Arrived within an hour of requesting a quote, quote was FREE.. no trip charge. Tim was great-he was…read moreinformative and gave me a quote right on the spot and their price beat the 3 other quotes I received this week. Plus he was able to do the whole job right there on the spot. He installed 2 drip legs and replaced the irrigation vacuum break valve. He was fast and efficient- no sly salesman up-sell moves which we greatly appreciated. He helped us get the job done before we replied to our BINSR request. Grateful for this company and would highly recommend and use them again!

I was optimistic about this company because of good reviews on Google and Yelp and Nextdoor. While…read morethe cause of my leak seems to be resolved (at least for now) it did bother me that I took the time to ask several times with the dispatcher "Taneea"(sp) and she said there was no fee to diagnose and I kept asking are you sure because in order to see where the leak is coming from my bathroom upstairs from the shower and where it settling we need to look at the pipes underneath where the drywall is and that involves cutting the ceiling drywall. And I asked her again several times if there's any charge for leak tracing or anything she was leaving out just to look and see before repairing and she said no, there's no diagnostic charge. They get here and tell me it's gonna be $125 just to cut the drywall and I just don't understand how there can be such a disparity between what I verified by phone and what I was being told now. And even if I give them the benefit of the doubt that the dispatcher was mistaken (though that's something very strange for a dispatcher who works for and represents a company to say, if not true) the fact that she did tell me that clearly, you would think to keep a customer they would stand by their own word, so not a great first impression. I still paid them $455 to change the cartridge in my shower, but they would not take five or ten minutes to cut up two 6"x6" holes in the drywall and look inside to see if there's any other extensive damage or leaking. I may just leave it for now and keep an eye for any signs of staining or moisture rather than deal with drywall repair. I still will inspect around the electrical where the ceiling fan canopy is and remove it from the ceiling to see if there's any water damage to the fan and light fixture or if it can be salvaged and still works once all is dry and I can restore power to the room. But they refused to look for any signs below to ensure there were no other signs of a leak unless I paid more. Another thing is with a large hole behind the shower faucet escutcheon where the leak occurred what's to keep another cartridge from failing and leaking right down into the room below and getting into the electrical and drywall and ruining another ceiling fan? I wish they'd have taken the time to tell me how to seal off that wall behind the faucet handle or given me suggestions but they just kind of did their job and left. They didn't offer me any advice or tips to prevent this again or set my mind at ease, and taking the time to do that would have made me feel more "taken care of" and built a rapport as a new customer. They just wanted to do the job I asked and go. So while I have no other complaints so far, they didn't go the extra mile or make me feel reassured at all for such a serious issue. It was just a "job" to cross of their list and not spend a second longer than necessary to show, discuss or reassure.

I've used Yelp Projects a few times now and I'm always impressed with how helpful it is. This time…read moreI needed help fixing a leak in my home's exterior main water line, and Yelp helped me find a few reliable plumbing companies. I received several responses with quotes, and Desert Water Plumbing and Rooter was the first company to reach out. I contacted them around 5 PM on Wednesday, and they were able to schedule a free estimate for Friday. Dan Burke showed up right on time. He was professional, efficient, and easy to talk to. Like the other companies I spoke with, he recommended repiping as the best solution for the long run. He gave me an estimate for the project and also mentioned that if the office couldn't schedule the repair on Monday, he could stop by to do a quick temporary fix to stop the leak and then come back when they could finish the job. I really appreciated that because I don't like wasting water. The price Dan quoted was also very reasonable compared to the other companies. After thinking it over, I decided to go with Desert Water Plumbing and Rooter and called the office to schedule the appointment. They weren't able to do the repipe on Monday but scheduled it for Tuesday. Dan did come by on Monday to help temporarily stop the leak. Then he and his team came back Tuesday morning and started the project. Everything went smoothly. My house now has a new pipe, no more leaking, and it feels great knowing the issue is fixed. I'm glad I found a plumbing company I can trust.

Called them and they came within a day or so. Family owned. Professional. Showed up on time…read more Patient and experienced service tech and office staff. I would use them again. Fixed the issue i had and the tech didn't mind my many questions. You can tell he was very experienced.

Lou and his son did a quick tub faucet replacement today as my house is up for sale and it was…read moreneeded ASAP. He ordered the replacement in advance and then did his usual magical work, no mess, no fuss and they were gone in a flash. I've used Pink Plumbing for several years because of Lou, and now his son, because I trust them. The quality of their work always impresses.

Pink Plumbing is outstanding. We have used them for years and every encounter with their scheduling…read moreand technician teams demonstrates their solid commitment to customer service excellence, professionalism, integrity, and competence. Appointments are scheduled in a timely manner and the work is stellar. Most recently, our rental unit needed significant plumbing repairs and upgrades. Right from the start Lou was on top of it, thoroughly inspecting all the fixtures, offering excellent options and recommendations, quickly obtaining parts, and handling the work with his usual good judgment, skill and efficiency. Everything was left super neat and clean. All the plumbing is now in fantastic working condition, performed at a very fair price and in no time at all. What a pleasure from start to finish. Lou went way above and beyond to ensure the very best results - thank you Lou and Pink Plumbing!

