I wish I could add stars to this review, but I'm left disappointed again. With the impending ice storm I was testing all the connections, and while I couldn't find bubbles, I smelt gas outside where the connection meets the house. I figured it was something behind the plate that I couldn't reach. Turns out that was true, but the poor connection was from the original install. So we're another $300 in the hole for this (emergency fee) and now have a half attached wall plate to show for it. Photos attached. You can see the problem connection with all the threads showing in the first two photos. read more

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I was selling my home and the night before closing the buyers didn't like the drop in water pressure when running all of the water. I had to scramble to find a plumber to come out asap. Chris arrived shortly before 9am and diagnosed the problem and had everything fixed within 90 minutes. The buyers were pleased and closing proceeded shortly after. Chris was communicative, friendly and paid attention to my concerns. I highly comment PlumbV and found them to be extremely fair and hands down the easiest call I've had to make as a homeowner. read more

They tried to rip my mother in law off like BIG y'all they tried to charge us $2,500 dollars and it was nothing wrong with our water heater it was one of the switches in the breaker box read more

Doesn't surprise me at all this company is rated less than 3 1/2 out of 5 !!! The most aggressive marketing I've ever seen!! They WON'T STOP reaching out to try to get a job!! Texts, Calls, Emails... it Won't Stop. DO NOT contact these guys, They WON'T stop Soliciting You!!! Doesn't matter if you complete a job with them, deny their services or just think about it first. They will ANNOY the crap out of you with endless attempts Several times a DAY. RIDICULOUS!!!! DO NOT WORK WITH THESE IDIOTS!!!!!! read more

Gracious and service oriented, you won't find a more knowledgeable team. Make sure to ask for Paul.

This is a horrible experience with this company for the simple things: The fill valve issue and flapper replacement. The technician would like to replace all toilets... and quoted over $ 3000 ($ 1728.53 +$ 752.36 +$ 666.36) ??? Do they try to rebuild the entire bathroom? Ridiculous !!! The house was build in 2018 !!! The label of " $69 Plumbing Repair Diagnostic + Same Day Service" on the website is a joke . The technician charged me $85.10 with the diagnostic fee anyway. They asked the credit card when I made the schedule, I trusted, but it is not trustable, DO NOT USE this company at all !!!! read more

I had used this company previously with excellent results, I called them to fix a sewer backup and they were so horribly disorganized and discombobulated in the office I sadly would never use them again. Too long to detail all the issues but suffice it to say AFTER completing the work and paying for it, 3 days later I got a call saying they were ready to schedule my job. read more

We've been using PlumbV for almost 3 years. We have called them about 6 times for various plumbing issues in our home and a rental property. We've always been satisfied. Called this week for a backed up bathroom drain. I agreed with the estimate not realizing it was a simple fix. Plumber was here less than an hour, ran a snake down the drain. Problem solved. $480. I called a supervisor and he told me this was bc of inflation. Angie's list and Forbes currently lists this exact service at $225 and up to $360 max. Inflation is at 3%. None of this explanation adds up to $480. The supervisor made it clear that he would not adjust the price. PlumbV has lost a long time customer and the supervisor made it clear that he really doesn't care.​ read more

Unfortunately, the Management Team at PlumbV doesn't seem to value their customers any longer, so I'm done with them. Note that most of the positive reviews reference Matt Vanderwalker, the former owner / creator of PlumbV - he's no longer there and it shows. I previously provided a 5 Star review, but have removed it because current management refuses to come correct an installation they did that never worked correctly. (Note: it has been a long time since they did the installation, but they don't refute that they botched the installation and they won't even consider coming to investigate without insisting that I pay them full price for a repair, even though nothing has broken) I have spent a huge sum of money with them and worked with them for over a year on a full renovation of my house. It's sad to end this relationship, but that's the decision of the new management. read more

Full disclosure-this review isn't about PlumbV's service necessarily but professionalism. I was behind one of their trucks for 12 miles as he weaved in and out of traffic on US 70 and Glenwood Avenue and was driving at least 15/20 MPH over the speed limit. I guess that's why all the weaving was going on. Every time traffic (which was heavy) would slow down, he would change to another lane. Maybe if he wasn't trying to be speed racer during rush hour, he wouldn't have to do that. Like I said, I've never used their plumbing services but any company that acts like risking the lives of others on the road is justified to go fish something out of someone's drain would make me have second thoughts about using them. read more

I scheduled a free estimate for last week with them and day of they informed me it wouldn't be free. I took off work to be here for this appointment so at the very least they could have told me at least a day in advance if they wanted to change the price and charge me. So they wasted my time and the whole thing felt like a scam, I would not recommend. read more

