I've been going to Platinum Vapes since I started vaping around 5 or so years ago. They have ALWAYS been nothing short of excellent. From the quality of their product, to the quality of their care. As soon as I walk through the doors, I get a sense of overall relaxation. Compared to when I've visited other vape stores or lounges, I would get a feeling more closely related to that feeling you get when you pass by that neighbor that you know doesn't like you. Even though they've never said it... Anyways, I can't always afford to vape like I would like to, which is why I like their "2 for 1" or "Half Priced Bins". And also very importantly, I never feel like they're trying to sell me on something. I have felt very uncomfortable in the past when at a different store and they 'hover'. Like a hunter about to take advantage of his prey's first mistake. I just generally really enjoy the welcoming/ homey feeling that I get when at Platinum. I've never had a bad experience there, with ANY of the staff there. I wanna thank Jennifer especially though for making an obvious & honest effort (very successfully), at caring for the customer and the profession. Or hobby, or whatever it is for each person. Thank you Platinum & thank you Jennifer & the rest of the staff. I can safely say that I will be continuing to have the Platinum Vapes in Newark be my ONLY vape supply store. Unless there is a vaping emergency like a broken tank or lost juice, etc. and I can't make it to Platinum. Lol. - Appreciatively, Cameron M. read more

It's been a week or so since I went to this place and got my atomizer and finally making a review. First thing first, right when me and my girlfriend walked in, we were greeted by the staff with positive attitudes. I've been vaping for a couple months now and was looking for my first mechanical mod. It was hard for me to decide since i was in a budget to get one. One of the staff came up to me and asked if I was looking looking for something particular and helped me right away on what I should do/get since I'm on a budget for a mod and i was pleased on the decision I made. Right after my purchase I was offered to get my i-Go W (dripping atomizer) build! As I watch them build I called one of my friend to come down the shop and get his rsst built. Thanks to Bryan for re-building my friend's rsst tank and to Daryl for building my igo w. Very well explained on how to build your own coils! You guys know your stuff! We were very pleased of the outcome! Finally getting the clouds we've been wanting to get! I have never been to a vape shop that would be patient enough to help us choose on their e juice flavors since my girlfriend like sweet fruity type of flavors. It was worth spending and hanging out at the shop! We are now enjoying our vape! Thanks to Platinum vapes for opening up a 2nd shop here closer to home! Will definitely reccommend to friends and family who's trying to quit smoking! Vape on! read more

My first time here and definitely the first of many to come. Bryan was such a sweet heart and helped me with everything I needed, he was so great I just had to make a yelp just to write him a review. First I wanted something cute and decided to so I bought myself a cute little poldiac and two 18350 batteries to go with it. The omega atomizer looks sooooo cute on this little guy. Definitely my new baby. Bryan wrapped my coils for me and this little guy gets more vapor than my old hookah set. No more tobacco/shisha for me! The liquid selection here is phenomenon. Seems like there were hundreds of flavors to try from. I bought a bottle of Mother's Milk, I love the Love Potion, R&R's Vanilla Custard, and Omega by Space Jam. Everything went quickly and smoothly. I loved the vibe of the place, from the music to the TV, waterfall machine, and they even had a foosball table! I will definitely tell my friends about this place and be back soon. Thank you Bryan you're such a darling! read more

Platinum Vapes is the place to go whether you have a simple question or seeking help on how to get that next big cloud. Darreyle, Brian, and Davis are vape masterminds when it comes to rebuildables, they have shown me everything I know since I moved up from the standard pen and pro-tank. Katrina and Kayla are awesome both very knowledgeable on the products in the store and take their time answering questions and helping you find what product will work best for you. I have bought 4 mods, 2 atomizers, 1 tank, and an insane amount of juices from Platinum Vapes since the first time I walked in there last September and will continue to keeping going there. All in all they have had everything I have been looking for what that #1 thing that sold me on Platinums is the atmosphere whether your there to buy or just to hang out your always made welcome. Other shops definitely have their work cut out for them because this place sets the bar HIGH! read more

Came here for their grand opening and there were lots of people! Heard about this place from my cousin so I had to check it out. I even met new people from different cities! Also came back a couple days ago to buy a starter kit as a gift for my mom and their crew knows their stuff! Awesome customer service! I wanted to thank holly for her good customer service and being patient and the whole crew! very positive vibes when you walk in the shop! Very nice setup! I just found me a shop that actually carries different variety of liquids! Again thank you guys! read more

In Newark visiting and found this shop through Yelp so we stopped by to check out the place. It looked pretty clean with a modern setup. This shop has plenty of juice to sample. I personally like the mint flavor. Darrel who works their provided great customer service and knows plenty about vapes. I love the selection they have in their showcase. I hope they're still around the next time we are in town. I was told that they also have another shop in San Jose. I will definitely stop by the other shop one day and will update this review. LF 7/2014 read more

Came in today and was surprised to see Brian working here too! I like the layout in the store great design and very clean! They got love potion too so I bought 6 bottles then Brian rebuild my vape and was working great after! Shout out to him! Also thanks to the other guy working with him forget his name. Very knowledgeable staff that will help you out with anything vape related! Testing station is cool too you can try out all the flavor they have! read more

Platinum vapes damn... what can i say dope place to buy vape supplies from and get juices tooo.. the customer service is excellent everyone is willing to take the time to show you the ropes about vaping. From starter kits to high end mods. The person to help me the most was darreyle showed me how to fix mods up real good from beginner mods to high end mods. He even shows examples S/O to Platinum Vapes Vape on! read more

These guys are the BEST!! Bryan walked me through changing my cardomizer OVER THE PHONE!!! That's how great these guys are. I will forever be going to these guys for all my vape needs. Please follow my lead... a real, honest, legit business going on here. You will not regret it, I promise you. A big, BIG thanks to these guys...a bunch of LIFE SAVERS!!! read more

Came here to buy a bedazzled vape for me and my sister. Really good and nice customer service. Knowledgeable. Great prices. Even greater juices!. Definitely coming back. Recommended to all vapers and new vapers. I will definitely check out their other locations soon. read more

Awesome shop. Favorite place to go to get juice or a build or just hang out for a while. Very clean and very knowledgeable staff. Can answer any question you have. Anything from clones to high end mods. Perfect shop for the novice vaper or your experienced dripper. read more

This place is pretty amazing. I came here and bought some Love Potion and a Nemesis mod with an omega dripper. Sexy build (thanks to Bryan) and sexy mod, Thanks Platinum. Great customer service read more

Waz was very kind and friendly and knowledgeable. He knew what he was doing and they had a wide selection of different things inside. The prices were also really good. Would recommend for sure read more

Great service, friendly own, very knowledgable and friendly staff!!! Had all my questions answered and a great selection of juices at reasonable prices!! read more

Jennifer helped me pick out juices and her customer service is AMAZING! I've been going to PV for years and I'm glade that I go whenever she's there! read more

Their juices are on point!! I'll be back for that mint one they just got in nice place, clean and nice tunes playing. I love the Bay Area so far read more

These guys really take care of you I haven't found a person that works there yet that doesn't take good care of me when I go there thanks guys read more

I am never going to platinum vapes ever again they never having anything and their juices taste like shit.

I was new to vaping and they taught me all I needed to know. Great customer service and very knowledgable. read more