Very dependable and honest business. My first time there and got my money's worth of quality…read moreservice.

Aqueel makes excuses for jobs he can't do or isn't confident in doing. Although seems like a nice…read moreguy and does simple things quick and easy (oil change, tires, brakes, or even simple engine part replacement) i wouldn't trust him with bigger jobs.. a day job sure. Anything more complex find a mechanic that'll give you a warranty. Aqueel can't afford warranties. Maybe be has a warranty on the PARTS but he won't replace anything for free and will look for you to pay his labour. Even if the part fails you're expected to pay labour. So if the part is $200 and it fails, you dont pay the $200 part he gets it for free but still wants you to pay his labour fee. Bollocks mate! Quite a scam and unprofessional behaivor. Pay the pretty penny at a real mechanic shop and get a warranty for parts AND labour. In so many businesses in this Country of USA when you replace a part they give you a certain amount of time as a warranty. Then replace that part FREE of charge if it is defective (manufacturer defect) in Aqueels garage you will still pay. This is a greedy way to do business and sadly me or my family won't go back. I will drive 30 or 40+ minutes to a different mechanic who is slightly more expensive but Sadly aqueel will no longer be getting my money. Sorry ol chap!

These guys are the real deal. True neighborhood mechanics you can trust and won't rip you off like…read moremost of the corporate ones. Highly recommend.

This will be a very long review in order to include all info…read more.. This place used to be awesome... But over the last couple years the quality and integrity have drastically declined. Brought my jeep in because I thought the shocks were bad and had a check engine light, I was told the issue was a module for the air suspension. I was quoted about 2k to fix. It wasn't super important to me but I planned on keeping the vehicle so I just did it. Immediately after picking up the vehicle the engine light went on again and it was the same code. They looked at it again and said now I need some other 2k part. I told them I would have NEVER spend 4k to fix this and basically got screwed out of 2k. Fast forward, because I did have some history with this place I assumed what happened may have been a fluke but I was extremely wrong. Brought the same vehicle in because I had a code for misfire in cylinder 5 and the engine had a tick sound. They inspected and told me it just needed plugs and coils. I have a voicemail from them specifically stating a tune up will definitely fix my issue and it was almost 1,100! I said go ahead and do the work. Before I even picked up my vehicle they called and said I still have a tick and they can inspect more of course with added fees. At this point I was very mad that they misdiagnosed AGAIN and still intended to charge me full price. I called a friend who is a mechanic in Michigan and called my local Jeep dealer and with only telling them I had a misfire they BOTH immediately told me it's because of the cam and rollers which is like a 7k job! I then did a very quick google search to verify this and it seems to be a very very common issue with this make and model. I was then told by the shop manager that John (the owner) told him if we were going to "act some kinda way" over this that he would remover the labor and only charge us for the parts and to never come back (still over $500 for nothing). We had no choice but to pay since the vehicle was held hostage until we paid. Needles to say I was NEVER planning to go back there and it's really disappointing how fast this shop went down hill and no longer stands behind their work.

Transmission fluid, and filter change. Install new aftermarket transmission fluid pan, supplied by…read morecustomer/me. As usual, top notch service. Brian and Alex are the only mechanics I trust with servicing anything on my 2020 F150 with a 5.0 engine. I sure wish I lived closer because it's a nine hour round-trip. Thanks again Brian and Alex.

I've almost always done my own work since the late 1960s but, every once in a while I have someone…read moreelse do work for one reason or another. Recently my automatic steering wheel telescoping feature in my Ford F150 King Ranch stopped working. An internet search indicated that the problem might involve pulling the entire steering wheel column. Not wanting to mess with that, I first took it to a new auto repair business right down the road from my house in Warrenville, IL. They simply couldn't figure out what the problem was even though I had researched it and told them that there was a good chance a gear was simply jammed. After two trips to them, they still misdiagnosed the problem. They charged me $150 for the misdiagnosis and were going to charge $1,300.00 for the repair even though they didn't know what the problem was (?)_ I had seen YouTube videos by BSG Automotive and Brian appeared to really know his stuff so I took my truck to them. It's about a 35 or 40 mile round trip but I'm sure glad I decided to have them check out my truck. We went to breakfast nearby while they diagnosed the problem. We got back to the shop within an hour and our truck was already in the parking lot and the diagnosis was complete. Not only that, but they fixed the jammed up gear during the diagnosis and determined that the jam caused the motor to burn out. They ordered a new motor. When the new motor arrived, they contacted me and they did the job while I waited the next day. Everything works fine again. But there's more to my experience. If I had taken my truck to the local shop, the telescoping motor would probably burn out again because, even though I told them to check for a jam, they said there was no jam. My total bill locally would have been $1,450 and the motor probably would have burned out again. BSG, on the other hand, diagnosed the problem in less than an hour for $100.00 and fixed the jammed gears during the diagnosis. When the motor was delivered, they replaced it while I waited for $710.00 (motor and labor). So, not only did BSG diagnose and fix the problem quickly, but they charged me $640.00 less than the local business which had demonstrated incompetence. Guess who I'm going to take my truck to in the future if it's to fix something I can't do myself. I highly recommend BSG Automotive. I can see why they have such glowing reviews. Nice people too!