I wish I would have checked here instead of just relying on reviews on Nextdoor. I was told I would receive an estimate before the technician arrived, but I did not. He offered a free whole house inspection of all plumbing-related areas (washer, dishwasher, all sinks, toilets, tubs, etc). The only reason I called was to fix a leaking toilet (I couldn't get a good seal on the new flap). It should have been about $160 or less, which is what I paid last year when a different plumber came for similar problem. Technician said he'd have to do a partial rebuild of the toilet, which would cost $300 (before I had a total rebuild for $160), and for the work to be warrantied, he'd have to replace the pressure valve for the house, which would cost $600. I told him no way was I paying $900 for a simple toilet fix, which should have just taken maybe 10 minutes. I feel like the whole house inspection was a way to jack up the price and I wished I never would have agreed to that. So many lessons learned here. In the end, his supervisor did agree to do the job for $160 and said it wouldn't be warrantied. It's not like I would ever call this company back again anyway. read more

Friendly service from Richard. Two new shower valves and trim kits function just fine, but I do not recommend PlumbV due to the fact that the tub spout they installed is totally crooked and looks bad. The base plate that should sit flush with the shower wall has a gap of three-eighths of an inch on one side (that's how crooked the spout is coming out of the wall!). Nothing is perfect, so one-eighth or so would be acceptable-- but three-eighths? That's a big gap on one side and a very crooked spout. Visually, it just looks bad. I recommend going with a company that has more of an eye for detail with these kinds of things that you expect to be pretty exact (or close to it). read more

We g it as William come out Amoy detach a tub but the cost ended up being to high. William totally understood and they gave me tricks and tips to do it on my own. I was so appreciative that he gave me this info. read more

On two separate occasions they have not been able to show up the day they were scheduled and then when they finally made it they weren't able to show up within the time window. When they did finally show up they were super late, came in, notified us that our water pressure was way too high because the main water valve was stripped and then said it was too late in the day to repair and left...... rescheduling to have them come out and make that repair as well as some additional repairs due to the pressure issues has been a nightmare. Not a reliable vendor read more

If you need a plumber in the Raleigh area (triangle), contact Matt at PlumbV. We needed a new water heater and PlumbV was on time and priced well. Matt was professional, clean, and even fixed a mistake a previous plumber had made. I highly recommend PlumbV as they are now my "go-to" plumbing company. Thank you, Matt! read more

PlumbV is amazing, and we've used them twice now. First, we had them install our bathroom plumbing when we finished our basement and they did a great job. The second time, we still had their number around for when a shower in another part of the house wouldn't turn off. When we called them, they were responsive and very understanding. They made room for us, and were at our house quickly with the exact right part to fix the problem. Each time, the person they sent was professional and extremely knowledgeable. On top of that, their rates are extremely fair. It's nice to find quality service that you can rely on read more

I cannot recommend this plumber highly enough. Matt's diagnostic skills bordered on the magical. I'd call him the Dr. House of plumbing but the pun is too obvious. After a disappointing encounter with another plumber we called Matt. He figured out a systemic issue and skillfully and quickly attended to it. He fixed the problem honestly and efficiently without looking for ways to jack up the price. Look no further; this is your go-to plumber. read more

I called PlumbV at 11:30 about a main sewer line blockage. They said they had a cancellation and could come between 2:00 and 4:00. Got a call about half an hour later from Matthias to see if they could come sooner. That was fine by me. They came and had the problem fixed in less than 45 minutes. High praise to Todd and Matthias for professional service and for making the schedule work well for me and, presumably, for them. read more

Best plumber I've ever had! Was very professional, on time, and prices were very fair. I would highly recommend PlumbV and will continue to use them for years to come. read more

Plumb V - Plumbing Near Me - Durham, North Carolina

$145 to spend 1 minute to determine that my dishwasher needed to be replaced and 10 minutes trying and failing to figure out how to replace the cartridge in my bathroom faucet. To top it off tried to up-sell $250 to install a new dishwasher saying the $145 would come out of that. PlumbV used to be good, but looks like it's time to move on... read more

Very disappointed today Wednesday 5/6/20 with PlumbV. I scheduled an appointment on Monday and was told there is a $130.0 diagnostic fee- after questioning the staff (Nikki) she told me that the fee will not be charged to the final bill if the work was done- but i will pay it if i decline the work. This was just to put a cap on a small pipe in the backyard that was broken when mowing the yard- I even went to Lowes to find the part (less than $20.0)- but i thought there was more to it so i wanted to have a professional do it. The staff came and the charge was $230.0- the technician noticed how disappointed i was with the price and asked if i wanted him to ask manager for reduction- he called the manager and it was reduced to 227.60 for a job that didn't even take 10 minutes to complete. I called the manager and he didn't want to reduce or even give credit for the diagnostic fee and say I was not charged for the diagnostic fee which was not correct. They emailed me the invoice but the charges were not broken down and I emailed back to request a new invoice; no response. I understand that this is a difficult time for all and business is slow but it shouldn't be a reason to charge so much for such small job. I will never request service with them again- or recommend. read more

