Honest, knowledgeable, reliable and reasonably priced. Very pleasant experience! Highly recommend.

Gary and Andy came out within a couple hours of calling and did an amazing job. We had knocking pipes and a water hammer issue. They quickly diagnosed and explained the issue and repaired. They also found a few other issues and took care of those as well. I'll only call these guys moving forward. Thank you! read more

EDITED: Directly after I posted my review, I got a text message from Plumbing Pros apologizing for never having gotten back to me and explaining that it was an accidental oversight. The gentleman offered to help me install the part for free if I had any trouble when I got my replacement part, which was nice. Again, these people are super friendly and helpful; personally I really like them. I ended up figuring out how to install the part myself (it was easy and they had given me good directions the first time around). I bumped my review up a star because I think Plumbing Pros are very good at what they do and they're good people, even though I didn't have the greatest experience. ******** OK - so I picked these guys because they had the best reviews. I had a problem with my shower turn-on handle and I had no idea what to do. They came right away and they were super nice. I was pretty happy with everything. They told me what was wrong with my shower handle and what part I needed. They said they would order it and they showed me how I could still turn on the tub using pliers, so that was good. Then... they didn't charge me, which I thought was weird, but I figured they were being nice and people were good. I texted later in the week asking about the part. I didn't get a reply till two days later, and the person told me he'd been sick and he was going to look into getting the part. I asked if I should call the company myself and got no reply. A week and a half later, I received a text again saying they thought they had the correct part. I asked how I could go about obtaining this part and I haven't heard from them since. It's been a little over a month. I just called the shower company and ordered the part myself. It will be here in 5 days. :o/ I really liked these guys personally. They were super nice to both me and to my little son who was fascinated by their wrenches. I wish I had a clue what had happened... read more

I called Plumbing Pros to come out and rod my clean out as it has been years since I had it done. They put a camera down the clean out and said I did not need to rod it. They were very honest! I had told them about my hot water problem and I all ready new I needed a new hot water tank and they said I needed a new hot water tank. They replaced it the same day with very good pricing and did a great job installing the new tank. Fantastic service and honesty!!!! I will use them from now on. If you want great service and honesty with good pricing them give them a call you, in my opinion, you will be very happy with them. They really care about the customer!!!! Dominic read more

I called Plumbing Pros with an urgent issue (sump pump failed, flooded basement!) and was so impressed with the speed and efficiency of their response. They were at my house within 30 minutes of my call and gave us a very fair and well-explained quote. The work was done quickly and stayed within the cost given. Highly recommend!! read more

This guy is the best. Super responsive, and always quality work. I've used him 4 times and he's always here within a day or two, the problem is always diagnosed quickly and fixed that same day. Very reasonable rates. Seriously if you live in the western suburbs don't call anyone else, use these guys. read more

Excellent work performed by Plumbing Pros! heard noises from sumo pump late night and called Plumbing Pros. Gary called me back immediately and scheduled a technician next morning. Excellent workmanship and attention to detail. Gary is a great professional with a strong customer service mindset. read more

They completed the job the same day I called, upfront pricing, responsive communication, friendly and completed the job quickly.

Amazing fast inexpensive service to swap out two 40 gallon water heaters in my Naperville home Can't recommend them enough read more

Gary is a very responsive and responsible professional. We left him a voicemail regarding our flooded basement and he called back within 20 mins. He then arrived our house at Westchester 15 mins later. Identified the issue right away and provided a fair quote. Finished the job within 30 mins and then our problem was solved. We were impressed by his efficiency and honesty. Great guy to work with. read more

These guys are great, responsive, prompt, solid work. Put in a back up sump pump for us. Would recommend to others for sure.

