I was very disappointed with the service I received at Pine Lake Mail Post. I have been a loyal…read morecustomer for years and always had a pleasant experience when I returned my online purchases via UPS. They would accept my pre-printed labels and items with a smile and a friendly chat. I arrived with a medium sized box and motorcycle tire (brand new tire not dirty etc), and labels. The "welcome" I received was very cantankerous as to how I dare bring that in here and "we don't do that". I had to take a step back as I felt like very embarrassed in front of my daughter and other patrons. I don't know what changed, but I will not be going back to Pine Lake Mail Post anytime soon. They have lost my trust and respect.

I had a package sent here for a hold as I was out of town for an extended period of time. The…read morestandard hold period I believe was 10 days so I called in to ask if they would be able to hold it an additional week until I returned into town. They were super friendly and accommodating and when I got in, I was surprised to find that they also sold little gifts and Knick knacks inside as well!

I'm not sure how excited anyone can get about a moving truck.... but we had solid service and no…read moreissues with our trucks (we rented here 3 separate times). We recently did a move from the east aide of Cascades to the West. This is hands down the best place we found going east of Seattle, unless you want/need to drive all the way to Yakima or Spokane.

We would NEVER use this place again. We had the truck only a few hours once finished three of us…read morecleaned out the truck thoroughly it was a dry, there was nothing to sweep out! The next day they charged us $100.00 more for a cleaning fee!! We have pictures to prove it was clean? This young man was nasty and rude. We are writing home office regarding our experience and The State Attorney General. THE MICKELSON's

Curt at Eastside did a phenomenal job wrapping our Brand New Boat for transport to California it…read morearrived with out a scratch he uses only the best materials and does an extraordinary job..!! Thanks You Curt..! form Dave Humphreys

Do NOT waste your time. I was told my boat would be wrapped for over three months, and they have…read morenever shown up, and now I'm being told they aren't going to do the work they said they would. Of course, I'm frustrated that my boat sat out half the winter after being told they would do the work, but the absolute lack of professionalism is shocking. I'm starting over in January, because I trusted th company. Never again. Steer clear, folks.

Terrible communication. I almost changed my mind about them, but then was contacted by a…read more"supervisor" who was very responsive before the move. The originating move from Texas was fine. The trucker turned out to be a complete liar, which we learned when so much of our stuff was waterlogged. Good thing the movers at our final destination (Washington state) took video of water pouring into the truck in the rain. During the move into our new place I tried to get hold of Bellhop via phone (AI assistant- super annoying, didn't result in a call for 5-6 hours) and text. They completely dropped the ball. By a miracle, our stuff arrived in ok shape, even though the boxes were soaked. I only filed a claim for an expensive linen lampshade, even though we did end up with some scratches on the furniture. Just got back the claim result: they are offering me ONE DOLLAR AND TWENTY CENTS. My annoyance and disgust with this company is very, very high. Awful.

Bellhop Moving is a deceptive brokerage (not a direct moving company) that intentionally…read moreunderquotes customers to lure them in, only to inflate charges by 350% or more after services are rendered. The kids they hire as "movers" are not professional or qualified movers, and they even admitted underquoting is standard practice for Bellhops. The company makes no effort to be transparent about pricing. They quoted me 4 hours to move a 750 sq. ft. apartment just 3 miles, with only one large furniture item (a 3-seat couch) and total possessions that filled only half a truck. The move ended up taking nearly 11 hours, and with all charges, the cost exceeded $3,000--an outrageous, predatory scam. When I reported these serious issues mid-move, Bellhop lied about sending help and never followed up. Post-move, they falsified documents sent to my credit card company, falsely claiming more movers were present and that I never complained -- despite extensive communications proving otherwise. The Better Business Bureau (BBB) has been trying to hold them accountable for years due to an overwhelming number of similar complaints (1.2-star rating, 131+ complaints), but the Attorney General office has not yet taken action. This company is a scam, a bait-and-switch operation, and a consumer nightmare. If you value your time, money, and sanity, hire one of the many alternatives to Bellhop Moving.

They took really good care of my furniture and combined the smaller items and protected with shrink…read morewrap. Very kind and helpful as well.

