I went in to get my 2025 Honda CR-V serviced and ended up leaving with a 2026 Honda CR-V, thanks to…read moreDeje Kelly. I really do thank him because he took the time to explain the difference between purchasing and leasing a vehicle. This is something that no one else has ever done. He went beyond just trying to sell me a vehicle and moved into the area of finances. This is very important to me. His manager Carlos Lopez further explained leasing and the advantages of it - considering my situation. He worked with me on the contract, making it so I had the coverage I wanted, with a monthly payment I could manage. Both Deje and Carlos answered all my questions thoroughly and patiently. They were kind, courteous, professional, attentive and created a no rush, no pressure atmosphere. I want Honda to know that they are both excellent representatives of your corporation. It's because of them and the rest of the excellent service team, led by Lyle Ota (I have to acknowledge Lyle), that I will continue to be a Honda customer.

do not use them even with costco auto dealer program. put a different zip code for a different…read moredealership. they still play the same games as people in the past have commented on yelp: car is not on their list of approved costco discounts, car fell off their list of approved costco discounts so you cant get the discount, absurd mark ups on dealer installed items. if you do use them ask for costco master price list immediately or just walk. costco reps confirmed they are required to show you at the time of meeting with a sales person. they play games and do not show you the agreed upon costco discount so you have no clue if they are being honest about their discount or not. how costco hasn't removed them when the same issues since 2018 have not been resolved is beyond me. they force you to do dealer adds even on cars in transit. they are extremely slow to respond once they get you in. they were so fast and helpful when you put your request in to costco but once it came down to discussing the deal, thats where everything fell apart. unwilling to move on dealer adds, try to double dip on dealer installed items and will try to charge you extra for labor even though their price list says "installed price". high pressure sales tactics to try to play into your fomo. they the embodiment of why people hate dealerships and why people want direct to buy from manufacturers. EDIT: Spoke with Brian the GM and he did apologize for the experience. He was extremely friendly but unfortunately what is done is done. If we are in the market again for a car, I will try to contact Brian to give their dealer another chance. Will increase to 2 stars from 1 as he was very open to criticism and understood why we were upset with the whole situation.

Even though we ended up not buying a car there (we decided to purchase a new car), we appreciated…read morethe no pressure and honest approach offered by their sales representative. I'm so used to having a "manager" come out with high pressure "got to buy it now before someone else gets." Not the case here. We were actually ready to buy but their appraiser for our used vehicle wasn't available. So they held the vehicle for 4 days, nothing to sign and no obligation. This was a big plus for me. Nothing negative about the experience. Had our vehicle been appraised we almost certainly would have driven away with the car we chose. Given our experience there I recommend this business.

We had a good experience with John. Very kind, thorough and helpful. A++…read more We sold our 2012 Honda Accord.

Great, amazing dealership. Helpful, patient, and I will purchase from here again! Thanks for all…read morethe help

Just purchased my truck from Mike Halavi, most handsome sales person on the lot, by far!!!!…read more Mike was awesome to work with and he fully listened and worked on my concerns. Honestly didn't come with intentions of leaving with a truck but glad I am!!!!!

I recently bought my first car from this dealership. They went out of their way to meet with me and…read moreworked with me since I'm a first time buyer. I got a great price on a very high demand car.

I wish I would have seen these reviews before I went to this dealership…read more THIS DEALERSHIP INTERACTION WAS ALL WITHIN 20 MINUTES AND I WAS NEVER OFFERED TO TEST DRIVE, NOR DID I GET TO SEE THE CAR: I was texting with what I later found out was a program, walked in and the guy at the front was completely rude about my last name (I have two last names and gave him both) "Which one is it?". I was directed to a desk where a sales woman named Chi came to greet me. Chi was completely professional and I was instantly relieved by her professionalism after my walk in experience. Chi steps away and brings a print out with the cost of the car, "add-ons", "fees", taxes, etc. I expect a dealership to offer me add-ons so I was prepared for that. I was NOT expecting the add-on's not to be listed with more than a cost of an additional $7000, plus $895 for another fee. Nothing was line itemed and the cost provided to me was more than $47,000 for a car I was expecting to pay $35,000 plus taxes and registration fees. At $47,000 I could purchase brand new Tesla Model Y *Look at Tesla's official website*. Under current California consumer protection principles and regulations like the Consumer Legal Remedies Act (CLRA), dealers must disclose that these products are optional. They cannot be presented as mandatory requirements to complete the purchase or secure financing. I declined and she needed speak with a manager. A guy comes out, does not introduce himself, does not sit, does not shake my hand, explains the "add-ons" without explaining what they are. I say "I do not want any add-ons. Just the car.", he talks again and I can see he's getting annoyed. I say "Are you saying that I cannot buy this Tesla without these add on's?" and he says "Yes!". I stand up, shake Chi's hand and thank her for her professionalism and say "Well this is not the dealership for me.", he says "Great!!" walks away and then I walk out. No "Junk" Fees: Charging for "valueless" add-ons--such as oil change packages for electric vehicles--is a prohibited practice. Bait-and-Switch Prohibitions: If a dealership advertises a vehicle at a specific price, they cannot later force you to pay for "mandatory" add-ons that were not disclosed in the original advertised price. This is considered deceptive advertising. Explicit Disclosure: Dealers are required to provide a written document (often under California Civil Code §2982) that itemizes the price of any products or services you are purchasing. You must give your clear consent for these items. I was a guaranteed sale. I walked in with $20,000 down payment and a $40,000 check from my credit union. I left angry but thankful for (1) I was only there for 20 minutes and (2) Chi's professionalism. I purchased a used Tesla the next morning from Tesla Norwalk (Wonderful experience!). DO NOT GO TO LA CITY.