CM Heating did an excellent job from the first person who came put and talked us through our new…read moreHVAC systems options to the installers and most recently, Tobin, who came out and inspected a potential problem I reported and provided a ton of great information so we can optimize efficiency and longevity of our systems. Everyone has been really great to work with. May 2024 - I finally scheduled our annual maintenance. They sent James out. He was fantastic. A wealth of knowledge, polite and professional. I signed up for the annual maintenance plan to save money. He made good recommendations based on my needs and concerns of my allergies. Much appreciated! 2026 update - our heat pump stopped working and needed replacement parts. I paid for them to send a tech to diagnose it and they followed through with the work which is under the 10-year warranty. Tech, Hagen was very nice and professional and made sure to answer all of my questions. Kudos to the office staff, Brittny, Erin and everyone who took my calls while I was eagerly waiting for parts & repair. They treated me very kindly and proactively communicated each step of the way. I hope that this fix lasts a long time, or at least until we upgrade to a newer, more environmentally friendly unit.

Their tagline is "there is no beating CM heating" but it should be "no beating like the one CM…read moreHeating gives your wallet." $600 for a regular maintenance and replace parts under warranty for a unit they originally installed incorrectly. They are actually very friendly and customer service oriented when you call them, but not surprisingly their business model is built on grossly high margins and milking as much labor revenue as they can. They installed our air conditioning a few years back and connected the wires wrong. It seemed to work fine but would shut off on days when the temperature got too high. On my first "complimentary" service call, the technician noticed the install was wrong and fixed the wiring. It worked fine. Fast forward a few years to my first paid service call. They set an appointment and then cancelled the evening before and had me reschedule. First world problems but it is hard to arrange your schedule to be around for the service window - so I complained about the inconvenience. On the day of the actual service, two parts were found to be "out of spec" and while the parts were under warranty, they still charged 30 minutes of labor to install them. It rubbed me the wrong way because the call itself is already expensive ($379). That price includes a filter replacement, a cheap one-month filter that doesn't even properly fit the unit. I asked if I could skip the filter and have the price reduced. Of course the answer was no. So they are getting great high-margin revenue from the call, but they couldn't resist tacking on another $160 to replace "out of spec" parts that probably weren't needed. Everything was working. The technician was nice. He even called management to ask if he could waive the service charge. See his notes in the picture I shared. Management valued $160 over any future business. Compare that to The Garage Door Works, who similarly missed an appointment with me and proactively offered a discount on a new door installation as an apology. Or Les Schwab Tire Centers, who fixed a flat tire for free on a tire they didn't even sell me. Just a courtesy. At the end of the day it wasn't the dollar amount, but the fact that they would rather squeeze another 30 minutes of labor out of me than extend a courtesy after two sub-optimal experiences to earn my continued business. It says a lot about what kind of company this is. I left a message for the manager, voiced my frustration, and gave them the option to call me back if they felt they could help. No call. So I wanted to share this with you. It's not unusual for these companies to have bloated rates/fees/prices, but many have the decency to earn your business by going above and beyond, especially because they know how much margin they are already getting on things like service calls. CM behaves differently. My advice is to check out Greenwood Heating and Home Services or Aurora Plumbing instead. I haven't tried Greenwood yet but I personally had a great experience with Aurora Plumbing, and when you shop in their store they have experts who actually want to help you solve a problem. Do business with people that demonstrate customer service through their actions and not their marketing and customer service call scripts. Let me know who you think I should use going forward.

I had an exceptional experience with AAA Water Heaters. When our water heater encountered issues,…read moretheir arrival was incredibly fast, and they got straight to work without any delay. What I appreciated most was that while working efficiently, the technician took the time to explain exactly why each repair was necessary. He quickly replaced the flame sensor and the igniter, getting the system back up and running in no time. He also noticed that the pressure in our underfloor heating system was insufficient, which could cause air bubbles and eventually damage the water pump over time, so he kindly adjusted and increased the pressure for us. In addition to the quick fixes, he provided valuable maintenance advice, explaining how often a gas water heater should be serviced. He also detailed why DIY maintenance is not recommended and why professional service is crucial for safety and longevity. The service was highly professional, efficient, and educational. I am very satisfied with their quality work and would highly recommend them!

Bob came in the day after thanksgiving when our water heater decided it was time to give. From…read moreonline quote to heater replacement was about 4hrs. Crazy fast turnaround, quality work and friendly plumber. Hard to beat! The price he quoted us seemed very reasonable compared to other quotes we got. Less than $2500 for a 50gl Rheem gas heater, all in!

I can't recommend JV Plumbing enough! Jose, his son, and his other apprentice were absolutely…read moreoutstanding. They were professional, kind, respectful, and incredibly knowledgeable from start to finish. They completed a major amount of work at my home, including installing two new toilets, repairing leaks at my hot water heater, washing machine, and second bathroom, completing a full home water repipe, installing a new main water shut-off valve, and replacing my shower heads and shower knobs. Every job was done with great attention to detail and quality workmanship. What really stood out to me was how honest, hardworking, and respectful everyone was. Jose took the time to explain everything, answered all of my questions, and made sure the work was done right. It's not easy to find a plumbing company you can truly trust, but Jose and his team exceeded my expectations in every way. If you're looking for reliable, experienced plumbers who genuinely care about their customers, I highly recommend JV Plumbing. Thank you, Jose and your team, for the excellent work!