My first time using Plumbing Pros was in 2016, and I have used them at least 4 times since. Gary is quick to respond and has always made an effort to get to my issues as quickly as possible (even an emergency over July 4th weekend). He and his assistant are always very kind, professional, and friendly. His prices are very reasonable and the quality of work is fantastic. read more

When the time came, and I couldn't clear my kitchen sink of water any longer, I checked Yelp and found Plumbing Pros. It wasn't an emergency but the plumber (Able) was here an hour and a half later. He gave me a quote and began carefully setting up for the electric snake. After almost 40 min of grinding through the grease, it cleared. I wasn't that surprised being that the run was almost 50 ft. After showing me the result, he wiped out the inside of the cabinet and removed his tools. Everything was clean - even the two-wheeler the snake was on had booties. I will be calling them again. read more

Excellent company!!! I called Gary this Weds for a toilet valve gut and was able to send out a technician by this Friday @ 1:00PM. Gary was very easy to speak with and pleasant over the phone. No pressure whatsoever!!! He displayed tons of knowledge, patience, and provided a great quote over the phone. He brought a technician Rick in which he did a fantastic job. He was so skilled and knowledgeable that he did the job as I was talking with him. The toilet has no leaks or issues after the valve install. Rick even provided home tips as well. I had a chance to speak with Rick for roughly 30-45 mins after the install was completed! Bottom line!!!! Excellent company and will do business with them again. I highly recommend them for any plumbing issues. They are very fast and efficient!!! read more

I would highly, highly recommend Gary and Plumbing Pros to all who need any sort of pluming work done. I needed to get a new water heater, two toilets, and a garbage disposal, and Gary and his co-worker came out and gave me a quote unlike another plumbing company who quoted me substantially more, minus the garbage disposal. Gary and his co-worker came out this past Friday (I was at work) and finished everything in under three hours!! Everything was perfect, and disposed of. When I walked into my townhome, it looked as if no work was even done that day due to how clean it was!! Gary walked with me, and explained everything he did in detail, along with letting me know he put an aerator on my sink that unbeknownst to me, I needed!! (He did so free of charge)!! To summarize, I will be using Gary for all of my plumbing needs/work, and am going to pass on to others how great this company is!!! Gary and his co-worker are very honest, and are great plumbers indeed!! read more

I was referred to plumbing pros through my painter. They were very thorough and have been excellent at following up to be sure my problem was solved. They had to cut a hole in my wall, found the leak and sounding grouting I needed. He also brought in some help which I appreciated. He gave me recommendations to prevent future hair going down my drain too. Price was great. Competitive. Will recommend. read more

Gary and his partner came out within 24hrs of contacting them ... on a Saturday evening to resolve my plumbing issue. Great service, and they cleaned up after. Quick and effective, problem solved! read more

We moved into a 100 year old house and needed a new water heater with power venting. The plumber came out to inspect the unit and provide a bid. We asked for prices on both a standard water heater (with tank) and tankless unit. We were offered a fair price on both and next day installation. We chose a standard unit mostly for price The crew worked quickly and completed the installation (including drilling a hole to the outside for venting) in less than 2 hours. When installation was complete, the team explained the features of the new unit as well as how to read the light on the water heater to diagnose the problem. They explained this is important so they can grab the correct part *before* coming to the house. The crew was courteous and covered their nose and mouth as is standard in a COVID world. Would certainly use Plumbing Pros again. read more

Desperately needed to find someone to fix our sewer line blockage. Requested multiple quotes but no one was available. Previous guys who we contacted did a horrible job with lack of response/communication. Did a bit of Yelp searching and found the Plumbing Pros. Called Gary, got a response in less than 15 minutes, he was at my house 10 min after that, and was done in less than 25 min. The total time the entire thing took from phone call to working sewer line was probably an hour MAX. I have never seen someone be so punctual and so efficient. The quote was also very reasonable and I will be looking at the Plumbing Pros for my future help. Highly recommend. You will not find anyone more polite, efficient, punctual, and professional. Very, very satisfied!! read more

Gary and his crew were fast and efficient. They really were accommodating in our situation on working on a Saturday & working late. (Until 9 o'clock). We had a collapsed sewer that had to be replaced which included breaking up the concrete and the brought the plumbing in the house all up to code. Felt that Gary was very forthcoming in what we were faced with gave us the best estimate. The job was a bit if problematic so was only off by a small amount in the end Would highly recommend Plumbing Pros! read more

