Shout out to a real nice employee named Gio! My backyard hose spigot has a leak and I brought…read morepictures of it to the store. I had my infant with me and needed my hands. Gio was so kind and helped me find the exact part I needed. He even carried the basket for me while I was holding my infant. This was my infant Son's first trip to the hardware store and Gio was telling him about the parts we need to fix the hose. We got the correct paint, wrenches, spigot and plumbers tape. Great experience! Thank you Gio for being so helpful and considerate to help a working dad get the stuff we needed. They even have HOTWHEELS and I picked out two so we can race cars when we get home. Need parts? Take a picture and walk into this store- Gio and others will help you. Highly recommend A+++

Went looking for faucet valves for my laundry room. After going to both big box stores here in town…read moreI found what I needed right down the street at Ace! Clayton helped me find the faucet valves for my ancient Pfizer faucet. He is a Gem of an employee! He also helped me locate a small bottle of Roundup and a garden hose for the back yard! I have never had a bad experience at this store! It's a diamond in the rough!!!

Our air conditioner died on a 100 degree day. My husband thought that the problem might be the…read morecapacitor so the search was on to find one available immediately. The Davis and Woodland Ace Hardware did not have any, nor did the Woodland Home Depot. Who knew that the Dixon Ace Hardware would carry them and have them in stock. They set one aside for us and we immediately made the trip to Dixon. The capacitor was waiting for us and the sales person mentioned that they are the only ones in the area that carry items like that. We wandered about the store a bit, it's larger than the Davis Ace. My husband was also looking for a specific drip irrigation plug but they didn't have it in stock. Two sales members helped us look for the item and then they explained that the store will be doing a major re-do in October so they are starting to reduce inventory and the plug seemed to be one of the current reductions. Even so, the store was orderly and well stocked with other items. Our $40 purchase in hand, my husband installed it once we got home, saving probably hundreds of dollars if we had called a HVAC company to diagnose the problem and replace the capacitor. BTW, it worked and we have cool air again.

I struggled with my weed whacker for over an hour. In less than one minute the Handy Helper station…read morehad me up and out the door. My hero! Thank you, I was ready to break that thing in two.

Bought the blue and red variety of these wind turning flowers and they add such a pop of color to…read moremy yard without having to water, fertilize or trim them like regular flowers. Such a good value for less than $6. each, I'm now wishing I picked up the yellow one. But the lady at the garden center said I should return or call to see if they may get a shipment for Spring or Summer time. I've picked up quite a few cactus succulent type of plants at Home Depot and all 5 of them are thriving neatly nine months later. I highly recommend their garden center for your outdoor pots as well.

Good luck Getting someone to help you. They don't even pick up the phone…read more I asked 3 people for help and no one came. I asked to speak to the manager and apparently they were too busy to talk to me too. Lowe's is right across the freeway. I'm headed there now. Reply to Home Depot team: I have lived in the area almost 20 years. This store used to be great. But no more. I would rather drive to the Woodland Store 26 miles away (I live 10 away from Vacaville) than go back to this Vacaville store. You really need to send someone to Vaca to kick some a$$.

There is nothing to not like about this place. I live about 30 minutes away and go there semi…read moreregularly to look for treasure. They get new stuff in on predictable days, staff are friendly, store is clean and organized and there are deals. I have been buying RH for years because the quality and customer service are best in class. I mostly walk out empty handed but inspired and sometimes walk out with an amazing deal. If you can be patient, you can win big here.

This location is far better than the RH outlet in Sacramento. Their selection and service is…read moresuperior.

I was amazed by this Lowe's home improvement, superstore, so amazed I signed up for a Credit Card…read moreright on the spot and being a member received a amazing $24 discount on a door that was already discounted down to $159, what a deal this paid my tax and threw a little extra on the discounted storm door. I'll travel from Napa any day! Staff everywhere and they all seem to know where everything is, and a shout to hard worker Jared, I believe his name was on his tag who brought me down to storm doors, pulled the order out and carried it all the way to the front went and found a cart and loaded it and helped place it in the truck's bed, Great service for a senior citizen. 7/24 11:48am Customer 4 ever

So right off the bat I will say that I also have been bamboozled by false inventory online. But…read morethat seems to be common with any big box store... Otherwise my experiences with customer service and inventory at this location have been very good! In particular I like their gardening section. They have lots of healthy looking plants in the clearance section! They actually water their plants. Most of the time it just seems to be making room for new arrivals. The associate calls it "the happy shelf". The employees I've interacted with have been great too! The gardening section people are nice to talk to. They actually also garden and so can tell you tips or about their own experiences. The nice thing about their plants is they have a one year guarantee. So if they die you can get a replacement or refund. I think all of the plants I've bought from Lowe's have survived so far. I can't say the same for the big orange competitor. Tip: If you're buying mulch you can simply tell the gardening register person and pull your car up to the curb for assistance. No need to load and push around a heavy cart yourself! When I went into the main store two associates helped me find a tape measurer. That's without me flagging someone down for help. The prices also seem to be fair and they often have good sales. I bought major appliances here after comparing with a couple other stores. Delivery and install was good even though it's contracted out.

Quality with great customer service. Highly recommend this place ! Also the return process was…read morevery easy for all fencing i didn't use.

Sorry I can't give it 5 stars because they aren't open on the weekends when most working people…read morewould be able to shop. At least open on Saturday.

Grilled chicken wet burrito tasted great and was enough for a few meals. Really enjoyed it. Thanks.read more

Yesterday I needed a few pieces for my drip irrigation system. I had visited Horizon in Vacaville…read morea few times before, never needing much. Sophia, a counter salesperson, pleasantly greeted me and asked what I needed. When I told her, she remarked that she remembered having helped me with a similar order...a least six months earlier. I talking about less than $5.00 of merchandise. I was impressed. She then led me to the parts I needed and explained how to piece them together. I also needed one other thing that was harder to locate, but she patiently found what I was looking for, then took care of me at the register. Sophia is a great example to the service I received at Horizon, and as a result of our interaction, I'll be sure to return and spread the word about her and the company. JB

We had to make a purchase at the store today and asked if we could pay over the phone. The woman…read morewho helped us was very rude and got angry because the call took a little longer; she ended up yelling at us. My brother asked her if everything was okay, and she shouted abusively at him. Her name is Neelam. She strikes me as someone who has no respect.

I purchased African Violet and Wandering Jew plants today. The plants looked really good today. The…read moreorchids were beautiful . Lots of plant pots and pottery were available. As always they were well stocked with fertilizers and plant food. The staff who waited on me was friendly. There is plenty of parking in their private parking lot.

Bad service definitely careless have dangerous objects everywhere don't clean up well so many…read morehazards

This lumber yard has been here for years and I've used them for siding on several of my homes…read more Customer service is always on point, prices are very fair and inventory is plentiful

I recently wrote a review regarding a defective gas water heater purchased from Fergusons. Since…read morethat time they have reached out to me and made good on that purchase. In response to the yelp review they completely refunded me the cost of the replacement water heater as well as the original, making the only out of pocket money the cost of the installation. In this instance I would have to say I give them credit for making it right.

Super helpful guys. They found the part I needed and held it for me since they inly had one left…read more They seem pretty serious but as I completed my transaction they showed some humor and were really friendly.