Had a great experience with PlumbV and Matt! He got to my house within a couple days (other plumbers asked for weeks of time), and expertly diagnosed the problem, and total cost was far less than I was expecting, due to the stuff he figured out! Excellent dude/company! read more

This company was called in to repair a shower faucet leak and was promptly paid $400. The following morning I found out the repair was done backward and I called for the technician to return. A different technician showed up with no clue what to do who left the faucet in a worse state. Bottom line: I do not recommend this company. read more

Matt and Plumb V are the bombdiggity. They've done a few jobs for my business over the years and are always prompt and professional. Today they blew me away though. I had a ceiling tile collapse in a bathroom due to a leaky pressure tank. My regular handyman failed to show. I called Plumb V. Texted Matt a picture of the problem and he was there within two hours with the part and fixed the problem. Thanks. read more

What do you do when you have retrofitted a new sink that is larger than the one you took out? And your faucet is clogged up to boot? Well, you call the guys at PlumbV to install the pipes and make everything right. We had an impossible task and they tackled it with what I think is their typical "We got this!" attitude. Using ingenuity and ensuring we would be in code, the team at PlumbV fixed our problem in no time at all. I would definitely recommend them for any plumbing job. Great to work with, fast response time and excellent service. read more

PlumbV stepped up when my wife and I were confronted with significant damage on our newly purchased 1947 farmhouse. While foundation repair was being performed, the original sewage pipe was discovered to be seriously corroded and unrepairable leaving us without use of the home. They rearranged their schedule and worked with the foundation repair team to get the renovate the entire system and have us back to fully functioning in 24hrs. PlumbV will be my go to company and one I'll recommend to anyone needing plumbing work. read more

Replaced a shower handle and cartridge for a shower that would not turn all the way off. Service was capable if a bit unfriendly, and a day later than we were originally told. At $275, the charge seemed high to me. When I asked how it broke down the technician said the cartridge alone cost $75, but every model from that manufacturer that I find on line sells for less than $50 and in some cases considerably less. The invoice he subsequently sent me did not break down the cost by parts and labor, just a single charge of $275. Got the job done, but I would not use again. read more

Very reasonably priced, helpful, friendly and on time. Didn't even charge for looking at a couple of issues because they turned out to be very easy fixes, just charged for the toilet repair which was quick yet attentive to detail. I definitely recommend Matt and PlumbV. read more

Don't have anything to add to what's already been said, but I'll echo the other reviews. Matt was right on time, professional and friendly. Even took the little bit of trash he had out with him when he left. As far as price, I don't have a lot of experience choosing plumbers so I can't really comment, but it seemed reasonable to me. I'll definitely call them again, if I need to. read more

Mat is the best he backs up his work and I always look forward to having an honest plumber who works hard to make the customer happy ! I Have a very large house and Mat never looks at those jobs and charges more . .. thanks Mat....mike Pritchard honest too.... He is a great guy to have working for you went beyond the job stands behind his service Recomened and my cousins were plumbers so I know a few things ! read more

Had leak on our side of meter, somewhere in front yard. Matt arrived on time (within 24 hours of my original call), found the exact location of leak, and did the repair at a fair price. Best experience with plumber that I have ever had in Chapel Hill. Highly recommended. read more

Given my experience, I asked if I could be reimbursed the "diagnostic fee" and was told I would get a call back from the manager. It has been weeks and still no call. read more

You could not ask for better service than PlumbV. Matt is knowledgeable, courteous, and on task. He replaced our water heater last year. Recently, he figured out the source of a mysterious noise that had been bothering us for months. He fixed it right away because we had an event scheduled at our house for the next day. Thanks for Matt and PlumbV. read more

Had a horrible experience dealing with them, especially Matt. Was overcharged by the "work" Mike did. He basically took hours to replace issues with the shower that shouldn't have taken long at all. Would not use this service again. read more

We've used PlumbV many times over the last several years and have been very happy every time they've been here. We've had both Matt (the owner) and members of his team out to the house for various repairs and have found everyone to be prompt, courteous and above all, conscientious about cost and solving the problem correctly, the first time. We've had faucets and toilet parts replaced, various miscellaneous plumbing issues resolved, a new laundry sink/vanity installed and an emergency main sewer line replacement (after a landscaper drove a stake through our sewer line causing every sink and toilet to back up with water). When our master bath jetted tub had a stripped faucet handle that would no longer turn the water on or off, Matt immediately identified the problem and even though the faucet was 10 years old and we're not the original homeowners so we had no idea what model faucet it was, Matt called the manufacturer himself and worked with them to figure out the correct part that was needed and returned to replace it for a reasonable charge. We'd used several plumbers from the triangle area before we tried PlumbV so we know "what's out there" and I can tell you it ain't always pretty! PlumbV is the only plumber we'll call from now on. read more