Jermo did a great job installing the anode rod for my water heaters. I contacts a lot of other…read moreplumbers, and they refuse to take on this unusual job at a reasonable price. Other plumbers try to upsale me to replace the water heater instead of upgrading my current one. Jermo listen to my request and complete the job in high quality work.

Plumber disappeared and did not contact after leaving the job have way done . This was covered by…read morehomeowners.

I want to take the time to acknowledge Ignacio for the great work he recently completed in our…read morehome. He was recommended by a neighbor, and we are extremely happy we decided to go with AJ Bono and team to address our plumbing issues. While plumbing issues can be incredibly stressful, Ignacio made our experience a positive one. He was on time every day, explained the process in detail (I know nothing about plumbing and appreciate how thorough Ignacio is, and how he took the time to answer all of my questions). He was a pleasure to work with and I have already recommended him to other neighbors! I would trust him with any future services that our home requires.

I strongly recommend that home warranty customers document, and if possible, record their…read moreinteractions with this "company." My experience was so concerning that I have filed a formal complaint with the home warranty company, which has now assigned a claims specialist to review the matter. Fortunately, I was lucky to have video footage of the interaction via our home security system. This company was dispatched to my home for a plumbing issue involving the water supply to my refrigerator. The refrigerator is approximately FIVE feet from my kitchen sink. There is an open and easily accessible route through the cabinet and behind the dishwasher directly to the plumbing under the sink, where there is an accessible cold water supply and shut off. Rather than discuss the obviously straightforward connection to the cold water supply, the plumber began describing this as potentially being a major job. He mentioned the possibility of having to CUT INTO THE CONCRETE to run a water line!!! I had my mom, who is elderly, there meeting him and she called me and put me on the phone with him when he started going off on this tangent. I work in construction and I understand enough to recognize when someone is being disingenuous. The suggestion that this could potentially require cutting into the concrete is completely ABSURD. Once I got him on the phone, he quickly backtracked, and then ended up leaving the house shortly after, providing no services. It is now 5 days post visit and this "company" has still not filed a report with my home warranty. The entire interaction left me questioning whether the goal was to genuinely diagnose and resolve the plumbing issue or simply justify performing no work on a home warranty dispatch. To be clear, I am describing my personal experience and my concerns based on what I personally observed. I do not know how this company is compensated by home warranty providers or whether compensation is received simply for responding to a dispatch. However, based on my experience, I believe home warranty companies should carefully review this contractor's diagnosis, representations, and service practices. I cannot help but wonder what an elderly homeowner or someone with no construction experience would have believed after being told that a refrigerator water line located approximately five feet from an accessible cold water supply could potentially involve cutting into their concrete. I would not allow this company back into my home, and I would strongly encourage others to document their service visit and independently verify any claims. I will be filing claim with the state, the CSLB and BBB, as I noticed that their CSLB# is suspiciously absent from their website, which is in contrast to CA State Law. I hope that, if this company is operating as a properly licensed contractor, it quickly addresses these issues and seriously reviews its service practices.

Ian was fantastic. My AC was fixed one day after I submitted a service appointment. Ian fixed the…read moreissue and also added a safety switch, to prevent further issues. Ian was very prompt, efficient and professional. I will definitely call Mercury and Heating for other issues and maintenance. Thank you

Jason came out twice in the estimate process and patiently answered all my questions. Pricing was…read morecompetitive and fair. Jason and Ian installed my new HVAC system. They were professional, patient, neat, and hard working! They encountered a few problems when replacing the ducts and worked hard to handle them with ingenuity and expertise! I highly recommend Mercury Heating and Air! Jason and Ian were top notch!

I waited ALL DAY, but they were a no show. I had an appointment with this company to come give an…read moreestimate on a water heater, they scheduled the appointment on Thursday for 7/10/2023 between 11am and 3 pm, all day no response to any of my text messages after 11:00 am I've called the number, they don't answer up until 5:30 pm. This is a horrible company for customer service. I wouldn't recommend them to anyone.

