So I have been here twice and since I moved to Texas and this is my new nail shop! My first visit…read moremy nails were nice but my full set turned to a half set by the 2 week mark!! However, it has been 2 weeks since my last visit and not a nail has budged!!! Julie did a remarkable full set this time, and Cindy performed the best pedicure I have ever had 2 visits in a row. She is amazing, very patient and consistent. The tired feet pedicure/massage is the absolute best! A big plus is that they are waiting on you to arrive and they offer a complimentary drink. I chose white wine each time. This place also gives you a chance to spin the wheel for free gifts, discounts on services and more!! I will be back to see Julie and Cindy! I hope I spelled their names right!!

I came in today for my third builder gel set here and overall, each visit has been okay. I…read moregenerally like the way my nails are done. However, as I was leaving today, I noticed I hadn't received a receipt so I asked for one. When I got to my car and reviewed it, I saw I had been charged an extra $10 for a "nail fix." That was confusing to me because I came in for a builder gel set on my real nails and they had done my previous set as well. I went back inside to ask about it and was told by the manager that the charge was because I had partially removed the gel from two of my nails. I explained that the gel had started peeling after two weeks, so I removed part of it myself this morning knowing I was going to come get them fixed after work today. My main concern is not necessarily the $10 itself, but the lack of transparency. Three different employees assisted me today between my pedicure and gel set and at no point was I informed there would be an additional charge. When I asked why no one thought to alert me, I was told they "thought I knew." Very odd response for it only being my 3rd time. I was initially excited to find a new nail salon that provided good service and transparent pricing, but adding charges without communicating them beforehand (and then making excuses for the lack of communication) makes me reconsider returning

Pretty nice! I went in for a basic French manicure (no dip…read moreor anything, just regular polish) and then did a nice job. The place is pleasant and very clean and the staff is friendly. I'll definitely go back.

Just ok. Was met by a front desk person that kind of sneered at me...weird. The mani/pedi came out…read morewell enough. Price is a bit high for the vibe. Wish there was a place similar to go to, but I am limited to location.

Visited this place on August 3. For the prices they charge, the service and the products they use…read moreare not worth it. I paid $105 for a fill and a pedicure with gel on both my hands and feet. By August 7th, my toe nail polish was chipping just for wearing closed toe shoes. This has never happened before with gel polish. I should have known the polish was old or something was going on with their supplies because every color I requested, they said they didn't have and I eventually just settled on a color. The guy who did my nails was rude, he kept telling me what color he wanted to give me based on what he had and then got frustrated because I didn't want to just wear anything. They look like they don't get much business and I see why. It was my second time giving them a shot but, it's definitely my last time

My sister went here and had 2 completely different experiences. My nail technician Lee was…read morefantastic and my nails turned out beautifully. My sister had Kevin and he was angry, short-tempered, and unskilled. It was the worst the nail experience she has ever had. We asked for the same color and got completely different results. Will never return, was the most stressful nail experience ever. I felt so horrible that the treat I planned for us was a nightmare.

Haven Nails was one of the few nail salons with walk in appointments available on a Saturday so a…read morefriend and I decided to stop in. I paid $55 for dip nails with chrome. First impressions, I thought the salon was clean and rather small. They had 4 techs working and they were all busy when I came in but I didn't mind waiting. I showed my nail tech an inspo pic and let her know that I wanted square round nails and she got to work as soon as she was free. When she was working on my nails, another customer came in asking to get her eyebrows waxed. My nail tech stopped mid service when she was working on my nails to wax her eyebrows. I am patient so again, I didn't mind waiting however I could tell that the tech felt rushed and stressed. I'm not sure if this is the norm here but the tech only trimmed my nails before applying the dip powder but did not clean up my cuticles or trim any hangnails. Also, when she was filing down the dip, she cut 3 of my fingers which stung. I understand that she had another customer waiting on her but I don't think it was appropriate for her to rush through my service.

I called to ask the price of a full set with soak-off and was told $55. When I arrived, I was…read moreinformed there would be an additional $5 charge for the nail tips. Extremely disappointing and unprofessional. I would recommend going elsewhere

Nancy is very professional, detailed nail service and quality service. She is friendly and makes…read moreyou feel relaxed when she does your pedicure manicure.

Amazing service . The owner is the sweetest . You feel welcomed as soon as you walk through the…read moredoor. They let you feel so relaxed during the services

Been coming to this place for ten years and the friendly and cleanliness had always been the best…read more Helen is the best. She is very helpful and honest. Always happy to come here.

