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    4.0 (1 review)
    Closed 9:00 am - 4:00 pm

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    3 months ago

    They purchased my 2015 Thor Chateau. Even though, it's more than 10 years old. Wes & Brian made it a simple process & even picked it up.

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    Blue Compass Rv - Slumped over sleeping employee.   She was startled when waken.

    Blue Compass Rv

    (110 reviews)

    First, we just want to say that we love our Starcraft travel trailer. It's spacious, great cabinets…read morefor storage, well built, and very nice looking. The RV itself is great, which is why I gave this three stars instead of one. That is where it ends. The service details and inspection department is terrible. They keep it for an entire week after you purchase your RV, so the service department can go through it, inspect and adjust or fix anything the needs repairing, right? Well, I don't know what they did during that week, but the septic tank came to us plugged. Their suggestion was to use the tablets, which did work eventually, but had they done the check system in the first place, we wouldn't have had to deal with it. The pipes under the sink have been leaking since we brought it home. They are now fixed (by us), but again had they done the check system in the first place, we wouldn't have had to deal with it. The shower was leaking under the sink in the close out area. It's fixed now by us but, had they done the check system in the first place, we wouldn't have had to deal with it. This RV was not even two years old when we bought it and there were just too many issues that should have been caught and repaired by the service department during the week they kept it for "inspection." IF you purchase from this Blue Dog location, possibly bring someone along who knows the ins and outs of RVs to check over their work. Don't just trust that they are doing their job with the inspection/repairs. Finally, we paid cash for this, which they weren't thrilled about. Then their sales department tried pressure and push us to buy the three year warranty. Now I see why. We didn't purchase the warranty and we are glad we didn't. Their RVs can be good, the service department, not so much!

    Walked in this place stood in the lobby for 10 min while 5 people looked at us and not one person…read moresaid hello. Walked out and went to camping world next door. Recommend skipping this place just go to camping world!

    RnR RV Center

    RnR RV Center

    (66 reviews)

    This review is being written out of frustration over not ever receiving a cabinet door that we were…read moretold would be replaced when we purchased our 2025 RV last August. There were several issues found when we did our walk through. The tabletop was not correct so you could not convert the table into a bed. One of the cabinet doors had been severely damaged that they claimed had already been ordered and would be shipped to us once received. The shower had a leak that they supposedly fixed. We got the tabletop in a somewhat reasonable time the shower leak I had to repair once we found they had failed to do so. The cabinet door never arrived. Talked to John the salesman several times about the cabinet door we were told it could take some time to get it. A year later no door. John has since retired. I tried calling to talk to someone yesterday no call back. We have had worse experiences with other dealers this is why they are getting three stars instead of a one star. I know the dealer did not create the problems, but they failed to deliver on the repairs as promised.

    Chris was our Salesperson. Cori handled our onboarding and tutorial of our new Minnie Winnie. The…read moreentire experience over 5 months was fantastic. We did a great deal of shopping. Looked at the RV models over and over. Chris was patient, and answered all our questions. We negotiated a great price. Their team had to fix a few things prior to us driving off the lot. Did that. Gave us a solid trade in value on our older RV. First time buying. Hoping all goes well this first year. Will check out how they handle service calls. Keep you posted.

    Play More RV - rv_dealers - Updated August 2026

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