My air conditioner started to blow room temp air. They were able to send a technician the day that…read moreI called. John was honest in letting me know that geothermal systems is not his expertise. The next day, Tommy arrived. He has more knowledge with geothermal systems and was able to fix my issue quickly.

Avoid Wright Mechanical (Louisville, KY) at All Costs - $4,500 Later and Still No Fix…read more We inherited a York HVAC unit installed in 2020 when we bought our home (installed from Wright Mechanical). It was oversized for the space, but issues didn't start until 2023 -- just three years in -- when it stopped blowing cold air. We called Wright Mechanical to service it. They claimed there was no leak, added 11 lbs of Freon, and charged over $1,000. In 2024, the exact same issue returned. We were confident there was a leak, but they again denied it -- and even suggested our neighbor might be stealing our Freon. They topped it off with another 11 lbs and charged us $1,100. By 2025, surprise: no cold air again. This time we insisted they actually fix the root problem. After a couple hours of unclear troubleshooting, they proposed a dye test (finally) -- for $2,400. This would bring the total to $4,500 paid over three years, with zero resolution. We told them we were moving on to a different company. Their response? A $500 bill for that day's visit, despite being onsite less than two hours and leaving midway. When we asked to speak with a manager, we were told that was "against policy." We called the office to escalate and were told someone would call back. No one ever did. Bottom line: Wright Mechanical charged thousands to temporarily cover up a problem they never actually diagnosed or fixed. They showed no accountability, no urgency, and no real customer service. We're now pursuing small claims court and filing a BBB complaint. Save yourself the stress -- stay far away.

Good communication, fair pricing, great service and a solid installation of a water heater.read more

What a pleasure to have a company show up on time, do their work properl, and not over charge for…read moretheir services. Before you get your head ripped off by another plumbing company, do yourself a favor and get a quote from Daniel Brown Plumbing. Jansen and Devin did a great job. This is the only plumbing company I will use in the future. You should try them.

I have been a customer of United Plumbing for 7 years now, since I had my water heater replaced…read morewith a wall mounted tankless heater. They come to clean it out regularly and I have called them for other jobs like replacing a leaking disposal and installing a new faucet in the kitchen (they told me that my Moen faucet had a lifetime warranty and I got the new Moen faucet at no cost to me other than installation charges). They are polite, on-time, professional and they do not manipulate customers into more than what they actually need (which can happen if the technician a large plumbing company sends to your house makes his money on commission based on how much he sells to you). Plumbers are not cheap but if you find a good one who stands behind their work and is reliable and competent, keep them in your Contacts. If you own a house, at some point, you will need a plumber. I highly recommend United Plumbing.

I had a very disappointing experience with United Plumbing. Dylan showed up about 45 minutes early…read morefor my scheduled appointment, looked at the issue, and then said he couldn't fix it today because he "didn't have time" and had another appointment. What makes this even more frustrating is that their shop is only about 3.2 miles from my door, and he was already there well before the actual appointment time. Instead of making an effort to help or offering a real solution, it felt like he simply did not want to do the job that day. Very unprofessional experience. I would be cautious when scheduling with them, especially if Dylan is the technician assigned.

I worked for this company for a few years. Their service agreements are very beneficial to the…read morecustomer and I actually felt good doing repairs that were needed.

Our AC went out this morning (Saturday) and we kept seeing online where some AC companies were open…read more24/7, but when we called, it stated to leave a message or call back during business hours. Finally with Prudential, they really are 24/7. We called them around 3:30pm and they showed at 6pm. The individual that came, Antonio, was very nice and answered all of our questions. He was very professional and got us up and running at no time. He stated that the capacitor was bad and I was so glad that it was a part that he had. I was concerned that it was going to end up being something that we needed to have ordered. Antonio provided great service and I think that it was a reasonable price for being available during the weekend and being available on the same day.

