A great small hotel, good service and the roof top bar is amazing. We were there for our…read moreanniversary and sadly our room was above the lobby so our balcony faced the street...should have asked for another room and next reservation will make sure I make a request not to be on street side

Perfect! Walking distance from everything! Pool and hot tub were great! Staff are friendly and…read moreaccommodating. We had no problems with parking, although we came early in the season in June. It looks like there is street parking as well. I heard from the bartender that July & August are the busy months. We had drinks and enjoyed the rooftop views. Cocktails are expensive $16-$18 but we did receive a bar voucher that covered some of the costs. Rooms were very clean and comfortable. The giant fireplace in the lobby is gorgeous! They serve a continental breakfast and have a nice coffee machine there too, complimentary.

This is such a cute place! Very clean and with reasonable rates. What i like most about this place…read moreis its owners! Such nice and welcoming people. They have delicious baked cookies. We forgot shampoo and the owner lent us his. Their landscaping was also very impressive. Very colorful and artsy. If we are ever in Charlevoix, this will be our place to stay!

So when you first look over in the evening as you pull in, you notice the vibrant pink Neon that…read morealmost doesn't need to be there. The motel does great to stand out as it is, the neon just screams "desperate". The outside is tidy and neat, you can tell that Cindy (one of the owners) takes pride in her quaint motel that is nestled just a mile from the lake. Cindy greets you with a smile and and treats you as if you have known her for your entire life or that you are one of her kids. I have traveled so often that I almost forgot that keys are actually a thing(versus a key card). Each room has its own little porch which is nice. When you walk in the room the first thing you will notice is there is no odd smells and it is clean! The rooms are a little dated, but if you don't mind the 1980s lights on the wall, then you need to stay here. The mattresss are new and COMFORTABLE, pillows soft and sleep worthy. Overall the price that you pay for the room to get is a 10/10

It was our first time staying at The Bridge Street Inn. It was absolutely wonderful. It was…read morebeautiful, had lots of vintage charm, cand clean. Mickey was an awesome innkeeper and chef. He made delicious food and was willing to make food accommodations. He was super friendly and sweet. We hope to come back soon.

My wife and I were lucky to get a room on short notice and during the summer season. Mickey was an…read moreexceptional host, chef and conversationalist. We loved the visit, the food and solved the world's problems all in one reservation! I highly recommend this BNB for its charm, location, host and comfort.

Definitely my favorite hotel in Charlevoix. The staff is so friendly, beautiful rooms and such a…read morecool layout. A little outdated, but very well taken care of and you can't beat the hot tub rooms!

Wish I could do less than 1 star. Have been coming here for 18 years, always loved it. Change in…read moreownership- food is abysmal, staff is cold and frustrated. Our waitress was at our table twice the entire experience, once to take orders and once to drop off the check. Not to mention we were one of 7 tables, they had staff to spare. The chicken was pink, the steak was rubber and overcooked, and the 10% visa charge was just the cherry on top of a ghastly experience. Will not be coming back.

It's a place to sleep and get a free breakfast but was severely overpriced for what I got. Tiny…read morebathroom had a stand-up shower only, which was fine but I had to reattach the toilet seat myself. The free body care items were pretty low quality and there was only a thin sheet and blanket on the bed but It was comfortable enough. Jacuzzi was not very clean and guests were warning each other not to use it. One Hotel staff was friendly,

Do not stay at this hotel. Julia the "manager" is incredibly rude. I use quotations because she…read morerefused to give me a business card. Her staff made a mistake and charged me for an additional room on my reservation. I did not ask for this additional room and no one ever checked in for the extra room. In addition I was never given any sort of email confirmation that says I requested this... because I didn't. She believes it is her guests responsibility to pay for her staffs mistakes and refuses to refund the additional charge. She seems to run her hotel very unethically and I would never stay here again.

Short Version: We loved it!…read more Long Version: I have watched the Charlevoix webcam from across the bridge, and always thought that it would be great to stay at Edgewater. Their website allowed us to check each available unit. We chose the unit and reserved two days. Medical issue arose, and we needed to delay the trip by a couple of weeks. Since the unit would be available, they seamlessly moved the reservation. We then added a 3rd night. The unit was clean, with a wonderful view from the balcony. Their instructions for getting new towels were clear and easy to follow. There are laundry facilities on site. We plan to return, so that says it all. Management company team were all professional and friendly. Very few people post positive reviews on Yelp, but my suggestion is to focus on the reviews from THIS decade.