Have used José's plumbing services several times now. Always responsive. Always honest. Always top…read morenotch work at a reasonable price. Good plumbers like this are hard to find.

We were delighted with the service from Joe at All Valley Plumbing. He replaced (and removed) our…read moreolder gas direct vent hot water tank and installed a new electric tank. It was complicated requiring a permit and electrical rework. Joe made all the arrangements so it was a turnkey job. During the process Joe kept us informed and readily answered our questions. He was easy to work with, and handled things professionally. We will gladly use him again for any of our plumbing needs.

DO NOT TRUST THIS COMPANY. I had them do a large job for a major renovation at my house and…read moreeverything went well and they did do a good job for the rough-in. So I can't fault them for their work. They quoted me more than other bids that I had but went with them since they came recommended from my contractor. But then, when it came to do the final installation before my family is moving in (finishing installing the toilets, sinks, shower heads, etc), they inform me that wasn't part of the initial quote and they are going to charge me thousands more and if I didn't go with them, they would revoke their warranty (since other reputable companies were willing to do the same job for much less). That would be like my flooring guys putting 75% of my floors in and saying to get the other 25%, I need to pay more. Seriously, this is what I call a shakedown and will never ever do business with this "company" again.

5 stars for Two Brothers Water Heater Repair. They originally installed our combi boiler/water…read moreheater system, which handles both our hot water and home heating, and the entire installation was completed professionally and incredibly fast in just one day after our old system failed. More recently, we had an issue come up and called them on a Friday. They responded immediately, Kris came out quickly, repaired the system under warranty, and even waived the labor charges. Their customer service, responsiveness, and professionalism have been outstanding from start to finish. It's hard to find companies that stand behind their work like this. Highly recommend Two Brothers Water Heater Repair to anyone needing water heater or boiler work. I would absolutely refer them to friends and family.

The guys replaced our 20 year old water heater in 30 min. They were in and out faster than it…read moretakes to drink a morning coffee. And they did it $1,500 LESS than two other notable local shops we got estimates from. I asked why so cheap and One Brother said simply, "that's how much it costs." THIS is integrity folks. No up-selling, no surprises, or vague line items--just two guys and a fast, professional install. I wish these two did insulation, framing, drywall; I'd hire them (or anybody like them) in a heartbeat. Diamonds in the rough. Easiest 5 I've ever given, and we've had a lot of work done on our 1952 Seattle home. Can't recommend enough.

They set and confirmed my appointment quick. Shot a guy out to my house the next morning for a…read morefree estimate/assessment. I thought I had a sewage vent issue but it was just a fairly simple downspout issue. They didn't charge me and I plan on using them later after redoing my concrete side path to properly set the drain. (Previous homeowner set and poured improperly) Extremely friendly customer service from everyone I engaged with. That's proper value.

I have only had a positive experience with TradeWorks from start to finish and would recommend and…read morehire them again in a heartbeat. I needed a Moen Flo shut off valve installed in my house and TradeWorks responded within a few hours to schedule an onsite visit. The onsite visit occurred exactly on time, the plumbers were knowledgeable, and they gave us a through understanding of what the job would entail. Their price was fair and competitive with other quotes. On the day of, they showed up exactly on time, were friendly, and carried out their work efficiently. When so many companies have a hard time even coming out to give you a quote in a timely manner, a company that does everything on time and on budget is truly a gem in Seattle!

I had a water heater geyser issue. Ordered throw the company and Greg came out. He was super…read morefriendly, fast, and clean. He also made sure my water shutoff valve was accessible and added a knob to make it easy to use.

Great quality. Excellent value. Super friendly. Honest. Reliable. Very fair price. Great follow up.read more

10/10! Just book…read morethem. Great guy. Great work. Always love supporting a family business. Very clear he takes pride in his job. Very fair price as well. Had the absolute pleasure of working with Drew. We moved in to a house with...let's say interesting...work done. We had a gas leak upon move in and a faulty gas fireplace that was not to code. The fireplace is double sided and the focal point as soon as you walk in. The main source of the leak was fixed but we were at a loss trying to get fireplace companies to help us remediate the lines to the fireplace. One of them recommended Hamblen & Sons and we couldn't be happier. He didn't tell us no or insist we decommission our fireplace. He was up to the challenge! He completely re-did the work all without the need for massive destruction to our walls or floor implied by another company. He was very communicative and let us know his thoughts on how to approach the tricky job, options as to what we could/should do, and recommendations for maintaining code/troubleshooting in the future. We no longer have to fear the seized valve or improper gas line PLUS our feature fireplace is now working!!!

We have used Hamblen a half dozen times over the years and have always been pleased with their…read moreresponsiveness, professionalism, attention to detail and fair pricing.