This guy knows his business.He did an excellant job on my husbands truck. Looks like new.I highly…read morerecommend Automotive Specialties.

It was an unfortunate set of events that dictated we would not have our car repaired at Lucas…read moreAutomotive Specialties, but instead trade it in but that didn't stop the receptionist from being very rude, unprofessional and then hanging up on me when I said, it was unacceptable that we could not get the car back until tomorrow. I called back to speak to her supervisor and told him it was unacceptable that we could not get our car back today since she told me, I'll call you when it gets here. Making it sound like it was on its way and never once saying it could be a day or so from this morning. So I called back late in the afternoon trying to find out why I haven't heard back and she told me I couldn't get it until tomorrow. I explained that my wife needs it for work tomorrow and why wasn't I told that. She then said she did tell me, which she did not. So after she hung up on me I called back and I asked to speak to her boss. He was no better than she was in rudeness and professionalism. Years ago, I had dealt with them before and now remember what she was like that time too. They may do great work there but I wouldn't know it but I'll tell you what with those attitudes I will never go back there nor recommend them to anyone I know. I have never been treated so poorly by people who want to continue to do business in this town. On day two sometime just after 11 AM the lady from the front desk called with the estimate and we decided not to have the work done, she was angry and upset. I said I was leaving to pick up the car and that's when they told me it was taken to a subcontractor and she'll call me when it's back. I tried to interject that I would go pick it up, but she made it sound like it was already on the way. I was working and lost track of time and it got to be around 5 PM and I called back and she said the car is not there yet and that it would be there tomorrow morning. I told her that was unacceptable, because she knew my wife needed it to see patients as a traveling nurse. She said, I told you I'll call you when it's here and hung up on me. She knew from that morning that my wife was a traveling nurse and had patients to see the next day and needed the car but that didn't matter to her. Day three of dealing with Rich Lucas of Lucas Automotive Specialties and his representative at the front desk. I arrived at 8 AM, and another man was trying to help me but when Rich walked in he said I was wasting his time because I was looking for the best price for the work I want it done to the car and that they don't do estimates unless the work is being done there. (I ask you, what is an estimate for if you're gonna have to have the work done there and you don't have a choice once you get the estimate? No one I've ever dealt with before after getting an estimate done has demanded that I have to work done by them because they did the estimate. That is utter foolishness. So not only is he a mean old man he has deceitful business practices any uses fear and intimidation to try to get you to cave in to his view of things. We weren't even told until day two the car was taken to someone else to have the estimate done.) I went there at 8 AM to pick up the car and was told by Rich Lucas I don't listen because they said they would call me and no one called me. I said I understand but we need the car and I'll go pick it up. Rich said angrily, we don't work that way now get the "F" out as he stood up and pointed at the door. I said you're withholding my vehicle from me out of spite because we didn't have the work done here and I don't owe you any money, I'm calling the police. After the police came, he finally said the car would be there at 9 AM. I went back home and picked up my wife so she could leave straight from there. We arrived at around 8:40 AM and by 8:55 AM her car was still not there. At this point she took mine to see her patient and I waited inside where I could continue to watch the parking lot entrance. At around 9:20 AM I saw out of the corner of my eye Rich get up from the front desk and go back into the shop and then a few minutes later he showed up in the parking lot out front with my wife's car. Rich Lucas made me wait an additional 20 minutes, past the time he said the car would be there, knowing he had the car in the back the whole time. When he finally showed up with the car he had come from his back lot of which there is no access, except through the front entrance of which I have been watching since 8:40 AM. This means he is a deceitful, spiteful, lying, cheat. That's just my opinion after dealing with him for three days. It's also my opinion, based on my personal observations that he had my car the entire time and he was just being mean and spiteful.

Brandon and Kim run a great business!! We bring our Q50 and Telluride in for service and Brandon…read moredoes really good job of diagnosing the problem. They both go the extra mile in making it a good experience. Honest, experienced and great customer service. Highly recommended!!!

We stopped by since we thought we had a flat tire. A gentleman checked it and pointed it was a…read morebroken sensor for our van. He was very kind, courteous, and did not charge us for us time in diagnosing the issue. He also allowed us to take our dog inside the location. Thank you it's rare to see someone so kind and courteous. Highly recommend this place and will spread the good word!

The Mikes More Miles in Montgomery has always been so helpful and kind to my family and I. They are…read moreconsiderate of your time and trusted with all of our vehicles. They make vehicle troubles seem less stressful. Wonderful staff!

My go to place for routine maintenance. I had my oil changed recently, and I feel very…read morecomfortable with the service provided and the techs providing the service.