First negative review on Yelp. I gave them weeks to respond to my calls, today I called again, was…read moretold by their friendly GM (Brandon, not sarcasm) that the owner was not interested in further discussing this "situation" aka our family holiday experience. Family holiday, with our 2 kids, stayed three nights 9/14-9/16/20. $239/night. First day, raised complaint that the kitchen came with cooking pots and pans that were caked in old eggs. We ate out instead. Second night, we discover our door to the room had a malfunctioning locking mechanism, thus the room door literally could not be locked. Meaning, night 1 we slept with an unlocked hotel door. Night two, once discovered, I barricaded at night for peace of mind. Sure, it's Northern Michigan - but still. They fixed it our last day - to their position, they were (I presume) unaware they provide us a room without a properly locking door. Hotel doors that lock..a cleaned kitchen - basics. Yes? Minimal expectations for a Inn at any price. I am a business owner myself and felt/feel that this type of experience must be handled professionally - even if unintentional. I would refund the stay if I gave a damn about consumer experience. At least 50% back the nights they slept without a locking door in the room? Buy them a meal for the gross pans in their kitchen? They reluctantly offered us $100 (I paid $800) and 10% off our NEXT stay after I asked if they were doing anything for us. Next stay? ‍ Customer service is dead! And that's coming from a millennial likely speaking of an elder. I requested the owner reconsider our experience, gave him 30 days, to see if he was willing to take better care of us. Bonus features: they told me we had a room with a great balcony when I reserved it, was literally bars over a window - so wife and I had no balcony when kids were asleep as we had hoped for..asked for, the WiFi was shotty, there were several power outages, gym closed despite gyms open lumpy bed, construction next door, sauna down, and the staff wasn't masked up despite signage requiring guests to be. If you're not slobby boomer, AVOID

Amazing stay. Steffan the Innkeeper is the BEST! He cooked us the best breakfast, & had great…read moreconversation. The king bed was so comfy and the soaking tub was exactly what we needed after a snow day. We will be coming back to stay.

Steffan is a friendly and accommodating inn keeper. Enjoyed our say for 2 nights in the Fishing…read moreSuite. Nice bathroom amenities, free water and a few other beverages throughout the day. Very nice breakfast every morning. Great proximity to the main strip and multiple beaches! Would definitely stay again

First positives: Attractive building…read moreGood location Indoor pool, hot tub Above average free breakfast And the reason for only two stars : Worn They only clean your room every third day Our room needed renovation and maintenance The bed was so uncomfortable and lumpy. We both woke up with backaches. Would never go back

I stayed here as part of a wedding block for a wedding at Castle Farms. With the extremely high…read moreprice, I thought it would be something fancy, but instead it was a rundown little motel. Overall, it was okay, but the blankets were thin and all of us reported being cold at night. The air conditioner/heater was one of those crappy things that cycles on and off all night, waking us up at every interval. My room didn't smell bad, but my friends complained of musty smelling rooms and stains on the floor. The wifi was weak and spotty. I will say that the breakfast was decent, the shower pressure was almost too powerful, and the staff was nice.

This is a beautiful B&B and I highly recommend it! It is so cozy and comfortable. Michelle and…read moreArmand are wonderful hosts. Her breakfasts are amazingly delicious and filling, family style meals. Enjoyed hearing the stories and meeting the other guests. Their furbabies Rocky(dog) and Killer(beautiful black cat) are the official greeters every morning. We will be returning in the near future. We stayed in the Angel room. My only suggestion is that there needs to be more trash cans in the room. Our only trash can was in the bathroom.

Stayed here for a wedding. Michelle and Armand were so welcoming. The street can be a bit noisy, so…read moreif you are a light sleeper I would recommend picking a room in the back of the house. The Forrest room was right in front as an FYI. The food the next morning for breakfast was delicious. Fresh picked raspberries from the backyard too. It's also a short walk to downtown charlevoix.

It was a bit pricey, but worth it. The cheapest adult plates ran around 20$, with kids plates at a…read morereasonable 5-7$. We started off with the calamari and it was one of the best I've ever had. I followed with their delicious French onion soup. Prime Rib you can cut with a fork and topped only by the fabulous Creme Brûlée. Great for families or a romantic evening that you can end by walking down the Pier it's built on to watch the sunset by the lighthouse.