Adam was professional and courteous. He quickly and efficiently resolved our slow main drain…read moreissue. I am very happy with our service and will be using them in the future.

We've been using Pink Plumbing & Sewer for more than six years, across two different homes, and…read morethey continue to exceed our expectations every time. What sets them apart is their professionalism, attention to detail, and commitment to customer education. Rather than simply fixing the issue and moving on, they always take the time to explain what they're doing, answer our questions, and provide helpful recommendations for extending the life of our plumbing systems and fixtures. Most recently, Lou and Anthony spent an entire day at our home tackling a long list of plumbing projects. Their work was thorough, efficient, and completed to a very high standard. Despite the large scope of the job, everything was finished in a timely manner, looked great, and functioned perfectly. Just as importantly, they treated our home with respect. Before leaving, they made sure everything was clean and tidy, leaving no trace of the extensive work they had completed throughout the day. It's rare to find a company that consistently delivers this level of service year after year. We highly recommend them and are grateful to have a plumbing team we can trust whenever the need arises.

Very fast response time to my inquiry and was able to come quote it and even do the job same day. I…read moreknow all jobs won't be that way but it was great and appreciated.

Be careful with this business. If they know you have an emergency, they overcharge you. Had a…read moreleaking water heater, 6.5 yrs old and was leaking thru the pipes and onto the ground outside. He slow walked the repair and the fact that he tried to repair an un repairable water heater was the problem. Knowing his negative reviews on here, he will be belligerent and claim innocence. The water heater was shot and needed to be replaced, he knew it was shot and still tried to fix it and charge us. 3 hours of inflated labor.

Alex is a gem! He was kind, punctual, and does great professional work…read more I would not hesitate to hire him again. Finding a good plumber is not easy. He is also reasonable and isn't part of a big company that tries to up-sell. Thank you Alex!!!

Everything went well. Perfect. On time…read moreOn quote Friendly Professional Helpful Very conscientious.

Michael and his team were amazing, very quick in their work and happy to answer any questions. 100%…read morewould recommend them and I intend to have him back as needed.

You could ask for a better resource for a plumbing emergency…read more My Monday was a bad one. So many urgencies all stacked up. When I went outside and my patio pavers were half floating in a swampy mess, it was just icing on the cake. I started popping up pavers and digging in the mud and with everything else going on, realized this was better handled by a professional, so I got up Yelp, since I've had so much luck finding good services that way. Being as this might be an emergency, I used "emergency plumbing" and Ascend Plumbing was one of the first highly rated results. I called and they came out almost immediately. Assessed the situation and asked if I wanted them to perform the repair. That alone showed a level of honesty rarely experienced with many services. So, I definitely opted for them to make the repair so I could focus on everything else that was on my overflowing plate for the day. They excavated, repaired, pressure tested the line filled back in, and cleaned up all in a couple hours. That is THE fastest service I've ever experienced from a plumber (most took days before they'd Even come out to look). Very professional, very courteous, very respectful of my property. I totally recommend Ascend Plumbing for any plumbing needs.

EASILY my favorite company I've ever done business with in the Valley!…read more I had a unique situation with getting a two stage whole home water filtration system added to my existing salt water softener. Brian was so knowledgeable and passionate when he came out to talk about my home's existing plumbing. When we bought the house in 2022, it was called out on our inspection report that the polyethylene piping from the main to our home should be replaced. After talking with Brian, I felt so good getting CWS to replace and redo the poly with good old copper. Michael came out a few days later and did a beautiful job installing all the copper plumbing and two stage water filtration system that includes the water pressure gauges and bypass valves (which are great to have for servicing and/or if something bad happens in the future). I highly recommend everyone get the psi pressure gauges installed ESPECIALLY with the valley having higher water pressure right now with the ongoing construction needs (which I'll talk about next). After Michael completed his job, the city of Phoenix replaced my water meter. Turns out my old water meter near the street had a leak to it. Once the water meter was replaced I noticed the psi on the gauges climbed to 100-110 (depending upon time of day). For those that don't know, plumbing likes to be in the 50-70 psi range. Anything above 90 and you should really get a plumber out to look at your pressure reducing valve (PRV). While my pressure was high, I noticed my backyard irrigation system was EXTREMELY powerful! The way the water from the main gets teed off between inside of my house and backyard pool + irrigation needs, it was obvious city of Phoenix replacing water meter was the culprit. Whenever a water meter gets replaced, they don't do a good job keeping it clean installing it where sediment will often get into the line and cause PRVs to fail. That's what happened with mine where CWS came out the next day and replaced both of my PRVs with Kyle doing a great job as well. Now, my water pressure is sitting nicely at 70 psi. I like my pressure on the higher side of that 50-70psi Lofty review but I really loved having this company update my plumbing and install the whole home 20" big blue water filtration system! They really do care about customers AND the work they do. There's a VERY GOOD reason their reviews are 5/5 on Google and Yelp! Can't beat their prices too that are VERY transparent! Great payment options and warranty as well! Also, I like the products they use since it's NOT relegated to a single manufacturer. Will recommend them to everyone.

Good service, they will be my go to from here on out when it comes to my water appliance needs.read more