I could not be happier with Plumbing Pros. For one, they contacted me within an hour after I sent an estimate request via Yelp, on Labor Day! Their plumber, Bobby, made a point to come out to my home on Labor Day to see if he could fix the issue that night. He wasn't able to fix it the broke pipe that night, but Bobby was back the next day and fixed it with no issues. Great customer service. Very reasonable prices. I couldn't be happier. Thank you Plumbing Pros! read more

I called on a holiday and was called back soon after. Greg was able to get us an appointment with his associate Rick the next day. Rick is without a doubt the best and most informative plumber I've ever met. He was prompt and very professional. The work was done at the agreed upon quoted price, which was under the cost quoted by 3 other companies. They are great plumbers and do great work. They have a new long term client for any of my plumbing needs. read more

Thanks again to Gary and Rick. Another job well done. (commercial property: copper water supply setup, drain rodding, 4" drainage system) Great work, fair price, courteous and friendly service. A+ guys! read more

Plumbers came to my place to check the issue and left with a promise to call back to make recommendations. Unfortunately the call back never happened. I tried calling back a few times but never got a response. Unfortunately I can't recommend them. read more

Plumbing Pros have been excellent to work with. Gary has been knowledgeable and thoughtful about how to handle a complicated problem with our master shower. He's fixed it and has offered good next steps. His pricing has been fair (one visit he didn't charge anything even though he spent time researching the core issue). He typically brings an apprentice with him which shows his character that he's trying to properly train tomorrows plumbers. I highly recommend Plumbing Pros. read more

This guys do their job right! I recommend Bobby thank you plumbing pros! I'll will call you again when my son stick another toy in there. read more

Plumbing Pros - Plumbing Near Me - Downers Grove, Illinois

Our ejector pump had an issue and looked for a plumber. We called Plumbing Pros because they have 5 stars. Now we know why they have 5 stars! Gary showed up soon, he was knowledgeable, and he fixed the issue quickly. Next time, when we need any plumbing service, we will ask Gary again! read more

Would 100% highly recommend Plumbing Pros!!! We had some sewer back up and called a big name company to come inspect the issue. This other big name company gave us conflicting information, they were dishonest and attempted to charge us an astronomical amount of money for issues that were nonexistent. We were desperately in need of a second opinion and this is when a friend recommended Gary from Plumbing Pros. Gary was amazing. Gary and his team walked me through exactly what they were doing. They were able to determine the exact way for us to move forward and gave us quick and honest answers. They were also very affordable. If you want an honest plumbing company who'll be straight with you - look no further. read more

I've found my new plumbing company! Gary was knowledgeable, timely, and did not try to sell me things I don't need. He explained things in a way I could understand and provided options for future work that would be helpful without any pressure on his part. I'm sold! read more

Gary is a class act. We discovered a major plumbing leak on the morning we left for ten-day vacation. After our morning showers, my husband went to the garage to leave and found water raining down through the ceiling drywall onto the floor. We turned off the eater to the bathroom fixtures, tried to put it out of our mind, and left for our trip. Upon our return, I called Gary at 8:30 AM on a Monday morning. He happened to be working on a job in Plainfield, so he made our home in South Naperville his second stop of the day (perhaps we were just lucky in this regard). By 10:30 AM, he had diagnosed our problem (an improperly installed shower drain and cracked flange made apparent by our badly clogged pipes), cleared the shower pipes of debris, and made the necessary repair. He took pains to keep our costs low (he easily could have recommended replacement of the flange or the entire drain, but didn't), provided the name of a local handyman for the drywall and related cleanup we'll need when we close up the hole in our garage, and even sent a text message later in the day asking to be updated after we'd showered to see if any further repair was required. Quick, clean, courteous, cost-conscious. I wholeheartedly recommend. read more

I would highly recommend Gary and Plumbing Pros. I selected Gary out of the 3 bids (All based on Yelp reviews) I got based on his competitive bid, but also because of way he interacted with me on the phone prior to my decision to hire him. He and his apprentice showed up right on time and were very careful not to mess my floors. The job to replace my existing 75 gallon hot water tank with a new tank was more complicated than he anticipated, but Gary stuck with it. He made sure not to cut any corners, as I feel many contractors would do to keep on track with their allotted time for the job. I feel this is why many consumers are hesitant to hire contractors, for fear they won't do a thorough job that is of high quality. I'm very happy with the job he did, and the overall experience (Cost, service, end result) that I would certainly hire Gary again, and I will confidently refer him to friends who need plumbing work. read more

