I was very disappointed with the service I received at Pine Lake Mail Post. I have been a loyal…read morecustomer for years and always had a pleasant experience when I returned my online purchases via UPS. They would accept my pre-printed labels and items with a smile and a friendly chat. I arrived with a medium sized box and motorcycle tire (brand new tire not dirty etc), and labels. The "welcome" I received was very cantankerous as to how I dare bring that in here and "we don't do that". I had to take a step back as I felt like very embarrassed in front of my daughter and other patrons. I don't know what changed, but I will not be going back to Pine Lake Mail Post anytime soon. They have lost my trust and respect.

I had a package sent here for a hold as I was out of town for an extended period of time. The…read morestandard hold period I believe was 10 days so I called in to ask if they would be able to hold it an additional week until I returned into town. They were super friendly and accommodating and when I got in, I was surprised to find that they also sold little gifts and Knick knacks inside as well!

I'm not sure how excited anyone can get about a moving truck.... but we had solid service and no…read moreissues with our trucks (we rented here 3 separate times). We recently did a move from the east aide of Cascades to the West. This is hands down the best place we found going east of Seattle, unless you want/need to drive all the way to Yakima or Spokane.

We would NEVER use this place again. We had the truck only a few hours once finished three of us…read morecleaned out the truck thoroughly it was a dry, there was nothing to sweep out! The next day they charged us $100.00 more for a cleaning fee!! We have pictures to prove it was clean? This young man was nasty and rude. We are writing home office regarding our experience and The State Attorney General. THE MICKELSON's

Curt at Eastside did a phenomenal job wrapping our Brand New Boat for transport to California it…read morearrived with out a scratch he uses only the best materials and does an extraordinary job..!! Thanks You Curt..! form Dave Humphreys

Do NOT waste your time. I was told my boat would be wrapped for over three months, and they have…read morenever shown up, and now I'm being told they aren't going to do the work they said they would. Of course, I'm frustrated that my boat sat out half the winter after being told they would do the work, but the absolute lack of professionalism is shocking. I'm starting over in January, because I trusted th company. Never again. Steer clear, folks.

Around midnight the night before my boyfriend and I moved his best friend completely bailed on us…read moreto help us with out move. We already had the u-haul reserved and we had no idea what to do. I started googling "moving app" and bellhops was the first to pop up. OMG. LIFESAVERS. They were immediately in contact with me, and told me it was going to be tough on such late notice but they were there working hard to find someone. It was stressful, but they called me an hour before the time scheduled and said they had 2 guys for me! The price is well worth it and these people really know what they are doing. Our big studio took about 2 hours to load into the small uhaul and about 45 mins to unload at our new place. They moved all of the big furniture and didn't leave a scratch on anything! I have recommended this service to all my friends and co workers because it is more than worth it! Thanks for finding me great movers in less than 24 hrs and being so professional and letting me pay with a card/tip on the card also! Great great service!

Worst moving company ever. Damaged thousands of dollars worth of furniture and "lost" valuable…read moreitems even on a dedicated truck with only one destination, has no customer service (is just run by bots and AI), grossly overpriced, and a nightmare to deal with! Do NOT use Bellhop.

These guys were awesome!!! They were comforting with my moving anxiety (lol), on time,…read moreprompt/quick, and very careful with all of my belongings. I could tell they were definitely masters at moving. They got all of my belongings out of my condo (down three flights of stairs) and across the city to a new house, up a flight of stairs, without any issue! They were speedy and diligent, very professional and super reasonably priced! Would highly recommend, thank you again!!

I had a great experience with this company from start to finish. My first call with Nick set the…read moretone--he was clear, courteous, and gave an estimate that turned out to be spot-on. On moving day, Rasul and Chika were punctual, professional, and handled all our belongings with real care. The whole move felt smooth and well-coordinated, and everything arrived exactly as it left. A stress-free experience overall, and I'd gladly recommend them to anyone planning a move.

Quick and kindresponse and reservation. The cleaning was so…read moregreat. My sofa is now new one.

The home cleaning service is professional, the cleaning quality is high. The price is reasonable…read more We really enjoyed the cleaned home.

These guys were rude, inconsiderate and threatened to "get out" and talk to me when I asked them to…read moremove to the back of a long ferry line they cut. When confronted, they straight-up lied to try and justify what they did, then eventually backed off and went to the back of the line anyway. So not only were they disrespectful, they were dishonest too. If this is how they behave in public, I wouldn't trust them with my belongings for a second. Plenty of other companies out there--save yourself the headache and go with one that actually respects people.

