What a great experience. Just moved into town and had several plumbing issues so I started calling. Found Plumb Rite and they had a live person answer the phone call and was able to set up the appointment during the same conversation. The repair tech showed up on time and went to work. Found out that I bought the wrong toilet and the tech said he would be back later that day to install the new one once I exchanged it. He did arrive around 2 after I exchanged parts and finished the job. The area he worked in was clean and all the trash was taken away. I received a bill in the mail a week later with no surprises. Very happy with the work and will use them again in the future. read more

I love shopping here. Employees are very friendly, knowledgeable and helpful! They make keys the old-fashioned way and I've had much better experiences with their keys fitting perfectly than at Lowes. They even offered to go out and put the screws I bought on my license plate to be sure they fit read more

Have had two encounters with this business and both were excellent and very professional from the person who answered the phone to the technicians who arrived promptly and did my repairs quickly and efficiently. Highly recommend this company!! read more

I was caught off guard by them this morning. We needed a plumber for a real problem that would take them 10 minutes and we were told no, they couldn't send anyone here because a year ago someone here argued with the clerk on the phone. They've been our plumber since 2005. 17 years but we supposedly had an unpleasant conversation so they won't come here again. I'm in shock! read more

Called about getting a whole water conditioning system installed. They refused to give me any kind of estimate except to say it would cost $150 an hour. I asked for an idea of time between 1 to 100 hours and they wouldn't even give an estimate. What kind of business wants a blank check before starting work? read more

We had a minor plumbing problem (leaking shower) and called Plumb Rite. We were told we would get called the next day. They called, came to our house and repaired the shower in about 30 minutes. Can't say enough about the prompt service and the professionalism of the employee. When plumbing needs arise, we will call them again! read more

I called plumb rite 4 months ago,I was told by the owner of the business that he would do the plumbing for my building project. 3 weeks ago I brought him plans to look at. I didn't hear back, assumed everything was good. Called today to tell them we're ready for the plumbing. I was told they were too busy and didn't want to do the job. Thanks so much! read more

I called the company and within 30 minutes Daniel was at my home. Very satisfied with the price, quality of work, and the respect I received.Highly recommend Plumb Rite and Daniel. I will be calling them in the future for all of my plumbing repairs. read more

I have had nothing but good experiences with Plumb Rite. Each time I have used them, their prices were reasonable and the technicians were courteous, clean and knew what they were doing. I have had issues with our garbage disposal on 2 separate occasions and a hidden leak that created an undetected mold situation. The repairs were always completed quickly and to our satisfaction. They are our go-to company for plumbing issues. read more

Extremely poor communication. Owner of the company claimed that he did not care about our experience dealing with his staff, said he had more business than he could take care of. Owner actually told my husband to "be a man" when my husband told him he was going to post a review of his shady business practices. As an out of town owner seeking a repair on a rental property, breech of trust is a major issue. Shady dealings, hostile owner, and a lack of transparency is not good for business. Beware. read more

Beware of price gouging. I was charged a total of $1200 to replace a 28 gallon lowboy water heater in a rental unit. Plumb Rite charged $579 for the unit alone, when it could be purchased from Lowes for $377. Plumb Rite doesn't bother to price match, and when I asked for their purchase invoice they refused to provide it. It's safe to say their mark up is at least 50% however. Top it off with a three hour install at $95/hour. Stay far away! read more

One star? It should be ZERO! I called for a quote to remove a bathroom vanity & install a new one. "Well, we don't give free quotes..." How am i supposed to know what I'm looking at without some kind of figure? When pressed, i was told $95.00 an hour plus parts etc. (Can't remember if they charged an upfront fee just to come to the house but I have no objection to that; most companies do) $95.00 an hour???!!!??? Is he a plumber or a lawyer? Should have known then that this was not the company for me, but against my better judgement, i scheduled an appointment for Friday afternoon. They call my husband back saying they can't come on Friday; how about Monday morning? Ok. Here comes Monday morning and it's a no show. At 1:30 pm I called Plumb Rite. They tracked down the plumber and told us this: being this wasn't actual work being done, they would show up some time today in between jobs! Excuse me, but we made a set appointment for the morning. What on earth makes these people think my time is less valuable than theirs? If they don't keep their appointments, how am I supposed to keep mine? Yes, we had another appointment in the pm and wouldn't be home. The arrogance floored me. They didn't even bother to appologize. " Do you still want him to come out there?" NO!!!! These people are so arrogant that they think we are stupid too! No one from the office called to ask us what went wrong. My suspicion is she didn't even tell the owner what happened; just that we cancelled. I go online and find another plumber through Home Advisor.com ( a free service). Set up an appointment at our convenience and get this: they have a 4.75 star rating with MANY reviews. (Plumb Rite had only one. Mine is the second). They are more than happy to give free quotes. They are coming with NO UPFRONT FEE!! If I don't choose to use them I pay NOTHING!!!!! Wow! I most certainly didn't expect that. This new plumbing company is professional, courteous and local. Don't use this company. They are not worth your patronage. read more

Speedy service. Came out on a Saturday. I've used them twice to service the water heater at our home at Sea Trail. One of the maintenance staff here recommended them. read more

Should be ZERO stars. Needed a faucet stem replaced. As usual, they arrived and did not have the parts needed. Had to wait a day for them to order the parts. After they received the parts, it took no more than 20 minutes to replace, but they charged me one and a half hours labor at $95 an hour. I will never recommend them to anyone. read more