I was just another appointment to quickly get through so she can move on with her day.They do not care. Later that same day I was rushed to the ER again from excruciating pain. I later found out that my ovaries had completely twisted and I needed emergency surgery. My ovaries are both bruised and I had a cyst the size of a grapefruit removed. Every hospital nurse and doctor were shocked to hear about how I was treated at Salem Women's clinic. The OB who performed my surgery told me that she would never recommend Salem women's clinic. She hears the most horrible things about them. She told me that each of the OB's cant even perform surgeries. They do not want to offer scans in the clinic. They only want to prescribe medications and do the least amount of work possible. Their focus seems to be aimed at the medspa upstairs rather than providing the basic functions and care that a great OBGYN needs. I would recommend going to a real women's health clinic with OB's & nurses that truly listen, care, communicate, empathize and put the needs of each patient first.

    Photos
    Interior
    Interior
    Salem Women's Clinic, Inc. is a OB-GYN serving Salem, OR
    Salem Women's Clinic, Inc. is a OB-GYN serving Salem, OR
    Salem Women's Clinic

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    Salem Cancer Institute

    Salem Cancer Institute

    5.0
    (1 review)
    2.9 mi

    So these few pictures I've posted are but a fraction of the facility here. Throughout you'll see…read moretranquility promoting fountains, lots of plants, nice furniture, a laptop for patient use, nice televisions, natural light galore, a bistro which is nice when you're out having blood tests done and need to grab a bite at some point (the food smelled very good). But aside from the more superficial aspects of this place you'll find pleasant, patient and hard working hospital staff. The nurses and doctors are the same across the board, on the ball about appointments and providing adequate care. If you can believe it, I've gone to an appointment only to find my doctor flaked. Its clear that they're ready to face challenges with those of us that are heading into battle against cancer. Or perhaps it's just regular screening (keep that up by the way). They also CLEARLY are very active in spreading awareness. In one of the waiting rooms (I'll get more pictures) there are years worth of framed memorabilia from functions meant to raise money and awareness. Love it! The set up here is fantastic regarding being able to get around. Ever had to walk up long gloomy corridors (literally up as in an incline) after a surgery? BLEH! Not here!! The elevators are conveniently placed and seating is ample. Since we're talking about getting around, I should mention that I took the stairs up To the appointment and down after. OMG I had no idea how badly I need a stair machine or bike until today. My legs were on fire!! Lol anyways, whether you take an elevator down or use the stairs, eventually you'll make your way past the friendly men and women at the front desk, the yummy bistro and out to the pickup and drop-off area. The roundabout thing in the front is much bigger than say, legacy Immanuel...which is nice for those helpers picking up and dropping of loved ones. The parking area is very close too. If you're like me, you'd take a bench outdoors over indoor seating any day and we're in luck, long benches outside. Good luck and syoy!!

    Photos
    Salem Cancer Institute

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    Primary Care West

    Primary Care West

    1.9
    (9 reviews)
    3.3 mi

    First thing you see when you walk in is a giant advertisement for anti-wrinkle treatment. Not a…read moregood look. If you call to reschedule an appointment they won't do it, they'll tell you they'll call you back and then wait a few days to do it. Their policy is also to not refill prescriptions unless you have an appointment first. So they only refill prescriptions during appointments, which is dangerous and inconvenient and I can only think that it's a cash grab. They will not refill your prescription over the phone and they won't let the pharmacy do it. Imagine being disabled and not having a ride or the time for an appointment before your medication runs out. Horrible place.

    Used this place as my 'medical home' for a couple years because the insurance co. said I needed a…read more'medical home'. Ok, fine, but they didn't really DO anything. FNP Cunningham is pretty great. Very nice lady, there was another FNP who I saw and was also very nice. But they can't 'fix' it 'treat' anything. Everything gets referred out. The office staff has a notable turn over rate. (Happy staff usually stay at good jobs). They have always been extremely difficult in assisting patients. Since covid they've really gone down the tubes. It's ok that the office is outdated, I'm fine with that, but there's no real care given to anyone. Maybe they're good for people with chronic conditions or major ongoing issues, they weren't a good fit for me. Very aggravating indeed. I'd recommend going to a more organized clinic. Update!!! Today I called to speak to office manager Anna. I wanted to hear a confirmation my order was sent to the lab clinic, she had another agenda! The dear woman proceeded to scold me like a bad little girl letting me know the office is dismissing me of service. Oh honey, that's so cute you thought I was still a patient of primary care west. I tried my best not to giggle at her silliness over the phone. Just quit lying to me and do your job! Send over my surgeon order to the lab! It's simple as that, but 2 weeks of being jerked around the office staff I had it with them! Again, the NP's & I remember 1 MA that was cool, other than that - nope! Totally recommend elsewhere

    Planned Parenthood - Salem Center - reproductivehealthservices - Updated June 2026

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