This company installed a brand new air conditioner for me back less than a year ago. The air…read moreconditioner stopped working stop heating cooling. I tried calling this person Aaron the owner several times. I had no air conditioning so I called Maeser plumbing and air-conditioning. Maeser came out and discovered that I had a burned out compressor. It was not installed correctly. After reaching out to Aaron at Sauer. He went on to blame me and accused Mazer of "" breaking it so they could fix it . He was rude. Most unprofessional company I've ever ever dealt with. Do not use this company when I asked him if he would replace it he said it would take 3 1/2 weeks for him to come in and it would cost me thousands of dollars for labor. I ended up having Maeser come out and then installed a brand new system for me for $2000. That's including labor. I am Denny Crum's daughter and I would never use this company again or recommend it

I see a lot of people ask about who they go to for Heating and Cooling…read more Sauer Heating & Cooling should be your first call. Period. Aaron lives right in the neighborhood. Last week during the heatwave our AC went out. All the way out. Aaron was out at our house 15 minutes after I messaged him (first time I've ever reached out to them btw) at 9:30 at night working on my compressor. There was no fixing it but he looked at our set up and gave us a soft quote for a new system because it was the only option. We had a very old system. No charge to come out and do all the stuff he did to try to get us up and running again. (*Btw that night ours died I sent requests to Thompson, Dr. P, and Kinser/Kinser - didn't hear back from a single one of them.*) Woke up the next morning with a text from him and an official quote. Gave him the green light and as soon as the equipment came in he was over at our house installing. It took him literally 4 hours to get it installed (perfectly btw). Wrote him a check for the amount we agreed on. None of that "well we had to do this and there was that and this was a little worn out too and we had to get an extra...". Nothing. No bullshit. The amount he said was what we paid. Our house has never been cooler and more comfortable. Not even when our old system was running correctly. I'm really not a review writer but the service we got from Sauer was outstanding and I would never go to anyone else after my experience with him. It's a no brainer.

Not reliable. The…read moreplumber had literally been drinking and left the job unfinished with a loose toilet resulting in more water damage. BC plumbing made no effort to resolve the issue and claimed I should pay $700 for an incomplete toilet wax ring replacement......

They responded immediately. Even came early! Don was polite,…read morewore a mask and gloves. He didn't try to upsell me and fast efficient and honest!

