I don't remember leaving this review-but it still stands. I went Friday and *deep sigh* i'm not sure what happened but I won't be back. The acrylic is super thin and she didn't cover my whole nail so instead she used the emory board to shave it down instead. Today is Sunday and I'm pretty sure I'll be popping them off. Waste of money. read more

London Nails and Spa - went in for a fill on Saturday...like 3 days ago and 3 nails from this hand popped off, and 1 finger on my other hand came off. - Nail Salons Near Me - Houston, Texas

AVOID THIS ESTABLISHMENT AT ALL COST!! ******Go to Kathy Nail Spa instead! ****** I am highly disappointed in this place. I first came here on December 12th, last year (2023). At that time the service requested was a full set and pedicure. I ended up paying $135+ for the services due to various factors (nail length, nail shape, etc.) The service requested today (January 15th) was a soak off and manicure with shellac. I made an appointment an hour prior, so that way I can secure my spot and notify the lady on what service I wanted ahead of time. Once I arrived, the lady was aware that I was the 11:30a appointment, however, was unclear on what services I needed. The quality of customer service was unprofessional. I asked for a soak off multiple times yet the lady continued to drill my nail bed, and started to use the tip of a fake nail to separate the colored powder from my nail bed until I snatched my hand from hers. I understand that a soak off is time consuming but her process was going to damage my nails. Once she finished removing the fake nail and powder, next was a manicure with shellac. She brought a glass bowl with marbles and water. When I asked the lady if I can have warmer water to soak my hands she claimed that I took to long to put my hands in and that's why it's cold. The water was extremely cold, there was no possible way that the water went from hot to cold that fast, and it was freezing outside! Overall, the vibe is very unprofessional and uncomfortable. As a customer, I noticed that the staff started to get overwhelmed when customers started pouring in. I honestly felt unappreciated since every other customer in their wanted full sets and i just wanted a simple manicure. There was no professional greeting (I.e, "Good morning, how are you? How can we help?"), or attentive listening. I repeated myself multiple times to get my point across. Never coming back! I'm fortunate to find another nail shop that did a wonderful job on my nails: Kathy Nail Spa. read more

London Nails and Spa - Nail Salons Near Me - Houston, Texas

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this place was my favorite but I noticed they started over charging for my nails and pedicure an they don't care I got a toe fungus in from them had to go to the doctor an the stay changing workers an the ones they have is lazy an don't do good work at all very nasty shop with old polish powder an gel just disgusting read more

I haven't been to this place in a while, so I was trying to give them a chance but instantly regretted even coming. I had to hurry up and leave and take myself to another nail shop to get a whole new set done. Everyone that used to make London Nails ,London Nails don't work here no more it's all the people who were just put there cause they passed nail tech school. If you want your nails, that are Instagram worthy and actually look their best, I don't suggest this place whatsoever. Find somewhere with a better ratings and better views because this place is not it and will never be it. This place should be left in the early 2000s where it belongs!!!! read more

London Nails and Spa - Nail Salons Near Me - Houston, Texas

Great service very friendly I love ittttt they showed me a great service quality I appreciate the hospitality read more

London Nails and Spa - Amazing work frenchies - Nail Salons Near Me - Houston, Texas

So. Let me start by saying overall this is my new nail spot. I moved from Maryland and I am very picky about my nails. I am also very particular about my pedicure and the tech went to work on my feet, you here me! Pros. I am from Baltimore where we pay upwards of $200 for the designs this shop does. So needless to say, I'm happy with the prices. I was also seated quickly despite how packed it was. The technician and front desk person were pleasant and I got the results I wanted exactly how my picture looked. Cons. Children who are not receiving services should not be allowed. There was a girl there with her son rolling around in the chair bumping people. Kids are annoying, keep them home. 2. I know shops hate refilling other shop work but I'm paying money, don't make a big deal about it. 3. Shops in Houston are tiny compared to the amount of people they serve. Make your shops bigger so I am not bumping or squeezing past the techs or patrons. Other than that, I'm totally satisfied. And this will be my new spot. read more

London Nails and Spa - Pedicure w/Gel. $40.00 - Nail Salons Near Me - Houston, Texas

