I went in to get my 2025 Honda CR-V serviced and ended up leaving with a 2026 Honda CR-V, thanks to…read moreDeje Kelly. I really do thank him because he took the time to explain the difference between purchasing and leasing a vehicle. This is something that no one else has ever done. He went beyond just trying to sell me a vehicle and moved into the area of finances. This is very important to me. His manager Carlos Lopez further explained leasing and the advantages of it - considering my situation. He worked with me on the contract, making it so I had the coverage I wanted, with a monthly payment I could manage. Both Deje and Carlos answered all my questions thoroughly and patiently. They were kind, courteous, professional, attentive and created a no rush, no pressure atmosphere. I want Honda to know that they are both excellent representatives of your corporation. It's because of them and the rest of the excellent service team, led by Lyle Ota (I have to acknowledge Lyle), that I will continue to be a Honda customer.

do not use them even with costco auto dealer program. put a different zip code for a different…read moredealership. they still play the same games as people in the past have commented on yelp: car is not on their list of approved costco discounts, car fell off their list of approved costco discounts so you cant get the discount, absurd mark ups on dealer installed items. if you do use them ask for costco master price list immediately or just walk. costco reps confirmed they are required to show you at the time of meeting with a sales person. they play games and do not show you the agreed upon costco discount so you have no clue if they are being honest about their discount or not. how costco hasn't removed them when the same issues since 2018 have not been resolved is beyond me. they force you to do dealer adds even on cars in transit. they are extremely slow to respond once they get you in. they were so fast and helpful when you put your request in to costco but once it came down to discussing the deal, thats where everything fell apart. unwilling to move on dealer adds, try to double dip on dealer installed items and will try to charge you extra for labor even though their price list says "installed price". high pressure sales tactics to try to play into your fomo. they the embodiment of why people hate dealerships and why people want direct to buy from manufacturers. EDIT: Spoke with Brian the GM and he did apologize for the experience. He was extremely friendly but unfortunately what is done is done. If we are in the market again for a car, I will try to contact Brian to give their dealer another chance. Will increase to 2 stars from 1 as he was very open to criticism and understood why we were upset with the whole situation.

Even though we ended up not buying a car there (we decided to purchase a new car), we appreciated…read morethe no pressure and honest approach offered by their sales representative. I'm so used to having a "manager" come out with high pressure "got to buy it now before someone else gets." Not the case here. We were actually ready to buy but their appraiser for our used vehicle wasn't available. So they held the vehicle for 4 days, nothing to sign and no obligation. This was a big plus for me. Nothing negative about the experience. Had our vehicle been appraised we almost certainly would have driven away with the car we chose. Given our experience there I recommend this business.

We had a good experience with John. Very kind, thorough and helpful. A++…read more We sold our 2012 Honda Accord.

Great, amazing dealership. Helpful, patient, and I will purchase from here again! Thanks for all…read morethe help

best experience best price come on down and talk to Abe he's make anything work come from Ontario…read morejust for a great deal !!!!!!

From the moment I found the truck I wanted, the team was fantastic to work with. They were…read moreknowledgeable about the vehicle, encouraged me to take my time during the test drive, and pointed out features I might have otherwise missed. It was a very positive experience.

Unfortunately, I felt I needed to write this review…read more On May 20th, I messaged this dealership asking if they had a BMW available. I was upfront about my situation: low credit score, past repo, no large deposit, a trade-in that wasn't in great condition, and negative equity. Even after explaining all of that, I was repeatedly told to come in and that it shouldn't be a problem. I asked multiple times because I didn't want to waste anyone's time. When I arrived, I worked with a sales agent who was honestly great. He was respectful and genuinely seemed to want to help. On Day 1, we spent hours trying different vehicles and lenders but weren't successful. I was told I may need a larger down payment (around $5,000) or a co-signer. I understood and left. The next day, I received a call and was told to come back because a woman named Natasha might be able to help. I was told she was one of the few people who could work directly with banks to try to get approvals. She seemed kind and said she would do her best. Later that night, after following up, I was told they couldn't make anything work--but that Natasha suggested I look at an entry-level vehicle like a Sentra or Chevy Malibu. I agreed. On May 22nd, I was told to come back at 1 PM because there was still a chance. After waiting, the agent told me I'd likely be placed into an entry-level vehicle and that there was a good possibility I'd leave with something. They asked about my down payment, and I explained I had $1,000 now and could provide more in two weeks. Then my file was handed to another employee and suddenly I was told there was absolutely nothing they could do. At that point I was confused. I had spent three days there, driven back and forth, and had repeatedly been encouraged to return. I politely asked if I could speak with Natasha just to understand what changed. Instead, I was directed to speak with the employee who denied it. I asked respectfully why the situation changed. He explained it was because of my negative equity and amount owed, but when I referenced information I believed had been given earlier, the conversation shifted into questioning where I got my information from instead of explaining the change. The conversation became uncomfortable, and at one point I was told to get off the phone with my partner, who had been involved in helping with the down payment. I declined, thanked Natasha, and left. I don't know if he was having a bad day, but I did not deserve that interaction after communicating respectfully and giving three days of my time. Ironically, after leaving, I was approved elsewhere with $1,000 down on a brand new 2026 Nissan. I do want to say again that the sales agent I worked with was genuinely great and encouraged me not to give up. My issue is not with him--it's with the changing expectations and communication. I hope in the future you guys treat people better. Life is already hard for people we are all trying to get better in life. Your in a business where your going to get people trying to get in better things, be kind. Lose the attitude and stop the misleading info. Also, stop having people in New York texting your clients telling them false info. Thanks! See you never again!

Needed quick removal of a car. Called on a Sunday afternoon and came out same day. Great service…read moreand made it really easy. Definitely recommend.

Called, appointment made to view car, sold car This is a…read moreGreat Company!! Easy from start to finish. Randy was the buyer, honest, straightforward and no BS. Explained everything clearly so there was no confusion on my part( which there usually is). He is very accommodating and very willing to work with clients! I had a couple requests and Randy quickly addressed them and it was a done deal Such an easy process and such a nice person to work with. Thank you again Randy.