Golden Plumbing 4.8…read more(481) PlumberOpen Overview Reviews Photos Call Directions Text Website Share Save Open · Closes 6PM 2430 Bowman Ave, Louisville, KY 40217 Map of Golden Plumbing 4.8 · 481 Reviews Make appointment · goldenplumbingky.com Serves Saint Matthews and nearby areas Text message (502) 264-6053 Family-owned business offering plumbing services ranging from drain cleaning to water heater installation and bathroom remodeling. Google review summary 5 4 3 2 1 4.8 (481) "Couldn't be happier with the service, great company and people." "Joseph did an excellent job fixing my leaking sink!" "They replaced my water heater for a great price and were in and out in 45 mins." Kathey - Edit just now ⁦Social media updates⁩ ⁦Latest posts from the business⁩ If you gave us $500 to spend on your house, we would not spend it on anything you can see Here is the honest ranked list, cheapest real protection first. 1. QUARTER TURN SHUTOFF VALVES. The sin ⁦Goldenplumbingky⁩ ⁦Instagram · 2 days ago⁩ "How long will you be in my kitchen?" Fair question. Here is the honest clock on an under sink water filter Most of these are about 90 minutes, start to finish, one visit. No return trip, no wat ⁦Goldenplumbingky⁩ ⁦Instagram · 3 days ago⁩ That little brass clamp behind your fridge has a job it was never meant to keep. It is called a saddle valve. It taps into a copper water line by driving a needle straight through the pipe wall. ⁦Goldenplumbingky⁩ ⁦Instagram · 4 days ago⁩ The most common toilet mistake we see is not a plumbing mistake at all. It is reaching for the wrong tool A plunger and a toilet auger solve two different problems, and using one on the other jo ⁦Goldenplumbingky⁩ ⁦Instagram · 5 days ago⁩ Reviews Golden Plumbing Google review summary 5 4 3 2 1 4.8 (481) Reviews All water heater replacement24 knowledgeable staff156 reasonable pricing13 courteous staff39 +6 Sort by Most relevant Newest Highest Lowest Kathey 1 review·1 photo Great price | $200-400 Joseph replaced the toilet in my master bathroom quickly and efficiently, leaving no signs behind of work having been done other than a shiny new toilet. He hauled away the old one as well as the box from the new toilet I had purchased in ... More Pam Peake 5 reviews a month ago Great price | $1-200 Jacob with Golden Plumbing arrived on time, was courteous & knowledgeable The job was completed efficiently. The price was great! Jacob & his assistant completely cleaned up the area. ... More Golden Plumbing (Owner) a month ago Hi, Pam. Thanks for taking the time to share your positive experience. We truly appreciate it! Rachel DeWees 1 review 3 weeks ago New These plumbers helped me clean up somebody else's big mess! I unfortunately hired someone first who broke everything he touched. Spencer and Joe and came in and helped me figure out what needed to be done and although it took a lot longer ... More Golden Plumbing (Owner) 3 weeks ago Hi, Rachel. We are thrilled to learn that you had a positive experience with us! Charles Satram Local Guide·38 reviews·5 photos 4 months ago Fraud & unauthorized use of credit card information: After hiring Golden plumbing for a plumbing job, a job that was originally estimated to be completed in 2 DAYS, we found ourselves more than 2 MONTHS later with the following conditions ... More Photo 1 in review by Charles Satram Photo 2 in review by Charles Satram Photo 3 in review by Charles Satram Photo 4 in review by Charles Satram+2 Golden Plumbing (Owner) 4 months ago We take feedback like this very seriously. The claims in this review do not reflect the standards we hold for our company, and we are reviewing the concerns raised regarding communication, billing, and the overall project experience. On projects of this size, unexpected issues can sometimes affect the timeline once work is underway. That said, our goal is always to communicate clearly and handle every part of the job professionally, including payment authorization and jobsite management. We would welcome the opportunity to speak with you directly and review everything in detail so we can address your concerns properly. Please contact our office at 502-264-6053 at your earliest convenience. Kathey 1 review·1 photo Report review just now New Great price | $200-400 Joseph replaced the toilet in my master bathroom quickly and efficiently, leaving no signs behind of work having been done other than a shiny new toilet. He hauled away the old one as well as the box from the new toilet I had purchased in advance. He was courteous, friendly and a pleasure to deal with. I will definitely use Golden Plumbing again and highly recommend others do, too. Thank you, Joseph!

Don't do it. I give them zero stars. Cut holes in my…read moredrywall looking for a leak. I gave permission for them to do this. They were supposed to consult with another plumber who had more experience and I never heard another word from them! I tried to call & operator who answered was rude. Expensive lesson. Not even sure it's a legit business.

Well our basement flooded and we were concerned that it might have damaged our HVAC system. They…read morecame right out on Tuesday (we called them late on Monday). They inspected it and said we caught things right on time and our system was fine. I'm sure that some companies would have taken advantage of us and have charged us to replace it. I love honest companies and will continue to use them for all my HVAC needs.

I was very impressed with "All About You" heating and air. My furnace died on a bitter cold night…read moreof 27 Jan 2026 and I called them. No call center, just a direct call to those who actually do the work. It is a family business. Mitchell, one of 2 brothers running the company (the other is Chase) came at around 8pm. (Jim, their father, actually owns the company). It was obvious that my furnace was no longer safe (and over 20 years old) and I asked if they could install a new one the next day. He gave me a quote and I went ahead with it. The next day Mitchell and Chase came on time and removed the old furnace and installed the new one. They had it up and running in about 3 hrs. Mitchell waived the bill for the after hours house call the previous evening. The bill was exactly what the quote was, no surprises, no complaints. They cleaned up debris in the work area. I highly recommend this company. -John