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Unfortunately, I had a bad experience for the first time at a nail salon. I had a wish pic and the expectations were not met. My biggest mistake was to leave in a hurry and not double check my nails. I only left in a hurry due to the fact that I had to go straight to the airport to leave town for my birthday. I had gotten the set done on 04/01/2021, same day I left town for my birthday trip. The nails didn't look good at all, after a few days they started to pop off and looked even worse. Emphasizing, the fact that I am not heavy handed. I spent the total of $125 on just my hands, which really saddens me. On top of the entire situation, the "manager" as I assume, was very rude, disrespectful, using inappropriate body language (throwing back her arm) and was not understanding... and she stated indirectly that it would be my responsibility because it had been 10 days, which was not the truth. I had my nails done the same day of my trip which was on 04/01/2021 and I went back to the nail salon unsatisfied on 04/08/2021, which was about 12h later, after I had arrived back in town from the trip. Every time I get a new set it lasts longer than a week. I could go with a new set for about a month. Which makes this situation unacceptable!!! I didn't go there for a refund, I went there to get them fixed. Before the "manager" got disrespectful, she stated that she would only fix the nails that were popping off. After she got disrespectful, I then decided to request to get them removed, and go along my day. I literally threw away $125 on nails for nothing. I hope others don't make the same mistake! I hope this is useful to you. Note: Staff is very nice & caring! read more

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Just ratchet... do not recommend. I called ahead on a Monday morning to schedule an appointment and the woman on the phone said "come in now". When I arrived 8 minutes later, every single technician was busy with another patron. All of 'em. Unedited rap music was playing on a speaker, which I might have been ok with if it matched the DJ Khaled videos that we're playing on the tv. There are no beverages at this "spa", just dirty ac vents and cheap decor. They do have designs though, if that's your thing. I won't be back. read more

London Nails and Spa - Design options - Nail Salons Near Me - Houston, Texas

Not sure where the issue starts a friend of mine recommended them her nails were bomb! I went my very first set was very impressive, the service was pleasant and the full set lasted over a month. The pedicure was lackluster but I don't even expect to much I usually follow up and do it myself. I go in prior to my birthday and I was extremely disappointed. 1. I waited an extra 35 mins for a tech that did not execute my design and a nail popped off a week later. No one listened that I wanted to maintain the integrity of my natural nails that are severely damaged view pictures below. She clipped my nails down after I asked the young lady who removed them not to. They rushed me to pick a design. 2. I picked out the $25 pedicure they still found a way to charge me $40 Dec 6/7 they were off before Christmas due to breaking. And I was ignored on the request for a certain design. They expressed they didn't have the jelly style of gel but disregarded my whole vision I ended winging it cause I had already spent 3hrs there. 3. This was at first my go to place but I will not be returning I can't keep paying $145+ for basic nails they do great designs (sometimes) and that is not a risk I'm willing to take especially during this time. read more

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My nails literally popped off no less than a week later. Obviously the shop supplies are Cheap products/supplies. My technician really tired to achieve what I wanted, yet it wasn't. I wanted long bubble gum pink and said they were out of stock of the color ... so I adjusted and got a different pink. No biggie. I like XL nails and I agreed to pay the $90 for the specific length. BUT I kept having to correct her shaping on my nails so obviously they got shorter. It was a solid color acrylics, you know I wasn't trying to be extra but GIRL this was not no $90 length!! I asked them if they could take off the difference in length and they ABSOLUTELY REFUSED. They said it was my fingers After that I realized they needed my money more than I did and left. I hope others receive a better experience. read more

Cute nails they're kinda pricey these cost 150 but yeah I come here often and they're always a wait even if you book and they move pretty slow my nails took a little over 3 hours read more

London Nails and Spa - Nail Salons Near Me - Houston, Texas

Kyle did my pedicure and he was amazing ! I got French tips and he did the best work I've had in a while. Usually I don't trust nail shops doing a French tip because they never do it right but Kyle was a perfectionist which made me love the end result. Thank you Kyle ! read more

They did their thing today. I thought they were going to use a sticker but they did the emoji design from scratch. read more

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This is the BEST place to get your nails and toes done!!!!! Sis, don't even think twice about it, just go you won't regret it!!! I for one think their prices are reasonable, and the service?!?!?! The service?!?!?! Omgggggg so amazing... not only would you be totally pleased with your newly done nails, you'd also go home feeling like a total princessthey have good discounts on certain days and for certain occasions.... As a matter of fact I don't think any one could even complain about them.... Love them so much read more

