Service was done professionally in a day. They explained everything about the system when they were…read moredone.

Nick was An amazing rep to work with and walked me through all my options. He has been checking in…read moreto verify that my system is working as expected. The installation team, Sergio, is very professional as well and takes pride in his workmanship.

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

good work, fast The invoice served me well to establish that…read moremy excessive water charges could be refunded with the water company. The balance of speed, accuracy in estimating, assessment of the issue and overall price were a good value.

When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

I ended up going with an old plumber I thought had retired. I had my toilets both fixed and am…read moregood to go.

Super nice staff! I went in because I thought they sold water dispensers and I had lost the lid to…read moreone of mine. I intended to pay but they gave it to me for free. I had my two-gallon container with me so I filled up with their alkaline water. I will admit I don't ordinarily buy alkaline water; I'm not a "believer" or advocate for it. I wish they sold just really good filtered water in addition to alkaline water. I'm unlikely to become a regular customer. I just wanted to mention how kind their staff is. And as a note to the store owner - PLEASE sell regular filtered water. I would much rather fill up at your store than at the HEB outdoor water kiosk.

I have enjoyed my experiences at the Water Tree bringing great water into my home. It is wonderful…read moreto support a local family run and operated business. They always greet me with a warm smile and great conversation as they assist me with my water needs and other local treats, including Fredricksburg Farms air fresheners, which we pick out regularly!

So far I am extremely pleased with the customer service, knowledgeable and kindness. Just moved to…read moreTexas on a property with a well. The iron level is high and when I reached out to them, I had a response the next day and an appointment the following day. Marc came out and was extremely helpful. They are coming this week to installation of the Iron removal system. Hope it all goes well. The cost is reasonable so I hope the service continues to be superb.

The people at Culligan in Kerrville are some of the most friendly, customer service oriented people…read moreI have ever met. Professional and excellent service, as well! My water softener is wonderful! It has helped to alleviate that white dishwasher mineral residue, and my water heater isn't breaking every 6-8 months like it used to due to lime build up. I am sure it is also better for my hair and clothes as well! I highly recommend this place and their services!

This is a one-man shop - not a "company." For starters he installed the raw water into the carbon…read morefilter backwards, the 'updated' drain leaked and left salt all over the garage, and he lacked any basic sense of professionalism and called me a Karen and a Bozo because a customer expected him to resolve the issues his inferior services caused. This owner could have a) honored his assertions that he would swap out the filter and softener because we were experiencing smells from the second his equipment was installed [he also broke his word and did not swap out the units like he agreed he would], b) offered a refund and come remove his equipment and we both move on, or c) abandon the customer after ~60 days. The owner chose C. The owner also chose to call me a "Karen" and a Bozo because a customer expected him to resolve issues from his services and posted a low star rating of his company. His lack of customer service, professionalism, and installation are sufficient for a NO-star rating. This company is as big a joke as its name! The best advice this Neanderthal gave me was to place the system he installed in bypass for a month. We had to pay a real professional water company $500 to correct the poor installation done by Little Profit Water Softeners.

Little Profit Water Softeners (Jason) did an excellent job installing our new water softener! He…read morewas extremely professional, made sure everything was cleaned up and provided easy to understand answers for all my questions. If you are looking for a water softener and need a trustworthy contractor that provides an excellent value, look no further! I highly recommend Little Profit Water Softener.

What's the average lifespan of a water softener? AI Overview…read moreWater softeners generally last 10 to 15 years, though high-quality units can operate for up to 20 years with proper maintenance. The lifespan depends heavily on water hardness, water usage, and regular maintenance, with cheaper models sometimes failing in 5-7 years. My 29 year old water softener that Aqua-man installed finally gave up last week. We had them install the new and improved model and is working perfectly. It only took less than 45 minutes to take out the old and install the new. They even filled up the salt tank with salt that they brought. The R.O. filter is still doing great. They know everything about conditioning any type of water issues I may run across.

Aqua-man of Boerne is quick to get your money but lack good customer service to make things right…read morewithout charging you more. I spent over 5 thousand dollars to have a water soften installed and they want another 450 dollars to move it over 5 inches to allow access to my storage area.