Very helpful when setting up my appointment and I was glad they had a drop off box to leave my car…read morethe night before. They kept me informed of their findings and the cost was not what I expected, much less.

E. Wood Local Guide·33 reviews…read moreI brought my toyota rav4 in for an oil change and to check brakes for frequent grinding when coming to a stop. I called about 5 hours later to check the status and was told oil change had been completed and waiting to check brakes. A few minutes later I was contacted that my car was ready with no problems found. He explained that there was over 60% of the pads left in the front and 80% on the rear. That would be fantastic news if the brakes didn't grind! They test drove and couldn't duplicate the problem. The problem did continue for me driving home. I appreciate they didn't want to do work that wasn't necessary, but service advisor did not care to listen to what I thought might possibly cause the noise. I explained my car had previously been in an accident and had front suspension parts replaced. I suggested it might possibly be a loose pad or calipers loose or hanging up but he blew it off as a sensor. I didn't get the feeling that my problem was worth looking at beyond checking the pads for thickness and diagnosis fee. I basically was charged 204.00 for an oil change including their 3.5% credit card use included. After using my debit card I noticed the fee so changed and wrote a check for 197.00. Maybe it's me, a little confusing thinking debit card is the same as cash (most places). They did however only refund 197.00 of the 204.00 charged. So we are back to 204.00 for an oil change (to be fair, I got my preferred oil) and to be told my brakes are great. I have had people recommend your shop to me in the past and decided to give your shop a try with my brakes issue, but will never recommend or be back. Enjoy your 7 bucks credit card fee you kept, it will give me enjoyment in telling everyone I can of my experience and waste of time and money using your business. Update: I did reach out to Doug, but after emailing back and forth I am unsure he understands my frustrations of getting my brake problem blown off. It was my understanding I was paying for a true evaluation of what is causing the grinding noise. What I received is a free tire store look at the remaining brake pads. My option is they just don't care to do anything beyond the quick and easy $$, or care to listen to their customers. I never plan to return, trust is gone.

I used this location for a car repair after a wreck. They were friendly, easy to work with and…read moreexplained everything well. When I got my car back, it was way better than expected. It was detailed! I have not seen my car this clean in a very, very long time.

The overall experience was horrible, quality was poor and was lied to multiple times by Phillip,…read moreavoid by all means pleanty of other shops nearby

I washed my car with great detail on Sunday 2/12/23 so that…read morethe scratches and dent could be seen when delivered at 09:00Am on Monday. We were told by Josh Talburt the owner of Pud's Paint/Fab & Collision the car would be ready on Wednesday 2/15/23. I called Wednesday and was told it would be ready until Friday. When my wife and I went to pick up the car on Friday the car was covered in dust with the keys on the roof parked outside. The interior of the car was filthy with stains on the front seats. The Drivers door where the dent was looked like someone painted with a spray can. We told Josh that this was unacceptable. He said he would "Buff it out". He did. When the car was retuned to us later on Friday there was a dent that was not there Friday morning. Josh told us to bring it back and he could "PDR" the dent. I told Josh Talburt this is not where I will do business ever in the future. I have several cars that I wanted to give to him for restoration. I suggest anyone reading this to think twice before taking any vehicle to this business! I spent all day Saturday 2/18/23 cleaning up the mess that "PUD'S Paint Fab & Collision left for me. The remedy that Josh Talburt gave me was he charged me $500 instead of the agreed estimate of $750 to $800. Trust me I would rather of paid the $800 to have my car done right. This is no way to run a business. Josh Talburt's exscuses were everything from supply chain issues to "I had an emergency road service. The last exscuse on Friday was one of his workers Uncles I believe had a heart attack! Again do yourself a favor do not use this business!

Our 2019 Yukon Denali was involved in an accident a couple months ago. Took it to Pud's for the…read morerepair work. They had to replace the bumper and do a paint match. The work was excellent. Last Friday we had a deer jump in front of our 2016 Chevy 2500. We have significant damage to the front bumper, air dam and grill. Without hesitation this morning we took this one to Pud's also. He will be able to have all repairs done next week and will help us deal with insurance to file the necessary claim documents. Josh and his crew are great to work with. We highly recommend this shop for your automotive paint and repair needs!

Took my jeep here for a misfire that I was having trouble getting diagnosed (at a reasonable…read moreprice). They were awesome! Talked me through things in a way that was easy to understand, answered my questions, did the tests that needed be done and no more than that. Fixed it the next day. They are great! Highly recommend them and will def. be back!

Had a nail in my tire. Even short handed the gentlemen behind the counter helped. The tires were…read moreunder road hazard insurance through YOUKNOW WHO MART. But they couldn't be less helpful . Hats off to you . Thanks L.Snow washburn.

They have the overall best customer service. I keep coming back to the Rogers North location…read morebecause of the people and culture. They work well together serving customers while maintaining professionalism and integrity. -Kenya House Happy recommending customer)

My wife bought a car from here the salesperson name Kynzi Eichler is a very good salespersonread more

This automated car wash is on the right side of South Walton when heading north. It is directly…read moreacross the street from a Zips. I guess there's enough business here for two car washes to compete? Friendly attendants understood that I just wanted the basic wash - $12! - and didn't try too hard to upsell me. They also noticed the Missouri plates on my daughter's car so I wasn't a candidate for their unlimited wash today. Basic car was was decent enough, cleaning all the important places and leaving a clean car. They have free unlimited vacuums that had a strong suction so I was able to get all the dirt and crumbs off the floors and out of the seats. And they have free clean towels, which was nice to get the edges, inside the doors and lastly, a bit more attention to the wheels. Overall, I'm pleased with how this wash turned out. Is $12 a little spendy for a single wash? Yes but the service was good. Maybe once a month? [Review 2354 of 2024 - 402 in Arkansas - 23368 overall]

After snow and icy weather, came for a wash to get mud and road grit off truck especially the…read morerunning boards. Prices are competitive with other car washes nearby. Service attendants are friendly. Overall pleased with this wash. Will return.