London Nails and Spa - Picture of my nails - Nail Salons Near Me - Houston, Texas

I miss the old London nails ! This new management sucks !! Only good thing about the place is KYLE is still there but now they are making him ONLY do pedicures when he used to do my nails ! He's the only great thing about this place , your toes are gonna come out correct! Every thing else trash ? read more

Well. It's really great. I forgot to ask the name of the person did it for me. But I think she is the owner. Thank you so much for the beautiful nails. I'll be back! read more

London Nails and Spa - Full set with the powder - Nail Salons Near Me - Houston, Texas

I've been going here on & off for 2 years now! I wish they would update their styles a little because they can't do too many but she's always amazing with my nails & does them to the T on how I like them!!! I did a FULL set & it was $65 so not bad at all. Her pedicures are worth the price as well. Try it for sure!!! I am so in love with my nails these are powder! read more

London Nails and Spa - Neon Nails!!! - Nail Salons Near Me - Houston, Texas

This place came up on my Instagram. I live in the area so sure, I'll try it. Tried to over charge me. I got a refill and they tried to charge me for a full set. Pathetic. read more

The workers are super nice, but the salon is very crowded and outdated. After my pedicure my feet are so rough and peeling now. It was not like that before. The lady that did my nails cut me 3x so not only are my nail sore from the thickness of the acrylic. I really wanted to try this place out but the drive, location and outcome is not worth it one bit. read more

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I got my nails done last week Thursday didn't like them the lady that did my nails knew I didn't like them because I had to correct her the whole time she was doing my nails they are so thin and each nail is a different shape but I still paid I didn't want to cause a seen about the nails I also made it clear I wasn't going back because of my nails & toes but my nails didn't last a week two have came off since I got them done one came off while I was on vacation & that was two days before me getting them done 0 out of 10 don't recommend & also they have bad customer service & they do what they want with your nails & get mad when you tell them to fix or do something smh read more

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I love this place. They do an amazing job! I've been to many nail places and this one is by far the friendliest and cleanest one i've ever been to! They have awesome nail techs but my favorite is jasmine, she kills it every time! Love them! read more

London Nails and Spa - Nail Salons Near Me - Houston, Texas

Well let's start with I came in for a mani and pedi had an appointment at 2 and wasn't seated till about 2:40 after this he began on my nails and at first they looked fine but once I took a closer look the nail polish was patchy and I didn't get what I asked for as well as the finished product was all bumpy I went and told the lady at the front who redid it for me and it was a little bit better the design is still off as they left some designs different from finger to finger but I was there till almost 7 because they had to re do them as for my pedi that was fine but to go through all that and still get charged $70 for a mani they messed up is ridiculous. Never again. I didn't realize till I was on my way home an really didn't find it worth it to go back for them to "fix it" again. Overall I got charged $90 after the tried charging me $115 because they were charging me someone else's pedicure Two days have passed and they have begun to chip. read more

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Such an awesome hidden gem. I am pretty particular about my nail shape (skinny Coffin) and Kim did such an awesome job with my ombré nails! The prices are affordable, service is great, and the shop is extremely clean. My toes look and feel amazing. In addition to salon services, they also sell really unique lighting. Will be buying some LED strips for our house lol read more

London Nails and Spa - Nail Salons Near Me - Houston, Texas

Don't come here! I stopped going for over a year due to overcharging from different staff. I went back yesterday just to see if it had changed and it has not. Danny over charged me for my toes, claiming it was because I got pink. Then tried to charge me $25 extra for my design (I declined the design). Then when I tried to tip, Danny said I could only chose one of the preset options (10,15,20 percent). but another lady said that was not true and I could add a custom tip but I had already paid at this point, he literally hurried and hit submit right when she said it to force me to pay it. Don't come here, they are money hungry and will try to get over. Bad, money hungry business, don't do it! read more

It was Sunday & my usual shop was closed. I've been really wanting to get my nails done and fortunately London Nails were open. The owner, I believe Kim, did my nails. I wanted the shape coffin and she was very patient & great at listening to what I wanted. Overall the service, and the quality is good. I really like my nails but I feel like the shape could've been a little more defined as coffin rather than skinny square/rectangle. read more