Everytime we come in, Spencer and John and the crew are always happy and willing to help. They are…read moreextremely knowledgeable and use their resources wisely. I appreciate how kind and above and beyond they have been in the search , and maintenance, of a new car. It's terrifying thinking about getting a new car, especially a used car, but they make it seamless and exude confidence while earning our trust. Needless to say, we will continue to return whenever we need help or even just to see their really cool fish tank and memorabilia.

I read all of the comments including those who left "ones". HONESTLY, I found one that could…read morepossibly be there but there is only one that quotes the correct name of people working there or associated with the shop. That said, I've been getting my Mercedes serviced there since 2002 and overall I'm happy with the service. No, they aren't the fastest but they know Mercedes and I've seen $500K classics in the shop. An owner of one of the classics doesn't take his car to an unreputable shop. They just finished my GLE63S and it looks pristine. All the cars below were serviced by Star European.

They scam 80 year old customers into doing coolant exchanges and brake flushes when all he went in…read morefor was an oil change.. he had no other work done and his coolant was just a little low. I had high hopes for this place but it's just another chain. Will not be back. The service advisor I called couldn't tell me why and Mike the manager gave me the run around before I got sick of hearing his bs.

I have to say I'm extremely disappointed with this location. For the past three months, I've been…read moretrying to get my tires rotated, and every time I go in, I'm told there's a three-hour wait or that I need to schedule days in advance. When I go to the Oswego location, they take me in right away. In fact, I've made several purchases there because they're always kind, accommodating, and willing to help on short notice. I purchased tires for both of my vehicles at the Yorkville location, but due to the repeated experience, I will no longer be purchasing anything from that store. Even though I have to drive out of my way, I'll be going to Oswego moving forward because they've earned my business. disappointed citizen.

All the guys are wonderful here and they don't overcharge. Lyle Brandon and the Smog Mechanic is…read morejust wonderful.

no communication, horrible service, and making up problems with my vehicle. also, they messed up my…read moreoil change three times it's ridiculous. had a car there that wouldn't start and after giving him $2000 worth of repairs, they never fixed the problem. also a repair that was supposed to take a couple of days took a month. again with absolutely no communication. what a crappy place too. DO NOT GO THERE. SPREAD THE WORD

Great service. Honest. Should definitely go back. Explained what needed to be done clearly.read more

SCAMERS!!! Apparently, I haven't been the first one who has been taken advantage of. Unfortunately,…read moreI went there just for a nail on my tire, since it was irreparable I was informed that a new tire was needed, as they didn't have the same tire. They had to install "my spare tire" since they pulled out the nail and tire got flat. I had no choice but let them install it. I was told "there was no charge" I thought it was very odd since they had spent over an hour in my car. (In all that time the female kept going to the back and staying long periods there, fishy) Well, I ended up driving away with a junk of piece spare tire shoved into my car, because they didn't install my original brand new spare tire. Since, I'm not playing games with the devil I had it documented. Next business day early morning I called to communicate them that I wanted my original spare tire back. Female on the phone was the same front desk person that was there that day, she just demonstrated her lack of professionalism, she denied everything and said bring your car back "I'll show you". I asked, what are you going to show me? She wanted to show me: How to force fit the spare tire jack into the piece of junk she and her elderly parter shoved into my car. Seriously? You wanted to show me how to fit the jack on something that I own, that belongs to me!? Like if I have no clue how the stuff that I have on my car must be perfectly fitted or placed, I was not born yesterday lady. Then, she proceeded to lose her temper and started yelling at me that if I have a problem with my car I should just bring it back to them. NO! I would never give you a chance to place your hands on my belongings EVER again! Further more, she continued yelling and threatened me to call her corporation if I keep calling and hung up my call; What's your corporation supposed to do, other than be ashamed of how this branch doesn't waste time to take advantage of customers. Also, I know a young lady that went to this place; she said they messed up her tires and they tried to keep one of her brand new tires. She asked them to give back to her and they were "oh, yes! We "forgot " we'll bring it to you" Boo! Stop thinking we females are an easy target and that we have no clue what belongs to us, or that we are ignorants and that we had no people that have our backs. So, here are my two cents to your business. First, you DO NOT had the right to yell at me lady, the only person who had the right to do that was my mother (yet she never did). You are no one to attribute yourself that right, apparently no one taught you, that taking someone belongings is called: stealing! Second, I never went there to ask anything for "free" I would have been more than happy to pay for the service and your time. But the "free" crap it's their bait. Advice; if you really want to save money, take your business somewhere else trustworthy as I did for my tire and brakes, based on other reviews (I would never compromise my safety with them). I had to get a new original spare tire because there was no way I would have shoved that piece of junk into my car. And no, no! No way, I'm not longer interested to talk to the management of this branch. I wasted enough time, money and energy with your shady business. Oh! by the way yelling lady, your nails looked bad! (I do have pictures, videos)