I highly recommend Pipe Down Plumbing!!! This company is FANTASTIC all the way around!! From the…read morefriendly office staff to the very knowledgeable technician. I had noticed a really wet spot in my yard by my house. I called Pipe Down Plumbing (great name by the way) at almost 8:00 at night and they not only answered their phone that late, but they had a plumber out to me in less than an hour. Steve was able to shut off my water for me so it didn't leak all night. He and his crew were out the next morning and replaced my water main. They were very careful to keep my landscaping in tact and kept a tidy work space. The price was cheaper than I expected and the work was top notch!! Thank you Pipe Down Plumbing, you have a customer for life.

Randy is fantastic, professional, on time, efficient and reasonably priced…read more We had our water heater give up the ghost over night, leaking and a small flood in the garage. We turned off the water and got in touch with Randy. He replied within minutes and fit us into his schedule that day. He arrived exactly when he said he would (excellent communication is another one of his strengths) and checked everything, was crystal clear about what he would be doing, as well as identified something that was not up to code and was able to address that as well. He was done within a few hours, everything looks amazing and our hot water has never been better.

Doing laundry & water started coming out of the sewer cap. Called Randy & he came and cleared it…read moreout very quickly. He also cleans everything up so that you can't even tell he was there:) His pricing was also very reasonable. Would definitely use his company again!

Honest, reliable, reasonable pricing, and just a genuinely nice guy…read more I wanted to repair my gas furnace (original from 1995) and since John specializes in repairs and not replacements, I knew he was the guy I wanted to call. He was able to quickly identify the problem and had all the parts he needed in his truck. He was not pushy on selling anything, he simply had a couple of suggestions on small parts to replace before it went bad as an optional fix for an affordable price, and I appreciated that. If you're looking for an honest HVAC tech who will genuinely try to repair the problem and not tell you to replace anything, call John! Be sure to check out his website if you want to learn more about his pricing. He's the best!

So happy I found John on Nextdoor! I read through his website and decided that this was the person…read moreI needed to diagnose my ac. My ac is from the 1980's and was making a very loud sound so much that I couldn't run it. John fixed my ac and it's been running great. Read through his website as it will answer a lot of your questions. Trust his judgement if you are looking for someone to give you an honest diagnosis.

The guys are amazing.!! They do a very good job…read more Goes above and beyond to get the job done "right". Though they did commit to a price and time, they did go above to make the installtion perfect vs cutting corners. They made sure everything is hood and i stalled as per my requirements.cleaned up the job site pretty well afterwarda I would definitely recommend them .

We contracted Reasonable Remodels to remodel our bathroom, including the shower with tiling the…read morewalls and tiling the bathroom floor. The Pedestal sink was damaged (cracked) by Reasonable Remodels crew before they installed it. They offered to replace it but never did. There are numerous issues with the installation of the tiles. Pictures with descriptions show the many issues. Reasonable Remodels proposed to: "Straighten any uneven tile edges Level any tiles that are too high or low Properly seal the shower handle plate Replace the pedestal sink with the correct unit" Reasonable Remodels replied to our list of issues: "We're a small operation--not a large company with endless resources--but that's also reflected in our pricing." Their proposal to straighten uneven tile edges and level tiles too high or too low was not sufficient. The shower walls and bathroom floor tiles needed to be demolished and completely redone. We decided NOT to have Reasonable Remodels attempt any rework. The quality of their initial work did not merit them performing any other work on our property.

I was without A/C for two weeks and was referred to Curtis. From the moment I contacted him, he…read moreresponded quickly and scheduled an appointment right away. He diagnosed the issue with my A/C unit, explained everything clearly, and ordered the part needed. He kept me updated the whole time and came back to fix it as soon as the part arrived. Super professional, reliable, and efficient. Now my home feels so much cooler! Highly recommend Curtis if you need A/C repairs.

I called Curtis close to closing time. I live out of the area and asked him to check my elderly…read moremother's AC unit that wasn't working on a triple digit day. He showed up within an hour and had it up and running in no time. Super grateful for his kindness and response time!