London Nails and Spa - Nail Salons Near Me - Houston, Texas

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I've waited some time to write this review because I really wanted to be fair. I was happy with the finished product but how I was unacceptable, and that's putting it mildly. I paid for a pedicure spa service, not the most expensive one, but maybe the one right under that. I didn't have an appointment so I waited about 30 minutes until a chair was ready. I made it through the entire pedicure process and as soon as the lady was finished with my polish, the manager comes over asks me to get up, to move back to the waiting area. I expressed to the manager that I my polish had not finish drying and I would wait here, in my seat until it had. She continue to usher me over to the waiting area and then proceeded to grab my personal items. Now I've gotten many pedicures in my day, but this was my first time experiencing some thing like this. It seemed as if the customer experience didn't matter at all and the only concern of this manager was to continue herding customers in. When I finish drying, sitting in the waiting area, I decided to make my way to the register to complete my payment. After going over this whole scenario in my mind multiple times, I ultimately decided that I would not let this horrible experience detract from my spa person's tip. Since the manager was at the register I decided to let her know that I didn't appreciate having to move, and in the future if I would ever visit their location again I would not move until my service was complete. The manager began to get irate, and raise her voice aggressively in what I think was Vietnamese. It was such an uncomfortable situation and I've never ever been treated like that before. Moral of the story, If we continue to patronize places that treat us in this manner they will continue to treat us this way. They won't be getting anymore business from me. read more

This handsome man from Vietnam named Alex did my nails he did an amazing job was very sweet and took his time. Price was very reasonable I paid 55 for this set ! I lost my last nail tech so decided to come here I will be coming here from now on read more

London Nails and Spa - Nail Salons Near Me - Houston, Texas

I went into the nail salon for a polish change. The lady at the front desk continued to ask if I wanted a full set (as if she couldn't understand what I was saying), She then told me to have a seat. I was seated and she came over again to see if I wanted a full set, I said no just a polish change please. She then said they don't do polish changes. What nail salon doesn't do polish changes???? I can not deal with money hungry places. The salon is small and packed to capacity. People should really stop making them rich as they do not care about their customer service and only the $$ read more

Got my nails done one Tuesday and this the nail tech TONY! This was my first time coming here and he was annoyed when I was asking question BC I wanted to know prices and different designs! My nails were crooked so I called on Tuesday night to make another appointmentso I can get it fixed. so I come in Thursday and wait yes it was busy but still. Then when I set with him he seems like he had an attitude and I asked him was he annoyed and told him seems like he was annoyed on Tuesday also? Then he was like what no huh you dont want me to do it I told him I didn't say that! I said im not trying to be rude but I just want them right and make this my nail shop. He said when YOU COME BACK YOU SHOULD FIND ANOTHER NAIL TECH NOT ME! I SAID OH I WILL DONT WORRY! HE SAYS SOMETHING SMART! I told him if I pay my money I want it right just like when you go somewhere and u pay you want it right!! (I didn't have an attitude with this man I didn't get smart or anything until he said what he said but it's like I'm paying my money I want my nails fixed why do you have an attitude!) Then he walks away and start talking in his language! Comes back and then start working on somebody else and then I was like are you going to finish she was like yes let them dry he could have said that! One of them is still a little crooked but it is what it is! HE WAS THE RUDEST PERSON! I would like to come back just to someone else! read more

London Nails and Spa - Nail Salons Near Me - Houston, Texas

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The ladies are nice, but this place is very unsanitary. also the prices are ridiculous, and their work is not very good.

i went to go get a full set pedicure and i called up there first to see how much they would be charging just to see if it was a difference from my regular shop. i made my appointment for 2:30. was running behind so i changed it to 2:45, nobody started on me until 3:05. it took too people to do my toes.....(which has never happened before read more

Jasmine is very talented however, when you book an appointment you never get serviced at the time of your appointment. I always book nails & feet early and I need get serviced on time. I do not want to spend all day in the nail shop. Also, it is not clean at all. read more

London Nails and Spa - This is why people get infections!!! - Nail Salons Near Me - Houston, Texas

