My HVAC system leaked and not cooling upstairs in early June. After unsuccessful effort by one guy…read more, and thorough search in Yelp, and after talking to several other techs I finally decided to get the repair done by Fusion. I am finally so glad for the great service of Andrew from Fusion. I found him to be very talented, honest, reliable, hardworking, committed. Probably attitude is not the best, little short-tempered, but that is acceptable while I get such a reliable service for complicated problems like HVAC. I would go with a less nice but reliable and honest HVAC guy to resolve my HVAC problems rather than super nice but unreliable tech. And of course the price charged for the repair was very reasonable. I guess service of Andrew and Fusion is already popular, but I wish further success of his business.

Andrew and team helped us repair a fridge and a dishwasher, and also replaced a hot water heater…read more They were fast, thorough, and communicative. Pricing was fair and transparent. Couldn't ask for a better vendor.

Absolutely flawless service. Great response to the Yelp "Get a quote." Great follow up…read morecommunication to schedule once I said to book the job. Called before arriving and arrived on time, and took care not to track mud in. As for the job itself (garbage disposal replacement) the service tech tried to unjam the old one first (which would have saved me money) but came to the conclusion the old one was toast. Installed a new one quickly and cleanly. Price was exactly as quoted. As he was boxing his tools I asked if White Glove did any water quality testing and explained a problem I suspect I have on my supply line. He offered to take a sample on the spot that would be sent off to a lab. He quoted me a price and said I could pay in a week when the sample came back. How much more could I ask for? Great first experience with White Glove. They are at the top of my list for future needs.

Last week Nick came out to my house to do my Bi--annual service on both of my heating and A/C…read moresystems. I've had many techs come out to my house over the years but Nick was one of most professional and knowledgeable techs I have seen. Extremely friendly, knew what he was doing and took the time to explain things where it made sense. I was actually going to go with another company for my next years annual contract but after meeting Nick and watching him go about his job, I'm staying with White Glove. You might find a few companies cheaper than White Glove but by sticking with them, I know I'm getting my monies worth. Thanks Nick for your professionalism and your work ethic. I wish there were more guys like you out there.

The guys, Jesse and Mason, were prompt and knowledgeable. We had a leaking toilet, they diagnosed…read morethe issue, left go get parts, returned and finished the job, all in a timely manner I will absolutely use them again!

Our gas was shut off by the city following a leak. Plumber Near Me had some of the earliest…read moreavailability to address the leak, and sent out Tyler to diagnose and repair the problem. Tyler was great! He accommodated some specific requests of mine, took pictures of the issue, walked me through the process, and repaired it within 24 hours. Tyler went above and beyond in his responsiveness during and even after his job; answering post-repair questions I had and providing me with information I needed to give the city. The cost of the repair seemed high, but given the circumstances, I could not obtain other quotes so I have to assume it was fair. Overall, I am pleased with the interactions I had with Tyler and the work he completed!

Had a clogged toilet at a home i am renting. The technician showed up on time and explained…read moreeverything as he worked. Provided information on the septic system and how to prevent further issues. Price was a bit high for me for just a clogged toilet but they were able to fix the issue and the technician was great.

Very professional and fair. I was extremely impressed by the service and integrity of Mr. Rooter of…read moreRichmond. They installed a new gas hot water heater in my home a year ago. I thought they did a great job. The equipment that they installed was top quality and the plumbers who did the work were courteous, respectful of my home and knowledgeable. This year, I had a plumbing inspection by a third party who informed me that due to code, I needed an expansion tank for the heater. I called Mr. Rooter to inquire and they sent the original plumber to inspect. They agreed to install the tank at no cost to me other than for the tank and pipe, which I did not purchase the first time. Very fair indeed and they were extremely courteous during the discussion we had. I would recommend Mr. Rooter of Richmond.

I have never experienced such an unprofessional organization. They are unethical and liars. The…read morework they performed was adequate but they quoted one job and then billed me exorbitant fees for two jobs that were not authorized. And then had the audacity to lie about it. They went further to say they needed to charge those fees because they "are not profitable and have to raise rates." Not surprising, but you cannot charge for work that was not quoted or authorized.

Because of the peculiarity of my house, 360 had a tough time installing new sinks and faucets - in…read moreno way their fault. Nevertheless, the guys that came were all uniformly cheerful and professional. Now I have a new go-to plumbing company. Not that I wanted one, but I know who to call with confidence.

good communication, professional. Offered up front pricing and explained billing. Was available…read morewith my work schedule. Will use again

I wish I could give 10 stars! Very professional, work done was outstanding! Very respectful to me,…read moremy home, and the importance of my needs! I would recommend Mr. Clark to anyone with plumbing needs. I am already making my list for future projects! Thank you so much!

Never used them but i set up for a free estimate and told them to contact me before arrival or the…read moreday before to make sure i still needed them. They never did follow up and came when i was not home after the needed repairs were all done by another company. They tried to threaten me over the phone and proceeded to try and bill me for their mistake. Again never used them on any job so no clue how the work is. Just the office worker who tried to bill me for their mess up.

P-trap replaced in Jan 2023. Started leaking again today Jan 2025 they wanted double to fix it and…read morecharge service fee for coming out. Should last more than two years. I wouldn't recommend them if you need something done right!

Great service. They responded quickly, and resolved my sink issue. I'll be calling them again the…read morenext time I need a plumber.

guy showed up. no introduction. didn't offer options. company sent a quote that seemed high so I…read moreasked for a breakdown of the quote. their direct response was: We do not provide breakdowns of our invoices or estimates! even mechanics and hospitals do that. seems sketchy. won't recommend due to lack of professionalism and company policies.

Derick with Robinson's plumbing services was amazing , very professional, friendly and great work…read moreethic highly recommend him and this company for any of your plumbing needs!

On a weekend, a toilet backed up, and they had a plumber, Paul, arrive in an hour. The repair was…read morecomplicated, but he fixed the problem. He was very personable and professional. He also took care to not damage anything and cleaned up thoroughly before leaving.