I am extremely disappointed with my most recent move with Access Gentle Moving…read more I have been a loyal customer since 2020 and have used this company multiple times over the years. Unfortunately, this latest experience convinced me that this will be my last move with them. I was originally quoted $229 for a three-person crew. On the day of the move, a fourth crew member was added and the quote increased to $249 per hour. While I understand pricing can change when additional labor is added, this was communicated at the time of the move rather than in advance. The move itself was very straightforward: a one-bedroom apartment's worth of belongings from a storage unit to a new apartment only 1.6 miles away. When I discussed timing expectations with Todd, I was told there was no way the move could be completed in 1 to 1.5 hours with a four-person crew. What made this particularly frustrating was the amount of time spent in transit. I drove directly to the destination and arrived in approximately 8 minutes, while the moving truck took about 20 minutes. Coincidentally, Todd was also traveling separately and arrived at about the same time as the truck. The overall pace of the move felt unnecessarily slow, and what I believe could have comfortably been completed within 1.5 hours ended up taking 2 hours. The final cost was approximately $500 for a two-hour move with four crew members over a distance of only 1.6 miles. For the amount of work involved, I found this difficult to justify. The most disappointing part was what happened after the move. When I provided honest and respectful feedback to Todd regarding my concerns about the timing and cost, he became defensive and began arguing rather than listening to a long-time customer. At one point, the conversation shifted away from addressing my concerns and became unnecessarily dramatic and uncomfortable. In the end, I paid the bill in full because I was simply ready to move on. However, I left feeling that the trust I had built with this company over several years was no longer being honored. My advice to anyone considering this company is simple: get all quotes in writing, confirm crew size and hourly rates in advance, and have a very detailed discussion about expected timing and travel distance before the move begins. Otherwise, you may find yourself paying significantly more than expected. Todd, thank you for your service over the years, but please do not offer a refund. This is no longer about the money. I no longer have confidence in the service, and I genuinely regret choosing to work with your company for this move.

Vera and her team went above and beyond during our most stressful time…read more Their whole team is professional, compassionate, detail oriented and truly care about their customers!! If you need someone to take care of your contents without the worry of anything braking, missing etc. trust these experts to take care of your needs!

A sales person from this company repeatedly visited our home after canvassing the neighborhood to…read moreevaluate for homes damaged by the bomb cyclone event in 2024. Although she was told that we did not need their services as we had already decided on another company she visited multiple times to hard sell her services. She would not take no for an answer and it was to the level of harassment. After she was told no for the final time, we received a call from Washington L&I regarding a call they received about improper asbestos-related work in our home. We had already tested the home to confirm that there was no asbestos related materials. This resulted in additional work and headache for us to refute this false report. During this disastrous time for me and my family, most of the people we have interacted with have been extremely helpful and understanding. It is unfortunate that there are some people out there who want to take advantage of our misfortune. I do not want an apology or any contact from your business. I want you to stop doing this to people, especially people who are trying to recover from a disaster. P.S. if you are an employee of this business, know that we have video monitoring of our property including of your visits. It will be difficult for you to pretend that you did not continue visiting our home even after you were told no repeatedly. I also filed an information request from the county to confirm the person who falsely reported us for having asbestos related work in our home. It was indeed someone from Superior Contents. These are people who retaliated against us after a natural disaster because we would not hire them when they showed up UNSOLICITED to our home.

Be very careful to review the final charges if you rent from this Budget location. I was…read moreincorrectly charged for refueling, and even when I provided documentation that the truck was returned refueled, they still refused to fully correct the bill. I was quoted an estimated total of $43.07 for a local truck rental, but after returning the truck I was charged $93.34. The charge included 24 miles and 2 gallons of gas, despite only driving 22 miles and returning the truck fueled above the full marker. When I presented my drop-off photos and fuel transaction, instead of simply correcting the bill, they offered a partial correction. They refused to remove the 2-gallon fuel charge and acted like they were doing me a favor only partially overcharging me. If you rent here document everything and do not assume that they will correct the bill willingly.

They are amazing. Easy to work with! They have helped a lot with my business and their trucks…read more Recommend them to everyone always.