Excellent and prompt service! Our old water heater started…read moreleaking. I was able to call and get a hold of Water Heaters Masters right away. Got good, fair ballpark quote over the phone from Alex, so knew what to expect. Got appmt scheduled for that afternoon with Brian (tech) to come check out our issue. As expected, he diagnosed the issue and was able to install a new water heater that same visit. Got the whole job or replacing the old water heater done within the afternoon!

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

My Kitchen sink was clogged and I was worried that I would need a drain cleaning or something more…read moremajor. Mike showed up to give an estimate and actually solved the Issue when he did some troubleshooting steps. I really appreciate the honesty and will definitely give them a call if I have issues with my plumbing in the future.

Communications were excellent before plumber arrived. Plumber arrived on time, and did an excellent…read morejob.

I had a water heater crisis, and the Providence team was so helpful. They came out same day and…read morefixed it quickly! The plumber Ian explained everything to me and made me feel so much better. Price was better than the other 2 quotes I got! Thank you Ian, Andrew, and Jeremy.

10/10. He took the time to troubleshoot and fix a problem for me at 4pm on a Friday. For free, on…read morethe phone, just to be helpful. Turned out the gas had been cut off via the earthquake valve. Told me how to reset it. In-laws got here today to stay for the weekend, and this probably saved me a divorce, too.

This post is regarding Andy Quintiliani who provided me with excellent service when we were…read moredesperate for hot water when an old water heater broke. He took a look and identified that there was not sufficient space to take the heater out and we needed to do some additional work so he could access the space. Instead of leaving it at that (which he could have done), he decided to take the extra time to do a quick fix so we would have hot water until we can arrange to make some changes to the door so we can replace the heater. His professionalism and diligence was much appreciated. We always get excellent service from Letts but today from Andy specifically.

I recently purchased an under-sink reverse osmosis water filtration system and needed it…read moreprofessionally installed. I had used Letts Plumbing in the past but had completely forgotten about them until I asked a friend at Standard Plumbing for a recommendation after receiving several installation bids. He immediately told me to call Letts Plumbing. Mary promptly returned my call and scheduled someone to come out the very next day. The plumber who arrived was extremely experienced and had installed many of these systems before. He quickly modified the drain connection without any issues and completed the installation efficiently and professionally. What really stood out to me was not only their expertise, but also how friendly, respectful, and professional everyone was -- from the office staff to the plumber himself. On top of that, their pricing was significantly better than the other bids I received, which saved me a considerable amount of money. Letts Plumbing has absolutely earned our trust, and they will be our go-to plumber from now on.

Sean provided excellent service in replacing our gas tank water heater. He also reconfigured the…read moreexposed plumbing around the unit to improve the aesthetics. We were pleased with the installation.

Called Water Heaters Only, Concord, CA to request a quote for a new water heater. The installation…read morewas done by Chris who was very knowledgeable, and patient as we dealt with city inspectors. Chris was very professional, and I highly recommend him and the business.

Luis did a great job replacing our shut off…read more Edwin was very accommodating to my schedule.

I cannot say enough good things about this company. I called at 8:30am this morning for a frozen…read morefaucet in my bathroom. Edwin said I would have someone at my house between 11am-12pm. He then called back and let me know they would be early. They arrived at 9:30am, fixed my problem and were on their way. The team always shows up, does a fantastic job. They charge a fair price every time. I could not be more satisfied.

Simon did an awesome job replacing our disposal and he was very friendly. Would easily recommend…read morehim for work

Had a leaking toilet and the water was getting under the flooring. Jorge came and took care of…read moreeverything! He also shared some knowledge that as a new homeowner I truly appreciate! Very pleased with the work, so happy I reached out to this company and will keep them in mind for future services that may arise! Thank you Jorge!!

Hakim and his son Shawn are the absolute best. We had an excellent experience with this company…read moreinstalling our Rinnai tankless water heater. They were the most competitively priced, easy to schedule, showed up on time, and were incredibly friendly. The installation process was smooth and professional--couldn't have asked for a better experience. Fast forward three years, and we suddenly weren't getting hot water. The only Rinnai approved plumber for servicing in our area came out and couldn't figure out the issue, which was frustrating. I called Hakim directly, and he came out the very next day and resolved the problem. His level of service was truly outstanding--knowledgeable, responsive, and great to work with. I'll definitely be a repeat customer and highly recommend them.

Hakim and Sean did a fantastic job installing our new Navien tankless water heater! We had to do…read moresome extra work in order to meet the needs that I had required. He didn't charge me extra, which was more than I expected. I was very detailed and explaining everything and communication was excellent. I highly recommend this father son duo for your hot water heater needs.