I woke up to my basement flooding and dreaded having to reach out to a plumber. I looked on Yelp and requested quotes from a few different places. Gary, from plumbing pros was one of the quotes I promptly received back. He contacted my husband to coordinate repairs, and came out same day that evening. I was out running errands, so I did not get to interact with him directly, but my husband was very pleased with the service (and he is not easy to please). He said the guys was friendly, professional, quick, and most importantly, honest. You don't get great customer service to often in the home repair world, so it was refreshing to be provided such great service. Happy to say I have a plumber go to from now on. Hopefully not soon, but Plumber Pro definitely has our business in the future. read more

Had a slight issue with our p trap leaking. Didn't have time to fix it myself. Found plumbing pros on yelp and saw good reviews. Gary was great. Left in the morning and by the time I got home he was here and gone. Would recommend highly and use again in the future. read more

Found Plumbing Pros through the stellar reviews here on Yelp and all the 5-star reviews on here are pretty much spot on! Gary & his team were very responsive and quick to return my call after I initially called him to fix a leaky faucet. We communicated back and forth via phone and texts and Gary was able to give me a price quote (very reasonable price) and on their schedule as soon as I got him the necessary information. When the appointment time came, Gary was on time, extremely professional and friendly, and just as important, he was able to fix our faucet. I would definitely recommend Gary to anyone and won't hesitate to contact Plumbing Pros in the future! read more

Gary was super! Very happy! Installed my new kitchen sink and disposal. Responded really quick and was very reliable.

Gary said he would be by the house to check on our dead water heater on Friday after his last job. He arrived at 7:15 PM on a Friday night! He got our water running to the rest of the house and said he could be back in the morning to install a temp water heater. We wanted to install a tankless and it would take a few days to get installed. Gary arrived back at 9:45 AM on Saturday to install the temp tank and then scheduled the install for the tankless. Gary and his team are professional, clean and arrive when they say they are going to arrive regardless of how late it is. Plumbing Pros are my new go to plumber!! read more

After being cancelled on by another plumbing company, I called Plumbing Pros because of the strong reviews. They were able to get me in at the same time/date I had with the initial plumbers (phew!) so that I didn't have to miss more work. Bobby was friendly and was able to give me a reasonable estimate before he began the job. Our drains were pretty grossly clogged, so the price came in at the high end of the estimate, but to be quite honest I was expecting it. AND the high end of the estimate/final price was still less than I had actually been expecting. So win-win all around. I would definitely call these guys again! read more

I would highly recommend Plumbing Pros and Gary is simply the best! . We went with Plumbing Pros this time around based on the Yelp reviews and indeed they do deserve these positive reviews. Gary did a great job and he was quite knowledgeable about the issue we had and how to fix it. Our problem was with our sump pump running continuously and making loud noise. We called Plumbing Pros right away and they were very responsive. They set up a day and time to come and Gary came on time and went to work straight away. He looked at our Sump pump, did some tests and told me what exactly the issue was and the new parts the sump pump needed to run more efficiently. He gave me a quote and honestly, it was a reasonable quote compared to others. After the work was completed, Gary walked with me and explained in details the work that he did. Very thorough! Gary was just great to work with! I will definitely recommend Plumbing Pros to all. Just very happy with their work. read more

Bobby saved us! We called late on Saturday night when we realized our sewer line was backed up. We were hoping emergency service wouldn't cost us too much. His quote was very reasonable and more than fair. He was out first thing the next morning. The job ended up being a little more work than we all thought it would be, but he stuck to his quote and did a great job. Very professional and nice. We'll definitely use Plumbing Pros. again. read more

Plumbing Pros was great! They solved my water spigot leak and only had to cut open a small portion of the basement ceiling to get at it. They were on time and worked fast. After difficult dealings with a different plumbing company last November/December, I was really grateful for honest, professional plumbing help! read more