I have been shopping at this store for the last 13 years and my experience today was extremely rude…read morecashier by the name of Emery. This entitled young @$$ was condescending and disrespectful to me the customer while I was checking out. A person like this should never be allowed to interface e with the general public again-period!

It's the closest hardware store to my home. It's too bad that my presence and patronage is not…read morewanted. The clerk made it crystal clear. I've been many places and this was the first time I've had this type of experience. I know to stay in my lane and how to behave in public. Now I know to stay clear of that store from now on.

It was a great place for everything grill related. But the store has been closed since 2020.read more

Grills and accessories. Incredible selection and price. Let E.J Bray get you into your new grill…read moretoday! Get on in and browse this location. Every conceivable grill and grill accessories you could possibly need. Don't see what your looking for? Let this top-shelf Grill supplier check their catalogs and order it for you! Courteous to a fault, the Owner offered to carry my bag of Cherry Pellets to my car. Love this place and can't recommend it highly enough.

Amazing place with outstanding service! I bought a super nice grill from them summer before last…read moreand had a delayed small electrical problem with the original installation. They came out same day and fixed it today! No questions asked. I am not one of those complaining customers who just fuss to get their way :-) I couldn't be happier with their response. Highly recommend !!!! look me up on LinkedIn if you need a personal reference

We used this company to make an outdoor grill, we purchased the grill and accessories from them,…read moreand also purchased outdoor heaters. I would say the "sales" ability upfront is very good and I agree with most of their recommendations. The grill they made was good with no changes needed which I appreciate. The follow-through after move-in has been very slow and less than desired. Repeated follow-up needed and still have issues unresolved. I sense they are super busy and, with no more money to be made from me, I'm low on the priority list.

Pleasant hardware has very helpful Courteous staff. I've…read morebeen going to this hardware store for years.

This was my first visit to any Pleasant's Hardware branded store. I've been to Ace before. My…read morefirst time to this location. I live about a 1 hour round trip. Came there specifically to have a key duplicated. No one at the desk. No problem, I'll wait. Employee walks by and sees me standing there and was going to keep walking so I decided to ask her if she can help me. Immediately, not a great attitude. Did not catch her name but pretty sure her name tag had "manager" on it. She had that way of talking that just signals they are irritated to be helping you. So she doesn't have the needed blank (which I understand) and decides to try to make a "custom" key for me, which I appreciate. She hands it to me and says she thinks it will work but it's custom made. Ok, I get it. This is where my annoyance increases. I said I'd like a total of three duplicate keys. She refused to make the other two. She said there's no point in making them if I'm not sure if they are going to work. Sure there is....I live an hour away, I tell her, so I'd like to get the keys now. Nope, she refused again. So if the keys work, I'm all set. If they don't work, I'm out $6 to $8. Under her way, if the keys work, I am supposed to make another 1 hour round trip to have 2 more made? Why not just make them? She apologized for how far I lived away and said....there's no point in making them if I'm not sure they are going to work. I'm a bit stunned at this outright refusal to sell the customer what they are asking for. I guess the customer is not always right at this store. It was clear she just didn't want to spend 5 more minutes making two more keys. It was quite annoying. I do not plan to return to this store.

Used Acme recently for very nice wood stove for a contracted project. It was a great experience all…read morearound. From initial pricing to talking installation details/nuances, to the actual technicians who installed the unit, very easy and smooth process. Will hopefully work with them again.

Neil was awesome we came in to this place for some wood burning stove gaskets. He had a bunch of…read morerope gaskets for the stoves. Helped us out. Was very friendly and professional. We bought the 3 types of gaskets we needed. 2 rope gaskets for our window frame in our stove, (1 was for the vent area and 1 was for the glass that went inside of the frame) that was the 2 rope gaskets and then the 3rd one was for our Door hatch to the stove. So 3 total. I removed it from our stove to bring in the gaskets to match up what we needed. Neil said that definitely helped him figure out which ones we need. I'm glad I did cuz there was 3 different types needed for our stove. Thank you Neil. You are awesome.

Finlay Street - Mature knowledgeable staff. Always helpful and I typically find what I need. Not a…read morehuge box store, which is nice.

This is one of the oldest hardware stores in the city and they have several locations, but this…read moreone, while not as big as the one on Broad, is closest to my house. I love the jumble and assortment of stuff here, and it's much more of an adventure than going to Home Depot. I find little sink stoppers and screens for my bathroom and kitchen that I can't get anywhere else, but I always end up picking up something on a whim, like candles. They have the odd gift item stocked right beside the really functional hardware stuff. I bought my Sterno stove kit, which really comes in handy in the winter, since Church Hill almost always loses power at least two or three times during the season. Can't live without my morning mud!

The selection here is limited. They usually have only one of what I need and usually the price is…read moreabout 25% higher than other places. Service is ok.. However there is that one guy who always just never stops talking. He just keeps on talking all the time just runs his mouth even when you say thank you and try to move on. That guy is the only reason I'll drive to another store unless I absolutely have no time.

A good store with a small-town feel. There are some really friendly employees and then others that…read moreI feel need a little push with interaction. Overall prices are not bad and staff is knowledgeable. They offer a military discount. Lots of different items to entice all shoppers - in addition to interesting outdoor and home items, they even have funny greeting cards and some kids toys! Brandy helped us today and was super knowledgable; she knew all the right questions to ask in order to get us the product we needed. Thank you again!!

I really like shopping here. The staff is friendly and they have a great selection of around the…read morehome products, with everything from barbecue grills to lawn and garden care.

it is a family run hardware store, that treats everyone as the only customer. whenever i need a few…read morescrews, or parts for my soldering gun, or getting a screen re-screened, or to pick out some room paint, Taylor's Do It is the place to start. The prices are fair. they also carry a large selection of brand name grills and smokers. And they know how they work, and can explain the differences.