Had a move with Pure Movers in Seattle and lucked out with Tim and Akuul…read more Straight up, these guys were great. They handled everything carefully without me having to hover or stress about my stuff getting wrecked. Nothing felt rushed, but they still moved efficiently and kept things going. Parking at my new place could've been a mess, but they figured it out on the spot without making it a whole ordeal. Just handled it and kept moving. They were also super patient throughout the process and just easy to work with. Good attitudes, good communication, no weird energy which honestly makes a huge difference on a moving day. Moving is a nightmare, but they made it way smoother than expected. If you get Tim and Akuul, you're in good hands.

Truly amazing, Jeny came on time and worked with our 6 year old daughter through the entire…read moreafternoon to sort out her play area. It was nice watching them sort out things and discard old toys. She brought the right equipment for organizing and she did it very methodically. I would recommend her everyone to reclaim a good portion of your house back

I've been using Jenyclean service for a few months now, and Diana has been incredibly thorough and…read moremeticulous with her work. She leaves the house feeling refreshed and clean. I appreciate her punctuality and pleasant greeting!

These guys were rude, inconsiderate and threatened to "get out" and talk to me when I asked them to…read moremove to the back of a long ferry line they cut. When confronted, they straight-up lied to try and justify what they did, then eventually backed off and went to the back of the line anyway. So not only were they disrespectful, they were dishonest too. If this is how they behave in public, I wouldn't trust them with my belongings for a second. Plenty of other companies out there--save yourself the headache and go with one that actually respects people.

Initial quote was $189/hr for two movers. While waiting for them to show up Todd changed it to…read more$209/hr for three movers but I had already paid a deposit so didn't want to lose that money. After the move I realized I was missing a box of sentimental items and when I asked Todd he said him and his crew didn't have it. I had 39 items to move so not a lot of stuff but regret not double checking before they left. There's a lot of moving companies that are better such as Joy Moving and I will be using them in the future!

Vera and her team went above and beyond during our most stressful time…read more Their whole team is professional, compassionate, detail oriented and truly care about their customers!! If you need someone to take care of your contents without the worry of anything braking, missing etc. trust these experts to take care of your needs!

A sales person from this company repeatedly visited our home after canvassing the neighborhood to…read moreevaluate for homes damaged by the bomb cyclone event in 2024. Although she was told that we did not need their services as we had already decided on another company she visited multiple times to hard sell her services. She would not take no for an answer and it was to the level of harassment. After she was told no for the final time, we received a call from Washington L&I regarding a call they received about improper asbestos-related work in our home. We had already tested the home to confirm that there was no asbestos related materials. This resulted in additional work and headache for us to refute this false report. During this disastrous time for me and my family, most of the people we have interacted with have been extremely helpful and understanding. It is unfortunate that there are some people out there who want to take advantage of our misfortune. I do not want an apology or any contact from your business. I want you to stop doing this to people, especially people who are trying to recover from a disaster. P.S. if you are an employee of this business, know that we have video monitoring of our property including of your visits. It will be difficult for you to pretend that you did not continue visiting our home even after you were told no repeatedly. I also filed an information request from the county to confirm the person who falsely reported us for having asbestos related work in our home. It was indeed someone from Superior Contents. These are people who retaliated against us after a natural disaster because we would not hire them when they showed up UNSOLICITED to our home.

Used them three times in last six years. Other friends and family also used this business. Always…read morehelpful and kind. Love them and using them again with a smile on my face. Great prices too. Check them out.

Be very careful to review the final charges if you rent from this Budget location. I was…read moreincorrectly charged for refueling, and even when I provided documentation that the truck was returned refueled, they still refused to fully correct the bill. I was quoted an estimated total of $43.07 for a local truck rental, but after returning the truck I was charged $93.34. The charge included 24 miles and 2 gallons of gas, despite only driving 22 miles and returning the truck fueled above the full marker. When I presented my drop-off photos and fuel transaction, instead of simply correcting the bill, they offered a partial correction. They refused to remove the 2-gallon fuel charge and acted like they were doing me a favor only partially overcharging me. If you rent here document everything and do not assume that they will correct the bill willingly.