If you're looking for a company you can truly trust, I can't recommend Water Heater Pros enough!…read more From the owner to the office staff and the installation technician, every person we interacted with was kind, professional, knowledgeable, and genuinely cared about making sure we understood the entire process. They took the time to answer all of our questions, explain our options, and guide us every step of the way. Not only was their customer service exceptional, but they also beat their competitors' pricing and saved us nearly $2,000 without sacrificing quality. During the installation, they were respectful of our home, worked safely around our family, and made us feel completely comfortable having them in our house. Your home is one of your most important investments, and finding people you can trust to help keep it safe is invaluable. Water Heater Pros exceeded our expectations in every way. They replaced our water heater efficiently, left everything clean, and continued to provide excellent customer service even after the job was complete. As an educator and someone who is actively involved in my community, I truly value honesty, integrity, and businesses that put people first. Water Heater Pros genuinely cares about their customers from the first phone call through the installation--and beyond. We will absolutely be calling them again for any future plumbing or water heater needs. I wholeheartedly recommend Water Heater Pros to anyone looking for outstanding service, fair pricing, and a company that truly stands behind its work!

Water Heater Pros came out in July 2024 to install a 66 gallon electric water heater (we were done…read morewith our gas one). It did great for 1.5 years. It wasn't under warranty for parts and labor, but it is to replace the entire unit (something that Water Heater Pros doesn't manufacture and just installs). I am grateful for the return and honesty about cost and timeframe. Matt was so professional and kind. Marsha is secretary and was ready to get me an appointment ASAP. I recommend this company!

Honest and so helpful. Came in to get some advice. Nate and Dillon were so accommodating and…read morewanting to help. Service was a 10 out of 5 :) Give these guys some love they are representing the company in such an amazing way. Will definitely use them for my plumbing needs!

$85.00 to give me an overpriced estimate in literally 5 minutes. We need a waterline installed in…read moreour kitchen (older house with crawl space). I used Armstrong Plumbing years ago to replace all the plumbing from galvanized to PEX. Price was very fair (then). What should be a $400 job (waterline) was quoted at $1270. I have another plumbing service coming to do the job @ $395. Don't waste your time or $85 calling Armstrong.

The best service imaginable. I called in the morning and a technician came to my home by 1:00 pm…read more He installed a new water heater as soon as the problem was diagnosed. Brandon was incredible. Patient, profession, efficient and knowedgable. Too bad there is not a six star rating. The best service I have experienced.

Quick response time, knowledgeable and courteous technician. The installation time was as promised…read moreand appeared professionally completed. I appreciate the response time to restore hot running water as needed in a household. Thank you to technician Brandon and the Water Heater Only, Inc team staff, and management's discount approval total cost of the installation.

I've recently had my sewer line replaced by Honest Sewer and Drain, who I've been a customer of…read moresince 2023. I live in an older home (1950s-1960s) so clogged pipes are a problem and they've always done a great job on them. I also appreciated that they've made good suggestions when I've mentioned the cost of upgrading my plumbing and offered me options that made the cost more within reach. For the last call, a regular cleaning could have caused damage to the sewer line which was breaking and was full of roots, so they water-flushed the blockage instead to get the water moving and I realized, it was time to replace the sewer line before it was too late. I received a discount as a repeat customer. The whole process took less than two days. Mike and Anatoliy came out to do the work. They covered the ground with tarps to minimize cleanup later, digging was a few feet deep but confined to the location of the line, narrow to the point that they saved a favorite rose bush that I was supposed to dig out. I appreciated seeing part of the removal process and the explanation of the original sewer material, how it was installed and how that eventually led to the wear. The work on day one didn't take that long and the pipe was installed and the cleanouts were upgraded to current standards. They handled the permit and scheduling for the inspection and it was passed by late morning so that Mike could. complete the work. The whole removal and installation hardly interrupted my water use. Thank you for the quality work, your professionalism and personal customer service.

Dustin and Anatoly at Honest Sewer and Drain are awesome! Dustin made time to come and give me a…read moresecond opinion on a drain totally clogged with roots. The first plumber couldn't get through & told me we'd need to bust out my brand new patio! Dustin came later that day, and not only cleared through the root clog, but accurately isolated the problem to an area that would not disturb my hardscape. Anatoly came the next day and, with a very sunny disposition and only a shovel and a tarp, I watched him magically dig a six ft deep hole to access the problem in no time at all. I still can't figure out how he wasn't even dirty or sweaty. The two of these guys knocked out the job, filled the hole and tidied up, spic and span, just in time for a big party at my house!! I also really appreciated NO funny stuff ~ no upsale, no club to join, just the price I was quoted (with a first time customer discount). THANK YOU HONEST S&D!! I will not hesitate to call you again. -dianne in Tahoe/Tallac

Josh P. was our tech. He came out, gave the most reasonable quote of all the companies we had look…read moreat the issue (valve installation for gas hook up). Completed job on the spot under an hour. Josh was kind and courteous of our home. 10/10 would repeat.