Worst dip manicure I have EVER had. Found them on Yelp, saw they were under new management, figured they'd do a superb job, false. The salon is run down and they charge the same $40 for dip that the nice salons charge. My nail tech talked to every family/friend visitor they had. She would say sorry, then continue talking and talking..the entire time. She was so busy talking she'd be filing my actual fingers and not my nails...no joke. When she was buffing after applying my dip, she literally used the electric file on every cuticle. Not an exaggeration. Now she needed to clean up my cuticles since she shredded them, but it hurts because you just made them all sensitive. I had to pull my skin away from nails because she had shut them together with the dip and was already putting the top coat. She said she was going to put a gel top coat so they could be more shiny, awesome! She put so much gel it is piled on the sides of my nail which means they are going to lift easily. I can't stand the fact that I have to come home and shape and clean up my nails after I just paid someone to do exactly that. I like my nails short, I don't ask for a special shape, I just ask for them to look nice. Shape sucks and they look like crap. 2 days later and all the clear top coat is coming off and my cuticles are tearing galore. read more

I really liked this place in terms of customer service, they had two people working on my shellac manicure and pedicure. I liked that they showed me the prices of the services instead of just automatically doing the services and charging me for them. I've had bad experiences at other nails salons because they thought that since I was Vietnamese I was obligated to pay more or get overcharged. The two ladies who worked on my hands and feet did a pretty good job and they made sure to put extra time and detail to my nails which I really liked! I got a shellac mani/pedi done for $60 plus tip which I don't mind paying if the quality of the work is good. However, they don't have a huge selection of polishes to choose from so I just opted for a white color. Overall I would return again. read more

London Nails and Spa - snowflake is the color. - Nail Salons Near Me - Houston, Texas

The nail tech is really experienced I been a customer for a very long time and have never been disappointed. They provide good customer services. read more

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Super affordable and friendly staff!!! Would highly recommend! It's a clean place and there were three lady working there all are super friendly. I got mine for $25 which is an awesome price comparing to the quality. They were really nice and professional! Love it! read more

London Nails and Spa - Would highly recommend!!! - Nail Salons Near Me - Houston, Texas

Bro omg DO NOT go here for real!! Let's start so one it is really not clean especially for COVID. Nothing is sterile the least they can do is wipe down the chair after each customer! Hello COVID. Secondly the man who was doing my nails was being so freakin rough and like at one point I swear he was bending my shiz lmao! So that's a no. Then I told him to round it out because I have a job and I can't have them like super long like that and he said okay. But I made sure I repeated it because he looked at his coworker like I was crazy so I was like maybe he didn't hear me so I repeated it!! I asked can you shorten the tip he said okay! Then continued to not cut anything at all. At that point I was done and wasn't finna argue anymore I just was gonna let them know wassup. And I told her politely ma'am I cannot pay $45 for this service. Because I'm telling you my finger was burningggg like idk if I'm allergic but I heard a few other people saying it was burning to so. But she kept insisting I pay $45 and I was not about to let it go because I refuse !! Huh $45 for what!!! Their freakin soap bottle didn't even work I'm sorry no ma'am. I wouldn't have cared yk if they weren't rude about it but they were doing the most so i had to do what I had to do and I'm usually a very sweet person like if u saw me you'd know but today was not the correct day. And it's not like I wasn't going to pay at all because they said they charge per color and length. So I said alright I got a short size I think it was $35 so $45 u have me all the way messed up. Ouuuu if I get infected can I sue ? that's literally how I'm feeling. Anyways thank you for coming to my Ted talk. All in all DONT COME HERE!!! There are so many better places in this beautiful city of Houston that you can get at the exact same price. Know your worth!!! read more

I went here two weeks ago decided to get my nails done , the nails weren't the problem . I have not one but fungus on two of my nails . They are very busy and not practicing the right precautions when it comes to the sterile tools . One person out the chair and another one down , from the reviews I just read I'm not the only one with a fungus . Ladies yes they do beautiful work just beware when those non-sterile tools touch your nails read more

London Nails and Spa - The right hand - Nail Salons Near Me - Houston, Texas

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I went here because I saw their instagram and I thought they were talented which they are but after my first visit I realized that I developed fungus on my nail. NEVER COMING BACK HERE AGAIN. During a pandemic these people aren't cleaning their utensils ... it's disgusting. Especially for the amount I paid this is ridiculous. read more

London Nails and Spa - Fungus in my nail - Nail Salons Near Me - Houston, Texas

Got some powder nails done here and they are the longest lasting nails I've ever had done. They were very fast, but it comes a downside. I found that they don't spend as much time cleaning cuticles and caring for the real nail. If you want to be in and out and get really cute nails done this is the place to go. They can do anything you ask for. read more