I miss the original owner! I was unaware and never received notice that there was a change in…read moremanagement and happened to see a post about it recently on instagram. I needed a quick pedicure and decided to stop by to see if there were any changes in the business with the new management. I had a gift card that i received for my birthday last year that I still had some funds left. Since I never received notice of new management, although i've been coming here since 2010, I had no way of knowing that my gift card had been deactivated with the changes. Looks like i was completely removed from the system. It would've have been nice to receive some notice and some grace as a long time customer, but i was only offered a few dollars off which doesn't matter once you add a tip. But I'm glad i came today because I know now that I will not be returning, especially since my favorite nail techs left to go to other shops(thankfully i found most of them already).

I don't remember leaving this review-but it still stands. I went Friday and *deep sigh* i'm not…read moresure what happened but I won't be back. The acrylic is super thin and she didn't cover my whole nail so instead she used the emory board to shave it down instead. Today is Sunday and I'm pretty sure I'll be popping them off. Waste of money.

AVOID THIS ESTABLISHMENT AT ALL COST!! ******Go to Kathy…read moreNail Spa instead! ****** I am highly disappointed in this place. I first came here on December 12th, last year (2023). At that time the service requested was a full set and pedicure. I ended up paying $135+ for the services due to various factors (nail length, nail shape, etc.) The service requested today (January 15th) was a soak off and manicure with shellac. I made an appointment an hour prior, so that way I can secure my spot and notify the lady on what service I wanted ahead of time. Once I arrived, the lady was aware that I was the 11:30a appointment, however, was unclear on what services I needed. The quality of customer service was unprofessional. I asked for a soak off multiple times yet the lady continued to drill my nail bed, and started to use the tip of a fake nail to separate the colored powder from my nail bed until I snatched my hand from hers. I understand that a soak off is time consuming but her process was going to damage my nails. Once she finished removing the fake nail and powder, next was a manicure with shellac. She brought a glass bowl with marbles and water. When I asked the lady if I can have warmer water to soak my hands she claimed that I took to long to put my hands in and that's why it's cold. The water was extremely cold, there was no possible way that the water went from hot to cold that fast, and it was freezing outside! Overall, the vibe is very unprofessional and uncomfortable. As a customer, I noticed that the staff started to get overwhelmed when customers started pouring in. I honestly felt unappreciated since every other customer in their wanted full sets and i just wanted a simple manicure. There was no professional greeting (I.e, "Good morning, how are you? How can we help?"), or attentive listening. I repeated myself multiple times to get my point across. Never coming back! I'm fortunate to find another nail shop that did a wonderful job on my nails: Kathy Nail Spa.

Good haircut. They're only friendly to try to get more money out of you otherwise I don't think…read morethey'd really give a damn.

Phone calls are not answered consistently. Voice mail box is…read morealways full. Can not leave a message for appointment. Never return call. please improve in this area. Thank you

Right when I walked in I felt very welcomed they were very sweet & made sure to keep me…read morecomfortable while getting my nails done. I'm glad I found this little nail salon I'll definitely recommend other people to come get their nails done here. Hailey was the one that did my nails & she did a wonderful job I'm very pleased!

First time visiting, and had a great experience! Ivy did my nails, will definitely be returning.read more

I found this place a couple of months ago and have been coming here ever since. I don't typically…read moreget my nails done but they did such a great job I kept coming back every other week! Today I got a new nail tech who was absolutely horrible. She ignored my request for no cutting of the cuticles (even after my usual lady let her know), filed my nails AND SKIN so hard it hurt, and ended up clipping my skin too close and leaving nail polish on the side of my nails! The color she applied was not the one I picked but similar enough I just let it go. This experience reminded me why I hate going to get my nails done. When I went to pay I found out she had upcharged me for a hand massage I didn't ask for or want and then an attitude when I asked why the price was different than all my other visits. I regret not requesting my usual nail tech but she was busy with another client. Unfortunately this experience was enough to deter me from returning.

Service: I got the gel manicure. She did a good job with them with the right amount of nail coat…read morelayers. They haven't chipped. Price: $32 for gel manicure before tip. Ambiance: It's quiet and small place. There's no TV's, so I spent time watching tv shows on my phone. Cleanliness: I gave this a 3 star due to the cleanliness issue at the front entrance. The carpet was filthy as you can see from the photo, which made me question the cleanliness overall. When I got to the chair, it seemed clean with the white furniture, but I'm not very sure. I've seen cleaner places, so I don't think I would be going back.