This is the rare instance where the star-rating depends on my viewpoint…read more First, I want to acknowledge that Ace Plumbing was one of the few companies that I contacted that was willing to take on the job. I had a landscape pipe that was no longer draining our water feature. Most companies will not touch landscape piping because the pipe that is often used may be easily damaged by a power-driven drain auger. Second, the customer service representative that I reached by telephone was both courteous and professional. She scheduled a same-day appointment with a 2-hour window and she told me the plumber would contact me when he was on the way--which he did. Josh arrived with an assistant. When I explained the problem and showed him the two blocked water feature drains, he told me that assuming he could open the drain the cost would be $300. And that is all he told me. I agreed to the price even though it seemed high. I had already rented an electric augur from Home Depot and I had failed to clear the pipe so I didn't have many options. Josh got right to work. Between his electric drain augur and a high-pressure water-powered drain cleaner, Josh succeeded in opening the main landscape line--sort of. But he was unable to clear the water feature pipes. However, by using pressurized water, he discovered what appeared to be a broken line as the water bubbled up under a hydrangea. So the repair of the pipe was on me. What about the other water feature drain? Josh could not clear that pipe or determine if there was a leak. He admitted that he did not know what the problem was partly because he did not know (and neither did I) how the drain system had been laid out. Josh offered me a 10% discount for failing to clear the one pipe. However, shortly after Josh left, I noticed that when I put a hose in the main landscape line, the water backed up. The line had not been fully cleared. I immediately called the office in the hope of contacting Josh before he got too far down the road. Again, the office person was extremely professional. She put me on a brief hold and came back on the line to tell me that Josh would be calling me soon. In less than a minute, my phone was ringing. Josh insisted that the main line had been cleared, but that I could not really expect the water to run out as quickly as it might have done when the pipe was first installed. And here is where ACE Plumbing drops two stars. Josh *then* informed me that ACE Plumbing does not guarantee any work done on drain lines. He did not inform me of this fact before the job, but only after I called to express my concern. He told me he could return the next day to again work on the line, but that he would have to charge me. I was not inclined to add to an almost $300 price tag for work that ACE Plumbing would not stand behind. Nevertheless, Josh had showed me how it was done. So I purchased the Drain King and cleared the main line myself. I dug up the broken pipe only to find that the pipe was not broken. The pipe terminated in the dirt rather than in a French drain. I dug up the other pipe and discovered the same problem. So despite the cost and the after-the-fact claim that ACE Plumbing does not guarantee any work done on a drain pipe, I have added back a star because Josh did show me the way to resolve the problem even if he never intended to do so.

Prompt response and quality service! I used DS Plumbing 2.5 years ago to repair a toilet and now…read morereplacing all three! I needed three smart toilets installed and Dennis did a fantastic job being careful and diligent when installing them. His pricing is more than fair and a pleasure to work with! I highly recommend him for your plumbing needs!

Dennis was so quick in responding our message. When he said he would come 7am, he knocked our door…read moreexactly at 7am the next morning. We had problems with our water heater (leaking) and had to be replaced. Dennis did all professionally and cleaned up after. Highly recommend !

I was looking into getting water heater replaced with tankless. We were constantly running out of…read morehot water and our water heater tank was old. I reached out to Water Heater Man describing what I was looking for. Jay contacted me back the same day and even dropped by. He never tried to outsell me anything. Understood my needs and gave me his honest opinions. Even gave me a good quote that night. I ended up going with them. Jay was AMAZING. Professional and courteous. Install was very clean. I highly recommend him for any water heater needs. Thanks Jay!

Very knowledgeable and fair Was very pleased with the…read morequality of the product and workmanship

Plumbers didn't require me to present on site, which is very convenient. They were able to come…read moresuper fast, figured out what should be fixed and finally they did a great job!

Came out promptly and set right to wok replacing a worn out cartridge to my shower. Made it seem…read moreso easy but I would never attempt to do this myself. Hurray no mor3e drip drip drip oming from my bathroom at night whik\le trying ti sleep, If you want your job done right the 1st time--call Iverson Plumbing.